# ZoomGrants Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ZoomGrants the right Grant Management solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133342/ZoomGrants/reviews --- ZoomGrants 4.3 (16) [View alternatives](https://www.capterra.com/p/133342/ZoomGrants/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ZoomGrants Ease of use 4.0 Customer Service 4.4 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alessandra T. Deputy Director, Neighborhood Services Government Administration Used the software for: 1-2 years ### "Great cost effective product that works!" May 17, 2022 5.0 I love this application. I was worried about teaching a lot of different staff how to use a new program but, had no issues. Pros Easy to use, cost efficient and functional in a very practical way. Cons A few more graphic elements or options could be nice. Reason for choosing ZoomGrants Neighborly was a too complicated for all of my staff and much more expensive. In government we, ethically, must do our due diligence to find the best product for the best price. Review Source Oladotun F. CEO Media Production Used the software for: 6-12 months ### "Zoomgrants and organisational benefits " May 19, 2023 5.0 Pros Licensing management and compliance managment Cons No far i cant identify something we dont like about it. It has meet and surpase or expectation Review Source SJ Seyed J. Economic Development Officer Government Administration Used the software for: Less than 6 months ### "Zoomgrants Portal " December 1, 2020 1.0 It's been a constant struggle using this portal. It works good after hours on weekends but who works during these hours? Pretty bad. Pros Easy to set up. Cost. Allows multiple users. Cons Speed, reliability, customer service. It's unreliable if you need to handle a fairly large volume of applicants. Review Source VR Verified Reviewer Foundation & Agency Relations Coordinator Used the software for: 2+ years ### "Trusted and supportive grant submission and management platform for diverse users and organizations." April 11, 2018 4.0 Pros Clear and basic formatting ensures readability across diverse devices, users, and organizations. Often used by larger grant-making organizations, so familiarity with this platform is useful across a wide range of grant-seeking (or grant-making) situations. Cons Character count limits are often not exact, with answers often being truncated (by 5-10 characters) despite their count (checked in a Word document) being within the posted character limit. Review Source Barb B. Office & Volunteer Relations Manager Used the software for: 2+ years ### "Outstanding company to work with!" December 1, 2017 5.0 It's helped us move away from a very manual process and for that I am grateful! Pros It's easy to use for you as the administrator to setup and follow-up with your team. And it's easy for your team of reviewers to use as well. Review Source BF Brian F. Administrative Specialist II Used the software for: 1-2 years ### "Easy to use and makes tasks more efficient" November 17, 2017 5.0 Pros It allows for quick communication between applicants and office staff, the tech support is very helpful, the system is open enough that multiple program types can fit within the software allowing for different programs to be tracked in the system. Cons I wished there was a bit more flexibility in length of questions and explanation locations. I also wanted more administrative rating criteria options on the rating sheet. There are workarounds, but they can be a bit cumbersome and require additional legwork to get information to committee members. Review Source J. Matt J. Director of Community Development Used the software for: 1-2 years ### "This software has allowed our office to be so much more productive and efficient." November 3, 2017 5.0 Pros The ease of being able to copy your entire application process from one year to the next and then revise to fit the latest funding cycle. Cons The refresh in the financial tab goes back to the dashboard page instead of staying on the financial tab. Review Source KW Karen W. Community Development Manager Government Administration Used the software for: 2+ years ### "This program has streamlined our process and provided much need statistics on the process." November 2, 2017 5.0 Streamlined grant process; ability to better utilize data and provide results for management; amazing customer services; additional training opportunities; much better work flow; just to name a few. Pros The work flow and the ability to be able to pull reports that utilize all the data that is gathered in the program from agency information, funding, reporting and billing. Cons I can't say there is anything I don't like about the software, but in the application, it would be nice to have the ability to use more questions. Our process is very detailed and we have to be very creative to stay within the limitations on question types. Review Source LC Lyndsay C. Grant and Contracts Coordinator Used the software for: 1-2 years ### "Great product, but we struggle with responsiveness." November 15, 2017 5.0 Pros Value for the money. It is easy to use and meets our needs. It is easy to navigate and user friendly. Cons I'd like to see workflow related to the Documents and Invoices. We are currently using tasks as a workaround and isn't the most efficient approach. Review Source MA Majd A. مدير Telecommunications Used the software for: Less than 6 months ### "best customer service" August 11, 2021 5.0 An experience that made my working life easier Pros Customer service and support team is very responsive Cons A little difficult to use Its use requires some experience Review Source LW Laurie W. Program Analyst Government Administration Used the software for: 2+ years ### "I have used ZoomGrants for the past 4 years. I find it easy to use and saves so much time. " November 2, 2017 5.0 Saves time, avoids duplication Pros It is really easy to use for my subrecipients and for me. It also saves us all time and duplication. I use all of the features available. The customer service is SUPERB! Cons I don't think the reporting capability is great. Not for subrecipients, but reporting I might want to have. Review Source DR Deirdre R. Programs Supervisor Government Administration Used the software for: 2+ years ### "Wonderful program with excellent customer service." November 2, 2017 5.0 It revolutionized our annual grant award process; saved staff time and the environment (much less paper) Pros The program is very user friendly and logical. Cons It would be nice to have training videos for end users (committee members). Perhaps they are available, but I've not seen them. Review Source TS Tom S. Program Manager Used the software for: 2+ years ### "Saves us a great deal of time when collecting information and documents from applicants." November 2, 2017 5.0 Pros Time saving, cost effective, ease of use for applicants, ability to upload multiple required documents, greatly reduces the amount of paper needed to process applications in the past - the review committee can go right to the application and attachments online; superior technical assistance (when needed, which is infrequent). Review Source BL Billie L. Community Deve. Grant Specialist Used the software for: 6-12 months ### "Because of the customer support this product is better than the others" November 3, 2017 4.0 Pros reports, document download, options, customer service, ability to edit application questions and add requests Cons can't open my page and the application page at the same time and thus have to toggle between the two screens Review Source KJ Keelan J. Sr Director or Engineering Consumer Services Used the software for: Less than 6 months ### "Horrible security practices; non-functional software" March 9, 2020 1.0 terrible. Avoid using at all costs. Pros Nothing. It was riddled with bugs that made it non-functional and had security RED flags. Cons They emailed me a password in cleartext. This is an extreme security flaw. see: https://plaintextoffenders.com/about/ Also, the form iteslf didn't even work. You can't click into the fields. Review Source KR Kristing R. Contracts Manager Government Relations Used the software for: Less than 6 months ### "I used this right after starting a new job and the process was effective" November 2, 2017 4.0 Able to award contracts Pros Ability to print the entire application as a PDF and upload/download attachments. The support team was very responsive and helped walk us through some of the processes Cons Changing the questions and response options is a little confusing. Would like to be able to filter responses more, but that just might be user error. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.