DPSI

iMaint


4.5 / 5
10 reviews

Who Uses This Software?

Customers in a variety of industries have achieved success with iMaint. Examples include manufacturing, facilities such as schools and healthcare, government and fleet.


Average Ratings

10 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $60.00/month/user
  • Pricing Details
    Flexible pricing structure based on customers' requirements and budget.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • DPSI
  • www.dpsi.com
  • Founded 1986
  • United States

About iMaint

iMaint CMMS/EAM centralizes data and automates maintenance management tasks to help companies resolve critical maintenance challenges and maximize ROI. It boasts a simple and easy-to-use interface, and is highly customizable. Suitable for organizations of all sizes, iMaint can easily be expanded to multiple sites and includes free updates. Options include on-premise or cloud-hosted solutions, condition monitoring and GPS tracking capabilities, mobile access, maintenance dashboard and more.


iMaint Features

  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Inventory Management
  • Key & Lock Management
  • Mobile Access
  • Predictive Maintenance
  • Preventive Maintenance
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • CMMS
  • Energy Management
  • Equipment Management
  • Facility Management
  • Inventory Management
  • IT Asset Management
  • Maintenance Management
  • Parts Management
  • Preventive Maintenance Scheduling
  • Software License Management
  • Warranty Management
  • Work Order Management

iMaint Reviews Recently Reviewed!


iMaint Version 4.2

Dec 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iMaint Version 4.2 is so much easier to use than previous versions and has great new features! The "Touch View" is very intuitive and operates in familiar screen tiles, much like a cell phone or tablet.

The attachments feature allows PDF's, TIF and JPG files to be printed on work orders or used as a thumbnail "link to external resource". Now you can have detailed work instructions printed along with the work orders for PMs automatically through the scheduling. The Thumbnails to external resources create hyperlinks for files that can contain even more detailed information such as repair videos, manuals and other files that would be too large to store within the program.

The new features in 4.2 make this software the best CMMS I have used to date.

Cons: No real complaints about the software but the user manuals could be more visual and for new users an explanation of the theory behind "relational database management " and the importance of entering the correct type of data with consistent naming protocol because this affects the reporting features and the ability to gain insight into the some of the budgeting and staffing decisions a company could benefit from using the software.

iMaint is more than just a program for generating work orders and doing inventory it is an effective management tool if fully utilized.

Overall: The iMaint software is great but the customer support from DPSI is the best in the business. Every question I have had about this software over the last few years has been answered timely, explained thoroughly by a "real person" who understands the product and isn't just reading from a script. Everyone from DPSI has been a pleasure to work with!

Vendor Response

by DPSI on January 03, 2019

Thanks for the review, Steve!

MINOR HICCUPS WHEN INTEGRATED INTO OUR COMPANY, OVERALL A GREAT PLATFORM FOR A CMMS

Jun 27, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: THE FEATURES: REPORTING CAPTURES KPI's THAT WE NEED TO KEEP OUR TEAMS INFORMED. RESOURCE ALLOCATION, UNPLANNED DOWNTIMES, LABOR DISTRIBUTION ARE JUST THE FEW FEATURES THAT I LIKE ABOUT iMAINT

Cons: SEVERAL TIMES A MONTH, I RECEIVE ERRORS WHEN GENERATING REPORTS. ONCE IN A BLUE MOON, WHEN CAPTURING DATA, THE DATE RANGE IS NOT ACCURATE AND I START FROM THE BEGINNING AND THIS OFTENTIMES MITIGATES THE ISSUE

Overall: ABILITY TO IMPROVE OUR MAINTENANCE STANDARDS, BY CAPTURING KPI's ESSENTIAL TO MEETING ACTION ITEMS, AND REDUCING UNPLANNED DOWNTIMES

Using Imaint for Fleet

Mar 06, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Imaint makes record keeping of equipment from Birth to death easier, such as entering the assest, tracking parts, scheduling maintenance.

Cons: The input order of creating a work order. Seems like the information on the unit procedure page should on the first input page.

Overall: Overall Imaint is a very good tool. Requests to Work Orders, tracking parts, labor hours, downtime makes management job easier when time to replace equipment or vehicles.

Vendor Response

by DPSI on March 13, 2019

Thanks for the feedback, Leonard!

9 Year User

Mar 25, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability to skip fields I don't need on a given work order. It makes things go faster

Cons: I believe that some of the fields could use better definitions, perhaps utilizing an icon so users can click to get more information

Overall: As a fleet maintenance operation, we don't need a lot of the options that iMaint offers, but it works well for us. I have been a user for 9 years, first as a mechanic, and now as a supervisor.

Vendor Response

by DPSI on April 01, 2019

Thanks for the review, Joe!

iMaint 4.1

Mar 07, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Dashboard has become a great management tool for the department. We are able to run five different groups with one software package.

Cons: Resource intensive during initial implementation. The application requires knowledge personnel to maintain to keep everything efficient.

Vendor Response

by DPSI on March 13, 2019

Thanks for the review, Fred!

iMaint allows us to use only the portions that suit our company's needs.

Mar 28, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: We were using PMC for our maintenance tracking but we had problems with connectivity to our server. We switched to iMaint cloud based services and our database no longer has problems with dropped information. iMaint also offers more options for searching the database.

Cons: Some of the things PMC did such as opening the document after an export aren't an option in iMaint and add extra steps to processes we do on a daily basis.

Overall: We're just scratching the surface on getting the full benefits of the program implemented but our transfer from PMC to iMaint was almost seamless. We were able to use the demo site to get familiar with the system and do a trial run on the steps we had to do to get everything set up.

Vendor Response

by DPSI on April 02, 2019

Thanks, David!

Very useful software. Great for tracking history of maintenance and life of equipment.

Jun 27, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The ability to filter out work orders to determine the history of equipment worked on. We can also track time spent on jobs and better plan on future jobs.

Cons: It's not as user friendly as I think it could be. It seems like an unnecessary amount of steps to create PM's, for example.

Very easy to use

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iMaint is very user friendly and keeps yourself and your business organized. The reporting options are excellent.

Cons: I have encountered one issue where the software froze on me but it only occurred once so overall I do not have any cons.

Capterra loader

New User Review ( Royal Canin )

Jan 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Setup and Usability of the Software, along with the ease of doing Work Requests VIA the Internet.

Cons: Can't say I don't like anything about it so far.

Overall: Very Professional and Helpful Staff.

Vendor Response

by DPSI on January 03, 2019

Thanks for the kind review, James!

Jun 27, 2012
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Comments: I use iMaint where I work. It is an excellent system and very user friendly. It's amazing how you can create reports based on any data that is entered into the system.