Who Uses This Software?

Softinn Extranet is built specifically for e-commerce savvy hotelier to drive more direct bookings and run digital marketing campaigns.


Average Ratings

11 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01/one-time
    See pricing details
  • Pricing Details
    12% commission per paid booking. Payment gateway charges and SMS included.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Softinn
  • mysoftinn.com/
  • Founded 2013
  • Malaysia

About Softinn Hotel Booking Engine

An e-commerce centric hotel booking engine. Tools to run digital marketing campaigns. Self-service cancellation system and self-service receipt generation for corporate guests. Best for independent boutique hotels. More direct bookings.


Softinn Hotel Booking Engine Features

  • Activities Booking
  • Booking Notes
  • Car Booking
  • CRM
  • Guest Management
  • Multiple Rate Plans
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Revenue Management
  • Single / Group Reservations
  • Third Party Booking

Softinn Hotel Booking Engine Reviews Recently Reviewed!


Capterra loader

Very easy to use

Nov 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and a few click can complete 1 reservation

Cons: None.

Need more property

The Schedule

Nov 26, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: Booking system simple and interactife. The locking date and schedule more important

Cons: Interface of user diffcult and hard to understand. maybe it cost a font or design

Overall: my business running smoothly but the payment need to be in notification

professional customer service with personal interaction with guest and home owners

May 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: User friendly and interpersonal interactions . Each request were dealt promptly with efficiency. Improvement can be done on immediate payment by credit card upon booking

Vendor Response

by Softinn on May 13, 2016

Thanks Mitchell for the review.

Has noted this "Immediate Payment upon Booking" request and will pass this message to the team.

Thanks again!

Regards,
Softinn Team

Reservation or booking

Feb 10, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: The contact person really understand of the owner need and in terms of cost incurred by the owner and always try to get the better deal with client/customer

highly recommended

Feb 19, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Im not having trouble making sales. They did it for me! I love their customer service, promotions and whatnot. 5 Star

Get to work within an hour for my website

May 11, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: Super easy to install and start selling my rooms online.

http://sunflowerhotel.com.my/

Vendor Response

by Softinn on May 11, 2016

Thanks Ken!

Capterra loader

Overall Very Recommended

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1. Localized payment method e.g.online banking, ATM

2. Promo code system

3. Superb personalized support

Cons: No proper review system yet, hope it will be implemented soon

Good service

May 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Good service, quality, fast response

Vendor Response

by Softinn on May 11, 2016

Thanks JX

more easy to manage compare with old software

May 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Easy to close and and open room.

Vendor Response

by Softinn on May 12, 2016

Thanks WeCin

Softinn Review

Nov 27, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: None. The system is similar to other online booking platform.

Cons: Very few customer's leads!! Only secured two bookings for 2018 as of today.

Great service

Nov 29, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy receive the booking and easy to know the booking detail.

Cons: The booking detail easy for me to see through

Overall: First time get booking through this hope can get more through this