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ServiceNow Resource Management helps project and resource managers create plans, request staffing for projects, and assign people to specific tasks.
Its easy to use.
Pros: its user friendly, any one can use this by just looking at the console. Everything is clearly mentioned in our language . We can also set favorites which are being used by us in day to day life.
Cons: Least there is nothing to say but the thing is its not so easy to search any items or incidents or to every time set the queue to our requirements.
Best resource management tool I've used
Pros: I have only recently been introduced to ServiceNow but the Resource Management plugin in particular is brilliant.
Cons: You have to invest in the full package to really get a good deal.
Overall: Very good