DPSI

iMaint


4.5 / 5
6 reviews

Who Uses This Software?

Although customers in a variety of industries have achieved success with iMaint, manufacturing, facility maintenance and fleet maintenance are among the most popular.


Average Ratings

6 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $60.00/month/user
  • Pricing Details
    Flexible pricing structure based on customers' requirements and budget.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • DPSI
  • www.dpsi.com
  • Founded 1986
  • United States

About iMaint

iMaint CMMS/EAM centralizes data and automates maintenance management tasks to help companies resolve critical maintenance challenges, maximize ROI, enhance productivity, ensure compliance and more. It boasts a simple and easy-to-use interface, and is highly customizable at company and user levels. Suitable for organizations of all sizes, iMaint can easily be expanded to multiple sites and includes free updates. Online access, mobile options and a variety of cloud-based solutions are available.


iMaint Features

  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Dispatch Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Planning Calendar
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • CMMS
  • Energy Management
  • Equipment Management
  • Facility Management
  • Inventory Management
  • IT Asset Management
  • Maintenance Management
  • Parts Management
  • Preventive Maintenance Scheduling
  • Software License Management
  • Warranty Management
  • Work Order Management

iMaint Reviews Recently Reviewed!


iMaint Version 4.2

Dec 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iMaint Version 4.2 is so much easier to use than previous versions and has great new features! The "Touch View" is very intuitive and operates in familiar screen tiles, much like a cell phone or tablet.

The attachments feature allows PDF's, TIF and JPG files to be printed on work orders or used as a thumbnail "link to external resource". Now you can have detailed work instructions printed along with the work orders for PMs automatically through the scheduling. The Thumbnails to external resources create hyperlinks for files that can contain even more detailed information such as repair videos, manuals and other files that would be too large to store within the program.

The new features in 4.2 make this software the best CMMS I have used to date.

Cons: No real complaints about the software but the user manuals could be more visual and for new users an explanation of the theory behind "relational database management " and the importance of entering the correct type of data with consistent naming protocol because this affects the reporting features and the ability to gain insight into the some of the budgeting and staffing decisions a company could benefit from using the software.

iMaint is more than just a program for generating work orders and doing inventory it is an effective management tool if fully utilized.

Overall: The iMaint software is great but the customer support from DPSI is the best in the business. Every question I have had about this software over the last few years has been answered timely, explained thoroughly by a "real person" who understands the product and isn't just reading from a script. Everyone from DPSI has been a pleasure to work with!

Vendor Response

by DPSI on January 03, 2019

Thanks for the review, Steve!

MINOR HICCUPS WHEN INTEGRATED INTO OUR COMPANY, OVERALL A GREAT PLATFORM FOR A CMMS

Jun 27, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: THE FEATURES: REPORTING CAPTURES KPI's THAT WE NEED TO KEEP OUR TEAMS INFORMED. RESOURCE ALLOCATION, UNPLANNED DOWNTIMES, LABOR DISTRIBUTION ARE JUST THE FEW FEATURES THAT I LIKE ABOUT iMAINT

Cons: SEVERAL TIMES A MONTH, I RECEIVE ERRORS WHEN GENERATING REPORTS. ONCE IN A BLUE MOON, WHEN CAPTURING DATA, THE DATE RANGE IS NOT ACCURATE AND I START FROM THE BEGINNING AND THIS OFTENTIMES MITIGATES THE ISSUE

Overall: ABILITY TO IMPROVE OUR MAINTENANCE STANDARDS, BY CAPTURING KPI's ESSENTIAL TO MEETING ACTION ITEMS, AND REDUCING UNPLANNED DOWNTIMES

Very useful software. Great for tracking history of maintenance and life of equipment.

Jun 27, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The ability to filter out work orders to determine the history of equipment worked on. We can also track time spent on jobs and better plan on future jobs.

Cons: It's not as user friendly as I think it could be. It seems like an unnecessary amount of steps to create PM's, for example.

Very easy to use

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iMaint is very user friendly and keeps yourself and your business organized. The reporting options are excellent.

Cons: I have encountered one issue where the software froze on me but it only occurred once so overall I do not have any cons.

Capterra loader

New User Review ( Royal Canin )

Jan 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Setup and Usability of the Software, along with the ease of doing Work Requests VIA the Internet.

Cons: Can't say I don't like anything about it so far.

Overall: Very Professional and Helpful Staff.

Vendor Response

by DPSI on January 03, 2019

Thanks for the kind review, James!

Jun 27, 2012
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Comments: I use iMaint where I work. It is an excellent system and very user friendly. It's amazing how you can create reports based on any data that is entered into the system.