# Page 3 | Bookinglayer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Bookinglayer the right Reservations solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133291/Bookinglayer/reviews --- Bookinglayer 4.7 (77) [View alternatives](https://www.capterra.com/p/133291/Bookinglayer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Bookinglayer ## Showing most helpful reviews Showing 51-75 of 77 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HB Holly B. owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Constantly improving" October 8, 2019 4.0 this software saves me time on the computer. issues are resolved by the team at booking layer quickly Pros ease of taking bookings from our website Cons it is not intuitive to set up, and certain functions could be better steamlined Review Source LV Lars V. CEO Sports Used the software for: 2+ years ### "Awesome booking system" April 4, 2017 5.0 Tim (owner) is a legend. Since 4 years he is been building this state of the art booking software for our surfcamps. It's a big USP for our business so if you are a competitor please don't use :) Pros Amount of options Cons 2.0 version booking form could be more easier Review Source TC Tom C. Reservations Manager Sports Used the software for: 1-2 years ### "Booking made Bodacious " November 17, 2016 5.0 Our old system was dated and not effective for our logistically needs and specialist surfing and yoga services. Booking layer enabled us to strategically create efficiency coupled with ease of use. Tim and the team have been first rate and fast in assisting me with any minor issues in the initial use of the system. Pros The surf group module. Cons That more people will be able to have it soon :) Review Source EP Enric P. Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "We use bookinglayer to manage all the bookings of our camp. Is easy to use and a time saver!" September 19, 2017 5.0 Pros Integrates very well with redsys and other payment getaways. Email templates. Sms automation. Great support and team. Review Source GK Gerrit K. CEO Used the software for: 6-12 months ### "Best booking software for tour operators" July 27, 2017 5.0 Pros Obviously the interface is designed beautifully, but what really stands out is the support. Those guys are damn quick when it comes to resolving errors and with any questions in general. Cons There is not much to dislike about this software to be honest. You get so much for your money. Occasionally, you might encounter a bug here or there, but it will be resolved right away. Review Source AI Amede I. manager Used the software for: Less than 6 months ### "Great Service, budding company, young developers !" July 6, 2018 4.0 Pros The automation saving me hours of emails every day. The ability to verify payments through the integrations with Stripe etc Cons Would like it if you could impose rules on the availability calendar. For example, a guest can still book the middle night out of a 3 night slot, thus leaving us with two impossible to sell single night gaps... It would be nice to be able to tell the system that if a guests is looking for a 1 night stay and all that is left available is the middle night from a 3 night gap, to NOT show them that night as available to book.. Review Source Response from TimTim July 9, 2018 Thanks for the review Amede, you can use the minimum night stay function to solve your availability issue! Our team will be in contact soon to explain how. Cheers! SM Stephen M. Director Leisure, Travel & Tourism Used the software for: 6-12 months ### "Streamlined Booking" September 18, 2018 5.0 Excellent software that solves most of problems and it has made a huge difference to how we operate. Pros The flexibility. It enabled us to offer so many options to our clients but still get them booking online. Cons There was small issues creating our daily lists. Review Source LL Linley L. Founder and Director Sporting Goods Used the software for: 6-12 months ### "A great booking system" November 17, 2016 5.0 Booking Layer saved us a lot of time last year, we're really happy with it. Tim was always available and we look forward to seeing the programme develop, and will be continuing to use it for years to come. Pros The team have a really good understanding of the industry Cons Not much Review Source SK Shiraz K. Used the software for: ### "Great product and people" March 19, 2017 5.0 We had some issues at the beginning due to a beta phase of their new system - but each of the team worked so hard to iron out glitches & worked with great speed to fix issues. The support team are helpful and patient and clear. What I found helpful was that some of the team are based where I live, so I could go and speak face to face which was important for me & why I initially went with their product - I had been looking for a pms system and they where in the right place at the right time. Also this product is tailor made for my type of hostel and they understand the needs of a surf house. They are open to ideas and are working on flexible fluid solutions & im looking forward to carrying on working with booking layer. I think that they are intuitive, flexible and forward thinking company and looking forward to the new features & super happy that I choose booking layer ! Review Source JE Jennifer E. Office Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Great software and excellent customer support have us excited to be partnering with Bookinglayer." June 14, 2018 5.0 Pros The Bookinglayer platform is fairly easy to navigate and the more we learn about the platform the easier it is getting to set up our activities and packages. The customer support team is always prompt to respond to all our queries and is quick to make updates to our system as required. Cons It would be great if there was a little more editability in regards to the emails, invoices, and other "word" content. We are sure this will become a feature as the company grows so am not worried. Review Source uS uli S. director Hospitality Used the software for: Less than 6 months ### "only three months so far ...." May 14, 2019 5.0 Pros although I am still in learning process I already very much enjoy the easyness of booking payments and forwarding it to my accountant saves a lot of time and paper Cons changeing bookings seems sometimes complicated Review Source ES Evy S. Co-Owner Used the software for: Less than 6 months ### "Great coverage of all options we need in a booking engine" January 30, 2018 5.0 Pros The communication to our guests is great, even though it is all preset you still have the possibility to adjust any time. The ease to have options and not have to think about it is perfect. Cons Missing features, like connecting with other partners and share the same stock. Not having the option to send invoices to each individual guest as in the same booking. Review Source RV Ronald V. Founder Staffing and Recruiting Used the software for: Less than 6 months ### "Excellent support" March 24, 2017 5.0 We've been using Bookinglayer now for 2 months as our back office to book in our team trips. The setup went smooth and they provided guidance via Skype. As the software just came out of a beta phase some modules were not super easy to use but they have been improved over the last few weeks. It seems to be our system for the long run. Pros The ease and speed of making new bookings. Cons Photo upload is a bit time consuming. Review Source PK Peter K. Webdeveloper Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Very easy to use and very intuitive! Great GUI in Front- and Backend!" May 9, 2018 5.0 The increased amount of bookings. Better time management, better financial overview, less handwritten Emails, better customer feedback! Pros Fast loading times, great design, super friendly support personnel, very generous on pricing plans! Cons There are a few features missing but since my business field is a bit outside Bookinglayers core area I guess that is normal. Review Source CA Cat A. Used the software for: ### "Software built for surfers" November 18, 2016 4.0 Booking Layer has been ideal for our surf schools, it's great to finally have a system designed for a surf business, by a surfer who understands the practical and business requirements for a surf school / camp booking system. I've rated 4\*s this year, but after having our first season review using 'Booking Layer 1' with Tim, I'm sure I will be rating 5\* when using 'Booking Layer 2' for our second season kicking off in March 2017! Tim is very helpful and fast to respond if any questions. By getting more businesses on BL, we should be able to streamline a lot of the clunky old systems we all still use! Review Source IS Ilonka S. Used the software for: ### "Easy to use, great overview" April 6, 2017 5.0 What I really like about the Bookinglayer 2.0 is the great overview you have. Per day you have a clear overview of how many people booked what. For us that is great as we have our own guests and people we pick up which only enjoy our activities. Both for us as users and for our guests the bookingsystem is easy to use, the guests have a great overview of what they book and how much the individual parts cost. What I maybe like best is the great service the guys of Bookinglayer offer us. You can always reach them and they really take the time to answer our questions. Review Source AH Ali H. artist Arts and Crafts Used the software for: 1-2 years ### "Best Booking Engine" June 6, 2019 5.0 Pros It has Excellent Customer Support and easy to use. All the time the customer team is ready to do some amendment and give plans to choose the best. Cons Its packages are somehow complicated and sometimes makes it difficult for me to go through it. Review Source JK Jamie K. CEO Online Media Used the software for: 6-12 months ### "Great ideas, but very clunky and buggy" September 19, 2018 3.0 Pros The ability to offer different rates for single and double occupancy Cons The extremely confusing and clunky way to get things to work. Review Source JJ Justine J. Used the software for: ### "Awesome and easy System" March 29, 2017 5.0 We have been using Bookinglayer for several years now and we couldn't be happier with it. With this system is pretty easy to set up your packages and in general pretty easy to use. If you need need changement or modification on your products/system, the Team is always available and always trying to help create the perfect booking system for you or try to find solutions for it. For sure very recommendable!! Review Source MH Matt H. Used the software for: ### "Easy to use, great support and does the job!" March 24, 2017 4.0 I've been using Bookinglayer for the last month and it's our first time using a PMS. We found it very easy to start using straight away and found the customer support and documentation very helpful. Bookinglayer developers are continually working on improving the software and adding features. We're excited about growing our business with Bookinglayer. Review Source MM Maroean M. Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Bookinglayer & Girlzactive" March 29, 2017 4.0 Happy we got this system added to our website. Stuff finally goes automatic, the system takes care of everything. Only little thing is that the system is pretty young, so some things aren't completely up and running of finished yet, but no worries, the support is amazing and they always work on a solution! Definitely will keep using this! Pros Support - easy to use - good looks now as well Cons that not everything is there jet. They work on it, but you do want the best for your clients of course. Review Source RF Rachel F. Used the software for: ### "Great system and super responsive support" February 10, 2017 5.0 We are using Booking layer for our retreat business and the set up and support has been exceptional. All our questions have been answered in a professional and timely manner and the system is easy to use and intuitive. Review Source LAS L' Auberge S. Used the software for: ### "Next level booking management" March 19, 2017 5.0 Very Intuitive software that helps you organize and deal easily with any type of bookings, activities, packages your business can offer. Very good and responsive customer support service. Review Source PR Pablo R. Used the software for: ### "Great sofware for surfcamps" November 21, 2016 5.0 It is really well done and practical software for surfcamps like mine. You can save time and resources with just some clicks in so many aspects of the management. Review Source LB Lars B. Used the software for: ### "Bookinglayer books well" November 20, 2016 4.0 After setting it all up Bookinglayer works very well and takes a lot of work out of your hands. And the team is always very quick to in case you need some help. Review Source Similar Products Featured