Pocomos

Pocomos

4.5 / 5 10 reviews

Who Uses This Software?

Pest Control Companies who are focused on getting the best system for a reasonable price.


Average Ratings

10 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Pocomos
  • www.pocomos.net
  • Founded 2011
  • United States

About Pocomos

Pocomos is the pest control software for the 21st century. It has been designed by pest control operators to be available from any operating system, from all mobile devices. It is the worlds most flexible pest control software.


Pocomos Features

  • Billing & Invoicing
  • Customer Service History
  • Dispatch Management
  • Fleet Management
  • Inventory Control
  • Mobile Access
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Property Layouts
  • Quotes / Estimates
  • Scheduling

Pocomos Reviews Recently Reviewed!

It was good in the beginning but over time they don't care about you.

Sep 05, 2017
3/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use and very clean looking. Also they kind of have most of what you need. If you like average, there perfect.

Cons: When we first used pocomos it was great. Integration was painful, but it was a upgrade from our last system. But over time you will find out there are better companies who care more about there customers. There guy who does payment processing wow, alot of huge mistakes. They never fix things you ask, or get back to you in a normal time. They seem to implement system upgrades during business hours. There systems seems to be to simple and need more features. Somethings were thought out well, and others I have no idea who was drunk while programing. So it work with Google maps kind of, and then when you put a geo code in to make life easier. Nope it does not work and sends our techs to the wrong house. I am tired of typing. This is not a company to grow with.

Overall: Good stuff

Great Software

Aug 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of processing. Ability to communicate easily between techs and office. Accessability to run office from anywhere. Ease of access for sales reps

Cons: Honestly nothing stands out. If there ever is anything of concern they update the software to customize our concerns.

Overall: We have been using Pocomos for about 2 years now. It has helped us expand how we run out business. We have been able to provide better Customer services, collect more payments and communicate better between techs and the office.

Vendor Response

by Pocomos on August 24, 2016

Thanks Kyle for your review!

Great software for new company

Aug 23, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: We love the ease of use with this software. It hardly took any time at all to get used to the features. We love the remote completion option and the ability to send mass texts/emails to customers.

Cons: The Geo-coding seems to be off for a handful of customers which sends our techs on the wrong route. The address is correct when typed into google but not when pulled up through pocomos. The manual Geo-coding wasn't working either which was frustrating.

Overall: We started a new company and checked out multiple software companies and liked the functionality of Pocomos the best. We have been using them for just over 7 months now and have had a few hiccups here and there but the customer support has always been quick to respond and fix the issue. Our customers love getting their invoices via email and we love the variety of ways to communicate with the customer.

Recommendations to other buyers: We have used a few other software options through the years and this one saves us time and money. It majorly cuts down on the number of employees needed without sacrificing good customer service.

Vendor Response

by Pocomos on August 23, 2016

Thanks for your review!

Thank God for POCOMOS!

Aug 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Customizable. Autopay integration. Routing is perfect. Paperless is truly possible.

Overall: We had a pretty rough experience with our previous software. POCOMOS has been fantastic! Easy to use and excellent customer service. Onboarding was quick and painless.

Vendor Response

by Pocomos on August 23, 2016

Thanks for your review!

Not there yet

Dec 11, 2015
1/5
Overall
1 / 5
Ease of Use
4 / 5
Customer Support

Comments: Minimal custom reporting, less sorting ability. Existing reports are deficient. No sales reports. The Payments report is closest you come. Sales tax reports change daily even for prior months. No bulk payment input available, you must go to each customer individually.
Team is (well was) responsive and easy to work with. Product has good direction and some very good features. Underlying databases may need to be reconstructed to go to next level and eliminate current instability (above mentioned tax reports, auto credit card processing always going down, etc)

Vendor Response

by Pocomos on February 15, 2016

This seems like just a simple misunderstanding of the features of the product. Pocomos features a custom report writer, a sales report bundle, and bulk payment options. We appreciate the review, and would recommend that you take advantage of our training options including videos, webcasts, and user manual in order to learn about the specific features that have been cited here. Thanks!

Good software, and it keeps getting better

Aug 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've had Pocomos for about two and a half years now. They were good to start with, but they keep making changes and the software gets better and better. They also have some tools that I haven't seen elsewhere in pest control software. Great software particularly for companies with a residential focus and that have sales reps.

Pocomos improves efficiency and gives freedom of use

Jul 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall, very satisfied. I have been using this software for over 4 months and it's awesome. It allows me to be mobile and run my company from my ipad so I'm not stuck in the office. I love the fact that I can access the software from my Mac at home, my PC at work, my iphone or my ipad, and it works well on all of them. It also offers unlimited users to log in simultaneously, instead of having to pay for a certain number of licences. It has many features that are cutting edge and improve overall productivity. They also have responsive customer service, free training and they are always updating it with new features. Well done Pocomos.

Deciding to use Pocomos is one of the best decisions I have made for my business

Jul 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used Pocomos in my company ever since its inception. Going paperless and having a system that manages every step in the customer process is one of the best decisions I made for my company. Pocomos is super easy to use, whether it be on my phone, iPad or computer. I would recommend it to anyone who has a pest control company or is thinking about starting one up. Pocomos is already great and they are committed to continued growth and progress so they will only get better.

Excellent product that meets a real need in the industry

Jul 22, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Great product! Constant development. Good price. The only complaint I have is getting more timely feedback on suggested developments and fixes.

The best software for pest Ive ever seen.

Mar 17, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pocomos allowed us to grow from startup to a sizeable company (medium-sized by most counts) with very little heavy lifting. It takes care of routing, scheduling, and work orders for us. The best part is allowing us to do a paperless system, and although some of our customers dont want emails, most do, and it allows us to get rid of TONS of paperwork.

Vendor Response

by Pocomos on March 17, 2015

Thank you for your review!