# Page 7 | CleanCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is CleanCloud the right Dry Cleaning solution for you? Explore 215 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133390/CleanCloud/reviews

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CleanCloud

4.7 (215)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of CleanCloud

## Showing most helpful reviews

Showing 151-175 of 215 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AK

Andrew K.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Cleancloud at Laundry Place"

October 5, 2020

4.0

Great product and will continue to use, nice to see development continuing

Pros

Excellent easy to use product Quick to setup and get running

Cons

Costly No ability to customise workflows

Reason for choosing CleanCloud

Newer system

Review Source

KH

Karl H.  
Director  
  
Used the software for: Less than 6 months

### "Very Simple yet powerful software"

August 15, 2016

5.0

Excellent software, easy to use and manage. Very easy for all staff to learn and very intuitive. We absolutely love this software. Great that we can manage from any of our computers and even our phones / tablets when on the go.

Pros

The best thing about the software is how simple it is to use. All of the information is there at your fingertips. Easy to manage also, so our time is spent not updating / learning the computer system but doing what we do best (laundry and dry cleaning). The price of the sofware is very reasonable and the support we receive is second to none. All the support guys are extremely helpful, quick to respond and really know their stuff.

Cons

I feel the delivery scheduler could do with a little more work. However I know this is a brand new feature and hasn't long been implemented so is still work in process.

Review Source

James C.  
Commercial Manager  
  
Used the software for: Less than 6 months

### "Excellent, easy to use, great value."

May 16, 2018

5.0

Pros

It is simple to follow, help available over the phone. The SMS services is really useful for customers

Cons

The icons on the item selection could be improved, looks a bit old-fashioned. Still easy to use however.

Review Source

YB

Yuslennys B.  
  
  
Used the software for:

### "Excellent Software & Excellent Customer Service"

March 4, 2015

5.0

There are not enough words for me to describe how much I love CleanCloudApp. About a month ago, I started googling online trying to find a dry cleaner software that I could purchase for my family's first dry cleaning drop off store which will be opening soon, and I came across CleanCloud. I am so happy that I found this program and tried it. By the way, the first 14 days are free which is great since you can try it for free. The program is very user friendly and has a lot of perks that I'm sure my future customers will love such as e-mail and text message notifications of when their order is ready for pick-up. Also, CleanCloud app integrates with thermal printers and cash registers that could be integrated with your laptop or desktop like in my case to have your own complete POS system. Most importantly CleanCloud provides its customers with excellent customer service. I would like to thank David and Simon for helping me with everything I've needed from questions on how to use the program and even suggestions on which printer and register to buy. I can't wait for my store to open so that I can start using CleanCloud. If you are reading this review, all I can say is that you should definitely try CleanCloud.. Trust me you won't regret it!!!

Review Source

RB

Rigo B.  
owner  
Retail  
Used the software for: Less than 6 months

### "Awesome software for a laundry - a must for small business owners in the indutry"

May 10, 2019

5.0

My experience with CleanCloud was awesome and I recommend it to all business owners in the laundry and drycleaning industry. The team is timely in responding any issues or questions that may come up and the setup is a breeze. Also, having helped many business owners the team have great tips and recommendations for the business and use of the App.

Pros

The software is intuitive, easy to use and trouble shoot. Even more it's a great design and seamless to setup and integrate into the business.

Cons

Nothing - if you take a moment and go through the setup/read instructions it's easy - just requires you take a moment to go through the information the team provides.

Review Source

LH

Lloyd H.  
Cloud App Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Great app with a great team!"

October 30, 2021

5.0

Pros

Easy to use, very well thought through and heavily customisable!

Cons

Nothing as of yet but will continue to test.

Review Source

DS

Daiana S.  
crocheteira  
Arts and Crafts  
Used the software for: Less than 6 months

### "excellent"

February 25, 2023

5.0

CleanCloud it offers an excellent job, makes my life much easier.

Pros

Clean like everything she offers up to the moment

Cons

Until the moment I have nothing to declare

Review Source

JP

James P.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "review clean cloud"

February 25, 2024

5.0

so far it has been very good customer service is helpful and considerate

Pros

scope of services offered and services able to offer customers

Cons

cost monthly and up front takes long time to integrate

Review Source

Response from CleanCloud

March 6, 2024

Great to hear you've had a positive experience with our customer support team James. Thanks for the feedback.

WJ

Will J.  
Owner/Manager  
Retail  
Used the software for: Less than 6 months

### "Best bang for the modern entrepreneur"

October 23, 2016

5.0

Not sure why I've never seen or come across this company before. Well actually I did, back in 2013-14 but I was locked in to a situation with a previous pos and could not switch. As soon as I could I jumped, the software is robust, customer support responsive ( very important), and the app features are just what I was looking for. I can say enough about my experience and cannot wait for more updates. Dashing Valet dry cleaning is very happy with clean cloud app and recommend,especially mobile operators, to seriously take a look at this software and stop leaving money on the table.

Pros

The app features, customer support, and price.

Cons

The only con that I can see is that the software are doesn't have all of the modern bells and whistles like geo location , geo fencing, separate driver app, garment photo functionality, but I am sure that at some point more features will be added.

Review Source

NJ

Nick J.  
  
  
Used the software for:

### "Quick, Easy, and Simple to Use and Get Started!"

October 5, 2015

5.0

We were in the process of upgrading to a POS system that has accounting and delivery capabilities. It took us about 2-3 months to try and get everything figured out with a different company but there system had way too many bugs in it. Everyday I was trying to get on the phone or email technical support but kept getting the same response that I have to submit a ticket and then setup a time to call. I would call and then they would say they were busy and they would have to call back....which they never did. We finally decided to scrap even trying to implementing that other companies product and thought we would give CleanCloud a try since there was a free trial. Couldn't be more impressed by the functionality and ease of use of everything. Did I mention customer support is incredible? Most of the time my problem or issue was either addressed or fixed the same day. It took us 3 weeks from the time I signed up, to the time we implemented CleanCloud into our store and had our employees trained. Not to mention that most of our employees are scared of technology, so the ease of use of CleanCloud had helped alleviate some of that stress for them. Best decision we have made for our business!

Review Source

PP

Pushkar P.  
  
  
Used the software for:

### "Best, reliable and easy to use software I have used"

September 23, 2016

5.0

I have a total of 23 locations in different states and the ability to monitor employee sales, track orders and manage customer information from anywhere i am attracted me to clean cloud. Their support team is awesome, anytime my system goes down for whatever reason they log on to my pc within 5 to 10 mins and fix the issue. I give them 5 stars in overall quality, ease of use, i would give them 10 stars if i could for customer support , being in the dry cleaning industry and staying up to date with it these guys do a great job with the support they provide. And you cannot beat the price for all the features you get that are constantly updated. They constantly provide updates and take care of your customized requests as soon as they can which makes them stand out from their competition, I've used several dry cleaning software companies over the years for example, liberty, profit maker, smart system, spot clean etc. I have found clean cloud and i dont think i will be switching to another company anymore. You dont have to think twice to sign up with clean cloud, its a no brainer, its the best cloud based software hands down. David, Simon, Peter, you guys are awesome, keep up the good work!!!!!

Review Source

eZ

evonne Z.  
Tech help at Simone's  
Hospitality  
Used the software for: 1-2 years

### "Wonderful customer service, ease of use"

November 29, 2018

5.0

cleancloud provides a great cloud service that allows us to access through our cell phones even if the internet goes out. we love it.

Pros

The customer support and the ease of use, as well as customization of features.

Cons

don't have anything I dislike about the software

Review Source

AA

Asuquo A.  
MD  
  
Used the software for: 6-12 months

### "Great System "

May 29, 2018

5.0

Pros

The software is easy to us and is very effective in tracking down orders. One can use this to drive sales and gain more customers and customer loyalty. It helps business owners to monitor their sales and see trend which will be invaluable in projection.

Cons

The text promotion to customers is very limited. You cant send more than 160 characters. But on the whole its a worthy purchase

Review Source

AF

Alexander F.  
Medical asistent  
Medical Devices  
Used the software for: Less than 6 months

### "La mejor compra "

September 29, 2022

5.0

Una experiencia satisfactoria

Pros

Funciona bien y mucha seguridad para trabajar

Cons

No encuentro nada que no me haya gustado

Review Source

AD

Adrian D.  
Director  
  
Used the software for:

### "Best on the market, but still in it' infancy"

February 15, 2015

4.0

Wow. Compared to the old-school Geelus, its hugely exciting to see CleanCloud join the market. A truly cloud based, easy to use, mobile and tablet friendly solution. I tried Geelus on 3 occasions, and on each occasion hated the complicated clunky solution. Roll in Cleancloud and everything is easier, fresher, faster. I do feel CleanCloud is V1, and that they'll find lots of opportunities to improve the interface. For example deleting products (i.e. if you want to change the master list of products) is painful, and there's no easy way to view all your customers. That said. Look at what Cleancloud brings to the table: Automated email and SMS messages to your clients confirming orders are ready, full integraation with Paypal and swipe for card payments, online booking that allows customers to book collection times. Wishing Cleancloud every success with the future.

Review Source

Response from CleanCloud

February 15, 2015

Thank you for the kind words Adrian. We have two ways you can look at your entire customer list. You can either run a blank search for customers or you can export the customer database to an Excel database. Thank you for the feedback about deleting being cumbersome. We will look to improve that.

CC

Catherine C.  
Co-Owner / Manager  
Consumer Services  
Used the software for: 6-12 months

### "Best POS for the Modern Age "

October 21, 2016

5.0

I choose Cleancloud because of the text notification system. This has been of great value for me and my customers. We have been able to clear out inventory faster, and even let customers know when we close because of weather. The metrics system is a great way of keeping track of your sales from the store and at home. Is easy to use and helps you stand out from your competition.

Pros

Texting notification, email notification and ease of use.

Cons

Not very customizable

Review Source

JC

John C.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Comprehensive software suit"

July 9, 2019

5.0

I very pleased.

Pros

This Software is intuitive, easy to use and highly scalable. The software provides a robust set of tools, from the help options to customizable features, that allow you to easily integrate it into almost any environment. After several months of use, we are very pleased

Cons

I wish they had an on call customer service line for emergency situations but their staff is knowledgeable and helpful once you schedule a call.

Review Source

RI

Robert I.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Need Customer what you are doing now Does not Work It Is A pain Pont For Keeping Your Software"

September 29, 2020

3.0

I Like the software but I Have used cloud based software for over 20 years and you need ti get it to work Better !!! I am Sticking with you till end of season but may need to reviewq before start of next ?

Pros

I See Some good Features but they have to Work Better

Cons

No REal Customer support ! Software at time just simply does not Work ! user interface needs a major clean up !

Reason for choosing CleanCloud

I See some good in software I feel I was a little mislead from Saleman for what it ciuld do for us !

Review Source

HHB

Hussameldin Hassan B.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "It makes my life easy"

September 30, 2020

5.0

Pros

Simplesity, easy to use, and workers friendly.

Cons

Nothing special, I am fine with it, no issues using it.

Review Source

aD

aine D.  
director  
Consumer Services  
Used the software for: 1-2 years

### "excellent customer service"

October 18, 2021

5.0

excellent, \[SESNTIVE CONTENT\] in customer service is always very quick to reply

Pros

The best thing about the sofware is the use of the app and pick up and delivery service very easy to use

Cons

finding customer history should be easier to find

Review Source

DS

David S.  
Managing Partner / Owner  
Textiles  
Used the software for: Less than 6 months

### "Pleasant and Efficient. Was contacted and assisted every step of the way. "

July 27, 2018

4.0

All in one solution for my laundry needs. Rather than having to purchase 3 different software to perform the same tasks that Clean Cloud offers in one bundle.

Pros

Ease of use, set up was a breeze and the app, with website are an awesome value added benefit. Love the POS feature and the ability to bill customers by weight which for my company we were looking to purchase a competitor software that had specialty in laundry systems but they did not offer a POS component, App, Website, etc along with many of the customer alert features such as SMS, and Emails. Overall CleanCloud has it all.

Cons

The only drawback so far is the visual basics of the software which more of it was HTML format with icons and graphics.

Review Source

AM

Ayad M.  
Owner  
  
Used the software for: Less than 6 months

### "I love CleanCloud. It serves all my needs as a small business owner "

March 29, 2018

5.0

Pros

CleanCloud is an intuitive and easy to use software. However, every now and then we do have some questions about certain features. Luckily, the tech support team usually responds to our inquiries within minutes. Love it

Cons

We are having difficulty connecting the digital scale to the software and sometimes the receipt printer is finicky. In that it doesn't print receipts as needed. Both those issues are usually resolved on the spot

Review Source

Response from CleanCloud

April 2, 2018

Thank you for your response Ayad. If you are having trouble with the receipt printer be sure to let us know as it might be that you need to set a static IP address for the printer. The weight scale issue you mention is a issue only on Mac, it works perfectly on PC. We are investigating a workaround for Mac.

AH

Ahmed H.  
  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Great Software"

October 18, 2016

4.0

Great software, easy to use and manage a business with, and fantastic customer support with brilliant response times.

Pros

Ease of Use Great support team Constant updates

Review Source

Elainy M.  
Cleaner  
Consumer Services  
Used the software for: I used a free trial

### "Laundry business tracker"

February 26, 2020

3.0

None at all my experience was fairly quick since it want a platform I needed but it will definitely help out anyone with a laundromat business.

Pros

This platform I great for someone that does laundry or has a laundromat business it will help with every detail needed to keep track of you income and you clientele

Cons

I did not use for long so I dont have a con to say about this pp but I do recommend it even tho it is not needed for my business witch is why I rated it the way I did.

Review Source

LL

Lydia L.  
CFO  
Retail  
Used the software for: 6-12 months

### "Great Value for Money"

November 10, 2016

5.0

the software is vry user friendly but the BEST part is the the customer service Simon and staff gives their clients. They are very responsive and help you adapt the software to your needs. I highly recommend CleanCloud.

Pros

the cleanliness and user friendliness

Cons

not much-whatever I need to be adapted they have completed for me.

Review Source

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