# Page 3 | CleanCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is CleanCloud the right Dry Cleaning solution for you? Explore 215 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133390/CleanCloud/reviews --- CleanCloud 4.7 (215) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of CleanCloud ## Showing most helpful reviews Showing 51-75 of 215 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DB David B. CEO Consumer Services Used the software for: 2+ years ### "Cleancloud is a excellent software provider for the Dry Cleaning Industry" March 7, 2024 5.0 Nothing but outstanding, from commencement todate they have over achieved Pros There ability to undertake updates and service Cons UK we are in Australia, but not a shoe stooeer Reason for choosing CleanCloud It was more a gut feel that they were a significant player in our industry. Review Source Response from CleanCloud March 13, 2024 Thank you for taking the time to review, we're thrilled to hear you're so happy with the software and service LT Larry T. CEO Retail Used the software for: 2+ years ### "CleanCloud is the way to go!" January 5, 2022 5.0 I've been very happy with all the Cleancloud personal and there customer support team is awesome. Pros Cleancloud is the third POS I've integrated since the year 1996. My first POS was purchased and converted to franchise use only. The second did not fulfill half of their promises so I went to the Clean Show to check out who was available. Cleancloud was already integrated with my assisted assembly and their pricing was substantially lower that the main players. The Customer App , Driver App and Customer Portal were all functions that I was looking for to up my customer experience. Those features along with heat seal labels, assisted assembly, access from any computer or cell phone and a very user friendly interface made the choice easy for me. Cons CleanCloud has been around for 7 or 8 years mainly in Europe, Africa and Asia but North America was a new market for them when I signed up. While the original setup was not difficult, there was alot to consider and cover when setting up a new POS. At that time, their manual, training videos, and onboarding was a little weak, but since then they set up the CleanCloud University for set-up and employee training. Alternatives considered [SMRT Systems](https://www.capterra.com/p/175015/SMRT-POS/) Reason for choosing CleanCloud Assisted Assembly integration and cost Switched from [CSI Platform](https://www.capterra.com/p/92633/TMS/) Product development was always promised and never delivered. Review Source GC George C. Owner Operator Retail Used the software for: 1-2 years ### "CleanCloud Review" March 5, 2024 4.0 Pros It works It works It works It works It works It work Cons Too many vendors to contact for customer service help. There are 3 vendors when there is a problem that I may have to contact and not knowing which one is annoying!!!! There is CleanCloud themselves and if they can't help then I have to go to the CleanCloud authorized POS Vendor I purchased the equipment from and then if they can't help I have to go to the POS equipment manufacturer. There needs to one customer service number with a person who can oversee the handling of the issue and facilitate the final resolution without having to call all over the place!!! Reason for choosing CleanCloud offered loyalty program built into service Switched from [Cents](https://www.capterra.com/p/241159/Cents/) Wanted a loyalty program included for my WDF business Review Source Response from CleanCloud March 6, 2024 Hi George, thanks for the feedback and glad you like the loyalty program. Our Support team are available to deal with any software issues, unfortunately hardware issues do need to be solved by the hardware vendor or manufacturer as we don't supply those. JS John S. General Manager Consumer Services Used the software for: 1-2 years ### "CleanCloud replaced our Fabricare" February 20, 2024 4.0 Overall experience has been good, support has been helpful. Understand that it is still a relatively new software and is still improving. Pros Offers the ability to chat live with support and also submit suggestions for items you would like to see customized or changed. Cons Fabricare system had more reports and ease of use on many features Alternatives considered [SMRT Systems](https://www.capterra.com/p/175015/SMRT-POS/)[Cents](https://www.capterra.com/p/241159/Cents/) Reason for choosing CleanCloud Seemed to be the best fit for what we have to offer. Software that we can build on and built with them on. Switched from [Fabricare Manager](https://www.capterra.com/p/106628/Fabricare-Manager/) Fabricare was being shut down but company that purchased them Review Source Response from CleanCloud February 21, 2024 Thanks John, glad to hear the overall experience has been good so far and that you're making use of the ability to subit feature requests! AP Adam P. VP Consumer Services Used the software for: 2+ years ### "Great product. Great price" April 14, 2023 5.0 Great experience. Love their team. Theyre constantly improving. Having other competitive software companies has pushed them to up their game and it shows. Its getting better. Pros Great customer service. Product works great. Pretty customizable. Multi store access. Multiple user accounts. Pricing is perfect. Great reporting. Fairly easy to use and navigate. \[sensitive content hidden\] is our rep and a great support and resource Cons Cant customize where notifications go. Would be great to have text notifications of orders. Makes doordash tough if it isnt being watched consistently. Makes it hard if there are multiple people involvedThe customized app isnt fully customizable and fairly limited. People can place orders with an nonworking credit card Reason for choosing CleanCloud Price, features, app Review Source LB Leonard B. Owner Retail Used the software for: 1-2 years ### "Excellent Product for Laundromats" March 5, 2024 4.0 Been very pleased with the product, once I got used to the features. There is a slight learning curve, but the support team is very good in guiding the user to get the best out of the product. Pros Good customer service. Product easy to learn. Pricing is competitive Cons Integration with Doordash Would like to have a better forum where current Cleancloud users can share their knowledge and tips with each other. Alternatives considered [Curbside Laundries](https://www.capterra.com/p/207505/Curbside-Laundries/)[Cents](https://www.capterra.com/p/241159/Cents/) Reason for choosing CleanCloud Did not like the customer service and sales team for Cents. Curbside was expensive Review Source Response from CleanCloud March 6, 2024 Great to hear Leonard! Have you tried the CleanCloud Facebook Community as a place to share Doordash knowledge and tips? Lots of conversation going on over there. NR Nicholas R. Co-Owner/Operator Hospitality Used the software for: Less than 6 months ### "Intuitive and always being updated" October 19, 2023 5.0 Setup took a little longer than expected because I had to manually go in and set the pictures for each button. Overall I am very happy with the product, and love how I am getting notified everyday on updates and improvements they are making to the system. Next for me is to start getting the custom app developed for my business. Clean Cloud is helping us to bring our business into the 21st century and stand out against our competitors. Pros Everything is where it should be. Finding what is needed is possible with just a few clicks. Training employees on this software is also a huge bonus, because the buttons have pictures, and it makes it quick to learn how to do the basics when I have turnover at one of my stores. Cons To have pickup and stops from my driver to my other stores, I have to set up my stores as a customer. This creates orders like it would for a regular customer. So everyday, I have to go in and delete the orders that were created for the store after my driver picked up the items. Reason for choosing CleanCloud When we saw CleanCloud we went to reviews and saw mostly positive. Then seeing screenshots we knew we needed to book demo. After seeing it in action, we knew this was the way we wanted our business to progress and decided to pull the trigger and make the change. Review Source Response from CleanCloud January 10, 2024 So glad to hear that you're seeing the benefit from CleanCloud Nicholas. Lots more updates planned! Tony T. President Consumer Services Used the software for: 6-12 months ### "Clean Cloud App is the best for the money and value." May 11, 2019 5.0 Overall CleanCloud is a great partner to work with in terms of responsiveness, and willingness to do some limited back end customizing at no charge and getting it done quickly via trouble tickets/inquiries. Pros This software is so robust in features for the value you get vs monthly cost it really cannot be beat. The integration options are outstanding, API availability, customization options, ease of customization, and choices to be able to adapt to our business model. Not to mention the business accounts feature which has been fantastic for our business. Highly recommend this to any laundry or dry cleaning service. Cons The support is only available through trouble tickets. When updates and new features are added there is no communication as to what has been done. We often find new features accidentally. Initial setup does take some technical knowledge and confidence. Especially on the hardware setup. A pure novice or someone not tech confident may find initial setup frustrating. Review Source Response from CleanCloud August 1, 2019 Hi Tony, thanks for your review! Our customer success managers and our support team are able through email or call now. Each new customer is also getting an onboarding session to go over the different features of the platform and start setting up their account as well as ongoing support. HK Howard K. Partner Consumer Services Used the software for: 2+ years ### "Four years of satisfaction" February 23, 2024 5.0 Pros Customized setup and ease of use. Administrative oversight Cons Needs to separate dry cleaning and laundromats Review Source Response from CleanCloud March 6, 2024 Great to hear, thank you for the feedback Howard! SF Sara F. Owner Textiles Used the software for: 1-2 years ### "Dry Cleaning POS" February 21, 2024 5.0 Pros CleanCloud is very user friendly for my employees. I have a wide range of age in my employees and they have all adapted well to using CleanCloud. I also love that I can pull up the program at home to address issues or send invoices. Cons We have some confusion with our specific laundromat getting messages from a different laundromat a few states away. I've sent a support message but the bugs haven't quite been worked out yet. Review Source Response from CleanCloud March 6, 2024 Great to hear your staff are getting on well with the software. Hope support have solved that issue for you now. CM Cecilia M. Owner Textiles Used the software for: 2+ years ### "Good" April 26, 2023 5.0 I like clean cloud because it is easy to work on it, but the service is not that good, and we don't have anyone to talk, because sometimes is difficult to write your need. Pros Give us immediate information about the business Cons I don't like the service because sometimes we need to talk to someone to express the problem and writing your problem is not clear for the technician to understand what we are trying to express. Review Source RL Ronald L. Manager Textiles Used the software for: 1-2 years ### "Caso de exito" September 29, 2020 5.0 En general estoy feliz con CleanCloud. La facilidad y lo intuitivo que es el programa hace que tu experiencia de usuario sea genial. Es muy rápido de configurar y en pocos minutos ya puedes tener tu tienda operativa y poder atender a tus primeros clientes Pros La facilidad del software es increíble. Cuando planeaba montar la primera tienda no tenía idea de cómo iba a gestionar mis pedidos hasta que encontré clean cloud, lo probé 7 días y me pareció espectacular. En unas horas configure todo y ya tenia mi lavandería lista para empezar a recibir clientes. Cons Nos ayudaría mucho a los pequeños negocios que los costos de SMS no fueran tan elevados. Básicamente mejorar las herramientas de marketing para poder potenciar la publicidad hacia nuestros clientes. Por otro lado, el costo de rentar el software es bastante elevado y creo que deberían dar algún descuento a los clientes que pasen el año usando clean cloud, ya que eso significa que son negocios consolidados que seguirán con CleanCloud durante muchos años mas. Reason for choosing CleanCloud La facilidad y lo intuitivo que es el software hicieron que me decidiría por el. Además algo muy importante es que su soporte técnico habla múltiples idiomas y eso lo hace aún más genial. Review Source AM A.B. M. Owner Environmental Services Used the software for: 2+ years ### "Clean Cloud" March 6, 2024 4.0 Very positive. I've been happy with CC. Pros I love the updates they keep rolling out. Their customer service has continued to improve! They have been doing a great job with helping with any issues. Receptive and professional. Adding some great features. They're improving ease of use, although it is pretty straightforward. Cons Some features are a little clunky. But technology, eh? Nothing is perfect. Reason for choosing CleanCloud For the money and the features, I felt like it was the best deal with a lot of support features. Review Source Response from CleanCloud March 7, 2024 Thanks for the feedback, so pleased to hear you're getting on so well with the software TO Titus O. CEO Utilities Used the software for: 2+ years ### "As Easy as Easy." September 29, 2020 5.0 I have been using the Clean cloud since 2015, I have never at any point felt to check up on other software though there are numerous in the dry cleaning industry. It is easy and serves the purpose for which I want it for. I typically recommend it to colleagues as the Best Drycleaning Application in the world. Kudos Cleancloud Pros I use CleanCloud as our Dry Cleaning software. It is extremely easy to use with a very low learning curve for the new staff. The ability to integrate into accounting software like Xero makes it even easier to serve the purpose of an end to end application. Cons A bit expensive for an SME in Africa going by the FX rate devaluation, however all the same very valuable and value for money. Will appreciate a bespoke pricing approach for Africa-based businesses. Alternatives considered [Geelus](https://www.capterra.com/p/130695/Geelus/) Reason for choosing CleanCloud The reviews online The Features The Flow Ease of use Support Review Source AW Alex W. Owner Apparel & Fashion Used the software for: 2+ years ### "Very happy customer " October 1, 2022 5.0 Pros Ease of use by staff, some of whom are seniors Cons Some user interfaces are not intuitive, eg how to delete an order Review Source FS Frank S. Owner/Operator Retail Used the software for: 1-2 years ### "CleanCloud POS, Order Management and Delivery Driver app" February 6, 2022 5.0 From the day-to-day operations to the affordability to customer management, the CleanCloud people know how to provide SAS with ease of use and great training and support. Pros CleanCloud does everything I need it to do at a reasonable price. It streamlined our in-store operations and completely simplified our pickup/delivery business. Cons Nothing comes to mind at the moment. I'd have to give this some thought. Alternatives considered [Curbside Laundries](https://www.capterra.com/p/207505/Curbside-Laundries/) Reason for choosing CleanCloud Features, price, onboarding help Review Source HC Hussni C. Owner Retail Used the software for: Less than 6 months ### "The Dry Cleaning Co." December 31, 2023 5.0 Pros It’s a quite comprehensive system that regulates the business workflow effectively. Cons System still requires some fine tuning but the CleanCloud team is quite receptive and helpful. Review Source MV Mario V. Ceo Facilities Services Used the software for: 1-2 years ### "Perfect for delivery laundry " June 15, 2022 5.0 Very simple to use and quick opening of new market System in French language Pros It’s a complete solution for laundry with delivery service Cons If we can have a feature to make a refund ticket when a customer was refund A board to see all the delivery and pick-up of the day/week for one and/or all stores Reason for choosing CleanCloud Simple to use French language Focus on laundry service Review Source PC Paul C. Director Retail Used the software for: 1-2 years ### "Great system at affordable price." June 11, 2021 5.0 Very pleased Pros Easy to use, easy to set up. Being cloud based it can be managed from anywhere. Full functionality out of the box. Has proved invaluable during the pandemic allowing us to easily ramp up our delivery offerings. Cons Difficult to manage price increases, lengthy process, easy to make mistakes in setting up price lists Alternatives considered [Enlite POS](https://www.capterra.com/p/92631/Enlite-POS/) Reason for choosing CleanCloud Ability to integrate with our chosen card machine. (Paymentsense) Review Source JP Julie P. Director Textiles Used the software for: 2+ years ### "Exceptional" March 5, 2024 5.0 Pros Very user friendly. Easy to add products, Cons I have no issues at all with Clean Cloud Review Source Response from CleanCloud March 6, 2024 Thanks for the feedback Julie, that's great to hear! sA saoud A. Founder & Manager Textiles Used the software for: 2+ years ### "New owners of laundry business don't be afraid." March 28, 2018 5.0 Running a successful business and aiming to expand with this software. Pros Managing business and analysing it to know how well it performing never been easy to take a decision and adjusting to the business needs , I remember when one of my employee said "we need two more of particular equipment because we have more of certain items are increasing every day", all needed to look at the history of that item and took decision we only needed one only more of the equipment. It keep me in control of my business and I have been running my business for two years now and opened my second shop in 2018. Cons There is no inventory management system, which i have to do manually with paper and employees will email me the inventory sheet daily which is not 2018 I imagined it to be, the software is great and I see a lot of potential in it. Review Source Response from CleanCloud April 20, 2018 Hi Saoud, Thank you for your kind review. CleanCloud now has a Inventory Management system KW Kerry W. Owner/director Retail Used the software for: 6-12 months ### "Clean cloud Review" July 30, 2022 5.0 We have solved our point of sale issues by using clean cloud, and the pick up and delivery option is brilliant addition to our business. Pros The software is intuitive and has all the features that we need to take our business to the next level. We were able to grow our business because of the inbuilt features like the pick up and delivery service. We were able to keep track of our work in and out Cons we would have liked to have the accounting and billing option working properly. Xero doesn't link up properly as the invoices don't match up information correctly. Review Source CC Carlos C. Owner Retail Used the software for: 1-2 years ### "Best Functionality and Vslue" December 11, 2021 5.0 Overall It has been very positive. CleanCloud is set up to facilitate interaction and take feedback from any user that wants to contribute and request changes. Pros All in one system (POS, CRM, Customer App, Driver App and Web ordering tool), continuous improvements and updates with monthly live webinars, training videos, and a lot more. Cons The inventory tracking needs some refinement Review Source DD Don D. Sole trader Hospitality Used the software for: 6-12 months ### "Support is attentive " February 29, 2024 4.0 Pros Easy to use but sometimes there are factors that is hard to understand Cons There are times that my customers had a difficulties in paying by app. Sometimes the link was broken when you sent it to clients Review Source Response from CleanCloud March 6, 2024 Thanks for the feedback Don. If you have any issues please do contact our Support team and they'd be happy to help AB Ahmed B. Cluster and Business Development Manager Consumer Services Used the software for: 2+ years ### "good experience so far! very responsive and helpful team" September 19, 2022 5.0 Pros All features are great, metrics, marketing management, CRM, and so on. It's really straighforward. Cons Nothing to complain about so far. But I would say that definitely more features can be added as the payment options, should be already integrated etc. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.