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ServiceNow Resource Management helps project and resource managers create plans, request staffing for projects, and assign people to specific tasks.
Its easy to use.
Pros: its user friendly, any one can use this by just looking at the console. Everything is clearly mentioned in our language . We can also set favorites which are being used by us in day to day life.
Cons: Least there is nothing to say but the thing is its not so easy to search any items or incidents or to every time set the queue to our requirements.