ServiceNow

ServiceNow Asset Management

4 / 5 4 reviews


Average Ratings

4 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online

Vendor Details

  • ServiceNow
  • www.servicenow.com
  • Founded 2003
  • United States

About ServiceNow Asset Management

Tracks the financial, contractual, & inventory details of hardware, software, & virtual infrastructure, as well as non-IT assets, throughout their lifecycle.


ServiceNow Asset Management Features

  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Depreciation Management
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management

ServiceNow Asset Management Reviews Recently Reviewed!


Capterra-loader

CIS ServiceNow CSA

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fully Integrated with the main process of the ITSM as Incident, Change or Problem Management. Covers the need of the entire end of life of the Assets and with the CMDB give to the support staff all the information they normally require related to the assets, like ownership or finantial. With Contract management can relate the support service contract for each asset in the company. Though the ServiceNow Instance based services, can integrated to many third party applications that manage data about assets,

Overall: As a part of the ITSM application bring to the support staff all the information and relationships normally needed about the assets.

Capterra-loader

Very Pricey

Feb 06, 2018
3/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Service Now offers many different products and can therefore fill many needs. They can cover your ticketing, asset management, among many other needs.

Cons: One of the priciest solutions in its categories I have used. The solutions are also very difficult to implement and reps I have worked with on Professional Services have been lacking in knowledge. The User Interface isn't very friendly and many clicks are needed to perform a simple task/function.

Do you want to know what you did with that one thing like 2 years ago?

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: ServiceNow's asset Management is top notch. While it takes a bit to get set up both in the system and process training, the benefit is amazing. The integration options are endless.

Great tool for asset management

Dec 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Comments: We recently completed an enterprise-wide asset management update and we utilized ServiceNow. It was easy to use and it is now easy to update when assets are assigned to other users, retired or getting serviced by a vendor.