# Bookinglayer Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Bookinglayer Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/133291/Bookinglayer

---

# 

 Bookinglayer Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bookinglayer

## What is Bookinglayer?

Bookinglayer is an all-in-one booking management system built for retreat centers, boutique hotels, surf camps, wellness resorts, and others offering experiences alongside stays. Designed to increase average booking value, save time, and reduce errors, Bookinglayer helps you scale with ease. Manage bookings, payments, scheduling, multi-location logistics, upselling, and guest communication — all in one place. With a customizable booking engine, you can sell your experiences your way. Whether fixed-date retreats, hotel-style stays, or bespoke packages, tailor the booking flow to suit your business. Guests can select accommodation, activities, and add-ons in one seamless booking experience. With powerful features like built-in scheduling, digital waivers, multi-location support, and a self-service guest portal, Bookinglayer is made for businesses that don’t fit the standard hotel mold. We offer 24/7 real human support, a 95% client retention rate, and 10+ years of experience.

## What is Bookinglayer used for?

[Reservations](https://www.capterra.com/reservations-software/)[Camp Management](https://www.capterra.com/camp-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 77 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$265

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Bookinglayer?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bookinglayer.com&name=Bookinglayer)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bookinglayer

4.7 (77)

VS.

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

$265

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (77)

Ease Of Use

4.6 (1,524)

Value For Money

4.8 (73)

Value For Money

4.6 (1,456)

Customer Service

4.9 (76)

Customer Service

4.7 (1,497)

## Bookinglayer alternatives

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting price

$23.86

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (212)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133291/Bookinglayer/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

4.4 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Payment Processing

4.5 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Booking Management

4.6 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Calendar Management

4.6 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Customer Support

4.2 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Reservations Management

4.4 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Bookinglayer 105 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Accounting functionality within the system, not requiring integration with third-party tools

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Update and maintain information on inventory and rates to manage guest reservations in real time

Manage various distribution channels, build relations with channel partners, and track their performance

Online registration for classes

Schedule in-person or online classes

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Online registration for events

Plan an event's time and location

Manage tickets for specific events

Long term accommodation for guests

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

The software is designed for summer camps

Designed for vacation rentals

Store, manage and track all forms in a centralized location

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Register a group/batch of attendees

The ability to reserve times in groups.

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

Manage health, disease, care and case management functions from a central location

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Bookings that last more than one day

Manage and support multiple languages

Manage and support multiple locations

More than one location

Book meetings and appointments through a website or digital platform

Create new forms and/or use ready-made online form templates

Accept and process online payment transactions

Real-time registration over the web

Sell multiple products or services together, as a set

Portal for parents to see and update childrens' info, track progress & more

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Process of managing several related projects or business activities to achieve organizational goals

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Receive system updates as soon as any changes are made

Oversee the process of issuing refunds

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Search and filter data across systems to locate required information by entering keywords or certain criteria

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

One location

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Manage operations/processes associated with spas and other hotel activities

Manage all supplier data and operations

Gauge satisfaction and receive information for improvement and success

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Make a list and register visitors

Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.6 (76)

4.6

Based on 76 reviews

## Pricing

Value for money

4.8 (73)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/133291/Bookinglayer/pricing/)

Essential

$265.00

Flat Rate,Per Month

It includes:

-   Advanced Pricing- Currency Conversion
-   Advanced Selling- Partner Login
-   Gift Cards
-   Guest Group Pricing
-   Rate Management
-   Room Transfers
-   Transfer Location Pricing
-   Waiting List

Pro

$420.00

Flat Rate,Per Month

It includes:

-   Advanced Automation- Rules
-   Advanced Planning- Session Planner
-   Advanced Pricing- Currency Conversion
-   Advanced Selling- Partner Login
-   Automated SMS
-   Capacity Manager
-   Digital Waivers
-   Gift Cards
-   Guest Group Pricing
-   Multi Property
-   Rate Management
-   Resource Management
-   Room Transfers
-   Transfer Location Pricing
-   Waiting List

Value for money

4.8 (73)

4.8

Based on 73 reviews

## Integrations

[

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Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

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Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (76)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (76)

4.9

Based on 76 reviews

## User reviews

Overall rating

4.7

Based on 77 reviews

Filter by rating

5(55)

4(20)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Juan C.

it manager and sales

Leisure, Travel & Tourism

### "Excellent support for implementation of new needs "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2026

Very satisfactory in all respects. The system is reliable, has good granularity with permissions, is very extensible, at the same time to be able to make the best out of it the good support provided is paramount.

Pros

They really understand the surf camp and school business. Very extensible, very reliable, very good support.

Cons

Support is good but sometimes communication could be better if an informal voice channel could be provided.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GE

Guilherme E.

IT Technical Assistant

Hospitality

### "Bookinglayer experiences and reviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2026

My overall experience with Bookinglayer has been positive, as it serves us very well in many areas of our operation.

Pros

Bookinglayer is a diverse system of features that facilitate management depending on your business. What I like most are the email automations that you can customize for who to send to, when, and how to send. Another interesting feature is the creation of a "website" with customized widgets about products/services, with direct integration with the Bookinglayer calendar if it is a service that requires reservations, and direct integration with various types of payment services.

Cons

Perhaps the fact that it does not allow you to send instructions directly to the payment gateway to make a refund without having to access the Stripe platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Melanie P.

General Manager

Hospitality

### "Tested and approved!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2025

Booking Layer is a great PMS. We've opted for it about six years ago and we've been very satisfied thus far :)

Pros

I've worked with a few PMS previously and I picked Booking Layer for our yoga retreat because it is user friendly, versatile and reliable.

Cons

For now we're very happy with it and whenever something can be improved, we can reach out to support, which is very prompt.

Alternatives considered

[Mews](https://www.capterra.com/p/145487/Mews-Commander/)

Reasons for choosing Bookinglayer

We chose Booking Layer because on top of the PMS, it offered a nice booking interface for our clients.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Mark H.

Director

Health, Wellness and Fitness

### "A good booking system for accomm and activity providers"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 10, 2025

They're pretty quick to provide support and the system is solid.

Pros

Reliable system with some really useful features not found elsewhere.

Cons

Not really optimised for activity providers. Don't make much progress with planned or suggested updates.

Switched from

[Beyonk](https://www.capterra.com/p/236278/Beyonk/)

Needed more functionality that Beyonk provided.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Joana D.

Enfermera

Health, Wellness and Fitness

### "Muy ruidoso "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 29, 2024

Buena salvo por el ruido de los coches. Haría falta unas ventanas de climalit si quieren que eso triunfe

Pros

La decoración del hotel , era muy bonito. También la zona de la piscina .

Cons

El hotel está al lado de una autovía y El ruido de los coches pasando es insoportable. No pude descansar bien

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ED

Eduardo D.

Owner

Hospitality

### "Great software for accommodation + activities hospitality businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 24, 2023

Pros

BL provides adequate tools for the niche of accommodation + activities hospitality businesses that other software doesn't. Plenty of metrics, an easy and intuitive backend and most importantly a great booking engine. After trying several other competitors we definitely are settling for BL.

Cons

Our main feedback would be to improve financial metrics, such us daily and monthly income data, which are now there but need some improvement to add more value.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Becca B.

Manager

Hospitality

### "Great software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2023

Pros

It is the only software that has accommodation and tour/activities in a well working software. Lots of great tools, that mage customer management and booking platform super nice and easy to use

Cons

Changes in the middle of high season, that led to hreak downs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LA

Laura A.

Receptionist

Leisure, Travel & Tourism

### "Great Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2023

Pros

The software and the back-office is very intuitive. It makes it very easy for anyone new to the team to get used to it!While doing check-ins you can quickly access a guest profile and see the status of his booking.Being able to create different user’s accounts with different levels of access is also really helpful for our business.Our customers also really like the new booking interface.

Cons

Cons : The mobile version is , so far, not the easiest to work with.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RO

Ralpho o.

Secrétaire

Cosmetics

### "Super "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 5, 2023

Il me permet de faire des réservations au client

Pros

Le produit est super bien et efficace et bien consus

Cons

L'intégralité n'est pas difficile ,et rapide

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

John d.

Director

Leisure, Travel & Tourism

### "Great booking platform for small scale tourist business!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 1, 2022

I simply love BookingLayer! After many years, tired of many other 'promising' and expencive booking platforms, I can now work excactly how I want. The first setup takes time. But with the fantastic support team you will quickly get along with the system like a pro. The personall support team is absolutely great. They always listen to your questions and solve actually the most problems by giving you the right feed back.As small scale tourist company I really recommendate BookingLayer!

Pros

Most impactful is that you can easily combine your accommdations with other products. The magic happens in the creative 'package-'module, where you can combine all kind of your products like activities, guidning, rental, classes, services and other add-on's that the guest want to book in just one single booking.

Cons

The 'Look & Feel' module is really great! But, it could have more modern style widgets according to daily standard web design. It is a little outdated, especially the media features. But if you have good knowlegde about CCS, HTML and JS you can easy work this around.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133291/Bookinglayer/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)