Who Uses This Software?

The Aireus restaurant software solution can be implemented at a single or multi-unit property and can scale to a business with thousands of iPads spread over many properties.


Average Ratings

4 Reviews
  • 3.5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $54.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Aireus
  • www.aireus.com
  • Founded 2010
  • Canada

About Aireus

iPad point of sale system for single or multi-location restaurants. Interfaces with hotel property management systems.


Aireus Features

  • Food Costing
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Payroll Management
  • Point of Sale (POS)
  • Reservations Management
  • Sales Tracking
  • Table Management
  • Wait List Management
  • Waitstaff Management
  • Delivery Management
  • Gift Card Management
  • Online Ordering
  • Order Management
  • Separate Checks
  • Split Checks
  • Supports Loyalty Program
  • Table Management
  • Tips Management

Aireus Reviews

Quite simple the best looking with lots of great iPad EPOS Till functionality

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Excellent layout, look and feel.
Lots of desired bar / restaurant functionality and very intuitive

Cons: I cannot think of 1 off the top my head as it does everything and more that we require

Overall: Recently purchase the software for our UK restaurant and are very happy with the service and support and epos till software from UK distributor South West Systems.

Recommendations to other buyers: Recommend South West Systems UK for their support. There personal service is excellent!

I wish I had more hands so I could give it 4 thumbs down

Jun 09, 2016
1/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: So a product demonstration for this POS would undoubtedly be impressive. It works great in theory. And seems very customizable. But in practice it is such a catastrophic failure it will hurt you business.

Constant crashes. Tickets will suddenly stop going to the kitchen/bar/pantry causing horrific problems in any restaurant.

Often it just slows down. So you can expect to spend an extra 30 seconds waiting to log in to put in orders/cash out tables/print checks. Add that up over the course of a night and you're talking about spending an extra 20 minutes in front of the computer rather than doing things to keep your restaurant running smoothly.

Every software update is a nightmare. It resets everything the managers have programmed. It often just screws up the whole system because I'm pretty sure they are not experienced programming POS software.

Atrocious customer support. I thankfully don't have to call them. But I've seen managers spend entire nights on the phone trying to get things running correctly.

Do yourself a favor. Don't be fooled by this scam of a POS. It will hurt your business.

Great software

Apr 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great software. The front end and back office software is spot on. Will be using South West Systems and Aireus software again for my other uk sites

Robust starter system

Aug 03, 2014
3/5
Overall
2 / 5
Ease of Use
3 / 5
Customer Support

Comments: We use Aireus in an independent, high volume (5,000 to 8,000 orders per month). fast-casual restaurant with delivery. Aireus is a facile, fairly robust and intuitive iPad-based POS. As an owner, I loved its lower initial costs and understood we would need to be prepared to take on many technical backend issues. Thankfully, our head chef also doubles as our IT guy. He routinely handles everything from router troubleshooting to button programming to modifier pathway creation. Aireus is more robust and customizable than other iPad POS solutions. For example, we set-up Aireus' modifiers to reflect the way our customers top our pizzas and prefer the efficiency of our modifier paths to those available in Aireus' recently released pizza delivery module. However, smaller independents might not have the technical bandwidth to utilize the service as fully as we have.

However, as we grow, we find we are missing core features of traditional POS systems like recall of last or frequently ordered items with stores delivery info. Cash controls are weak. There is no inventory module. We are also interested in well-integrated online ordering, social media and API integration with other Web-based backoffice systems. As far as we know, Aireus has future plans for mobility options, but their customer outreach is very weak and communication of new or upcoming features is limited.

Bottom line- choose Aireus for its cloud-based tool set at pricing structure, but be ready to handle customization and IT issues in-house. Also, be prepared to sacrifice features on more expensive traditional POS systems.