Walkabout
by Walkabout Software
Who Uses This Software?
Appliance Repair Companies
Average Ratings
2 Reviews-
Overall
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Ease of Use
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Customer Service
Product Details
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Starting Price$49.00/month/user
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Free DemoYes
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DeploymentCloud, SaaS, Web
Installed - Mac
Installed - Windows
Mobile - Android Native
Mobile - iOS Native
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TrainingLive Online
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SupportOnline
Business Hours
Vendor Details
- Walkabout Software
- walkaboutsoftware.com
- Founded 2003
- United States
About Walkabout
Make your company more efficient and connect your staff with Walkabout. Manage dispatching, scheduling, inventory, customers, invoicing, and generate reports with this device agnostic solution.
Walkabout Features
- Billing & Invoicing
- Call Center Management
- Contract Management
- Customer Database
- Dispatch Management
- Electronic Signature
- Inventory Control
- Job Management
- Mobile Access
- Quotes / Estimates
- Routing
- Scheduling
- Service History Tracking
- Technician Management
- Work Order Management
Great Solution for a Remote Workspace
NotLikely Extremely
Likely
Super Effective AND easy
NotLikely Extremely
Likely
Pros: Control of everything from cust contact info , e filing of warrenty claims, wrap sheet on all appliances I work on as well as darta base for all the customers appliances, very handy when a cust call.
Cons: Like all software sometimes I have to do walkarounds or just stop and do data entry....
Overall: As I slowly got this running while I was running my one man shop it became very apparent that it was helping on ALL aspects of my Appliance service Co bottom line, sure it is not fun BUT it is VERY effective to control things, I just got a lot under control
Recommendations to other buyers: Buy it now, it helped my bottom line tremendously and in the big picture it is easy to use
Vendor Response
by Walkabout Software on August 30, 2016
Thanks for taking the time to review Walkabout. We appreciate it!
Pros: They are always adding new features and are very open to customer suggestions. Their product is a great choice for a company with a remote workforce that wants to establish a more personal connection/atmosphere with and among their employees. Comes with standard voice/video and text chat, plus handy features to know when someone is active, idle, or unavailable, etc. Each person can customize their workspace, so it feels a little more personal.
Cons: There are some small features that might improve the user experience, but overall any "wishlist" features or bugs typically seem to be addressed promptly.