--- title: "FORM OpX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FORM OpX Software - reviews, pricing plans, popular comparisons to other Data Collection products and more." source_url: "https://www.capterra.com/p/133308/Forms-Automation-Software/" page_type: "product" language: "en" publication_date: "2026-10-29" --- # FORM OpX Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FORM OpX ## What is FORM OpX? FORM OpX improves compliance by digitizing audits and inspections to improve safety and quality outcomes as the world's first Digital Assistant for the Frontline. Configurable mobile forms use conditional and scoring logic based on frontline responses to drive powerful workflows and task reassignments so leaders can manage exceptions and address risk in real time. Custom dashboards on mobile and desktop help teams reach conclusions at a glance and take the right action, even in offline mode. ## What is FORM OpX used for? [Data Collection](https://www.capterra.com/data-collection-software/)[Quality Management](https://www.capterra.com/quality-management-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/) Top alternative Featured Overall rating Based on 36 user reviews Reviews sentiment Positive 92% Neutral 3% Negative 6% Starting price $30 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FORM OpX?[Manage this product listing](https://www.g2.com/products/form-opx/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FORM OpX 4.5 (36) VS. [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $30 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (34) Ease Of Use 4.6 (1,450) Value For Money 4.6 (27) Value For Money 4.4 (1,253) Customer Service 4.7 (32) Customer Service 4.6 (1,403) ## FORM OpX alternatives [4.4 (334)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (131)](https://www.capterra.com/p/134106/Striven/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (69)](https://www.capterra.com/p/141488/fluix/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about FORM OpX Overview ### Which roles and teams benefit most from FORM OpX? FORM OpX is most used by operations managers, project managers, and field inspection teams that need to collect data, manage inspections, and track work across locations. IT administrators and support analysts manage form access and deployment, while executives, sales leaders, and marketing managers review operational information to guide planning and performance decisions. Answer based on 34 reviews Overview ### What company size and industries is FORM OpX built for? FORM OpX supports safety, quality, operations, and facilities leaders across distributed locations, primarily at small businesses (59%). Reviewer adoption also includes enterprises (24%) and midsize businesses (17%), with the strongest industry presence in Consumer Goods (11%), followed by Medical Devices and Machinery (7% each), for audits, inspections, checklists, compliance tracking, and corrective actions. Answer based on 36 reviews Features and Usability ### What are the key features of FORM OpX? FORM OpX offers electronic forms, workflow automation, and configurable workflows for process control, plus inspection management, incident reporting, and corrective and preventive actions (CAPA). It also includes audit trails, role-based permissions, mobile access, real-time reporting, and document management for compliance, tracking, and data capture. Integrations ### Which third-party tools and platforms does FORM OpX integrate with? FORM OpX connects natively to Salesforce Sales Cloud. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does FORM OpX offer? FORM OpX provides in person training, live online sessions, webinars, documentation, and videos. In person training supports direct instruction, live online sessions and webinars offer guided remote learning, documentation gives written reference material, and videos provide visual explanations for self-paced review. Answer based on 6 reviews Getting Started and Support ### What customer support options does FORM OpX offer? FORM OpX provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe the support team as responsive, helpful, and strong during training, though some note that fixes can take time after issues are acknowledged. Answer based on 5 reviews ## Features AI summary Based on 2,814 Data Collection reviews Capterra data shows that buyers of data collection software rank the following features as their top priorities: - **Surveys & Feedback** (**54%** of reviewers rated this feature as critical) - **Customizable Fields** (**48%**) - **Data Capture and Transfer** (**48%**) FORM OpX supports all three features that reviewers rate as most important: **Surveys & Feedback**, **Customizable Fields**, and **Data Capture and Transfer**. Together, these capabilities help businesses collect input efficiently, tailor forms to specific workflows, and move information where it needs to go, allowing teams to improve data accuracy, respond faster, and make better-informed decisions. Data Capture and Transfer 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import, collect, and capture data from multiple sources Mobile Access 3.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Access Controls/Permissions 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Reporting/Analytics 2.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Corrective and Preventive Actions (CAPA) 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues Document Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location FORM OpX 211 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accident Investigation: Analyze circumstances of an accident and implementing corrective actions for future prevention - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - App Management: Download applications that can be internally saved - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Autofill: Automatically populating fields or sections within a form - Automatic User/Device Recognition: The system can automatically recognize a user and/or device - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Change Management: Track and monitor efficient handling of all changes/transitions - Checklists: An itemized to do list that can be edited as tasks are completed - Code Enforcement: Ensure all properties are adhering to government and legal codes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communications Management: Record and track all relevant internal and external communications - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository - Data Replication: Process of copying and storing data in more than one site or node - Data Retrieval: Search and find data in a structured format - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Dispatch Management: Manage sending personnel and resources to a site as needed - Distributed Capture: Uses decentralized resources such as network scanners, multi-function devices (MFD), and desktop scanners to collect data and documents - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Imaging: Convert paper files into digital images - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Failed Inspection Tracking: Track and store information regarding failed inspections - FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Storage: Store and access documents, forms, and photos in one centralized place - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Hazardous Materials Management: Document use of hazardous materials and procedures related to their handling and disposal - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Image Capture: Process images and automatically scan for data - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Individualized Assessments: Review or test a specific candidate's skills - Industrial Safety Management: Create, document, and monitor safety policies and procedures in industrial plants and factories - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Internal Controls Management: Ensure internal objectives and compliance with policies are met - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Investigation Management: Oversee people and resources to carry out an investigation - ISO Compliance: Guidelines set by the International Organization for Standardization - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - IT Risk Management: Manage risks related to IT systems - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Learning Management: Organize and track educational activities - Legal Risk Management: Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Content Management: Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices. - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - Multiple Data Sources: Allows users to manage data from a number of sources - Nonconformance Tracking: Identify issues and deviations from specifications - Occupational Health Management: Manage cases of on-the-job injuries and related remedies - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - Order Management: Manage and track customer orders for goods, investments, or any other purchases - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - OSHA Recordkeeping: Maintain records necessary for compliance with Occupational Health and Safety Administration requirements - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Pre-Employment Testing: Assessing skills & knowledge of job candidates - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Push Notifications: Trigger clickable pop-up messages - Quality Control: Ensure that quality requirements and standards are met across production processes - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Data Capture: Capture data electronically - Report Templates: Sample of reports that could be customized as needed or used as is - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputational Risk Management: Identify, monitor, and assess risks to brands - Residential Properties: For residential properties - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Risk Scoring: Assess and score risks using risk matrices - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Root Cause Analysis: Identify and analyse the reasons behind accidents - Routing: Plan daily routes to optimize employee scheduling and provide directions - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Scheduling: Plan availability and assign specific time slots for tasks and resources - Scoring: Automatically calculate score after the assessment - Secure Data Storage: Securely stores data to prevent data loss or breaches - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Service History: Track work performed and resources used for past customers, sites, or assets - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Shipping Management: Manage and track orders being shipped to customers - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Skills Tracking: Track employee skills, competencies, training & qualifications - Space Management: Manage occupancy and space utilization in facilities and buildings - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Supplier Management: Manage all supplier data and operations - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Test/Quiz Creation: Create or build customized tests and quizzes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Training Record Management: Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Video Support: Supports various video file formats - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Warehouse Management: Manage and track operations and inventory within warehouses - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (30) 4.2 Based on 30 reviews ## Pricing Value for money 4.6 (27) Free Trial Basic $30.00 Per User,Per Month Value for money 4.6 (27) 4.6 Based on 27 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (32) 4.7 Based on 32 reviews ## User reviews Overall rating 4.5 Based on 36 reviews Filter by rating Counts reflect reviews available in this feed. 5(24) 4(9) 3(1) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful PS Production supervisor Production supervisor Used the software for: 3-5 years ### "Form.com easy and complicated to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 28, 2019 Pros Form.com is an application that is very simple and user friendly. Offline mode features are great during emergency cases. Cons Application can't be used without tutorial videos(so for the beginners i suggest to thoroughly watch instructional videos before using the app. PM Project Manager Project Manager Used the software for: Less than 1 year ### "Makes our operations more compliant with the regulations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2022 Pros FORM OpX makes sure that our operations are totatlly compliant with the general regulations. Cons Mobile application of FORM OpX could work with a higher performance. CE CEO CEO Used the software for: Less than 1 year ### "God-awful experience. Cost me boh time and money. Avoid at all costs. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 13, 2017 Lots of headaches and lost sleep. Pros Absolutely nothing. It is near impossible to work with collaboratively without getting nickel and dimed at every turn. Cons See above. I don't like anything. I was not delivered what was promised and then was nickel and dimed to do so. Ultimately had to completely abandon and hire a developer. MA Marketing Marketing Used the software for: Less than 1 year ### "FORM Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 8, 2022 very capable software with support to boot Pros Easy to set up and use with no limitations on how I wanted to set it up Cons There are so many bells and whistles it takes a minute to wade through them in set up, but that's the price for so many options Guy P. Business Analyst Used the software for: Less than 1 year ### "Early stages, decently impressed" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 9, 2017 Above and beyond anything, Form.com has an amazing support team. They are very easy to access (web chat within the program) and are very helpful. The program itself has a large number of features which hurts its ease of use. There are "lots of ways to skin the cat" which is a double edge sword. Many options are great but can get confusing if it's not streamlined. There are elements that the program doesn't do natively but you can find workarounds for it through the use of alternate options. This might feel "hacky" to some, but the flexibility allows for great potential. The systems ability to do electronic signatures is not as robust as I would like, and we often require that a document be sent to someone to sign (similar to Docusign). There are possibilities within this program, but they feel more hacky and I would like a better native way to handle multi-person workflows than this system offers. Data retention is great (unlimited as far as I'm aware). They also provide API use that I have not tested as of yet (but will be using eventually). Overall a solid recommendation, but make sure you get a demo of exactly what you are looking for to make sure that their tool will meet your needs. Pros Flexibility and potential for workarounds Cons High learning curve for advanced features. Would like to see more flushed out advanced features. Santino M. Student Used the software for: Less than 1 year ### "Form OpX Review" 5.0 June 2, 2022 Pros Form OpX has excellent form building capabilities. All options for data entry are available making forms easy to customize based on the purpose. This software has allowed for us to collect user information in a very efficient way. Very easy to navigate. Cons The app tends to lag at times however minor updates should address this issue. DO Director of Operations Director of Operations Used the software for: 3-5 years ### "The software have been great! By far has the most customizable features of all its competitors. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2017 Pros The ability to customize nearly everything. The large database of interactive logic makes the forms your own. Cons Initially it was geared more towards just surveys. It has started to evolve to be more robust though. OM Office Manager Office Manager Used the software for: 1-3 years ### "Glad we found Form.com" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 16, 2022 It's been great and we can change our questionnaires on the fly if a new question arises. Pros The ease in creating our questionnaires. Cons Changing the format/look/appearance was more complicated. RE Reviewer ### "Form.com and Key Survey Is the Best Form and Survey Software I've Ever Used" 5.0 May 17, 2017 We utilize Form.com for doing quality control in the construction industry. The ability for us to be able to capture data in real time, out in the field and the type of data we are able to capture - along with the speed of the upload back to our servers - makes Form.com the best Form Software that we have used. We have utilized everything from custom built to large enterprise software for forms - and nothing compares. 1) Quality - 100% the best. 2) Ease of Use - I would say that depending on the complication of your rollout (ours was fairly complicated) that learning how to set the software can take a little bit. But once you know it - you can create dozens of forms that do powerful things like Skip Logic and collect Photos with ease. 3) Features & Functionality - I think that Form.com, especially with their API, has the best features. 4) Customer Support is outstanding - every person I have worked with at World App is world class. 5) Value for Money - I would say that there might be less costly solutions out there - but World Apps willingness to work with you and for the overall value you get - I would put it right at the top. Form.com is an irreplaceable part of our business. CE CEO CEO Used the software for: Less than 1 year ### "Excellent Data Entry Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2017 I use Form.com for data entry for my business and find it to be a very smooth and efficient program. It's got great plugins and it easy to use; I am not technologically inept but I am also not the most tech savvy person and I find this program to be very user-friendly. It's helpful that you can grant (or deny) access to other employees on the forms. There is an offline mode also, which has been great for my team on certain occasions. You can also attach photos in the forms which is a must for my company. This is a very versatile program that has numerous features and functionality beyond what we use it for. I would highly recommend Form.com to any business or individual that is looking for a good quality data entry program. Pros Great customer service, offline mode, grant/deny access to forms, photo input in forms. Cons No cons thus far [View all Reviews](https://www.capterra.com/p/133308/Forms-Automation-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.