# InvGate Service Management Pricing 2026 | Capterra > Learn more about InvGate Service Management pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/133392/Service-Desk/pricing --- # Pricing for InvGate Service Management [4.6 (108)](https://www.capterra.com/p/133392/Service-Desk/reviews/) Write a Review! ## [InvGate Service Management](https://www.capterra.com/p/133392/Service-Desk/) has **3** pricing plans - Yes, has free trial - No free version **Credit Card Required:** No **Discount:** Information not available ### Starter $17 **Pricing Model:** Other **Payment Frequency:** Per Year Starter plan includes: - Configuration - Self-Service Portal - Cloud Deployment - Unlimited Free Users - SSO integration ### Pro $40 **Pricing Model:** Other **Payment Frequency:** Per Year Pro plan includes: - ITIL Automation - Enhanced Support - Custom Domain With SSL - Reports and Analytics - Incident Management ### Enterprise Custom Quote Available **Pricing Model:** Other **Payment Frequency:** Per Year Enterprise plan includes: - On-Premise Hosting - Concurrent Licensing - Advanced Security Configuration - SAML Support - Gamification ## Popular alternatives to [InvGate Service Management](https://www.capterra.com/p/133392/Service-Desk/) Looking to learn more about IT Service software similar to InvGate Service Management? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by Salesforce [4.4 (18766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price:$25/month [LEARN MORE](https://www.capterra.com/p/61368/Salesforce/) by Zendesk [4.4 (4071)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price:$39/month [LEARN MORE](https://www.capterra.com/p/164283/Zendesk/) by Text [4.6 (1713)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting Price:$25/month [LEARN MORE](https://www.capterra.com/p/62194/LiveChat/) by CyberSentriq [4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price:$15/month [LEARN MORE](https://www.capterra.com/p/102188/LiveAgent/) by Freshworks [4.5 (3408)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price:$19/month [LEARN MORE](https://www.capterra.com/p/124981/Freshdesk/) [View all alternatives](https://www.capterra.com/p/133392/Service-Desk/alternatives/) ## What do others say about [InvGate Service Management](https://www.capterra.com/p/133392/Service-Desk/) pricing? Pricing RatingN/A Value For Money[4.5(108)](https://www.capterra.com/p/133392/Service-Desk/reviews/) Pros Cons [Read All 108 Reviews](https://www.capterra.com/p/133392/Service-Desk/reviews/) Read Full Reviews Below Carlos José R. IT Analist Import and Export, 201-500 employees Used the software for: 2+ years ** Overall Rating 4.0 ** Ease of Use 4.0 Customer Service 5.0 Features 4.0 Likelihood to Recommend 100% 10/10 Reviewer Source Source: Capterra July 21, 2022 "Help Desk" **Overall:** In general is the best Help Desk i ever see. We could give more potencial, but is only a matter of time. **Pros:** Easy use for the user. Status of the tickets and who owns them works well. Approvals and confirmations work very well. The Report sistem of the tickets is very strong. The solution's time system provide many information The way to comunicate with user and managers makes a good comunication systema and the record helps to avoid misunderstandings. **Cons:** There are some status that we dont understand The configuration of the help desk and all the managment of tickets can be better Export information of tickets is very dificult The time reports arent the best, we have all in minutes, not hours. So the SLA reports can be better The dashboards are slow to configure, for example backlog tickets can´t be use with filters. Vendor Response By InvGate on July 22, 2022 Thanks for your taking the time to leave us a review! We are glad you are finding Service Desk helpful and overall are enjoying your experience working with InvGate. Our Customer Success team will reach out to help you with the issues you bring up. Carlos José R. IT Analist Import and Export, 201-500 employees Used the software for: 2+ years ** Overall Rating 4.0 ** Ease of Use 4.0 Customer Service 5.0 Features 4.0 Likelihood to Recommend 100% 10/10 Reviewer Source Source: Capterra July 21, 2022 "Help Desk" **Overall:** In general is the best Help Desk i ever see. We could give more potencial, but is only a matter of time. **Pros:** Easy use for the user. Status of the tickets and who owns them works well. Approvals and confirmations work very well. The Report sistem of the tickets is very strong. The solution's time system provide many information The way to comunicate with user and managers makes a good comunication systema and the record helps to avoid misunderstandings. **Cons:** There are some status that we dont understand The configuration of the help desk and all the managment of tickets can be better Export information of tickets is very dificult The time reports arent the best, we have all in minutes, not hours. So the SLA reports can be better The dashboards are slow to configure, for example backlog tickets can´t be use with filters. Vendor Response By InvGate on July 22, 2022 Thanks for your taking the time to leave us a review! We are glad you are finding Service Desk helpful and overall are enjoying your experience working with InvGate. Our Customer Success team will reach out to help you with the issues you bring up. [Read All 108 Reviews](https://www.capterra.com/p/133392/Service-Desk/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)