---
title: "Cloud Assess Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Cloud Assess Software - reviews, pricing plans, popular comparisons to other Training products and more."
source_url: "https://www.capterra.com/p/133476/Cloud-Assess/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 Cloud Assess Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cloud Assess

## What is Cloud Assess?

Empower your workforce with our real-time training and assessment platform that delivers for skills-driven, high-performance organisations & higher education providers. Our blended learning platform is designed for frontline workers, enabling on-the-go mobile training for technical and soft skills. Whether online, in-class, coach-led, or assessment-focused, our flexible solution streamlines learning for safety, compliance and growth.

## What is Cloud Assess used for?

[Training](https://www.capterra.com/training-software/)[Assessment](https://www.capterra.com/assessment-software/)[Learning Management System](https://www.capterra.com/learning-management-system-software/)

Top alternative

Featured

Overall rating

Based on 96 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Cloud Assess?[Manage this product listing](https://www.g2.com/products/cloud-assess/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cloud Assess

4.7 (96)

VS.

[4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (96)

Ease Of Use

4.7 (4,345)

Value For Money

4.5 (75)

Value For Money

4.5 (2,528)

Customer Service

4.7 (88)

Customer Service

4.6 (2,720)

## Cloud Assess alternatives

[4.3 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (365)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (522)](https://www.capterra.com/p/230567/360Learning/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (605)](https://www.capterra.com/p/132935/TalentLMS/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133476/Cloud-Assess/alternatives/)

## FAQs about Cloud Assess

Overview

### What problems does Cloud Assess solve?

Cloud Assess solves fragmented training administration by bringing enrolments, learning materials, assessments, evidence collection, and progress tracking into one system. Trainers and assessors can monitor learner timelines, mark work on-site, and release units at planned times, while RTO managers use digital records and reporting to support compliance and reduce paperwork.

Answer based on 23 reviews

Overview

### Which roles and teams benefit most from Cloud Assess?

Cloud Assess is most used by trainers, assessors, teachers, and tutors who deliver learning, collect evidence, and assess learner competency. Training managers, directors, and owners use it to oversee programs and reporting, while RTO administrators, compliance officers, and quality teams manage records, audit requirements, and assessment consistency.

Answer based on 96 reviews

Overview

### What company size and industries is Cloud Assess built for?

Cloud Assess is for frontline teams in mining, construction, rail, healthcare, aged care, and Australian RTOs and training providers needing an audit-ready LMS. It is used primarily by small businesses (78%), with Education Management representing 44% of reviewers. Retail and E-Learning each account for 5%, while enterprises represent 14%.

Answer based on 96 reviews

Features and Usability

### What are the key features of Cloud Assess?

Cloud Assess includes a learner portal for remote access to training and assessment materials, plus course management and learning management for delivering courses and monitoring cohorts. Assessment management supports tailored assessment journeys, while tests/assessments cover exams, assignments, and practical assessments. Course tracking shows learner progress, and customizable questions support configurable forms.

Answer based on 32 reviews

Integrations

### Which third-party tools and platforms does Cloud Assess integrate with?

Cloud Assess integrates with Axcelerate, Wisenet, and Zapier. These connections cover training and student management workflows, while Zapier links Cloud Assess to additional third-party apps for broader automation and data exchange.

Answer based on 6 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Cloud Assess?

Cloud Assess is straightforward for learners, trainers, and even users transitioning from older systems, who generally learn its core navigation quickly. Training is available in person, live online, through webinars, documentation, and videos. New administrators and users managing advanced features, workflows, or activity fields may need additional training; reviewers also report responsive chat support.

Answer based on 26 reviews

Getting Started and Support

### What customer support options does Cloud Assess offer, and how do users rate the experience?

Cloud Assess provides email/help desk, a knowledge base, phone support, 24/7 live representative support, and chat. Users generally describe the team as responsive, helpful, and quick to resolve issues, with proactive guidance during setup and feature requests. Some users report that help documentation can lag behind product updates.

Answer based on 44 reviews

Student and trainer management

### How does Cloud Assess manage students and trainers?

Cloud Assess gives trainers and students a clear, shared place to manage training, assessments, progress, and evidence. Vocational training teams value real-time progress tracking, unit release controls, and mobile access for on-site work. Some trainers find app navigation click-heavy and want more flexibility to adjust student records or assessment details.

Answer based on 23 reviews

## Features

AI summary

Based on 5,640 Training reviews

Capterra data shows that buyers of training software rank the following features as their top priorities:

-   **Learning Management** (**42%** of reviewers rated this feature as critical)
-   **Self-paced Learning** (**40%**)
-   **Course Management** (**41%**)

Cloud Assess supports all three features that reviewers rate most highly: **Learning Management**, **Self-paced Learning**, and **Course Management**. Together, these capabilities help businesses organize training content, deliver flexible learning experiences, and manage courses more effectively, allowing teams to improve training delivery and keep learners on track.

Learning Management

4.6 (19)

57.89% of 19 reviewers that rated this feature as important or highly important

Organize and track educational activities

Course Management

4.5 (39)

79.49% of 39 reviewers that rated this feature as important or highly important

Create, organize, and assign courses to users

Learner Portal

4.6 (48)

68.75% of 48 reviewers that rated this feature as important or highly important

Students can access materials and communicate with instructors via their online student profile

Training Administration

4.6 (11)

27.27% of 11 reviewers that rated this feature as important or highly important

Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)

Tests/Assessments

4.6 (30)

80.00% of 30 reviewers that rated this feature as important or highly important

Create tools to measure student retention of learning material and lessons

Mobile Learning

4.2 (26)

65.38% of 26 reviewers that rated this feature as important or highly important

Access for students to complete learning materials on mobile platforms

Cloud Assess 136 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Assessments & Quizzes: Designs and administrates tests and quizzes.
- Assignment Management: Assign issues and tasks based on availability or required skills
- Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace)
- Audio/Video Recording: Record audio and/or video
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Automatic Grading: Automatically score assessment results
- Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses
- Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content
- Built-in LMS: LMS functionality built-in for content delivery
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Candidate Management: Build, track, and maintain relationships with candidates
- Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders
- Certification Tracking: Maintain personal certifications/qualifications
- Certifications: Allows users to manage certifications to comply with regulations and standards
- Class Scheduling: Schedule in-person or online classes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Contact Management: Manage, organize, and store contact information
- Content Delivery and Tracking: Includes self-led, instructor-led, web-based collaboration, and tracking of completion for compliance.
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Content Sharing: Digitally share pre-made materials and self-created content with others
- Corporate/Business: Software specialized for corporate use
- Course Authoring: Developing custom training courses for educating employees or for teachers to create courses for their students
- Course Management: Create, organize, and assign courses to users
- Course Publishing: Publish finished eLearning course in a compatible eLearning format (e.g., SCORM, xAPI).
- Course Tracking: Track which progress and course materials have been completed by each user
- Curriculum Management: Map out the subjects that comprise courses of study
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Signature: Digitally sign online documents
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Email Reminders: Reminders sent via email
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Extended Enterprise Learning: Training that is provided to learners outside of a company
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Forms Management: Store, manage and track all forms in a centralized location
- Full Text Search: Search for specific words or phrases within a document or database
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Individualized Assessments: Review or test a specific candidate's skills
- Industry Compliance: Provides training solutions that are compliant with industry regulations such as manufacturing, government, law enforcement, healthcare, and more.
- Interactive Content: Allow the audience to interact or engage with the content
- Interactive Learning: Students are encouraged to interact with technology-enabled study materials during the course of learning
- K-12: Software designed for kindergarten through 12th grade schools
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Learner Portal: Students can access materials and communicate with instructors via their online student profile
- Learning Management: Organize and track educational activities
- Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes
- Live Results Sharing: Present live poll results to audience
- Media Import: Import various types of media (e.g., images, presentations, videos, music, etc.) to be used in eLearning courses
- Microlearning: Distribute training content in bite-size pieces that can be consumed in short periods of time
- Mobile Access: Access software remotely via mobile devices
- Mobile Learning: Access for students to complete learning materials on mobile platforms
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-User Collaboration: Two-way actions and communication between multiple users in real time
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Offline Tests: Exams that can be administered on a device without connection to the internet
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Tests: Exams administered online via computers or other electronic devices
- Payment Processing: Accept, record, and reconcile financial transactions
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Pre-Employment Testing: Assessing skills & knowledge of job candidates
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Question Branching: Survey design technique that directs respondents to different questions based on their previous answers
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Quizzes: Brief assessments used to measure knowledge and skills
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Records Management: Ability to record, store, update, and retrieve information
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Scoring: Automatically calculate score after the assessment
- SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers
- Student Information/Records: Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration
- Student Management: Database of students to track personal information of individuals and families
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Test Scheduling: Schedule students for online testing
- Test/Quiz Creation: Create or build customized tests and quizzes
- Tests/Assessments: Create tools to measure student retention of learning material and lessons
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Limits: Set time limits with respect to the entire exam or as per the questions
- Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)
- Training Companies: Software designed for companies who offer training programs to clients
- Training Management: Track employee/learner's progression through training programs
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Video Conferencing: Connect with meeting participants remotely over video
- Video Streaming: Allows users to view videos without downloading media files
- Video Support: Supports various video file formats
- Virtual Classroom: Classes/sessions accessible via web browser of built-in video conferencing
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- VR/AR Compatibility: Virtual or augmented reality engagement
- Weighted Questions: Assign weighting to individual test questions according to the level of importance
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (96)

4.4

Based on 96 reviews

## Pricing

Value for money

4.5 (75)

[View pricing plan details](https://www.capterra.com/p/133476/Cloud-Assess/pricing/)

For SMEs & Enterprises

Custom quote available

It includes:

-   eLearning
-   Messaging
-   Assessments
-   Forms
-   Automation
-   Workflows
-   SCORM
-   API
-   Integrations
-   ICT Security Audits
-   Skills Matrix
-   Value Pack\*
-   Chat and Rapid Support
-   Course Library
-   Advanced Quality Controls
-   Digital Badges With Branding
-   Course Management

Premium

Custom quote available

It includes:

-   eLearning
-   Digital Badges With Branding
-   Advanced Quality Controls
-   High Volume Pricing
-   Course Library
-   Value Pack
-   Relationship Manager
-   Chat and Rapid Support
-   Skills Matrix
-   ICT Security Audits
-   Integrations
-   API
-   SCORM
-   Workflows
-   Automation
-   Forms
-   Assessments
-   Messaging
-   Course Management

Value for money

4.5 (75)

4.5

Based on 75 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Axcelerate](https://www.capterra.com/p/189323/aXcelerate/)[

Wisenet](https://www.capterra.com/p/147541/Wisenet/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (88)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (88)

4.7

Based on 88 reviews

## User reviews

Overall rating

4.7

Based on 96 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(69)

4(26)

3(1)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

TR

Trainer

Trainer

Used the software for: 3-5 years

### "Student Login Assisstance "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2026

Overall, my experience with Cloud Assess was positive. The platform provided an efficient way to manage training, assessments, and compliance in a single system. It was generally easy to use, with helpful features that simplified tracking student progress and storing evidence digitally. The mobile accessibility was especially valuable for practical or workplace-based assessments. While there were occasional issues with system speed and some features felt less intuitive, the platform still improved organization and reduced administrative workload. Customer support was responsive and helpful when assistance was needed. Overall, Cloud Assess offered a reliable and practical solution for delivering and managing vocational training and assessments effectively.

Pros

What I liked most about Cloud Assess was how easy it made managing training and assessments in one place. The platform is user-friendly, so both trainers and students can quickly find what they need without much guidance. I also appreciated the mobile functionality, which made it simple to complete assessments and upload evidence on-site. The reporting and tracking features helped keep progress organized and transparent, saving time on administration. Another strong point was the \[sensitive content hidden\] in the customer support team, who were responsive and helpful whenever issues came up. Overall, Cloud Assess streamlined the learning and compliance process, improved communication, and reduced paperwork, making training management far more efficient and reliable.

Cons

While the mobile experience was useful overall, certain tasks were easier to complete on a desktop. new users may require extra training to fully understand all features and processes within the system but that could be driven from a the company user side

MA

Mining Automation Technology Trainer

Mining Automation Technology Trainer

Used the software for: 1-3 years

### "Cloud Assess Rocks!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2026

Fantastic experience! It has been fun to learn and is very easy to use. The question and answer features make student interaction seamless. It has truly streamlined our entire training process.

Pros

Cloud Assess offers great value and security. I love the easy exam creation, file management, and student-teacher interaction. The learning curve is short thanks to a very helpful support team.

Cons

While the tool is versatile, the absence of a historical import feature for our data has been a minor hurdle. We’d love to see this functionality added to support long-term record keeping.

NG

Non graduate lecturer

Non graduate lecturer

Used the software for: 3-5 years

### "CA feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2026

It has drastically cut down the compliance side of my job and sped up creating assessment tasks. The auto marking feature has cut down marking immensley.

Pros

Its ease of integration with mapping and creating TAMs for you. The online help feature is great....

Cons

I'm not a fan of the new layout, it has created extra work in some areas e.g releasing tasks, setting due dates etc now can't be done to the whole intake as it was before, it only applies it to the students visible on screen if there are multiple pages you have to go to each page and apply changes.

DI

Director

Director

Used the software for: Less than 1 year

### "Cloud Assess - a fantastic, contemporary product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2026

Very good. From the initial contact with the Sales team who were happy to negotiate our package through to the onboarding and ongoing support - al included in the fee. There is very little else to pay (unless you want Cloud Assess staff to upload your material, then there is a modest fee).

Pros

It is a complete package that will fulfill our needs for both and LMS and SMS. V very modern program designed by experienced educators. Cloud Assess are very responsive with support and are constantly upgrading the platform.

Cons

At times I don't find some of the functions particularly intuitive. However, there is great support with Help, Online tutorials and account coach mentor. Once you are shown the tricks, there are countless very helpful and easy features to use.

JL

John L.

Business Development Manager

Used the software for: 1-3 years

### "Would recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2026

Positive, great support, our client support manager has been very proactive and his assistance in learning the system has been good.

Pros

The power of this platform to streamline your RTO not only with a choice of auto marked or assessor marked assessments, but the Avetmiss and LMS storage as well.

Cons

As I just discovered, I a user already has a profile with another Cloud Assess client, you cannot use their phone number in your system, however, you can use their email address. Minor hassle, and no real issue once you are aware of it. It just means that you don't have all their contact details on their user profile.

OO

Out Of Home Care Trainer

Out Of Home Care Trainer

Used the software for: Less than 1 year

### "SCC - Upskilling tests"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 11, 2026

It's been great as both an assessor and learner. I used Cloud Assess when I was a frontline worker and it was easy to get into and now as an assessor.

Pros

The way that tests and assessments are set up in the system. It's hard to give the students blank or new attempts at the tests.

Cons

Resetting failed attempts for tests. I've struggled to understand the difference between blanks and duplicates.

JM

Jessica M.

Learning and Development Manager

Used the software for: 3-5 years

### "CloudAssess great service and product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 7, 2026

Been with them for many years, easy to work with, constant updates and support. A system and team that is always evolving.

Pros

Continual growth in the platform and the options to use, ease of use, constant support, open to new ideas

Cons

Table structures in the assessment tools from student perspective hard to fill in and they cant see what they had put in the field as they type

ED

Educator

Educator

Used the software for: Less than 1 year

### "Happy Cloud Assess Customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2026

a positive experience with the Cloud Assess team working hard to assist for the creation and deploy of our portal

Pros

our clients and staff find Cloud Assess to be easy to use, well laid out and intuitive. The Cloud Assess team have been very good to work with.

Cons

it would be great if you could go back just one screen while in an intake. At the moment you have to re-search the intake

GE

Global Engagement Consultant

Global Engagement Consultant

Used the software for: 3-5 years

### "My choice - Cloud Assess"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2026

Overall experience is satusfying when you have a customer support team to resolve the issues quickly.

Pros

The user friendly structure is the key aspect. Easy to navigate and simple to operate as a student. As a developer, resources can be made interactive and customised branding makes it look even better

Cons

The Resources folder. This is still a barrier that one cannot copy and paster the resoiurces folder or move it from one place to another.

LM

Lachlan M.

Compliance - Quality - Training and Assessment Manager

Used the software for: 3-5 years

### "Cloud Assess: A Great Product & Organisation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 5, 2026

Cloud Assess is a great organisation and LMS provider. We are excited to see their SMS and CRM capabilities as they focus on becoming a one-stop shop for all things RTO.

Pros

The support team is amazing. They always take the time to listen and accommodate our requests. Overall, the platform is easy to navigate for both students and teachers / assessors.

Cons

Assessment creation can be a bit clunky at times. It's getting better (AI creation, cloud-based saving etc) but still can be time consuming. The software can become a bit slow if you are on an assessment for a while, and the mapping does not seem to duplicate if you duplicate an assessment.

[View all Reviews](https://www.capterra.com/p/133476/Cloud-Assess/reviews/)

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