---
title: "CleanCloud Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about CleanCloud Software - reviews, pricing plans, popular comparisons to other Dry Cleaning products and more."
source_url: "https://www.capterra.com/p/133390/CleanCloud/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 CleanCloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

CleanCloud

## What is CleanCloud?

The all-in-one POS software for dry cleaners and laundry services, that works with any computer, tablet or smartphone. CleanCloud is fast, easy to use and raises the productivity of your stores. CleanCloud also provides iOS and Android apps allowing you to offer a pickup and delivery service and grow your business. Special features include all printer support, multi-store management, assembly, automatic invoicing, Email/SMS notifications, staff tracking, route planning, free updates and more

## What is CleanCloud used for?

[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Dry Cleaning](https://www.capterra.com/dry-cleaning-software/)[iPad POS](https://www.capterra.com/ipad-pos-software/)

Overall rating

Based on 217 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

2%

Starting price

$99

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## CleanCloud alternatives

Highest Rated

[5.0 (155)](https://www.capterra.com/p/130695/Geelus/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.1 (555)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.2 (1,340)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Quick Dry Cleaning Software](https://www.capterra.com/p/122528/Quick-Dry-Cleaning-Software/)

[4.7 (59)](https://www.capterra.com/p/122528/Quick-Dry-Cleaning-Software/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/122528/Quick-Dry-Cleaning-Software/)

[View all alternatives](https://www.capterra.com/p/133390/CleanCloud/alternatives/)

## FAQs about CleanCloud

Overview

### What problems does CleanCloud solve?

CleanCloud solves disconnected dry-cleaning and laundry operations by combining point-of-sale order intake, garment tracking, customer records, pricing, stock management, pickup and delivery routing, payment collection, notifications, and sales reporting in one cloud-based workspace. Owners, managers, counter staff, drivers, and multi-location teams can reduce paper handoffs, monitor orders remotely, and coordinate service across stores.

Answer based on 131 reviews

Overview

### Which roles and teams benefit most from CleanCloud?

CleanCloud is most used by laundry and dry-cleaning business owners, owner-operators, and senior executives who oversee daily operations, sales, and growth. General managers and directors use it to manage staff, orders, and customer service, while IT and marketing teams support system administration, online ordering, and customer communications.

Answer based on 204 reviews

Overview

### What company size and industries is CleanCloud built for?

CleanCloud is built primarily for small dry cleaning, laundry service, and laundromat businesses, which account for 98% of reviewers. It serves Consumer Services organizations (27%) most often, followed closely by Retail (26%), with Hospitality representing 11%. Midsize and enterprise companies each account for 1% of reviewers.

Answer based on 217 reviews

Features and Usability

### What are the key features of CleanCloud?

CleanCloud includes core point of sale (POS), customer accounts, payment processing, and order management for dry-cleaning transactions. Customer accounts store history, support customer groups and pricing lists, and enable text and email sales messages. Sales reports track daily sales and business performance, while billing and invoicing support rapid billing and automatic payments.

Answer based on 29 reviews

Pricing

### How much does it cost and what fees or limitations are included?

CleanCloud starts at $99 per month for Lite, including 500 monthly orders and unlimited customers, staff, and stations. Pro costs $129, Grow $189, and Grow+ $335 monthly, adding features such as delivery, API access, and unlimited orders. A free trial is available. Reviewers cite value, though some report costly SMS units and price increases.

Answer based on 34 reviews

Integrations

### Which third-party tools and platforms does CleanCloud integrate with?

CleanCloud integrates with nine third-party tools, including Xero and QuickBooks Online Advanced for accounting, Stripe and PayPal for payments, Google Maps for navigation, and DoorDash for Merchants, Onfleet, Routific, and Gusto. Reviewer mentions particularly confirm use of Xero, Google Maps, DoorDash, QuickBooks Online Advanced, and Stripe.

Answer based on 23 reviews

Getting Started and Support

### How easy is it to onboard and train a team on CleanCloud?

CleanCloud offers in-person and live online training, webinars, documentation, and videos. Reviewers report that counter staff, attendants, and new hires usually learn core tasks quickly because of the visual interface. Administrators may need more time for setup, integrations, and advanced features; some users found video instructions incomplete.

Answer based on 30 reviews

Getting Started and Support

### What customer support options does CleanCloud offer, and how do users rate the experience?

CleanCloud offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative support, and chat. Users often report fast, helpful responses, including rapid remote troubleshooting and onboarding assistance. However, some describe slow issue resolution, chat limitations, inconsistent post-sales follow-up, and difficulty reaching knowledgeable staff for urgent or complex problems.

Answer based on 145 reviews

Features

### What features does CleanCloud offer for laundry and dry cleaning businesses?

CleanCloud provides a broad set of tools for laundry and dry cleaning operations, including order processing, pickup and delivery, customer accounts, reporting, marketing, and integrations. Small business teams value its industry-specific workflow and configurable options, although some users find certain basic functions, payment options, and newer tools need further refinement.

Answer based on 39 reviews

## Who uses CleanCloud?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 129 Dry Cleaning reviews

Capterra data shows that buyers of dry cleaning software rank the following features as their top priorities:

-   **Point of Sale (POS)** (**56%** of reviewers rated this feature as critical)
-   **Customer Accounts** (**55%**)
-   **Inventory Management** (**42%**)

CleanCloud supports all three features reviewers consider most important: **Point of Sale (POS)**, **Customer Accounts**, and **Inventory Management**. Together, these capabilities help businesses process transactions accurately, keep customer information organized, and track garments and stock more effectively, allowing teams to run daily operations with better speed and control.

Point of Sale (POS)

4.4 (37)

59.46% of 37 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Inventory Management

4.3 (24)

41.67% of 24 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Employee Management

4.1 (28)

32.14% of 28 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Billing & Invoicing

4.0 (23)

65.22% of 23 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Customer Accounts

4.4 (61)

62.30% of 61 reviewers that rated this feature as important or highly important

Record customer information, purchase history, and other notes

Sales Reports

4.2 (42)

66.67% of 42 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

CleanCloud 52 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Label Management: Print and scan barcode or labels
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Statements: Reports that show customers their invoices, payments, and balance on the account
- Data Import/Export: Import and export data to and from software applications
- Delivery Management: Manage order deliveries until they are received by the customers
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- For Dry Cleaners: Designed to be used by dry cleaning businesses
- For iPad Devices: Operate/access software on iPad Devices
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Mobile App: Access the system via a mobile application
- Multi-Location: Manage and support multiple locations
- Multi-Store: Manage multiple teams and operations from a central location
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt
- Payment Processing: Accept, record, and reconcile financial transactions
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Retail POS: For retailers
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- SMS Marketing: Send promotional campaigns or transactional messages via text messages
- Split Billing: Manage and divide costs, invoices, payments, billings, etc. between two or more entities
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Touch Screen: Interactivity between software and users by touching areas on the screen of display devices
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

---

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Features

4.5 (199)

4.5

Based on 199 reviews

## Pricing

Value for money

4.5 (196)

Free Trial

[View pricing plan details](https://www.capterra.com/p/133390/CleanCloud/pricing/)

Lite

$99.00

Other,Per Month

It includes:

-   Unlimited Customers
-   Unlimited Staff Accounts
-   Unlimited Stations
-   500 Orders Per Month

Pro

$129.00

Other,Per Month

It includes:

-   1500 Orders Per Month
-   14/5 Support
-   Unlimited Stations
-   Unlimited Staff Accounts
-   Unlimited Customers
-   Free Hosted Website

Grow

$189.00

Other,Per Month

It includes:

-   Unlimited Customers
-   3000 Orders Per Month
-   Unlimited Stations
-   Unlimited Staff Accounts
-   Free Hosted Website

Grow+

$335.00

Per Month

It includes:

-   API Full Access
-   Auto Assembly
-   Free Hosted Website
-   Free Setup of Custom SMS Number and Email
-   Unlimited Customers
-   Unlimited Orders
-   Unlimited Orders Per Month
-   Unlimited Staff Accounts
-   Unlimited Stations
-   24/7 Support

Value for money

4.5 (196)

4.5

Based on 196 reviews

## Integrations

[

PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[

Routific](https://www.capterra.com/p/142530/Routific/)[

Onfleet](https://www.capterra.com/p/142633/Onfleet/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (213)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (213)

4.5

Based on 213 reviews

## User reviews

Overall rating

4.6

Based on 217 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(162)

4(40)

3(11)

2(1)

1(3)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Dry Cleaning Management

Used the software for: 3-5 years

### "Considerably better than others, but room for improvement. "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

October 5, 2026

My company used Compass max for a long time and I will say, Clean Cloud is considerably easier. Not only to use, but to learn. It is nice having real customer service we can get a hold of, even if it does take a moment to connect, as well as being able to still collect payments when people treat us as a storage facility.

Pros

Clean cloud has a strong set up for fluidity, easy use of customer contact, and it is relatively easy to track your inventory of clothing waiting to be collected. Our store uses two auto assembly conveyors, and they were able figure out how to integrate that into their system when they had not regularly done that before. The saved card feature they have is also extremely nice so we can charge a customer when their order is ready so that we aren't sitting on unpaid orders for months.

Cons

We have been using this POS for over two years and when we use the "Feature request" they have for all businesses using their system, they all just sit in 'Pending' for months or years so no other businesses can vote and say they need that. As well as features being "On the road map" for years. We have requested many different features (Largely on the accounting or 'Plant Mode' area) and they always seem to give us a lot of push back saying that we need to change our physical set up to match their POS, or we get out right ignored, instead of doing what they can to cater to their own customers (us businesses utilizing their POS). It is also a daily occurrence that Clean Cloud will suddenly tell us we have no internet even though I can still use a search engine just fine and have been told everything is working okay when we reported the issue. There have also been some occasions when we have called on them for help, and they were unable to figure out the problem, and I had figured out that it was a simple mistake of a feature being activated that was unnecessary for us. That was frustrating at the time that the professionals of this POS didn't have a complete understanding of their own set up.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: Less than 1 year

### "Great Potential, Let Down by Support"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

July 6, 2026

Overall, CleanCloud has modern features and good potential, and the initial sales and onboarding experience were positive. However, our experience after implementation has been disappointing. While the platform offers strong functionality, ongoing bugs, inconsistent updates, and poor post-sales support have made it difficult to operate with confidence. With greater platform stability, better quality control, and a more accountable customer support process, the overall experience would be significantly improved.

Pros

As a new business, choosing a modern POS over a traditional provider was an easy decision. The sales team was slick and knowledgeable, and the rollout was smooth and well managed.

Cons

The biggest disappointment has been the stability and post-sales support. The platform can be glitchy, particularly the assisted assembly feature, which has been buggy and at times unusable. Updates are frequently rolled out that seem to change or break existing functionality, making it difficult to rely on features day to day. Support after handover has been poor. The AI chatbot is frustrating and often fails to resolve issues, while getting through to a knowledgeable person is difficult. There appears to be no clear escalation path, and it's hard to find anyone who takes ownership or accountability for resolving problems. Despite having an "Account Manager," there has been little proactive support, making the title feel more symbolic than functional.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Shareholder.

Used the software for: Less than 1 year

### " Very poor customer service and misled from the start. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

December 26, 2025

Poor. Don’t recommend. Sales team tell you anything you want to hear. Not adaptable. Very frustrated.

Pros

Nothing good about it. Over priced. Mis sold from the start. Not capable of doing what we were promised.

Cons

Misled and miss sold from the start. The app can’t do anything we asked despite being particularly prescriptive from the start about what we were looking for. Sales team just said yes to everything we asked and now we want to cancel, it’s proving hard to speak to anyone or get a response.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Founder

Used the software for: Less than 1 year

### "CleanCloud can elevate your pickup & delivery business"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 28, 2024

Overall our experience has been ok. Communicating with Customer service via chat is not always the best option. Having phone access to customer service, essentially 24 hours per day is a plus.

Pros

I like the flow of the mobile app and the driver app

Cons

Manipulating the static route and printing receipts for clients is cumbersome, too many steps.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

General Manager

Used the software for: 3-5 years

### "Universal Cleaners LLC"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 12, 2024

Overall satisfied with the system and appreciate the continuous updates the software team does based on customer feedback.

Pros

Ease of usage for tagging and inputting customer information. Easy to customize for the business.

Cons

System navigation can be cumbersome and confusing at times. Training videos leave out steps making it difficult to understand how to proceed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Business owner

Used the software for: 1-3 years

### "Great Laundry POS, cannot go wrong "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 28, 2024

Great experience. Would recommend for laundry

Pros

I like the simplicity of the software both on the owner and employee side. The metrics that I am able to see and separate by user and type is great. Ability to have the option of DoorDash is good, I haven’t really used it. The price for what you get monthly is great and better than my previous at cents

Cons

Nothing to really note that has bothered me. When it works smoothly, it’s great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "The best WDF and POS system out there"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

October 28, 2024

Pros

I love the ease use. Our attendants are quick to learn the system. It’s easier to use versus other out of the box systems. I use CleanCloud at all three locations.

Cons

I wish we could access detailed reports in the system rather than having to export the details

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

General Manager

Used the software for: Less than 1 year

### "Clean Cloud Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 6, 2024

Pros

Very friendly and customer support is always great!

Cons

When scanning in an item, I find don't like that if you scan a barcode, it won't tell you that it already exists. For instance, on new order page, If i am checking in a blouse (click blouse) then scan barcode, it wont tell me if that barcode already has been entered. I can go to the barcode tab and scan it, but then I risk it not being entered, me having to double click out and then go back to the blouse. I wish I could just scan the barcode under blouse, if it doesn't exsist, it prompts me to create new item, or if it does, it would automatically add saved info.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

OO

Used the software for: 3-5 years

### "Clean cloud"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 6, 2024

Pros

its very good software for small operations

Cons

it is not set up for big operations nor is the accounting very good

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: Less than 1 year

### " A great tool foor growing your business. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2024

Overall I love the people and the knowledge they have. They are easy to work with and i love the webnars when they do updates. Great communication.

Pros

I love the tracking of the orders for the customer. I appreciate the fact that every customer is updated through the process from when it is picked up to when it is delivered. The fact that they can get updates via text or email allows me to close more deals with customers knowing they have control during the process.

Cons

The lack of flexibilty in your payment plan. I prefure payment mid month for the next month but they only allow on the first of the month and you cant prepay unless you pay the whole year i. Advance.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133390/CleanCloud/reviews/)

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