Walkabout Software

Walkabout

4.5 / 5 2 reviews

Popular Products

Who Uses This Software?

Appliance Repair Companies

Average Ratings

2 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
Review This Product!

Product Details

  • Starting Price
    $49.00/month/user
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Walkabout Software
  • walkaboutsoftware.com
  • Founded 2003
  • United States

About Walkabout

Make your company more efficient and connect your staff with Walkabout. Manage dispatching, scheduling, inventory, customers, invoicing, and generate reports with this device agnostic solution.

Walkabout Features

Field Service Management Features  
View full list of Field Service Management Software
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management

Walkabout Reviews Recently Reviewed!

Review This Product!

Super Effective AND easy

Aug 28, 2016
Wm P.
owner
1-10 employees
Used the software for: 1-2 years
Source: Capterra
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely Extremely
Likely

Pros: Control of everything from cust contact info , e filing of warrenty claims, wrap sheet on all appliances I work on as well as darta base for all the customers appliances, very handy when a cust call.

Cons: Like all software sometimes I have to do walkarounds or just stop and do data entry....

Overall: As I slowly got this running while I was running my one man shop it became very apparent that it was helping on ALL aspects of my Appliance service Co bottom line, sure it is not fun BUT it is VERY effective to control things, I just got a lot under control

Recommendations to other buyers: Buy it now, it helped my bottom line tremendously and in the big picture it is easy to use

Vendor Response

by Walkabout Software on August 30, 2016

Thanks for taking the time to review Walkabout. We appreciate it!

Great Solution for a Remote Workspace

Nov 28, 2017
Sarah Z.
Business Systems Analyst
Used the software for: 6-12 months
Reviewer Source 
Source: Capterra
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely Extremely
Likely

Pros: They are always adding new features and are very open to customer suggestions. Their product is a great choice for a company with a remote workforce that wants to establish a more personal connection/atmosphere with and among their employees. Comes with standard voice/video and text chat, plus handy features to know when someone is active, idle, or unavailable, etc. Each person can customize their workspace, so it feels a little more personal.

Cons: There are some small features that might improve the user experience, but overall any "wishlist" features or bugs typically seem to be addressed promptly.