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The all-in-one POS software for dry cleaners and laundry services, that works with any computer, tablet or smartphone. CleanCloud is fast, easy to use and raises the productivity of your stores. CleanCloud also provides iOS and Android apps allowing you to offer a pickup and delivery service and grow your business. Special features include all printer support, multi-store management, assembly, automatic invoicing, Email/SMS notifications, staff tracking, route planning, free updates and more
Provider
CleanCloud
Located In
United Kingdom
Foundation
2014
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Webinars, In Person, Documentation, Videos, Live Online
Support
FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat
Dry Cleaners, Laundry Services and Laundromats Worldwide
Content Source: CleanCloud
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Users find CleanCloud invaluable for managing their laundry and cleaning services, particularly for those running laundromats or on-demand laundry businesses. They commend the platform for its comprehensive features that cover all aspects of laundry business management, from tracking income to handling customer requests. Reviewers also appreciate the customization options and the attentive service provided by the CleanCloud team, which helps them efficiently run their operations.
Users appreciate CleanCloud's ability to centralize customer payments, orders, and accountancy features, making it easier to manage financial aspects. They find the ease of access to the site beneficial and well worth the investment. However, some reviewers express dissatisfaction with the invoicing system, noting difficulties with agent billing and the inability to exclude billed services from monthly invoices.
Pros
Their customer service has continued to improve. They have been doing a great job with helping with any issues.
I've been very happy with all the Cleancloud personal and there customer support team is awesome.
I analysed several softwares in the market, and Clean Cloud deliver all we need, easy to use for all our collaborators, nice Statistics reports and data base, nice guys solving issues timely.
LOVE THE TECH SUPPORT STAFF BTW!!! They are so responsive and have gone out of their way to help us be successful in implementing this software into our company.
Cons
I don't like the service because sometimes we need to talk to someone to express the problem and writing your problem is not clear for the technician to understand what we are trying to express.
There are some things that are less-than-intuitive about the software, such as how to delete an order, and some features can be a bit hard to find.
Why pay monthly royalties that you've worked hard for, when you can pay a flat rate fee.
Lack of functionality and bad costuner service.
Most Recent Video User Review for CleanCloud
SEE ALL VIDEO REVIEWSThank you so much David for taking the time to leave us a review, it's great to hear that you're getting on so well with the software. Love the recommendation to others keep the feedback coming
CleanCloud Review: CleanCloud is Superior to the Rest
David B.
"Best dry cleaning software! "
Overall: Been with cleancloud now for 7 years and could not be happier. Great software, great service and competitively priced.
Pros: Love that the software is easily accessible anywhere I am. If I am on vacation and need to go in and check my metrics … it’s there. If I need to adjust a customers order…. I can with a few simple clicks.
Cons: They are based in London so their response time sometimes lags.
Vendor Response
"excellent POS system"
Overall: I love the customer service and the fast customer support
Pros: The application is very easy to use I love the dashboard
Cons: inventory reporting and functionality The system can use more reporting options built in so you don’t have to export your data
Vendor Response
"Satisfactory"
Overall: Overall very good, they update features from time to time.
Pros: Ease of use, very easy to change things and update items.
Cons: Lack of basic features but it’s getting better.
"User friendly app"
Pros: I love the fact that it's a user friendly app for the business owner and consumer. It's straight forward and to the point.
Cons: The price increase over the last year has been way higher than expected. There's also still several glitches with logging in on multiple computers; and the invoice system does not allow for positive record keeping.
"Cleancloud the best system for cleaners"
Overall: Excellent and fast answers whe i have problem with the system
Pros: Efficiency in the processing All in one
Cons: In the tag ticket dont show all the costumer information but its not big deal
Vendor Response