# Cloud Assess Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cloud Assess the right Training solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133476/Cloud-Assess/reviews --- Cloud Assess 4.7 (80) [View alternatives](https://www.capterra.com/p/133476/Cloud-Assess/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Reviews of Cloud Assess Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews GM Georgia M AdministrationElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: Less than 6 months. “I really like how the assessment format is so simple to follow and guide the student along, I also really like the chat support as a new user myself having the team to guide me on the correct steps is really beneficial and saves a lot of time trying to figure it out myself.“ December 15, 2025 JC Julie C TrainerEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “Recent update in the interface has messed with the view assessors have and means all formatting of assessments in the previous version has been lost.“ December 18, 2025 KS Katrina S RTO AdministratorE-Learning, 11 - 50 employeesUsed the software for: 6-12 months. “The system supports a range of assessment types, making it suitable for varied learning and workplace contexts.“ December 15, 2025 KS Katrina S RTO AdministratorE-Learning, 11 - 50 employeesUsed the software for: 6-12 months. “Communication around new features or product changes can be limited or delayed, which affects change management and user readiness.“ December 15, 2025 JC Julie C TrainerEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “Clean look and feel of the platform keeps things clear.“ December 18, 2025 SM Salina M DirectorHigher Education, 11 - 50 employeesUsed the software for: 6-12 months. “Lack of functions when creating assessments (but looks like there are more on the way) 😀“ November 4, 2024 JC Julie C TrainerEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “Support to set up the system has been AMAZING!“ December 18, 2025 LP Linden P Workplace trainerassessorPharmaceuticals, 51 - 200 employeesUsed the software for: More than 2 years. “Sometimes the software doesn't allow you to see the entire answer on your screen.“ March 26, 2024 ## Showing most helpful reviews Showing 1-25 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Automotive Teacher Automotive Used the software for: 1-2 years ### "\[sensitive content hidden\] Review" September 20, 2023 5.0 It a great system to use. Pros It is Easy to use and I would recommend to any one. Cons Don't have any I would recommend to any one. Review Source Response from Cloud Assess September 24, 2023 Thanks so much for your review! :) GH George H. Training Development Officer Leisure, Travel & Tourism Used the software for: 6-12 months ### "Our Experience " March 26, 2024 5.0 So much fun! Over the past year, I've absorbed a wealth of knowledge, and each day brings new discoveries. My experiences have been consistently positive, and I'm genuinely excited about the ongoing educational journey with the Cloud Assess team. I eagerly anticipate the continued growth and learning opportunities that lie ahead with them. Pros Since joining Cloud Assess, I have found both the platform and support team to be nothing short of exceptional. The platform is extremely user-friendly and easy to navigate. With the help of the friendly support team at Cloud Assess, we were able to set up and launch our first tailored program in under a month. Cons I can honestly say, very little! Cloud Assess consistently stays ahead of the curve, continually striving to meet and exceed our needs. Their proactive approach ensures that your requirements are not just met, but anticipated and addressed even before you realise them. With their forward-thinking mentality and unwavering dedication to customer satisfaction, Cloud Assess sets a high standard in the industry for proactive support and innovation. Alternatives considered [Axcelerate](https://www.capterra.com/p/189323/aXcelerate/) Reason for choosing Cloud Assess The continual support provided by the team has been invaluable. We are truly grateful for the ongoing support from the team. Review Source Response from Cloud Assess April 16, 2024 Hi George, Thank you for your glowing review. We're thrilled to hear that you've found Cloud Assess user-friendly and our support team helpful. Our goal is to assist you in achieving your objectives and excel with the platform. We're excited to continue this journey with you and contribute to your ongoing growth and learning experiences. Thank you for choosing Cloud Assess. Kind regards, Helen WYN Wai Yee N. Massage therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "overall experience with CA" September 28, 2023 4.0 overall is ok, easy to use is most important and it is. Pros I am a student. This CA is easy to use. Interface design is clean and functional. Cons some displayed not right, such as the completed units, never show, always 0 even you have completed that unit(s) Review Source Response from Cloud Assess October 4, 2023 Hi Wai Yee, thanks so much for your review! It's great to hear from a learner's perspective and that you like the ease of use, functionality and design of our platform. We're sorry to hear you're having some display issues. We've passed this feedback onto our team who will look into it. Thanks again :) MH Megan H. Training Coordinator Education Management Used the software for: 2+ years ### "User friendly" March 26, 2024 5.0 Pros It is a very user friendly system that makes it easy for our students to progress through their qualifications. It's easy to get support when needed and improvements are constantly being made. Cons I would like to be able to duplicate fields when creating content rather than whole pages. Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) Moodle was not as user friendly and cost us productivity. Review Source Response from Cloud Assess April 16, 2024 Hi Megan, Thank you for your positive feedback! We're glad you find Cloud Assess user-friendly. Great news, you can duplicate individual fields. Please raise a chat in the Help Centre and we'll show you how. We're delighted to have you on board after your experience with Moodle. If you have more ideas or questions, feel free to reach out. JW Jen W. National Quality Management E-Learning Used the software for: 2+ years ### "Fantastic system" December 13, 2023 5.0 Brilliant. Nothing is a problem for the team and I have asked some basic questions when in a rush and can't remember what I am doing Pros The ease of use and the support from customer service. Cons If any would be the diversity of question types that can be added into the native environment. Reason for choosing Cloud Assess Australian, serviced, features, price, ease of use Switched from [Axcelerate](https://www.capterra.com/p/189323/aXcelerate/) functionality of the system that meets our needs Review Source Response from Cloud Assess December 18, 2023 Thank you for your amazing feedback, Jen! We're so glad to have you as one of our valued customers. You'll always have our support to ensure we can meet all of your needs. Thanks again :) SH Sonja H. Assessor Professional Training & Coaching Used the software for: 1-2 years ### "Makes work flow!" September 22, 2021 5.0 Delivering training and assessments to students, marking, filling out forms. Pros I love how easy it is to use, the accessibility and how user friendly it is. For someone who is IT challenged, I can confidently teach new students how to use it. Cons Sometimes I find things don't save or it can be glitchy if the internet is not good (more an internet issue than a CA issue). Switched from [Axcelerate](https://www.capterra.com/p/189323/aXcelerate/) I have previously used CA at another RTO and when I changed workplaces it was very hard going back to an older Word doc system. I told my new manager they needed to get CA and eventually they did! Review Source Response from Cloud Assess September 29, 2021 Hi Sonja, We're so glad you made the switch and as a result that you're having such a positive experience. Thanks for taking the time to provide us with a review. Kind regards Rob JJ Jasmine J. Account Manager Automotive Used the software for: Less than 6 months ### "Create outstanding student experiences " March 30, 2022 5.0 I would recommend to anyone that is looking for a highly functional , modern LSM and the help chat is great , \[SENSITIVE CONTENT\] are outstanding in there assistance and guidance. Pros The ease in which you can design and create your courses Cons Love to see for design features in the templates to be able to engage the learner in more interactive answering of questions Alternatives considered [Moodle](https://www.capterra.com/p/80691/Moodle/) Reason for choosing Cloud Assess I have previously used the system with another company and loved the product, they are local based in Gold Coast and believe in supporting local business. Review Source Response from Cloud Assess April 1, 2022 Thanks for the review Jasmine, we really appreciate your support DC David C. Lead Assessor Trainer Education Management Used the software for: 2+ years ### "Cloud Assess Feedback " May 7, 2025 5.0 Very Good. Good access to students and their submissions. The Dashboard is good. Pros Good assessing product. Trainers like it. Good lay out of assessments and unit resources. Cons The feedback pages for feedback could have a more advance editor to add bold typeface and larger font sizing if possible. When students need to submit videos there is a limit. Some mp4s are over size. Review Source GR Graham R. Aviation Training Officer Aviation & Aerospace Used the software for: 2+ years ### "Aviation Training Officer / Co-Ordinator, Brisbane Airport. ISS Facility Services" February 19, 2025 5.0 I've personally dealt with Cloud Assess since January 2022 and the Online Learning course structure has always been easy to navigate and if any issues have arisen, they've been dealt with quickly and efficiently. Pros Very informative, good content and the presentation was easy to understand and follow Cons Nothing ... very good Online Learning platform Review Source Response from Cloud Assess February 27, 2025 Thanks so much for leaving us a review, Graham. We're really pleased to hear you're loving the platform. SM Salina M. Director Higher Education Used the software for: 6-12 months ### "You need cloud assess in your lives!!" November 4, 2024 5.0 Incredible! The team is accomodating! \[sensitive content hidden\] has been super friendly and helpful throughout all stages of implementation and use of cloud assess. Pros The support has been phenomenal. The time it saves tutors is amazing! Cons Lack of functions when creating assessments (but looks like there are more on the way) 😀 Switched from [Canvas](https://www.capterra.com/p/127214/CANVAS/) Costs were too high with a lot less features Review Source Response from Cloud Assess January 7, 2025 Hi Salina, thank you very much for taking the time to provide us with a review. I will pass the feedback on to the team. In relation to features within the assessment builder, you're right, there are a host of features on the way in 2025. Stay tuned! CB Charlotte B. CEO of RTO Education Management Used the software for: 2+ years ### "Assessments in one place" September 28, 2021 5.0 Overall it has saved us a lot of time and effort of printing and filing and keeping of paper copies (as per ASQA) requirements Pros The fact that it requires no printing whatsoever is a winner for us. Also, as it is controlled as to what version is currently active of each assessment template, there is no risk of assessor accidentally using an old version. Ease of ensuring ASQA compliance. Cons Some of the auto features are a bit clunky and pop up and sit in the way of the action you are trying perform and end up having to wait for the pop up to clear as it is in the way and the titles of the some of the menu options are a bit weird, for instance 'Intakes'...why did this change from course to intakes..it doesn't make sense Reason for choosing Cloud Assess We liked the look of it, the fact we could do away with printing as much, the version control to maintain compliance. Review Source Response from Cloud Assess October 1, 2021 Charlotte, thanks so much for the review. We look forward to supporting you guys down in Tassy for many more years. You'll have been working with us for 10 years soon :) SW Sharon W. Assistant Training manager Education Management Used the software for: 2+ years ### "Never going back to paper assessment again" May 18, 2023 4.0 As a trainer it has made my job so easy can be logged on anywhere would highly recommend Pros I like the desktop is so clear you can see issues every time you open it shows who has logged in and how many assessments to be marked . Cons I feel like there is probably more to learn about what cloud assess can do would be open to attending more training session specially for the Trainer side of things. Review Source Response from Cloud Assess May 22, 2023 Thanks so much for your feedback, Sharon! Glad to hear you like the clean design and ease of use of our platform. If you're interested in doing a training session with us, please contact our team at crmteam@cloudassess.co. We will be more than happy to help you to get more out of Cloud Assess! RS Richard S. IT Manager E-Learning Used the software for: 2+ years ### "Cloud Assess - A User's Experience - 5 years On" December 8, 2021 5.0 Cloud Assess has been instrumental in building quality solutions for online course delivery and assessment. Pros 100% Uptime and Responsive Accessibility. Stellar Support. Ease of Use. Bug-free functionality. Built for purpose - VET sector training. Replaced all paper-based delivery. Audit friendly with the persistent storage of all records. Useful reporting on all system-wide activities. Cons Functions and workflows can be buried in less than intuitive menu levels. Category and Item sorting and searches could be improved. Product is directed at assessors, learners, and outcomes - not so great for admins managing the system itself. Review Source Response from Cloud Assess December 16, 2021 Thanks so much for the review Richard, we really appreciate you taking the time to provide us with feedback. AG Alan G. Quality Assurance, Learning and Design Writing and Editing Used the software for: 1-2 years ### "LMS's for RTO's" March 30, 2022 4.0 Great customer service and support which helped in the initial stages of getting to know the 'logic' behind the systems Pros The link between the compliance needs of an RTO and the software e.g. mapping units of competency Cons Takes a little to get your head around the 'logic' behind it. As a PC user, I see the way of thinking behind the design as being reflective of an Apple user. Reason for choosing Cloud Assess It is Australian Owned! It is designed to meet the compliance needs of RTO's in Australia, which meant in the long term a lot less work for the Compliance Manger (i.e. Me). The ability to integrate with other compliance systems such as VETtrak was also a key decision factor Review Source Response from Cloud Assess April 1, 2022 Thanks for the review Alan. Thanks for being a Cloud Assessor :) AM Angie M. Health Trainer Education Management Used the software for: Less than 6 months ### "Great " September 20, 2023 5.0 Pros Really easy to use, except one issue with the 'back' button. However, it is minor and the students find this portal easy to use also. Cons The back function, when in a file submitted - doesn't take you to the previous page, takes you right back to the assessments submitted for all students. Also when in a student file (with their units) it will take you back to all students, not to that student you are working on. Review Source Response from Cloud Assess September 22, 2023 Hi Angie, thank you for your review! It's great to hear you and your students like the ease of use. We're sorry to hear you've been having issues with the back function. We've passed this on to our team who will look into this. Thanks again :) AH Austin H. Trainer and Assessor Education Management Used the software for: 1-2 years ### "Cloud Assess ensures our RTO not only meets the compliance requirements but also ensures our student" March 24, 2022 5.0 I love it! Pros Cloud Assess ensures our RTO not only meets the compliance requirements but also ensures our students and trainers have an amazing experience with their easy to navigate platform. Cloud Assess team has phenomenal customer service and really listens to their customers. I highly recommend Cloud Assess. Cons Nothing really, coz when i could not find the answer i want, the responses of live chat is super quickly! Review Source Response from Cloud Assess March 29, 2022 Thank you for your review Austin. It's great to hear that you're enjoying the platform and the support. TS Tegan S. Manager Education Management Used the software for: 2+ years ### "Great platform " February 3, 2022 5.0 Great service and support Pros Ease of updating resources or assessments to deploy straight away Cons User profile types have some limitations Reason for choosing Cloud Assess Cloud based, mapping functionality, integration with our TMS Review Source Response from Cloud Assess February 6, 2022 Hi Tegan, Thanks so much for your kind review. We look forward to providing on-going support for your business :) FL Fiona L. Compliance Manager Education Management Used the software for: 2+ years ### "Cloud Assess Product Review" November 11, 2021 4.0 Pros The customer support for this software program is 10/10. Staff are so responsive and always have the answers Cons Reporting functions are a little rigid and could do with more options Review Source Response from Cloud Assess November 15, 2021 Thanks so much for your review and feedback Fiona. We are constantly striving to deliver what our clients are looking for so will use your feedback to continue to deliver and improve. Please mention reporting to you account manager in your next review. Looking forward to continue working with you. Best wishes, the cloud assess team :) AM Anneliese M. Pharmacy Assistant Pharmaceuticals Used the software for: 1-2 years ### "A Student's View" September 28, 2023 4.0 Easy & reliable. Very good. Pros Very easy to use throughout the course. Bright coloured logos make you feel happy to learn & engage with programme. Cons Having to reset your password every six months. Review Source Response from Cloud Assess October 6, 2023 Thanks for your review, Anneliese, we really appreciate it! :) It's great to hear you're finding it easy to engage with learning content. We're sorry for the inconvenience of the biannual password reset request. We do this because we want to ensure the highest possible security and privacy for all our users, but we also want you to have the best experience. So thank you for bringing this to our attention, we will take your feedback on board. RB Renee B. Online Administration Education Management Used the software for: 2+ years ### "Cloud Assess" December 7, 2021 5.0 Pros The easy to use functionality and helpful staff Cons Nothing springs to mind, was extremely easy to use Review Source Response from Cloud Assess December 16, 2021 Thank you for taking the time to provide a review Renee, we're so happy that you're enjoying the functionality and support. JD Jessica D. Administration Education Management Used the software for: 2+ years ### "Good LMS System" December 7, 2021 4.0 The team at Cloud Assess are always super helpful with any issues we have. Pros I like that they are big buttons and a clean, neat view Cons Students skip the tutorial and don't know how to use it Review Source Response from Cloud Assess December 9, 2021 Thanks Jessica, we really appreciate your feedback. Have a great day! LS Leeanne S. Trainer and Assessor Retail Used the software for: 6-12 months ### "Digital Learning made easier" March 30, 2022 5.0 Have only just started using the system but I love the capabilities of the program and what we can do moving forward to ensure compliance and making the learning easier for the cohorts. Pros Great customer service and support is always available Cons I don't have any issues at the moment. We have added forms and need to be able to get them to go to individual assessors Review Source Response from Cloud Assess April 1, 2022 Thanks so much for the review Leeanne. Reach out to the support team on chat through the Help Centre and they'll be sure to offer you some solutions for your Forms :) ME Maria E. Restaurant workplace supervisor Food & Beverages Used the software for: 2+ years ### "Easy to use" September 20, 2023 4.0 Makes learning and development easy for user Pros User friendly even with kids using the app Cons None so far. Find the app meeting the expectations of our learning process Review Source Response from Cloud Assess September 22, 2023 Thank you for your review, Maria! We're thrilled to hear you and your learners enjoy the Cloud Assess experience :) JC Jason C. Trainer Assessor Mining & Metals Used the software for: Less than 6 months ### "Paperless Assessments" December 13, 2023 5.0 Very happy and easy to show others how to use. Pros Getting rid of paper assessments and making it easier to store assessments Cons When completing assessments on my phone it sometimes loses the assessment. Need to save a lot more often. Review Source Response from Cloud Assess December 15, 2023 Thanks for your review, Jason! We're so glad the management of assessments is now easier after switching from paper-based to digital assessments. Sorry to hear you're having troubles completing assessments on your phone. We have passed this feedback onto our team who will look into this. Thanks again :) AC Anthony C. Duty Manager Hospitality Used the software for: 1-2 years ### "Great Platform" September 20, 2023 5.0 Pros Easy product to use and facilitate online training. Cons I haven't encountered anything to date. I've had a satisfactory experience. Review Source Response from Cloud Assess September 24, 2023 Hi Anthony, thank you for your review! It's great to hear our platform meets all your needs. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.