---
title: "MHC NorthStar CCM Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about MHC NorthStar CCM Software - reviews, pricing plans, popular comparisons to other Document Management products and more."
source_url: "https://www.capterra.com/p/133294/EOS/"
page_type: "product"
language: "en"
---

# 

 MHC NorthStar CCM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

MHC NorthStar CCM

## What is MHC NorthStar CCM?

Ecrion makes software for companies who want to automate document production and assembly while increasing compliance. With the Ecrion platform, you can rest assured knowing that document automation and assembly processes are accurately and consistently followed, and that the right information is collected and validated. Improve scalability while decreasing errors and cost. Sign up for a free demo today!

## What is MHC NorthStar CCM used for?

[All-in-One Marketing Platform](https://www.capterra.com/all-in-one-marketing-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Contact Management](https://www.capterra.com/contact-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$100

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MHC NorthStar CCM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mhcautomation.com/&name=MHC NorthStar CCM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MHC NorthStar CCM

0.0

VS.

[4.2 (1,003)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$100

Per User, Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.0 (971)

Value For Money

0.0 (0)

Value For Money

4.2 (794)

Customer Service

0.0 (0)

Customer Service

4.0 (766)

## MHC NorthStar CCM alternatives

Highest Rated

[4.6 (6,102)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (910)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (3,038)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (1,150)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## FAQs about MHC NorthStar CCM

Overview

### What company size and specific industries is MHC NorthStar CCM built for?

MHC NorthStar CCM is designed for midmarket and enterprise organizations in finance, insurance, telecom, utilities, manufacturing, and healthcare. It fits companies that need customer communications management across regulated, document-heavy environments and larger operational teams.

Features and Usability

### What are the key features of MHC NorthStar CCM?

MHC NorthStar CCM offers communication management, workflow management, and compliance management, along with batch communications and multi-channel communication. It also includes document automation, document management, electronic signature, forms management, reporting/analytics, access controls/permissions, and CRM features for customer data, segmentation, and campaign management.

Integrations

### Which third-party tools and platforms does MHC NorthStar CCM integrate with?

MHC NorthStar CCM integrates with Microsoft Excel, Microsoft Word, Microsoft PowerPoint, MySQL, Oracle CRM On Demand, and VirtualMetric. These integrations cover document creation, reporting, database access, and CRM connections, giving the platform a small but focused set of third-party tools for core workflow and data tasks.

Getting Started and Support

### What training and onboarding options does MHC NorthStar CCM offer?

MHC NorthStar CCM provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars offer scheduled learning sessions, and documentation gives written reference material for self-paced review.

Getting Started and Support

### What customer support options does MHC NorthStar CCM offer?

MHC NorthStar CCM provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to describe response times, helpfulness, or common frustrations, so support experience details cannot be assessed from user sentiment.

## Features

AI summary

Based on 31,543 Document Management reviews

Capterra reviewers highlight these as the top features buyers look for in document management software:

-   **Secure Data Storage** (**55%** of reviewers rated this feature as critical)
-   **Document Storage** (**51%**)
-   **File Sharing** (**48%**)

MHC NorthStar CCM includes **Document Storage** and **File Sharing**, giving teams a central place to keep files organized and distribute documents across users when needed. However, it does not offer **Secure Data Storage**. Instead, it provides other features that reviewers also consider important, including **Access Controls/Permissions** (**41%**) and **Collaboration Tools** (**40%**), helping businesses manage who can view documents and support team coordination around shared files.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

API

Application programming interface that allows for integration with other systems/databases

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Batch Communications

Send messages, notifications, or documents to an entire customer base at the same time

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Chat/Messaging

Communicate using direct chat or messages within the system

MHC NorthStar CCM 57 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Batch Communications: Send messages, notifications, or documents to an entire customer base at the same time
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Generation: Custom forms to streamline repetitious aspects of a document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- Electronic Signature: Digitally sign online documents
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Conversion: Convert files to a different format
- File Recovery: Recover lost, deleted, or damaged files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Forms Management: Store, manage and track all forms in a centralized location
- Full Text Search: Search for specific words or phrases within a document or database
- Interactive Content: Allow the audience to interact or engage with the content
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Data Collection: Collect information from multiple sources
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- On-Demand Communications: Generate personalized communications upon request to meet customer needs
- Personalization: Adjust communications based on previous interactions or personal preferences
- Real-Time Data: Receive data and information in real time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- Survey/Poll Management: Create and administer polls and surveys
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Version Control: Track revisions and updates made to files and navigate between different versions
- Video Support: Supports various video file formats
- Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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## Pricing

Free Trial

Basic

$100.00

Per User,Per Month

## Integrations

[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[

MySQL](https://www.capterra.com/p/11482/MySQL/)[

Oracle CRM On Demand](https://www.capterra.com/p/119990/CRM-On-Demand-Marketing/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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