---
title: "Bookinglayer Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Bookinglayer Software - reviews, pricing plans, popular comparisons to other Reservations products and more."
source_url: "https://www.capterra.com/p/133291/Bookinglayer/"
page_type: "product"
language: "en"
---

# 

 Bookinglayer Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bookinglayer

## What is Bookinglayer?

Bookinglayer is a booking platform built for retreat centers, surf camps, outdoor operators, and wellness properties that sell accommodation and activities together. No hotel PMS was built to sell rooms, with no way to schedule a lesson, cap a group size, or bundle a treatment into a stay. Operators end up reconciling a second tool or spreadsheet by hand. In Bookinglayer, every booking is structured around the Package, combining accommodation, activities, meals, and services into one offering. The Booking Engine runs on your own domain, keeping drop-outs low. The Backoffice manages inventory and bookings in one place. The Customer Portal lets guests pay balances, sign waivers, and confirm details themselves. Payments run automatically across 35+ gateways. Every booking is direct, with no commission, and guest data stays with you. Support runs 24/7. Clients save 5+ hrs/week and increase booking value by 30%. 1,500+ properties, 85+ countries, $1.5B+ processed, 95% retention.

## What is Bookinglayer used for?

[Reservations](https://www.capterra.com/reservations-software/)[Camp Management](https://www.capterra.com/camp-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 78 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$265

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Bookinglayer?[Manage this product listing](https://www.g2.com/products/bookinglayer/claim_requests/new?auto=true)

## Bookinglayer Overview

Updated September 2026

AI summary

Bookinglayer offers cloud-based reservations and property management for small to enterprise businesses needing to manage bookings, guest data, and activities in one place. It supports online booking, package creation, calendar management, and integrates accommodations with add-ons like activities or rentals. Customizable permissions, API access, and responsive customer support are consistently highlighted by users.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bookinglayer

4.7 (78)

VS.

[4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

$265

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (78)

Ease Of Use

4.6 (5,821)

Value For Money

4.7 (74)

Value For Money

4.6 (3,595)

Customer Service

4.9 (77)

Customer Service

4.7 (3,324)

## Bookinglayer alternatives

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133291/Bookinglayer/alternatives/)

## FAQs about Bookinglayer

Overview

### What problems does Bookinglayer solve?

Bookinglayer solves fragmented booking operations by combining accommodation, activities, rentals, and add-ons into one reservation flow. It reduces manual admin, payment chasing, confirmation emails, and guest-data tracking while giving clear calendar and booking visibility. Surf camps, retreat operators, hostels, and small tourism teams benefit most.

Answer based on 65 reviews

Overview

### Which roles and teams benefit most from Bookinglayer?

Bookinglayer is most used by owners, founders, CEOs, and general managers who oversee travel or experience businesses and need control over reservations, availability, and sales operations. Operations, booking, and customer service teams use it to manage inquiries, streamline scheduling, coordinate inventory, and deliver smoother guest booking experiences.

Answer based on 65 reviews

Overview

### What company size and industries is Bookinglayer built for?

Bookinglayer is built for small hospitality and travel businesses, with 100% of reviewers from small businesses and Hospitality leading at 35%. It serves retreat centers, surf resorts, sports camps, adventure operators, and wellness or boutique properties, with Leisure, Travel & Tourism at 24% and Sports at 15%.

Answer based on 78 reviews

Features and Usability

### What are the key features of Bookinglayer?

Bookinglayer includes core guest communications and accounting, plus booking management features reviewers discuss most: online reservations, package creation for combining accommodation and activities, payment processing, automated email templates, and calendar-based guest and booking overviews. Differentiators include surf camp and retreat workflows, customizable booking options, and access controls for staff.

Answer based on 52 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Bookinglayer offers the $265 per month Essential plan for small businesses and start-ups, including 1 to 2 users, plus a $420 per month Pro plan for midsize teams with 1 to 10 users and 1 to 2 locations. A free version and free trial are available.

Answer based on 7 reviews

Integrations

### Which third-party tools and platforms does Bookinglayer integrate with?

Bookinglayer integrates with over 20 third-party tools and platforms across payments, marketing, CRM, and support. Key integrations include Mollie, Adyen, PayPal, Square Payments, Apple Pay, Mailchimp, HubSpot CRM, Salesforce Sales Cloud, Intercom, Gmail, Google Ads, and Google Analytics 360.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does Bookinglayer offer?

Bookinglayer provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review.

Getting Started and Support

### What customer support options does Bookinglayer offer, and how do users rate the experience?

Bookinglayer offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, helpful, patient, and clear during setup and ongoing issues. Some mention occasional communication gaps, evolving features, and changes during busy periods, but say the team usually responds quickly and works toward fixes.

Answer based on 52 reviews

Ease of use

### How easy is Bookinglayer to use day to day?

Bookinglayer feels easy to use for many day-to-day booking tasks, especially after setup and basic training. Small tourism businesses, surf camps, and accommodation teams like the clear back office, booking flow, and automation, though some users find the first learning phase clunky and the mobile version less convenient.

Answer based on 24 reviews

## Features

AI summary

Based on 5,388 Reservations reviews

Capterra data shows that buyers of reservations software rank the following features as their top priorities:

-   **Online Booking** (**65%** of reviewers rated this feature as critical)
-   **Booking Management** (**60%**)
-   **Calendar Management** (**56%**)

Bookinglayer supports all three of the features reviewers rate most highly: **Online Booking**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept reservations online, keep bookings organized, and maintain accurate availability across schedules, allowing teams to manage demand more efficiently and deliver a smoother booking experience.

Online Booking

4.3 (11)

36.36% of 11 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Booking Management

4.2 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Calendar Management

4.6 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Mobile Access

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Customer Support

4.2 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Payment Processing

4.5 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Bookinglayer 107 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activities Booking: Allows businesses to offer customers reservations for a variety of activities.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Class Registration: Online registration for classes
- Class Scheduling: Schedule in-person or online classes
- Client Management: Manage contact details and communication with clients
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Management: Manage, organize, and store contact information
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Extended Stay: Long term accommodation for guests
- Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- For Summer Camps: The software is designed for summer camps
- For Vacation Rentals: Designed for vacation rentals
- Forms Management: Store, manage and track all forms in a centralized location
- Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests
- GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations
- Group Registration: Register a group/batch of attendees
- Group Reservations: The ability to reserve times in groups.
- Guest Communications: Communicate with guests directly within the system
- Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services
- Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Medical Management: Manage health, disease, care and case management functions from a central location
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Currency: Manage and handle various international currencies
- Multi-Day Booking: Bookings that last more than one day
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multi-Property: More than one location
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Payments: Accept and process online payment transactions
- Online Registration: Real-time registration over the web
- Package Creation: Sell multiple products or services together, as a set
- Parent Portal: Portal for parents to see and update childrens' info, track progress & more
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Program Management: Process of managing several related projects or business activities to achieve organizational goals
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Quotes/Estimates: Generate quotes or estimates for customers
- Rate Management: Track/optimize rates in relation to usage
- Real-Time Updates: Receive system updates as soon as any changes are made
- Refund Management: Oversee the process of issuing refunds
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Property: One location
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities
- Supplier Management: Manage all supplier data and operations
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Third Party Booking: Allows bookings to be made through a third party service
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Visitor Registration: Make a list and register visitors
- Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (77)

4.6

Based on 77 reviews

## Pricing

Value for money

4.7 (74)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/133291/Bookinglayer/pricing/)

Essential

$265.00

Flat Rate,Per Month

It includes:

-   Advanced Pricing- Currency Conversion
-   Advanced Selling- Partner Login
-   Gift Cards
-   Guest Group Pricing
-   Rate Management
-   Room Transfers
-   Transfer Location Pricing
-   Waiting List

Pro

$420.00

Flat Rate,Per Month

It includes:

-   Advanced Automation- Rules
-   Advanced Planning- Session Planner
-   Advanced Pricing- Currency Conversion
-   Advanced Selling- Partner Login
-   Automated SMS
-   Capacity Manager
-   Digital Waivers
-   Gift Cards
-   Guest Group Pricing
-   Multi Property
-   Rate Management
-   Resource Management
-   Room Transfers
-   Transfer Location Pricing
-   Waiting List

Alpha

Contact Vendor for Pricing

It includes:

-   Advanced Automation- Rules
-   Advanced Connectivity- Bookinglayer Connect
-   Advanced Planning- Session Planner
-   Advanced Pricing- Currency Conversion
-   Advanced Selling- Partner Login
-   Automated SMS
-   Capacity Manager
-   Digital Waivers
-   Gift Cards
-   Guest Group Pricing
-   Public API Access
-   Rate Management
-   Resource Management
-   Room Transfers
-   Support Chat
-   Transfer Location Pricing
-   Waiting List
-   Webhooks

Value for money

4.7 (74)

4.7

Based on 74 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (77)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (77)

4.9

Based on 77 reviews

## User reviews

Overall rating

4.7

Based on 78 reviews

Filter by rating

5(55)

4(20)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EP

Eric P.

dirigeant

Events Services

### "Très complet mais très lourd"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

August 7, 2026

J'étais en évaluation produit, j'ai abandonné par lassitude, l'impression de ne pas avancer, de devoir gérer des détails infinis sans valeur ajoutée

Pros

Très complet mais son avantage est justement son principal défaut. Les fonctionnalités sont très lourdes et laborieuses à mettre en place.

Cons

Trop complexe à prendre en main, laborieux : le cheminement n'est pas logique et dès qu'on parle de traductions, il faut aller créer les traductions à la main, très vite fastidieux

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Juan C.

it manager and sales

Leisure, Travel & Tourism

### "Excellent support for implementation of new needs "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2026

Very satisfactory in all respects. The system is reliable, has good granularity with permissions, is very extensible, at the same time to be able to make the best out of it the good support provided is paramount.

Pros

They really understand the surf camp and school business. Very extensible, very reliable, very good support.

Cons

Support is good but sometimes communication could be better if an informal voice channel could be provided.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GE

Guilherme E.

IT Technical Assistant

Hospitality

### "Bookinglayer experiences and reviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2026

My overall experience with Bookinglayer has been positive, as it serves us very well in many areas of our operation.

Pros

Bookinglayer is a diverse system of features that facilitate management depending on your business. What I like most are the email automations that you can customize for who to send to, when, and how to send. Another interesting feature is the creation of a "website" with customized widgets about products/services, with direct integration with the Bookinglayer calendar if it is a service that requires reservations, and direct integration with various types of payment services.

Cons

Perhaps the fact that it does not allow you to send instructions directly to the payment gateway to make a refund without having to access the Stripe platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Melanie P.

General Manager

Hospitality

### "Tested and approved!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2025

Booking Layer is a great PMS. We've opted for it about six years ago and we've been very satisfied thus far :)

Pros

I've worked with a few PMS previously and I picked Booking Layer for our yoga retreat because it is user friendly, versatile and reliable.

Cons

For now we're very happy with it and whenever something can be improved, we can reach out to support, which is very prompt.

Alternatives considered

[Mews](https://www.capterra.com/p/145487/Mews-Commander/)

Reasons for choosing Bookinglayer

We chose Booking Layer because on top of the PMS, it offered a nice booking interface for our clients.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Mark H.

Director

Health, Wellness and Fitness

### "A good booking system for accomm and activity providers"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 10, 2025

They're pretty quick to provide support and the system is solid.

Pros

Reliable system with some really useful features not found elsewhere.

Cons

Not really optimised for activity providers. Don't make much progress with planned or suggested updates.

Switched from

[Beyonk](https://www.capterra.com/p/236278/Beyonk/)

Needed more functionality that Beyonk provided.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Joana D.

Enfermera

Health, Wellness and Fitness

### "Muy ruidoso "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 29, 2024

Buena salvo por el ruido de los coches. Haría falta unas ventanas de climalit si quieren que eso triunfe

Pros

La decoración del hotel , era muy bonito. También la zona de la piscina .

Cons

El hotel está al lado de una autovía y El ruido de los coches pasando es insoportable. No pude descansar bien

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ED

Eduardo D.

Owner

Hospitality

### "Great software for accommodation + activities hospitality businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 24, 2023

Pros

BL provides adequate tools for the niche of accommodation + activities hospitality businesses that other software doesn't. Plenty of metrics, an easy and intuitive backend and most importantly a great booking engine. After trying several other competitors we definitely are settling for BL.

Cons

Our main feedback would be to improve financial metrics, such us daily and monthly income data, which are now there but need some improvement to add more value.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Becca B.

Manager

Hospitality

### "Great software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2023

Pros

It is the only software that has accommodation and tour/activities in a well working software. Lots of great tools, that mage customer management and booking platform super nice and easy to use

Cons

Changes in the middle of high season, that led to hreak downs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LA

Laura A.

Receptionist

Leisure, Travel & Tourism

### "Great Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2023

Pros

The software and the back-office is very intuitive. It makes it very easy for anyone new to the team to get used to it!While doing check-ins you can quickly access a guest profile and see the status of his booking.Being able to create different user’s accounts with different levels of access is also really helpful for our business.Our customers also really like the new booking interface.

Cons

Cons : The mobile version is , so far, not the easiest to work with.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RO

Ralpho O.

Secrétaire

Cosmetics

### "Super "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 5, 2023

Il me permet de faire des réservations au client

Pros

Le produit est super bien et efficace et bien consus

Cons

L'intégralité n'est pas difficile ,et rapide

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133291/Bookinglayer/reviews/)

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