# Page 2 | Cloud Assess Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Cloud Assess the right Training solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133476/Cloud-Assess/reviews

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Cloud Assess

4.7 (78)

[View alternatives](https://www.capterra.com/p/133476/Cloud-Assess/alternatives/)

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Last updated March 14th, 2026

# Page 2 - Reviews of Cloud Assess

## Showing most helpful reviews

Showing 26-50 of 78 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KS

Katrina S.  
RTO Administrator  
E-Learning  
Used the software for: 6-12 months

### "A positive 12 month journey so far!"

December 15, 2025

4.0

Overall, our RTO has had a positive experience with Cloud Assess as our LMS for the past 12 months. We are continuing to build and grow our resources using the features and functions that it provides, which in turn is proving to provide a flexible, attractive and exciting resource option for our learners. The support through our Account Manager and the chat function has proved invaluable in our onboarding, and we are eager to see what 2026 brings to the platform!

Pros

The chat support is responsive and helpful, making it easy to resolve issues quickly. The platform is accessible across different web browsers and operating systems, which improves the learner experience and reduces technical barriers. The customisation options for activities and assessments allow flexibility to align with different training and compliance requirements. The system supports a range of assessment types, making it suitable for varied learning and workplace contexts.

Cons

Occasional glitches and bugs in the Beta UI can impact usability and efficiency. Help resources and documentation do not always reflect the latest features or updates, making it harder to self-support. Communication around new features or product changes can be limited or delayed, which affects change management and user readiness. Some features require workarounds that are not always intuitive for new users.

Review Source

AC

Anne-Marie C.  
Manager  
Education Management  
Used the software for: 1-2 years

### "Great system with excellent customer support"

March 10, 2026

5.0

Great, our customer support person is honest but if something cannot be done he has found inventive work arounds so we can get the functionality we need. If this cannot happen, he is proactive in bringing requests to the development team which are frequently actioned.

Pros

The customer support we receive is amazing. The product is intuitive and easy to use, it does exactly what we need and want it too.

Cons

I would like there to be a way of tracking invoices and payments within the student management system which could be attached to the individual student's record.

Alternatives considered

[Axcelerate](https://www.capterra.com/p/189323/aXcelerate/)

Reason for choosing Cloud Assess

It suited our needs better and their customer support was amazing.

Switched from

[Canvas](https://www.capterra.com/p/127214/CANVAS/)

Canvas is not suitable for registered training organisations. It was terrible to use with poor training and support. It did not do what we needed it to do and we found it impossible to be released from our contract. When we were we could not get our student and assessment record off the system in the format we needed. We have records which are practically useless in and excel spreadsheet format.

Review Source

JC

Julie C.  
Trainer  
Education Management  
Used the software for: 1-2 years

### "Support is amazing with Cloud Assess "

December 18, 2025

4.0

Support has been fabulous! Could not have asked for better help, guidance and online support. The team are FANTASTIC!!

Pros

Simple and easy to use for both assessors and learners. Clean look and feel of the platform keeps things clear. Support to set up the system has been AMAZING!

Cons

Recent update in the interface has messed with the view assessors have and means all formatting of assessments in the previous version has been lost. To fix each assessment will need to be updated which is a MASSIVE cost for a change that wasn't made by the customer.

Switched from

[Coassemble](https://www.capterra.com/p/148070/eCoach/)

Lack of functionality and could not talk to any other system

Review Source

FP

Fiona P.  
Owner  
Education Management  
Used the software for: 1-2 years

### "On Cloud 9"

December 17, 2025

5.0

10/10. Please see information above. Overall experience has been great. Recommend this product highly to others within the VET sector. Don't let your staff resign...ever...

Pros

My Customer Success Manager \[sensitive content hidden\] is amazing! He is always extremely helpful, always on hand when I urgently need something fixed and he and the Cloud Assess team are always looking at new and innovative ways to improve the platform, assessment design and student experience. I wouldn't look anywhere else for a student management program like this.

Cons

Nothing that that don't urgently fix when requested or look at. The new Beta field did take a bit to get used to, but now the changes are so good, I wouldn't go back.

Alternatives considered

[VETTING.com](https://www.capterra.com/p/240750/Vettingcom/)

Reason for choosing Cloud Assess

Had a good customer support person straight up and also was recommended by another VET provider who I thought if they could manage the program then so could I

Review Source

JG

Jay G.  
Tutor  
Education Management  
Used the software for: 6-12 months

### "Cloud assess tutor review"

December 12, 2024

4.0

Overal very good as a first time user of this kind of software

Pros

Being able to track my students progress is real time. See where they are in the matrix and mark things on the spot for them. Very quick customer service and good prompts and intro help for users.

Cons

Does not have an immersive reader options. A lot of login issues for students. Issues with auto save not working and progress being lost. Would be great to have the copy and paste function turned off to limit cheating in exams

Switched from

[Canvas](https://www.capterra.com/p/127214/CANVAS/)

We were wanting to switch to paperless. Cloud assess allowed us to integrate this whilst also modernising our learners experience

Review Source

Response from Cloud Assess

January 7, 2025

Hi Jay, Thank you for your feedback! We’re glad to hear you’ve found value in tracking student progress in real time and that our customer support has been helpful. We’re excited to announce that our upcoming Content Designer and Learner Assessment UI will include auto-save to prevent any loss of progress. If you encounter any issues or have more feedback, please reach out to our Help Centre team for assistance. Your input helps us improve and better support educators like you. Thanks again! :)

GM

Georgia M.  
Administration  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Roar Training Review "

December 15, 2025

5.0

Overall I have really enjoyed learning this new platform, it is very easy to use and does have a great team to support

Pros

I really like how the assessment format is so simple to follow and guide the student along, I also really like the chat support as a new user myself having the team to guide me on the correct steps is really beneficial and saves a lot of time trying to figure it out myself.

Cons

I didn't like that you can't have a power and assessor profile and you need to have two separate accounts.

Switched from

[Axcelerate](https://www.capterra.com/p/189323/aXcelerate/)

Company decision I was not involved with

Review Source

MS

Mel S.  
Manager  
Higher Education  
Used the software for: 6-12 months

### "BEST experience"

November 24, 2024

5.0

10 gold stars. The team are awesome, we deal with \[sensitive content hidden\] mainly and he never fails to support the needs of the team. The company is clearly looking to make the system work for all of their clients and constantly wanting feedback to improve. The system is easy to use, and there is always someone available in the chat if you get stuck. Content creation has many different features and there are more to come! It is exciting and we are so pleased to have switched to Cloud Assess. Our learners have loved it also.

Pros

The team at Cloud Assess are so helpful. Their support as a new customer has been next to none. They are constantly looking at new features to implement to ensure ease of use, benefits to the learner, and our team. Creating assessments is easy. Learner interface is awesome, the learner can clearly see their journey and what is next for them.

Cons

The only issue I have come across is how slow activities can get when building if it is too large. This feedback has been given to the team and this is something they are looking at.

Switched from

[Canvas](https://www.capterra.com/p/127214/CANVAS/)

CANVAS no longer met our needs. Cloud Assess had many more features to ensure our learners had the best level of education.

Review Source

Response from Cloud Assess

January 7, 2025

Hi Mel, Thank you for taking the time to share your experience! We're thrilled to hear how much you and your learners are enjoying Cloud Assess.

BM

Brooke M.  
Tutor  
Cosmetics  
Used the software for: 6-12 months

### "Happy user"

December 22, 2024

4.0

Great, has made the transition to paperless assessment so easy.

Pros

The ability for online assessment and learning material to be able to be in one place. To be able to see students progress and keep an eye on where they are at. Being able to release units at certain times. Nearly instant password reset for students.

Cons

The url, students struggle to remember the website to gain access

Switched from

[Canvas](https://www.capterra.com/p/127214/CANVAS/)

Main reason was to do with the pricing structure changing

Review Source

Response from Cloud Assess

January 7, 2025

Hi Brooke, Thank you for taking the time to share your feedback! It's great to hear that Cloud Assess has made the transition to paperless assessment easy for you and that the ability to track student progress and manage learning material in one place has been helpful. Stay tuned for some more feature updates coming in 2025!

DC

David C.  
Lead Assessor Trainer  
Education Management  
Used the software for: 2+ years

### "Cloud Assess Feedback "

May 7, 2025

5.0

Very Good. Good access to students and their submissions. The Dashboard is good.

Pros

Good assessing product. Trainers like it. Good lay out of assessments and unit resources.

Cons

The feedback pages for feedback could have a more advance editor to add bold typeface and larger font sizing if possible. When students need to submit videos there is a limit. Some mp4s are over size.

Review Source

DD

Dominic D.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Cloud Assess Review"

June 7, 2024

4.0

Pros

Cloud Assess is easy to use and navigate.

Cons

It could sometimes be clunky but in the most part it is great to use.

Review Source

Response from Cloud Assess

June 13, 2024

Hi Dominic, Thank you for your review. We're pleased to hear that you find the app easy to use and navigate. If you have any questions, please feel free to reach out to us through the Help Centre chat. We look forward to releasing more User Interface updates in the coming months to further enhance your everyday experience. Kind regards, Helen

JS

Joshua S.  
Trainer assessor  
Construction  
Used the software for: Less than 6 months

### "Happy customer"

May 31, 2024

4.0

Good just needs a bit of fine tuning to run smoother

Pros

User friendly easy to access via computer or mobile

Cons

Have to click on to many thing to access similar information. On the app as a trainer I can’t see what the student has commenced unit till I click through the units individually. Has no question numbers and no bench marks

Review Source

Response from Cloud Assess

June 10, 2024

Hi Joshua, Thank you for providing us with a review we really appreciate it. In relation to your feedback, progress should be possible to see from the overview of the enrolment against each unit, question. Numbering can be added along with benchmarks when the assessments are designed in Cloud Assess. We're keen to support these requirements with you. When you have a chance maybe jump into our Help Centre Live Chat and ask to arrange some time with your Account Manager who can assist you. Thanks and kind regards, Helen

Chris S.  
Director  
Education Management  
Used the software for: 2+ years

### "If standards or outcomes-based assessment is what you need, Cloud Assess is your new best friend!"

September 25, 2023

5.0

Pros

Robust assessment record keeping and moderation tools. Clean, modern interface. Industry-leading support.

Cons

I'd like to see learning resources able to be added to Qualifications or Journeys without needing to make them into assessments. Ideally, the ability to build learning content using the same sort of features as the assessment designer, with native integration with H5P.

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)

Review Source

Response from Cloud Assess

October 3, 2023

Hi Chris, thank you for leaving us a review, we really appreciate it! It's great to hear you like our assessment first approach. We want all our customers to be able to validate capabilities after learning as we believe this is key to achieving real outcomes. And thank you for letting us know what you'd like to see next. We have passed your feedback on to our team. Thanks again :)

JV

Juliet V.  
Training Delivery Coordinator  
Higher Education  
Used the software for: 2+ years

### "Quality LMS, ease of use for admin and students alike"

April 7, 2022

5.0

Pros

The overall look is easy to view, customisable to include company logos etc. As admins we have full control over what is released when to students and when it is due. Options for managing at class level as well as individually are valuable. Integration into our SMS is realtime so helpful on all counts

Cons

Notifications are not always reliable. Sometimes too many, sometimes not at all. Password reset function is ideal for students to access themselves BUT the delay in the email being received is often immense and a cause for frustration when training is required to occur.

Review Source

Response from Cloud Assess

April 11, 2022

Thank you for your review Juliet, we really appreciate your feedback.

LP

Linden P.  
Workplace trainerassessor  
Pharmaceuticals  
Used the software for: 2+ years

### "Easy to use system and clear directions and functions. "

March 26, 2024

4.0

Love the simplicity of the system and the clear layout of questions and answers on the screen. It's not too busy in other words.

Pros

Setting due dates and students receiving automatic emails reminding them of these dates.

Cons

Sometimes the software doesn't allow you to see the entire answer on your screen. I believe this is a software issue.

Review Source

Response from Cloud Assess

April 16, 2024

Hi Linden, Thank you for your feedback! We're glad you find Cloud Assess easy to use. Please raise a Chat in the Help Centre or book a meeting with your Customer Success Manager to raise the issue of not seeing the entire answer on the screen. We aim to maintain a simple, clear layout for your convenience. Thanks once again.

DG

Debra G.  
Trainer and Assessor  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Cloud Assess Review"

December 12, 2023

5.0

Very positive. A great system to check student's drafts, due dates etc.

Pros

Very easy system to use, students and trainers.

Cons

Can't send a message to all students at the same time eg advising that trainer will be on leave, goes to all students on the LMS, can't just send them to my allocated students unless it is an individual message which is to time consuming.

Review Source

Response from Cloud Assess

December 15, 2023

Thanks so much for your review, Debra! It's great to hear you like the ease of use of Cloud Assess. We're sorry to hear you're having troubles with messaging multiple students at once. There is a function for Group Messaging via Posts, which should be a great time saver. Please reach out to our Support team if you need help with this, we would be more than happy to assist! Thanks again for your review :)

DS

Darren S.  
Training Facilitator  
Education Management  
Used the software for: 2+ years

### "Easy to recommend"

September 1, 2022

5.0

After 5 years of using Cloud Assess as a trainer and assessor, I would have no hesitation in recommending this product to potential users. The platform is fast and stable and the support is amazing. User experience (from my student's feedback) is that it is easy to navigate and intuitive to use.

Pros

From a trainer's point of view, Cloud Assess is intuitive and easy to use. It is easy to automate workflows, which can save hours of time and the support provided is exceptional.

Cons

It is a little pricy compared to competitors but is adaptable enough to be able to save countless hours of admin/trainer time if it is set up and used intelligently.

Alternatives considered

[Axcelerate](https://www.capterra.com/p/189323/aXcelerate/)

Reason for choosing Cloud Assess

Increased functionality. Ease of use.

Review Source

Response from Cloud Assess

September 13, 2022

Hi Darren, Thank you so much for providing a review. Your feedback means a lot to us as we're constantly striving to give the best product and service to our clients. We're really pleased to hear you would recommend Cloud Assess. Thanks and kind regards, Helen

DW

Daniel W.  
Managing Director  
E-Learning  
Used the software for: 1-2 years

### "Review of Cloud Assess LMS"

December 12, 2023

4.0

Pros

Out-standing customer service. Excellent support and implementation program. Clean interface and user experience

Cons

Course Design and graphics are a bit clunky

Reason for choosing Cloud Assess

Cloud Assess has excellent customer service, and a clean interface for the user. Simple and user friendly interface is vital for student engagement. Cloud Assess was also good value for money compared to other LMS SaaS providers, is suitable for Australian VET and allow content sharing across multiple instances. It also has an app which works well on mobile devices

Review Source

Response from Cloud Assess

December 15, 2023

Hi Daniel, thanks so much for the review! We're thrilled to hear about your positive experience with customer service and that you like our clean, user-friendly interface. And thank you for your feedback about the course design. We will take this on board and our team will look into this. Thanks again :)

MP

Mal P.  
Training Director  
Education Management  
Used the software for: 2+ years

### "Hello \[sensitive content hidden\] its been 10 Years since i started using Cloud Im sure im worthy of a gift."

December 12, 2023

5.0

10 years on and still going strong All good and i have not got all night to write stuff that's why the Cloud is a good concept , and especially when you can talk into the iPad to answer questions to make it easy for the less educated ones.

Review Source

Response from Cloud Assess

December 15, 2023

Mal, thank you so much for your review :) Having you as a loyal customer means so much to us — cheers to the last 10 years and we can't wait to see what the future holds for you!

FH

Frank H.  
Electro Trainer  
Education Management  
Used the software for: 6-12 months

### "Essential LMS management Tool"

March 27, 2024

5.0

I found it's layout user friendly and easier to navigate than the other LMS we use. I believe our company is considering the change away from the expensive one and onto Cloud Assess exclusively.

Pros

I can look up any of my trainees and see what they are working on and where they may need help Easy to use as a group and keep them in lock-step before progressing to fast for some.

Cons

It doesn't talk to other programs I use in terms of linked together but I believe this can be possible.

Review Source

Response from Cloud Assess

April 16, 2024

Hi Frank, Thank you for your feedback! We're thrilled to hear that you consider Cloud Assess an essential LMS management tool especially for tracking trainee progress and keeping them on track. If you have questions about integration and interoperability, please contact your Customer Success Manager for further discussion. You can also message the support team using the Chat function in the Help Centre. We're here to support you every step of the way!

SH

Sam H.  
College Manager  
Education Management  
Used the software for: 2+ years

### "Cloud Assess - Great Platform and Brilliant Support"

August 18, 2021

5.0

Great experience; the platform is easy to use and the team at Cloud Assess always helpful.

Pros

Integration of LMS and Compliance tracking helps greatly in managing our RTO

Cons

There are some features we would love to see in the platform and we have flagged with the Cloud Assess team who have been responsive

Reason for choosing Cloud Assess

Felt the system was the best in terms of usability. The onboarding and support brilliant.

Review Source

Response from Cloud Assess

September 29, 2021

Hi Sam, Thanks for the great review. We have enjoyed working with you and the team over the years, and look forward to continuing to support you as you continue to grow and thrive. Keep well, Rob

AS

Alix S.  
Dance Teacher  
Performing Arts  
Used the software for: 1-2 years

### "Cloud Assess - Awesome and easy to use"

December 12, 2023

5.0

Excellent, At first I was worried as I am older and find using new things difficult, but it was very easy and efficient.

Pros

That I could contact people at any time for help.

Cons

At the moment I cannot think of any cons

Review Source

Response from Cloud Assess

December 15, 2023

Hi Alix, thanks so much for your positive feedback! We're so glad to hear you find our app easy and efficient to use. Thanks again :)

CB

Charlotte B.  
CEO of RTO  
Education Management  
Used the software for: 2+ years

### "Assessments in one place"

September 28, 2021

5.0

Overall it has saved us a lot of time and effort of printing and filing and keeping of paper copies (as per ASQA) requirements

Pros

The fact that it requires no printing whatsoever is a winner for us. Also, as it is controlled as to what version is currently active of each assessment template, there is no risk of assessor accidentally using an old version. Ease of ensuring ASQA compliance.

Cons

Some of the auto features are a bit clunky and pop up and sit in the way of the action you are trying perform and end up having to wait for the pop up to clear as it is in the way and the titles of the some of the menu options are a bit weird, for instance 'Intakes'...why did this change from course to intakes..it doesn't make sense

Reason for choosing Cloud Assess

We liked the look of it, the fact we could do away with printing as much, the version control to maintain compliance.

Review Source

Response from Cloud Assess

October 1, 2021

Charlotte, thanks so much for the review. We look forward to supporting you guys down in Tassy for many more years. You'll have been working with us for 10 years soon :)

LB

Lewis B.  
Trainer / assessor  
Furniture  
Used the software for: 2+ years

### "Gathering more information"

March 30, 2022

4.0

One of the best portals with you so far

Pros

The format and the ease of use and a backup support if required

Cons

Sometimes technology fails which can be frustrating at times

Review Source

Response from Cloud Assess

April 1, 2022

Thanks for the review Lewis. There can be a range of reasons why technology can seem to let you down. Reach out to our support team and they will gladly explore ways to rectify common problems :)

SW

Sharon W.  
Assistant Training manager  
Education Management  
Used the software for: 2+ years

### "Never going back to paper assessment again"

May 18, 2023

4.0

As a trainer it has made my job so easy can be logged on anywhere would highly recommend

Pros

I like the desktop is so clear you can see issues every time you open it shows who has logged in and how many assessments to be marked .

Cons

I feel like there is probably more to learn about what cloud assess can do would be open to attending more training session specially for the Trainer side of things.

Review Source

Response from Cloud Assess

May 22, 2023

Thanks so much for your feedback, Sharon! Glad to hear you like the clean design and ease of use of our platform. If you're interested in doing a training session with us, please contact our team at crmteam@cloudassess.co. We will be more than happy to help you to get more out of Cloud Assess!

DS

David S.  
Trainer/assessor  
Education Management  
Used the software for: 1-2 years

### "Cloud assess all the way"

September 20, 2023

5.0

Overall , its a great platform

Pros

Its easy to use once you have been instructed on how to use it, there are easy to follow instructions through the management

Cons

my only gripe is you have to move back and forth too much, should be able to access what you need without going back to another screen..

Review Source

Response from Cloud Assess

September 22, 2023

Hi David, thanks so much for your review, really appreciate it! Great to hear you like the ease of use of our platform. And thank you for your feedback regarding accessibility. We've passed this to our team who will look into it. Thanks again :)

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