# Page 3 | Cloud Assess Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Cloud Assess the right Training solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133476/Cloud-Assess/reviews

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Cloud Assess

4.7 (78)

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Last updated March 14th, 2026

# Page 3 - Reviews of Cloud Assess

## Showing most helpful reviews

Showing 51-75 of 78 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RS

Richard S.  
IT Manager  
E-Learning  
Used the software for: 2+ years

### "Cloud Assess - A User's Experience - 5 years On"

December 8, 2021

5.0

Cloud Assess has been instrumental in building quality solutions for online course delivery and assessment.

Pros

100% Uptime and Responsive Accessibility. Stellar Support. Ease of Use. Bug-free functionality. Built for purpose - VET sector training. Replaced all paper-based delivery. Audit friendly with the persistent storage of all records. Useful reporting on all system-wide activities.

Cons

Functions and workflows can be buried in less than intuitive menu levels. Category and Item sorting and searches could be improved. Product is directed at assessors, learners, and outcomes - not so great for admins managing the system itself.

Review Source

Response from Cloud Assess

December 16, 2021

Thanks so much for the review Richard, we really appreciate you taking the time to provide us with feedback.

JH

Joanne H.  
Trainer and assessor  
Education Management  
Used the software for: 1-2 years

### "Cloud assess review"

December 12, 2023

5.0

It has always been easy to navigate and explain to students.

Pros

It is easy to use and easy to explain to students

Cons

Nothing has been difficult - maybe that students regularly have to reset passwords.

Review Source

Response from Cloud Assess

December 18, 2023

Hi Joanne, thanks so much for your review! Our team strives to make the user experience as seamless as possible for everyone working or learning with Cloud Assess. It's great to hear this applies to you and your students :) Thanks again!

AG

Alan G.  
Quality Assurance, Learning and Design  
Writing and Editing  
Used the software for: 1-2 years

### "LMS's for RTO's"

March 30, 2022

4.0

Great customer service and support which helped in the initial stages of getting to know the 'logic' behind the systems

Pros

The link between the compliance needs of an RTO and the software e.g. mapping units of competency

Cons

Takes a little to get your head around the 'logic' behind it. As a PC user, I see the way of thinking behind the design as being reflective of an Apple user.

Reason for choosing Cloud Assess

It is Australian Owned! It is designed to meet the compliance needs of RTO's in Australia, which meant in the long term a lot less work for the Compliance Manger (i.e. Me). The ability to integrate with other compliance systems such as VETtrak was also a key decision factor

Review Source

Response from Cloud Assess

April 1, 2022

Thanks for the review Alan. Thanks for being a Cloud Assessor :)

NM

Nicole M.  
Trainer & Assessor  
Retail  
Used the software for: 2+ years

### "Cloud Assess assessments with a breeze"

July 10, 2023

5.0

Pros

I have been using Cloud Assess for over 3 years now and it is an easy platform to use and navigate not only for myself but for my participants.

Cons

none that I can think of, it is easy to use and the chat system is helpful if needing assistance.

Review Source

Response from Cloud Assess

July 11, 2023

Thanks so much for your positive feedback, Nicole! We really appreciate your ongoing support.

AM

Angie M.  
Health Trainer  
Education Management  
Used the software for: Less than 6 months

### "Great "

September 20, 2023

5.0

Pros

Really easy to use, except one issue with the 'back' button. However, it is minor and the students find this portal easy to use also.

Cons

The back function, when in a file submitted - doesn't take you to the previous page, takes you right back to the assessments submitted for all students. Also when in a student file (with their units) it will take you back to all students, not to that student you are working on.

Review Source

Response from Cloud Assess

September 22, 2023

Hi Angie, thank you for your review! It's great to hear you and your students like the ease of use. We're sorry to hear you've been having issues with the back function. We've passed this on to our team who will look into this. Thanks again :)

AN

Alvina N.  
Workplace Trainer  
Education Management  
Used the software for: 2+ years

### "Trainer user"

May 19, 2023

5.0

Easy and manageable to use.

Pros

Easy access and manageable to present to learners and would like to know more about on how to fully utilize the other features that we may not know about.

Cons

No comment so far as organization will be providing a full training to manage and utilize to our advantage.

Review Source

Response from Cloud Assess

May 30, 2023

Thanks for your positive feedback, Alvina! We're glad to hear you like the ease of use and we're looking forward to helping you get even more out of our platform :)

AH

Austin H.  
Trainer and Assessor  
Education Management  
Used the software for: 1-2 years

### "Cloud Assess ensures our RTO not only meets the compliance requirements but also ensures our student"

March 24, 2022

5.0

I love it!

Pros

Cloud Assess ensures our RTO not only meets the compliance requirements but also ensures our students and trainers have an amazing experience with their easy to navigate platform. Cloud Assess team has phenomenal customer service and really listens to their customers. I highly recommend Cloud Assess.

Cons

Nothing really, coz when i could not find the answer i want, the responses of live chat is super quickly!

Review Source

Response from Cloud Assess

March 29, 2022

Thank you for your review Austin. It's great to hear that you're enjoying the platform and the support.

AN

Andrea N.  
Trainer/assessor  
Import and Export  
Used the software for: 2+ years

### "review for Cloud Assess "

March 31, 2022

5.0

easy to use, never experience any delays / outages

Pros

I use this everyday from 9-5pm for all my trainees work and progress because its very easy to use

Cons

We have just started as a company integrating informaion from cloud assess to our management / reporting system which takes a lot of admin out of it.

Review Source

Response from Cloud Assess

April 1, 2022

Thanks for your review Andrea. We really appreciate your support.

TS

Tegan S.  
Manager  
Education Management  
Used the software for: 2+ years

### "Great platform "

February 3, 2022

5.0

Great service and support

Pros

Ease of updating resources or assessments to deploy straight away

Cons

User profile types have some limitations

Reason for choosing Cloud Assess

Cloud based, mapping functionality, integration with our TMS

Review Source

Response from Cloud Assess

February 6, 2022

Hi Tegan, Thanks so much for your kind review. We look forward to providing on-going support for your business :)

AH

Ash-Lee H.  
Compliance Manager and RTO Officer  
Fine Art  
Used the software for: 2+ years

### "Fantastic product and support team"

March 27, 2024

5.0

Fantastic product which is user friendly and support staff are extremely helpful.

Pros

The support you receive is instant, staff go above and beyond to help out.

Cons

Not being able to add a question to only appear if a student selects a certain answer to the previous question, assessors advise marking takes quite a long time and could be streamlined.

Review Source

Response from Cloud Assess

April 16, 2024

Hi Ash-Lee, Thank you very much for your feedback. We're pleased to hear you're receiving outstanding support and that you find Cloud Assess user-friendly. Thank you for your suggestions. I have passed your feedback onto the Customer Success Team. Please raise this in your next meeting. Thanks once again.

FL

Fiona L.  
Compliance Manager  
Education Management  
Used the software for: 2+ years

### "Cloud Assess Product Review"

November 11, 2021

4.0

Pros

The customer support for this software program is 10/10. Staff are so responsive and always have the answers

Cons

Reporting functions are a little rigid and could do with more options

Review Source

Response from Cloud Assess

November 15, 2021

Thanks so much for your review and feedback Fiona. We are constantly striving to deliver what our clients are looking for so will use your feedback to continue to deliver and improve. Please mention reporting to you account manager in your next review. Looking forward to continue working with you. Best wishes, the cloud assess team :)

PD

Pascal D.  
Trainer  
E-Learning  
Used the software for: 2+ years

### "Cloud Assess"

December 15, 2023

5.0

Pros

Easy to use for both trainer and student. Good layout.

Cons

I feel Cloud Assess is very user friendly and there is nothing really I don't like.

Review Source

Response from Cloud Assess

December 18, 2023

Hi Pascal, we're thrilled to hear that both you and your students enjoy using Cloud Assess! Thanks so much for the positive feedback :)

AM

Anneliese M.  
Pharmacy Assistant  
Pharmaceuticals  
Used the software for: 1-2 years

### "A Student's View"

September 28, 2023

4.0

Easy & reliable. Very good.

Pros

Very easy to use throughout the course. Bright coloured logos make you feel happy to learn & engage with programme.

Cons

Having to reset your password every six months.

Review Source

Response from Cloud Assess

October 6, 2023

Thanks for your review, Anneliese, we really appreciate it! :) It's great to hear you're finding it easy to engage with learning content. We're sorry for the inconvenience of the biannual password reset request. We do this because we want to ensure the highest possible security and privacy for all our users, but we also want you to have the best experience. So thank you for bringing this to our attention, we will take your feedback on board.

RR

Rowena R.  
Administrative Officer  
Education Management  
Used the software for: 2+ years

### "Cloud Assess Review"

September 28, 2021

5.0

Great way to manage assessment without all the paperwork

Pros

Easy to use, easy to upload evidence, photos and any additional evidence required

Cons

I'm not aware of any problems, easy to use software

Review Source

Response from Cloud Assess

October 1, 2021

Thanks so much for your review Rowena. It's been great working with you.

KK

Kiara K.  
Finance Admin  
Retail  
Used the software for: 6-12 months

### "Great for Learner"

December 9, 2021

4.0

Good. Training is good and they are responsive for the most part.

Pros

The learner portal is easy to use and the matrix in the assessor/power user access is underutilised and developed because it's one of the best tools on there.

Cons

The search/filtering when using the portal as an admin/power is frustrating as it constantly resets. No document library attached to user so every upload is only in assessments and units.

Review Source

Response from Cloud Assess

December 16, 2021

Thank you Kiara, we really appreciate your feedback. Your account manager will be in touch to discuss any concerns or queries that you may have. Alternatively, you can jump on our live chat and a team member in Support will be happy to help you

RC

Robyn C.  
Trainer and Assessor  
Hospitality  
Used the software for: 2+ years

### "Training and assessing"

March 30, 2022

5.0

Since I started using this software I have found my students are more engaged and it makes my job easier to track their progress

Pros

I love the fact that as a trainer I can monitor my student's progress, see their timeline and keep up to date with their course, online training is so much better than paper-based assessments.

Cons

When you need to upload a video sometimes it takes too long to load or drops out when loading

Review Source

Response from Cloud Assess

April 1, 2022

Thanks so much for the kind review Robyn. Glad it makes your job easier.

VC

Vanessa C.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Totally brilliant!"

March 27, 2024

5.0

Totally positive and pleased with my experiences on CloudAssess.

Pros

I love how student's find CloudAssess' interface perfectly aligns with their needs and expectations. They never have a problem with searching for things.

Cons

Can be annoying to navigate back to start menus rather than backwardly.

Review Source

Response from Cloud Assess

April 16, 2024

Hi Vanessa, Thank you for your feedback. We're thrilled to hear that Cloud Assess aligns so well with your needs and expectations. We appreciate your input about navigation, please book in with your Customer Success Manager to discuss further. Thanks once again!

DH

Dylan H.  
Trainer & Assessor  
Furniture  
Used the software for: 2+ years

### "Good?"

March 30, 2022

5.0

As above, i find it very easy to use. Currently, i don't feel like there are many improvements needed.

Pros

First time using a system like this. Very easy to use.

Cons

I feel Cloud assess overall is a very user friendly program to use. First time using a program like this and finding it great.

Review Source

Response from Cloud Assess

April 1, 2022

Thanks so much for your kind review Dylan, we really appreciate your support :)

LS

Leeanne S.  
Trainer and Assessor  
Retail  
Used the software for: 6-12 months

### "Digital Learning made easier"

March 30, 2022

5.0

Have only just started using the system but I love the capabilities of the program and what we can do moving forward to ensure compliance and making the learning easier for the cohorts.

Pros

Great customer service and support is always available

Cons

I don't have any issues at the moment. We have added forms and need to be able to get them to go to individual assessors

Review Source

Response from Cloud Assess

April 1, 2022

Thanks so much for the review Leeanne. Reach out to the support team on chat through the Help Centre and they'll be sure to offer you some solutions for your Forms :)

KL

Karen L.  
Internal Sales/Marketing  
Wholesale  
Used the software for: 6-12 months

### "Student Review"

September 20, 2023

4.0

Staff Training

Pros

Visually makes sense and is easy to use. The tabs are all self explanatory.

Cons

Id like access to all courses instead of just having some released as i go.

Review Source

Response from Cloud Assess

September 22, 2023

Thank you for your review, Karen! It's great to hear you like our interface and user friendliness. We've passed on your feedback about course releases to our team. Thanks again :)

ME

Maria E.  
Restaurant workplace supervisor  
Food & Beverages  
Used the software for: 2+ years

### "Easy to use"

September 20, 2023

4.0

Makes learning and development easy for user

Pros

User friendly even with kids using the app

Cons

None so far. Find the app meeting the expectations of our learning process

Review Source

Response from Cloud Assess

September 22, 2023

Thank you for your review, Maria! We're thrilled to hear you and your learners enjoy the Cloud Assess experience :)

RW

Renaye W.  
Assistant Training Manager  
Education Management  
Used the software for: 2+ years

### "Cloud Review"

March 30, 2022

4.0

Pros

Easy to use for both management, staff and students

Cons

Remote Access to rural communities with limited amount of internet

Review Source

Response from Cloud Assess

April 1, 2022

Hi Renaye. Thanks for the review. It sounds like our off-line app may be useful if you work in areas with limited reception. Reach out to the team for more information :)

JC

Jason C.  
Trainer Assessor  
Mining & Metals  
Used the software for: Less than 6 months

### "Paperless Assessments"

December 13, 2023

5.0

Very happy and easy to show others how to use.

Pros

Getting rid of paper assessments and making it easier to store assessments

Cons

When completing assessments on my phone it sometimes loses the assessment. Need to save a lot more often.

Review Source

Response from Cloud Assess

December 15, 2023

Thanks for your review, Jason! We're so glad the management of assessments is now easier after switching from paper-based to digital assessments. Sorry to hear you're having troubles completing assessments on your phone. We have passed this feedback onto our team who will look into this. Thanks again :)

MC

Melissa C.  
Station Officer  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Cloud Assess"

September 20, 2023

5.0

Pros

Using cloud Assess is very easy, clutter free and straight forward. I like that it automatically saves your work as you go along and there are prompts to remind you if work isn't complete before submission.

Cons

There are no cons from my point of view when using Cloud Assess.

Review Source

Response from Cloud Assess

September 22, 2023

Hi Melissa, thanks so much for your review, really appreciate it! We're thrilled to hear you love our platform, especially our workflow automation features. Thanks again :)

AC

Anthony C.  
Duty Manager  
Hospitality  
Used the software for: 1-2 years

### "Great Platform"

September 20, 2023

5.0

Pros

Easy product to use and facilitate online training.

Cons

I haven't encountered anything to date. I've had a satisfactory experience.

Review Source

Response from Cloud Assess

September 24, 2023

Hi Anthony, thank you for your review! It's great to hear our platform meets all your needs.

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