# RAMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is RAMS the right Safety Management solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133561/HANDS-HQ/reviews

---

RAMS

4.5 (13)

[View alternatives](https://www.capterra.com/p/133561/HANDS-HQ/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 24th, 2025

# Reviews of RAMS

Ease of use

4.5

Customer Service

4.8

## Showing most helpful reviews

Showing 1-13 of 13 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AY

Andrew Y.  
Health & Safety Coordinator  
Construction  
Used the software for: 2+ years

### "Hands HQ Fast & Easy to Use"

May 3, 2019

4.0

We were on board with HandHQ at an early stage in their growth and have seen the system develop into the complete RAMS package

Pros

Easy to use, works through the Risk Assessment Method Statement process in a logical sequence. Can be used on any mobile web enable device. Can be signed and accepted on mobile devices Large library of risks, hazards and control measures that can be easily amended to make site specific

Cons

It's hard to find any negatives which such a simple but effective professional system

Review Source

NM

Neil M.  
QHSE Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "HandsHQ - An excellent integrated RAMS & Training package."

March 18, 2022

4.0

having the integrated RAMS & Training register meant that we are able to manage certain aspects of our Health & safety Management system more effectively.

Pros

The way that our training register integrates with our RAMS means that we save time by having everything in one place at the press of a button. Customer Service is outstanding, with the Chat facility and having our own account manager means we do not lose time waiting for queries to be answered.

Cons

Some minor teething problems with integrating the training register but these were dealt with by the team at HandsHQ really quickly.

Reason for choosing RAMS

Ability to integrate with existing software.

Review Source

PP

Peter P.  
Rigger  
Entertainment  
Used the software for: 2+ years

### "Handy Hands"

October 14, 2019

4.0

Pros

It ticks the box's. (it seems I need to put more dialogue in this box to be able to submit, Hmmm)

Cons

Some people don't make enough site specific changes, to make it look like they are doing more than just ticking box's

Review Source

RC

Rachel C.  
Administrator  
Facilities Services  
Used the software for: 1-2 years

### "Hands HQ - Really Helpful!"

September 19, 2019

4.0

Using Hands HQ saves the business a lot of time and also has streamlined the Risk Assessment process. We are able to create concise, informative and site specific RAMS easily.

Pros

Before using Hands HQ we just used a Microsoft Excel template to generate RAMS which was very difficult. The programme enables us to create professional RAMS with all of our relevant information specific to the job. We are also to ensure information regarding legislation is included, as well as PPE and COSHH sheets. The programme is very easy and self explanatory to use, with tick boxes to add the information so you can select what you need to include and then all the relevant risk assessment information is added for you. This programme saves us so much time and has also helped our RAMS be much more compliant with health and safety regulations.

Cons

There isn't much I don't like about the software, I would say that sometimes the COSHH sheets are hard to find unless you type in exactly the right thing. Also it would be good if you could add in site addresses into an address book so you don't have to type them in each time you write RAMS up.

Review Source

RM

Richard M.  
Event Safety Advisor  
Events Services  
Used the software for: 1-2 years

### "Great tool for writing Risk Assessments and Method Statements"

September 13, 2019

5.0

The team are now more engaged in writing RAMS and provide better information than they did before. The customer service is excellent and CSR has been very friendly and professional througout the partnership. Thank you all.

Pros

The documents are easily completed on any device as long as it is connected to the internet, meaning the team can fill in risk assessments from anywhere in the world, mitigating the need for countless word documents that we used before using HandsHQ

Cons

Occasionally there are a few too many button clicks and when inputting the initial information, you have to keep returning to the main page, rather than clicking through. Also, it fails to spell check properly in most browsers, which can make your documents look unprofessional if full of mistakes.

Review Source

KL

Kyle L.  
contracts operator  
Facilities Services  
Used the software for: 2+ years

### "takes the admin out of health and safety "

July 26, 2019

5.0

Pros

usability and adaptable to suit project requirements

Cons

there isn't anything i don't like with Hands HQ, every issue i have found has been resolved with in the day by the tea at Hands

Review Source

FW

Frank W.  
QHSE Systems Manager  
Civil Engineering  
Used the software for: 6-12 months

### "Good Product and Excellent Customer Service"

August 21, 2019

5.0

The system has solved a major problem with creating risk assessments and method statements, we previously worked with 'Word' documents which were routinely cut and pasted and often contained references to other projects etc. which did not look very professional to clients. The customer service is exceptional with any request for changes or amendments dealt with quickly and followed-up to ensure customer satisfaction.

Pros

The system is very intuitive and easy to use.

Cons

Once the system is set up and operational all changes to layout etc. need to be made by HandsHQ.

Review Source

GD

Gary D.  
Director  
Construction  
Used the software for: 1-2 years

### "Hands HQ"

May 3, 2019

4.0

The ease of use of the system is an asset to us because it allows all of us in the office to use it rather than just our health and safety department.

Pros

Very easy system to use and looks professional to our clients

Cons

We would like to add our own information

Review Source

Response from HandsHQ

May 7, 2019

Hi Gary, thanks for the feedback! We do allow customers to add their own content to the HANDS HQ platform; this is based on permission sets, and another member of the team at Cambridge Flat Roofing has the ability to do so. If you'd like to get in touch with your Customer Success Manager, she can advise on permissions and content editing.

TG

Tony G.  
Director  
Construction  
Used the software for: 2+ years

### "A worthwhile investment "

May 10, 2019

5.0

Overall I have found HandsHQ to be a worthwhile investment and improves our professionalism along with speeding up the production of compliant RAMs

Pros

Very easy to use and provides a quick and easy way to present professional and comprehensive RAMs

Cons

Could do with an easier method of returning to COSHH lists from queries screen

Review Source

VR

Verified Reviewer  
Health and safety administrator  
Facilities Services  
Used the software for: Less than 6 months

### "Very solid, intuitive software"

October 29, 2019

5.0

Pros

Ease of use Massive COSHH database Able to add COSHH to database

Cons

I have not found any cons yet, happy to continue looking.

Review Source

CJ

Craig J.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Great bit of kit"

October 21, 2019

4.0

Pros

Easy to use , Covers all areas . had great feed back about submitted final document

Cons

Could do with being able to generate tool box talks

Review Source

TC

Tom C.  
Senior Project Manager  
Construction  
Used the software for: 1-2 years

### "Excellent, Customisable System"

September 5, 2019

5.0

Very good, very helpful friendly staff, and we receive regular positive comments from our customers about the quality of the RAMS.

Pros

The amount of customisation for our business, and the intelligent learning features.

Cons

There were a limited number of specialised tasks in the base content, but we've soon resolved this.

Review Source

DV

Daniella V.  
Contracts Manager  
Construction  
Used the software for: 2+ years

### "Fantastic handy tool for your day to day Risks & Method statements"

June 26, 2019

5.0

Pros

I like the ease of usage due to it be very clearly set out.

Cons

There are no issues with the software which I don't like. The software is very friendly for anyone with little bit of knowledge of what's needed to use.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.