# Page 8 | CleanCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is CleanCloud the right Dry Cleaning solution for you? Explore 215 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133390/CleanCloud/reviews

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CleanCloud

4.7 (215)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of CleanCloud

## Showing most helpful reviews

Showing 176-200 of 215 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

FC

Felipe C.  
Marketing  
Marketing and Advertising  
Used the software for: I used a free trial

### "The best APP CleanCloud"

June 18, 2021

4.0

Pros

Offers a great full laundry service. I have and recommend this service to anyone who needs full service for their regularly scheduled laundry every week! If there were any questions, they had quick and attentive service. I highly recommend it!

Cons

I have not encountered any difficulties when using the application.

Review Source

CJ

Chris J.  
Owner  
  
Used the software for: 6-12 months

### "CleanCloud delivers a seamless experience"

November 7, 2016

5.0

I started using Clean cloud in one of my stores in June. From start to finish they have been easy to work with, delivered a high quality product, and continue to improve the software. They are a valued partner in raising my business to the next level! Way to go CleanCloud team!

Pros

Well organized and user friendly

Cons

Payment options

Review Source

AM

Andrew M.  
Director  
Consumer Services  
Used the software for: Less than 6 months

### "Decent software. Little limited"

October 6, 2020

3.0

Generally very good and would recommend for all the straightforward features.

Pros

Basic features very easy to setup and use and generally very user friendly.

Cons

Certain features do not allow enough customisation. Customer service could be better organised when dealing with help tickets.

Reason for choosing CleanCloud

First product that looked like it ticked the boxes required and looked very easy to setup initially. Free trial was also helpful.

Review Source

OO

Oluniyi O.  
Business Consultant  
Accounting  
Used the software for: 6-12 months

### "Great application that makes the process seamless"

June 8, 2018

5.0

made the process easier

Pros

real time invoicing, integrating with quickbooks, easily pick items, free webpage to aid marketing,

Cons

difficult partial payment process and also does not bring forward old balance on new order, the cost can also go down a bit

Review Source

MH

Melissa H.  
Manager/Partner.  
  
Used the software for: Less than 6 months

### "Amazing!! The BEST customer service experience I've ever had. "

August 10, 2017

5.0

All of the benefits that are need it to run a business with zero worries. It definitely improved our customer service. People love the whole text message alerts and so do we. Thank you so much for your service you guys have created a great work tool.

Pros

The software is very easy to use and update. Any person can learn it in no time. Not to forget that if anything happens the Cleancloud team will ALWAYS be there to help right away. We are very happy to have chosen Cleancloud for our business software, it has definitely made our job easier and more pleasant. Highly recommend this product (and the whole team that comes with it

Review Source

JS

Jordan S.  
Head of Strategy & Development  
Individual & Family Services  
Used the software for: Less than 6 months

### "Customizing CleanCloud"

February 16, 2017

5.0

CleanCloud was the perfect fit for starting our business. There is really no other option out there like them if you're starting a laundry-related business. While their initial product was great, our concept required a lot of customization. The CleanCloud team was fantastic in working with us and our many challenging requests and ultimately helped us start Austin's first on-demand wash and fold and dry cleaning service. With their help, we were able to create a business tailored specifically to our customers' busy schedules and allow the flexibility needed in today's hectic world.

Pros

Easy to use. Great team helped us customize to fit our needs.

Review Source

JN

James N.  
Operations  
Hospital & Health Care  
Used the software for: 6-12 months

### "Clsancloud app"

February 20, 2019

5.0

It's able to update customers in real time and it's online

Pros

Very stable and easy to use system with all features foe Drycleaning business

Cons

Customization of the system is abut Limited

Review Source

ST

Sylvester T.  
Owner  
  
Used the software for:

### "CleanCloud is a cloud based platform that simply works"

October 2, 2015

5.0

I have been using Clean Cloud for a few months now in preparation for the launch of our new mobile business. I have a had a positive experience utilizing the product. The platform is very user friendly. I was able to get the solution up and running with little to know assistance, however I must say that the technical support team of David and Simon, have been very responsive to any and all of my support questions, suggestions, and enhancements. Some of the best support I have had in a while. Its like having them as members of my team. The high availability of the platform has been highly reliable. I am looking forward to great things from CleanCloud in the coming weeks and months ahead as we work to implement this solution and integrate it with others. I would like to see an evolution of the mobile store platform into more of a true native mobile application. That would be great!

Review Source

JG

Jimmy G.  
Owner  
Utilities  
Used the software for: 6-12 months

### "Lack of functionality and bad costuner service"

December 28, 2018

3.0

Pros

Delivery system is good. I like is not in the computer

Cons

Not easy to use. Not comparable with other systems

Review Source

JG

James G.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Absolutely Love it!"

March 25, 2019

5.0

I love the fact that I don't have to input each zip code for customers and the auto address fill is amazing for accurate address.

Pros

If so easy to use and setup. Plus the help desk is so knowledgeable

Cons

no cons, with this system as of yet. but i know i do they will try to sovle

Review Source

JR

Jonathan R.  
Co-Founder  
  
Used the software for:

### "Best Dry Cleaning POS on the Market"

May 7, 2015

5.0

After launching our new pickup and delivery business with a traditional POS, our transition to CleanCloud has allowed for a significantly easier process for us (the dry cleaner) and our customers . For the customer, the online booking tool, email notifications and online payment make the dry cleaning pickup and delivery experience seamless. For the dry cleaner, the ability to check in an order from a cell phone, receive payment before delivery and check day-to-day analytics on the go has been fantastic. On top of that, Simon and his team at CleanCloud have been very responsive and done their best to fulfill all our custom needs (ex. Receipt and Tag Changes). I would highly recommend CleadCloud for any retail dry cleaner or pickup and delivery business.

Review Source

MG

Marco G.  
  
  
Used the software for:

### "Easy and Great software. Best customer service ever!!!"

December 18, 2016

5.0

I opened my dry cleaners in 2015 and I have been using CleanCloud ever since then. I love it. My customers love when they get a text their garments are ready. So many features at your finger tips. Best of all is their customer service. These guys will always contact you immediately (between 2 to 5 minutes) if you have a problem and they fix it right immediately even if it's not something on their end, they still help you out for free. I don't leave reviews, but this time around I had to. I am never leaving CleanCloud. It gives me a piece of mind knowing that they are always there for me. I even take customers on my phone. I am sometimes at home and monitor whats going on in the store through the app. Amazing. Great software and best customer service.

Review Source

KJ

Karie J.  
Employee Support Speacialist  
Individual & Family Services  
Used the software for: Less than 6 months

### "CleanCloud"

May 5, 2019

5.0

Pros

After using this app. I loved how simple it was easy to navigate and find the prices for my linens.

Cons

I was not able to any issues with this software. I will definitely be a returning customer.

Review Source

LT

Luis T.  
Directeur  
Textiles  
Used the software for: Less than 6 months

### "Simplicité "

March 30, 2022

5.0

Pros

Bel outil Simple, complet, fonctionnel Cloud, pas d’installation

Cons

Le prix Un peu cher. Il faudrait investir pour améliorer le logiciel. Principe de l’open source.

Review Source

FG

Frank G.  
Owner/Operator  
  
Used the software for: Less than 6 months

### "CleanCloud - Great product and Support"

October 11, 2016

5.0

I operate a new Dry Cleaning Delivery Service in New Jersey and CleanCloud has simplified all the logistics of running the business. Best feature is the mobile app and the simplicity for customers to create an account. They are always willing to help with any questions and upgrades of the system. I highly recomend CleanCloud to anyone that operates a dry cleaner with a pickup/delivery service.

Pros

Ease of use Mobile App Price Customer Service

Review Source

RK

Ray K.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "A really awesome tool for today's laundry "

October 10, 2016

5.0

No more pen and paper, cleancloud is so fun to use. My girls who work at the store are amazed with how easy this software is. Granted you need to do a few orders to get a hand on it, but once you do, its a piece of cake. I am glad I found cleancloud and wish them the best of luck!

Pros

Easy to use, can use your own computer. Able to see orders from my home office

Cons

That if the internet is down so is the software

Review Source

AK

Abbas K.  
Owner  
Hospitality  
Used the software for: I used a free trial

### "Clean cloud is super awesome "

July 6, 2019

5.0

It

Pros

Everything is a pro i csnt asit use this for my new business in Austin TX.

Cons

Nothing at all its easy to use and does everything i need

Review Source

BP

Ben P.  
Director  
  
Used the software for:

### "Dry Ice Dry Cleanings Silver Lining "

October 1, 2014

5.0

Not only have I found CleanCloud to be a great software to use, but my staff find It very user friendly which is a great relief as I found other dry cleaning software to be complicated and also time consuming as they take a long time to get used too. A key feature that I find to be very easy and productive to use is the products, I am able to add or remove products at anytime. For example if we have a customer that brings an item that we find we haven't cleaned before we have the freedom to add said item there and then. With new features being added weekly everyone at dry ice has found CleanCloudApp to be a key tool in organizing and running dry ice

Review Source

RC

Robert C.  
Director of Operations  
Warehousing  
Used the software for: Less than 6 months

### "Great Cloud App!"

March 14, 2019

5.0

Pros

Versatility, ability to easily access data

Cons

I would like to be able to do more customization.

Review Source

BN

Benny N.  
  
  
Used the software for:

### "The cloud that's clean "

October 10, 2016

5.0

This company sure does know what support is all about. The ease of access of this site is well worth the money. So far so good and I can not stress enough the importance of service as I will with Clean Cloud. We will be using this for sure!!!!

Pros

It's a very easy to use, straight forward POS

Cons

Duplicate customer overlap on data entry. There should be a safe guard that will not duplicate customer information if a name is capitalized or punctuation of an address is a little different when another employee enters customer info.

Review Source

SP

Shane P.  
Owner  
  
Used the software for:

### "Drycldeaning 2.0"

October 6, 2015

4.0

There is no doubt that this is the future of drycleaning. You can tell that it is a new company. They are lacking a few of the normal bellsand whistles that you get in a more established pos experience. Pictures of items, Hotel accounts, receipts seem a little plain, things like that. However, they have been very responsive to what ever I need. They have made updates in the software that I needed. I love the ordering tool. (APP) I think with a few more months under their belt, they will hit their stride with features that we all need to go to the next level. Overall, I'm very pleased.

Review Source

KC

Katrina C.  
  
  
Used the software for:

### "Excellent App - easy to use"

September 6, 2015

5.0

We installed Clean Cloud in May 2015. It is user friendly and very easy to learn. Any queries have been answered quickly and efficiently. Several updates have been included for free in the past few months and they have all improved the ease of use of the app. We are located in Australia and have had no issues. One of the best features is the sms service (pay per sms) where the customer receives the docket via sms and an sms message when their garments are ready. I highly recommend, especially if you are not tech savvy - Clean Cloud really is easy to install and use.

Review Source

SF

Steven F.  
Founder  
  
Used the software for:

### "Extremely Happy User"

January 8, 2015

5.0

As a new start up, I was looking for a dry cleaning software that was easy to use and affordable. I came across CleanCloud online and to say that I am anything less than incredibly impressed would be untrue. Not only is the software powerful and easy to use, but the CleanCloud team behind the software is just as amazing. Any time I have an idea or suggestion, the support team instantly responds and does whatever they can to cater to my needs. If you are looking for a dry cleaning software for your business, you would be foolish to look anywhere else besides CleanCloud.

Review Source

DG

Daniel G.  
General Manager  
  
Used the software for: 1-2 years

### "Best Software ever"

September 20, 2016

5.0

This have been a great experience. cuatomer service fast and efficient, easy of use 5 stars. Feutures amazong... Is the best one in the market rigth now

Review Source

TKR

Talal Khameis R.  
Managing Director  
  
Used the software for:

### "Clean Cloud it's very helpful software"

November 8, 2015

4.0

Clean cloud very easy software for using, But there customer form is very small because only ( Name,Email,Mobile And Address ) i think should be need more columns for customer details

Review Source

Response from CleanCloud

November 9, 2015

Thank you Talal for your review. We just wanted to point out that you can store a lot more information for each customer. This includes securely storing credit card information (in certain countries), customer notes like starch preference, assigning their account to a business account, setting their route and stop number (for deliveries) and much more!

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