CleanCloud

CleanCloud

5 / 5 48 reviews

Who Uses This Software?

Dry Cleaners and Laundromats Worldwide


Average Ratings

48 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • CleanCloud
  • cleancloudapp.com
  • Founded 2014
  • United Kingdom

About CleanCloud

Revolutionary cloud-based POS software for dry cleaners, that works with any computer, tablet or smartphone. Special cloud features include customer notifications by Email and SMS, auto-backups and automatic updates.


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CleanCloud Features

  • Barcoded Garments
  • Customer Accounts
  • Email Marketing
  • Employee Management
  • Point of Sale (POS)

CleanCloud Reviews Recently Reviewed!

Amazing!! The BEST customer service experience I've ever had.

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software is very easy to use and update. Any person can learn it in no time.
Not to forget that if anything happens the Cleancloud team will ALWAYS be there to help right away.
We are very happy to have chosen Cleancloud for our business software, it has definitely made our job easier and more pleasant.
Highly recommend this product (and the whole team that comes with it

Overall: All of the benefits that are need it to run a business with zero worries.
It definitely improved our customer service. People love the whole text message alerts and so do we.
Thank you so much for your service you guys have created a great work tool.

It's a great program! I love it being online and I can log into it from anywhere and check sales!!

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like it the most because I can teach my employees really quickly how to use it! It's user friendly!! I love how they link my stores together and I can log into one of them and see them all!!

Overall: I love the part that it text my customers when their order is ready to be picked up!

Vendor Response

by CleanCloud on June 12, 2017

Thanks Kelley for the kind review. Just one thing, we also support EVO Payments in the US as well as Stripe.

Great software and excellent customer support

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Intuitive, easy to use, informative reports, tailor-made for all our needs. Adaptable for all business models (counter, route, lockers). The developers are constantly improving it and adding new features.
Magnificent customer support.

Cons: It doesn't support our special letters (like ¿, ¿, ¿) on the receipts.

Overall: I needed a software for my dry cleaning & laundry, which operates with 3 business models: we have counters, but now starting lockers and routes, too. The guys from the CleanCloud first helped me with the translation to Serbian and then made all the necessary changes to make the software applicable for counter, route and lockers customers. I mean they literally do whatever I need within minutes. And there were quite a lot changes that I needed to do in order to make it work.
The software is very intuitive, easy to use and meets all our needs. Since I love to analyze business KPI, it gives me all the necessary data I need. And the best thing is that the guys who own it are constantly improving it, adding new and very helpful features.
I would really like to recommend the software AND the team behind. :)

Recommendations to other buyers: Even a person who is new in the industry (like myself) can understand the processes easily.

Lucky Find On Our End

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Simple interface. Reliable performance. Low cost. Good communication with team for customization.

Cons: Does not yet offer flexible scheduling module. Bug: customers can select a date and time that has already passed when ordering.

Overall: CleanCloud does everything we need and - with some customizations - we are up and running with an Austin, TX based on-demand laundry delivery service. Click a button, your dirty laundry and dry cleaning is picked up. Click it again and your clean laundry and dry cleaning is delivered back to you. It wouldn't be possible without CleanCloud's help. www.thefolde.com

Customizing CleanCloud

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use. Great team helped us customize to fit our needs.

Overall: CleanCloud was the perfect fit for starting our business. There is really no other option out there like them if you're starting a laundry-related business. While their initial product was great, our concept required a lot of customization. The CleanCloud team was fantastic in working with us and our many challenging requests and ultimately helped us start Austin's first on-demand wash and fold and dry cleaning service. With their help, we were able to create a business tailored specifically to our customers' busy schedules and allow the flexibility needed in today's hectic world.

Excellent choice for retail/delivery DC businesses

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I found CleanCloud after trying two other platforms and being unsatisfied with them. Right away, I was impressed with the straight-forward, color-coded interface screen on Cleancloud, and the excellent platform response (load time, etc). We have had no down time or any other application issues at all, and are very satisfied. We use it for our dry cleaning drop off and delivery business, as well as my laundromat's wash & fold drop off service. Very little adjustment is needed for all of these, and all aspects of your services are very easy to change in the program. They have tailor made it for delivery as well, with the ability to plan routes and print daily delivery lists that can include maps if you like. This is way above and beyond the other apps I tried, and for about the same price. Also, Cleancloud never called me and tried to high-pressure sell me on upgrading the service for an hour on the phone like another one did. Add in that there's no contract commitment, and its a no brainer. Would highly recommend to any DC business.

Great POS system ...

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: After a wide research for my owned business, i came across clean cloud and started a trial, it took me 1 hour to enter my data, my products and get the system ready to go. my employees (Some of them didn't see computers in there life before). get used to it very quickly.

The Metrics tab is very useful and give you insight into your performance and help in making the right business decisions.

cons are the connection to accounting apps like Zoho and QuickBooks (they provide to Xero only) , U can't add facility contracts and billing .

Great Software

Dec 30, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Customer service

Cons: The icons and buttons. It would be nice to see better graphics and make it easier to change colors. It would be nice to drag and drop the icons where I need them vs doing them by groups

Overall: I have been using this software since June. It took a little bit of playing around to figure things out, but I was up and running in no time at all. Every month they keep adding new features and options. The best part of this software is the customer service, they respond very quickly, evenings and weekends. They have made many changes that were one-offs for my business. The support is perfect. This is the best value available, as I have compared all of the other services available. Save time and have them import your customer list, you can't test the software in real time. It's also great I can do everything from my phone if needed, or just to check the daily numbers.

Recommendations to other buyers: Keep up the great work. Once the icons are more user-friendly it will be perfect.

Easy and Great software. Best customer service ever!!!

Dec 18, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I opened my dry cleaners in 2015 and I have been using CleanCloud ever since then. I love it. My customers love when they get a text their garments are ready. So many features at your finger tips. Best of all is their customer service. These guys will always contact you immediately (between 2 to 5 minutes) if you have a problem and they fix it right immediately even if it's not something on their end, they still help you out for free. I don't leave reviews, but this time around I had to. I am never leaving CleanCloud. It gives me a piece of mind knowing that they are always there for me. I even take customers on my phone. I am sometimes at home and monitor whats going on in the store through the app. Amazing. Great software and best customer service.

Great Value for Money

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: the cleanliness and user friendliness

Cons: not much-whatever I need to be adapted they have completed for me.

Overall: the software is vry user friendly but the BEST part is the the customer service Simon and staff gives their clients. They are very responsive and help you adapt the software to your needs. I highly recommend CleanCloud.

Best dry cleaning software

Nov 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very easy to operate, cloud based, customers love the emails

Cons: No integration with QuickBooks.

Overall: Excellent tool , the customer service and support is outstanding, our customers love the paperless operation.

CleanCloud delivers a seamless experience

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Well organized and user friendly

Cons: Payment options

Overall: I started using Clean cloud in one of my stores in June. From start to finish they have been easy to work with, delivered a high quality product, and continue to improve the software. They are a valued partner in raising my business to the next level! Way to go CleanCloud team!

wow Simply Fantastic

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: very easy to use!
the sort is fantastic

Cons: na

Overall: very happy with the program , my profits have improved from day 1.
the organisation of my business has improved.
my staff wage bill has halved!

Recommendations to other buyers: na

Soap and Bubble Wash House love CleanCloud

Oct 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Adaptability that allows us to customise for our specific needs

Cons: Its early days and its come along way in the 10 mths we have been using the system ... the development of new features have flowed consistently

The only challenge is the QZ tray for linking to printers ... but this is seemingly a challenge with all cloud systems ...

Overall: The CleanCloud system has been a massive boost for our business .. implemented the system early this year (2016) and it has underpinned our business growth and development...

Our staff love it, the clients can see we are far more professional and from a business management perspective I can track the results as they happen ...

We have been able to use the data to develop our strategies & go forward direction

Customer service is great & we have worked closely on developing specific solutions for our business ...

Would highly recommend David and the CleanCloud team (Simon, Peter & crew)

Many thanks

Recommendations to other buyers: Perhaps look at other payment portals ... Stripe taking 7 days to process funds is tough on cash flow I know the boys are bring more options online ... so we will keep an eye out for more options

Best bang for the modern entrepreneur

Oct 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The app features, customer support, and price.

Cons: The only con that I can see is that the software are doesn't have all of the modern bells and whistles like geo location , geo fencing, separate driver app, garment photo functionality, but I am sure that at some point more features will be added.

Overall: Not sure why I've never seen or come across this company before. Well actually I did, back in 2013-14 but I was locked in to a situation with a previous pos and could not switch. As soon as I could I jumped, the software is robust, customer support responsive ( very important), and the app features are just what I was looking for. I can say enough about my experience and cannot wait for more updates. Dashing Valet dry cleaning is very happy with clean cloud app and recommend,especially mobile operators, to seriously take a look at this software and stop leaving money on the table.

Recommendations to other buyers: Separate Driver app would be awesome for on demand option to run your business like Uber in order to take orders in the fly. It seems everything is getting more convenient with technology.

Best POS for the Modern Age

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Texting notification, email notification and ease of use.

Cons: Not very customizable

Overall: I choose Cleancloud because of the text notification system. This has been of great value for me and my customers. We have been able to clear out inventory faster, and even let customers know when we close because of weather. The metrics system is a great way of keeping track of your sales from the store and at home. Is easy to use and helps you stand out from your competition.

Recommendations to other buyers: If you are looking for the software that will interest the next generation, look no further

GREAT SOFTWARE - AND THE SUPPORT MAKES IT GREATER

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Cloud Based - Accessible every where
Connects to Xero

Cons: Some limitations on price changes and general customisation

Overall: Every time I wish to speak to the team at clean cloud, I get a less than of a 24 hours turnaround, also they have done some customise work for me to a good quality. Strongly recommend the software.

Great Software

Oct 18, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of Use
Great support team
Constant updates

Overall: Great software, easy to use and manage a business with, and fantastic customer support with brilliant response times.

CleanCloud - Great product and Support

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use
Mobile App
Price
Customer Service

Overall: I operate a new Dry Cleaning Delivery Service in New Jersey and CleanCloud has simplified all the logistics of running the business. Best feature is the mobile app and the simplicity for customers to create an account. They are always willing to help with any questions and upgrades of the system. I highly recomend CleanCloud to anyone that operates a dry cleaner with a pickup/delivery service.

The cloud that's clean

Oct 10, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a very easy to use, straight forward POS

Cons: Duplicate customer overlap on data entry. There should be a safe guard that will not duplicate customer information if a name is capitalized or punctuation of an address is a little different when another employee enters customer info.

Overall: This company sure does know what support is all about. The ease of access of this site is well worth the money. So far so good and I can not stress enough the importance of service as I will with Clean Cloud. We will be using this for sure!!!!

Recommendations to other buyers: Data extraction should be date specific. When we pay our plant we would like to just extract data from date fields not day field.

A really awesome tool for today's laundry

Oct 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, can use your own computer. Able to see orders from my home office

Cons: That if the internet is down so is the software

Overall: No more pen and paper, cleancloud is so fun to use. My girls who work at the store are amazed with how easy this software is. Granted you need to do a few orders to get a hand on it, but once you do, its a piece of cake. I am glad I found cleancloud and wish them the best of luck!

Recommendations to other buyers: As i use it more will let cleancloud know, as of now its great.

An excellent well supported product!

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: Software is easy to set up and use for both employees and management alike. Support is very fast and responsive to our uniques questions and needs.

Great replacement to our 14 year old system

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I can add an item in 5 seconds. I have easy access to see customers and their orders. As a manager, I like that I can set different privileges to different employees. 4/5 on the features and functionality because there isn't a whole lot of images to use: lab coat, gloves, robe as examples. Hopefully an update in the future will add more. Customers absolutely love the next message notification feature.

Best epos for dry cleaners and laundries

Sep 29, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cloud based.
Great value for money
Really aids workflow and staff management
Customers like getting emails, brings the dry cleaning industry into the 21st century!

Cons: Can be a bit clunky in its operation
Some extra accountancy features would be good.

Overall: After investigating the various options for my commercial laundry. CleanCloud offered the best solution. It's innovative and being cloud based it is convenient. Although it isn't perfect, yet. There are some integration limitations with other accountancy apps. It is however, being constantly updated and new customer led features are being added. The customer service is excellent! I would highly recommended CleanCloud, you certainly won't find one that's better for the money, we would be lost without it.

Recommendations to other buyers: It is evolving and can only get better!

Best, reliable and easy to use software I have used

Sep 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have a total of 23 locations in different states and the ability to monitor employee sales, track orders and manage customer information from anywhere i am attracted me to clean cloud. Their support team is awesome, anytime my system goes down for whatever reason they log on to my pc within 5 to 10 mins and fix the issue. I give them 5 stars in overall quality, ease of use, i would give them 10 stars if i could for customer support , being in the dry cleaning industry and staying up to date with it these guys do a great job with the support they provide. And you cannot beat the price for all the features you get that are constantly updated. They constantly provide updates and take care of your customized requests as soon as they can which makes them stand out from their competition, I've used several dry cleaning software companies over the years for example, liberty, profit maker, smart system, spot clean etc. I have found clean cloud and i dont think i will be switching to another company anymore. You dont have to think twice to sign up with clean cloud, its a no brainer, its the best cloud based software hands down. David, Simon, Peter, you guys are awesome, keep up the good work!!!!!

Best Software ever

Sep 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This have been a great experience. cuatomer service fast and efficient, easy of use 5 stars. Feutures amazong... Is the best one in the market rigth now

Great Software & The Best Support ever --- Quality First Dry Cleaners in Chicago -

Sep 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very Lite and easy to operate

Cons: none

Overall: Clean Cloud App is very easy to use , anytime I need a question answered .. its happens fast !!!!!!

Recommendations to other buyers: Keep up the Great Jobs --- !!!!!

I'm Impressed!!

Aug 30, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: You can use your exisiting hardware, the customer service is fantastic (Simon & Peter are excellent), I have found nothing that is as innovated and cost effective. Although the look is very plain, I love it because most dry cleaning programs have to many images and can be confusing for our staff.

Cons: My only con is that it doesn't intergrate with Inuit Quickbooks; which is the accounting software I use.

Overall: I have been looking at software for over 3 years that would accommodate most of my needs; easy to use, value for my money & customer support. Honestly, my husband was using a DOS system for over 20 years in which worked perfectly fine but definetly needed updateing. Believe it or not I have gone to all sorts of dry cleaning convention and found CleanCloud on my twitter feed one day. So I decided to research the software, do the trial and even go as far as paying for it to be able to test the product. Why you ask? Well after doing research for 3 years I found that an investment of $500 to test run their product was a lot cheaper than spending $25,000 for other software. I am SO impressed with their customer service; nothing imperfect bt I am in USA and they attend to me immediately and without hesitation. Go for it and get the software-believe it will be worth your time and money!!! I highly recommend it.

Very Simple yet powerful software

Aug 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The best thing about the software is how simple it is to use. All of the information is there at your fingertips. Easy to manage also, so our time is spent not updating / learning the computer system but doing what we do best (laundry and dry cleaning). The price of the sofware is very reasonable and the support we receive is second to none. All the support guys are extremely helpful, quick to respond and really know their stuff.

Cons: I feel the delivery scheduler could do with a little more work. However I know this is a brand new feature and hasn't long been implemented so is still work in process.

Overall: Excellent software, easy to use and manage. Very easy for all staff to learn and very intuitive. We absolutely love this software. Great that we can manage from any of our computers and even our phones / tablets when on the go.

Recommendations to other buyers: Would recommend over any other software and we trialed a few. We actually bought another one before Cleancloud, unfortunately after 6 months we were still having trouble with it. We then switched to Cleancloud and were up and running within minutes :)

Excellent customer services!

Nov 20, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was really surprised when I got email reply for my first question in a few minute after I submitted from the opposite side of the earth. Since then, all questions have been replied in kindly and timely manner. Cleancloud's customer services are really super great.

Clean Cloud it's very helpful software

Nov 08, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Clean cloud very easy software for using, But there customer form is very small because only ( Name,Email,Mobile And Address ) i think should be need more columns for customer details

Vendor Response

by CleanCloud on November 09, 2015

Thank you Talal for your review. We just wanted to point out that you can store a lot more information for each customer. This includes securely storing credit card information (in certain countries), customer notes like starch preference, assigning their account to a business account, setting their route and stop number (for deliveries) and much more!

Excellent

Oct 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: CleanCloud has been so good for us that it is quite hard for me to write a short review. But I think my 3 favorite aspects are

1) Speed - CleanCloud is very fast. It is much faster to use than other systems I've tried, and my staff have found it easy to get to grips with.

2) Reliability - Even though its a cloud service we have never had any trouble

3) Delivery features - Having route management and online orders coming in has really helped us expand our business and move online.

Drycldeaning 2.0

Oct 06, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: There is no doubt that this is the future of drycleaning. You can tell that it is a new company. They are lacking a few of the normal bellsand whistles that you get in a more established pos experience. Pictures of items, Hotel accounts, receipts seem a little plain, things like that.
However, they have been very responsive to what ever I need. They have made updates in the software that I needed. I love the ordering tool. (APP) I think with a few more months under their belt, they will hit their stride with features that we all need to go to the next level. Overall, I'm very pleased.

Quick, Easy, and Simple to Use and Get Started!

Oct 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were in the process of upgrading to a POS system that has accounting and delivery capabilities. It took us about 2-3 months to try and get everything figured out with a different company but there system had way too many bugs in it. Everyday I was trying to get on the phone or email technical support but kept getting the same response that I have to submit a ticket and then setup a time to call. I would call and then they would say they were busy and they would have to call back....which they never did.

We finally decided to scrap even trying to implementing that other companies product and thought we would give CleanCloud a try since there was a free trial. Couldn't be more impressed by the functionality and ease of use of everything. Did I mention customer support is incredible? Most of the time my problem or issue was either addressed or fixed the same day. It took us 3 weeks from the time I signed up, to the time we implemented CleanCloud into our store and had our employees trained. Not to mention that most of our employees are scared of technology, so the ease of use of CleanCloud had helped alleviate some of that stress for them.

Best decision we have made for our business!

CleanCloud is a cloud based platform that simply works

Oct 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using Clean Cloud for a few months now in preparation for the launch of our new mobile business. I have a had a positive experience utilizing the product. The platform is very user friendly. I was able to get the solution up and running with little to know assistance, however I must say that the technical support team of David and Simon, have been very responsive to any and all of my support questions, suggestions, and enhancements. Some of the best support I have had in a while. Its like having them as members of my team. The high availability of the platform has been highly reliable. I am looking forward to great things from CleanCloud in the coming weeks and months ahead as we work to implement this solution and integrate it with others. I would like to see an evolution of the mobile store platform into more of a true native mobile application. That would be great!

Best POS system available

Sep 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: this company empowers small business owners to think big! The system is easy to use and because it is cloud-based it is accessible remotely on all devices anywhere. This helps because it makes tech support even better! If there is a problem the support staff can fix it remotely, also they make updates through the cloud. The mobile app finally launching is also a positive note.

Cons: Payments are made through stripe so all transactions fees are 2.9% + 30cents. While it is a great system, it takes some time getting used to. It is limited in some aspects. There is no export to Google app or marketing tools. Also, you have to be somewhat technologically educated to fully understand how to utilize and make the most out of the system. It is not localized yet because it still feels like its version 1, so the languages are only operable in English, Spanish and French.

The pros outweigh the cons in general, because the software seems to be evolving and improving each week. Honestly, this is the best POS out there if you want to truly grow your business. The support staff is very helpful and David, the founder, personally makes sure all questions or concerns are answered.

Vendor Response

by CleanCloud on September 24, 2015

Thank you for your review. We have one correction to make: - You do not need to use Stripe to process your payments with us. You are free to use any payment processor you like, and so you can have lower transaction fees for your in store card payments.

Successfully automated my whole business activities with few finger tips

Sep 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been looking for Laundry Automation system for so long and I have tried so many cloud-based system until I found CleanCloud. Comprehensive system and yet easy-to-use with minimal cost.
The Support is simply second to none and they keep surprising me with the innovative updates and the friendly customer care.

Excellent App - easy to use

Sep 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We installed Clean Cloud in May 2015. It is user friendly and very easy to learn. Any queries have been answered quickly and efficiently. Several updates have been included for free in the past few months and they have all improved the ease of use of the app. We are located in Australia and have had no issues. One of the best features is the sms service (pay per sms) where the customer receives the docket via sms and an sms message when their garments are ready. I highly recommend, especially if you are not tech savvy - Clean Cloud really is easy to install and use.

Best Dry Cleaning POS on the Market

May 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After launching our new pickup and delivery business with a traditional POS, our transition to CleanCloud has allowed for a significantly easier process for us (the dry cleaner) and our customers .

For the customer, the online booking tool, email notifications and online payment make the dry cleaning pickup and delivery experience seamless.

For the dry cleaner, the ability to check in an order from a cell phone, receive payment before delivery and check day-to-day analytics on the go has been fantastic.

On top of that, Simon and his team at CleanCloud have been very responsive and done their best to fulfill all our custom needs (ex. Receipt and Tag Changes). I would highly recommend CleadCloud for any retail dry cleaner or pickup and delivery business.

Implementing CleanCloud

Apr 20, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have recently launched CleanCloud in my business and it is truly helpful and eases my day to day operation, i can monitor everything remotely through whatever device i am using. The support team are more than responsive to any comments or adjustment requested.

Excellent Software & Excellent Customer Service

Mar 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There are not enough words for me to describe how much I love CleanCloudApp. About a month ago, I started googling online trying to find a dry cleaner software that I could purchase for my family's first dry cleaning drop off store which will be opening soon, and I came across CleanCloud. I am so happy that I found this program and tried it. By the way, the first 14 days are free which is great since you can try it for free. The program is very user friendly and has a lot of perks that I'm sure my future customers will love such as e-mail and text message notifications of when their order is ready for pick-up. Also, CleanCloud app integrates with thermal printers and cash registers that could be integrated with your laptop or desktop like in my case to have your own complete POS system. Most importantly CleanCloud provides its customers with excellent customer service. I would like to thank David and Simon for helping me with everything I've needed from questions on how to use the program and even suggestions on which printer and register to buy. I can't wait for my store to open so that I can start using CleanCloud. If you are reading this review, all I can say is that you should definitely try CleanCloud.. Trust me you won't regret it!!!

User review

Feb 26, 2015
5/5
Overall

Comments: Simply put, this is the best software for Dry Cleaners on the market. It's text/email alerts for customers has increased customer pick up times, and the speed of inputting orders is handy when there's a number of customers dropping items at once. It's quicker than writing tickets.

Best on the market, but still in it' infancy

Feb 15, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Wow. Compared to the old-school Geelus, its hugely exciting to see CleanCloud join the market. A truly cloud based, easy to use, mobile and tablet friendly solution. I tried Geelus on 3 occasions, and on each occasion hated the complicated clunky solution. Roll in Cleancloud and everything is easier, fresher, faster.

I do feel CleanCloud is V1, and that they'll find lots of opportunities to improve the interface. For example deleting products (i.e. if you want to change the master list of products) is painful, and there's no easy way to view all your customers.

That said. Look at what Cleancloud brings to the table: Automated email and SMS messages to your clients confirming orders are ready, full integraation with Paypal and swipe for card payments, online booking that allows customers to book collection times.

Wishing Cleancloud every success with the future.

Vendor Response

by CleanCloud on February 15, 2015

Thank you for the kind words Adrian. We have two ways you can look at your entire customer list. You can either run a blank search for customers or you can export the customer database to an Excel database. Thank you for the feedback about deleting being cumbersome. We will look to improve that.

Extremely Happy User

Jan 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a new start up, I was looking for a dry cleaning software that was easy to use and affordable. I came across CleanCloud online and to say that I am anything less than incredibly impressed would be untrue. Not only is the software powerful and easy to use, but the CleanCloud team behind the software is just as amazing. Any time I have an idea or suggestion, the support team instantly responds and does whatever they can to cater to my needs. If you are looking for a dry cleaning software for your business, you would be foolish to look anywhere else besides CleanCloud.

Dry Ice Dry Cleanings Silver Lining

Oct 01, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Not only have I found CleanCloud to be a great software to use, but my staff find It very user friendly which is a great relief as I found other dry cleaning software to be complicated and also time consuming as they take a long time to get used too. A key feature that I find to be very easy and productive to use is the products, I am able to add or remove products at anytime. For example if we have a customer that brings an item that we find we haven¿t cleaned before we have the freedom to add said item there and then. With new features being added weekly everyone at dry ice has found CleanCloudApp to be a key tool in organizing and running dry ice

Thanks for a great product!

Jul 22, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Thanks to Cleancloud, I can now see the performance of my laundry from the convenience of my home. Even the clients are so impressed with the sms and email service and we do not sit with lots of clean laundry for days to pick up. CleanCloud's customer service is really worth a 5 star!

CleanCloud is ACE

Jun 26, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using the CleanCloud App for a few months now within our tailoring business. It was really easy to setup, add products and integrate with our printers and is fast and responsive, unlike other pos systems that we have used in the past. Our customers love the sms and email receipts and alerts when their orders are ready to pickup and we really like the way we can see the metrics for our business on the fly.

Perfect for my business

Jun 06, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Using CleanCloud has been brilliant for my business. My customers have been very happy with getting their tickets and updates to their phone and I have noticed that business has picked up since I started using it.

I found the product easy to use and it was very quick for me to get started.