Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Simple customer support app with intuitive user interface that supports customized company branding. 5/month per user.
Provider
Ticksy
Located In
United States
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Not Offered
Designed for small businesses, it is a white-labeled help desk solution that helps verify client accounts, receive customer ticket assignments in real-time, manage online documentation, and more.
Content Source: Ticksy
Based on other buyer's searches, these are the products that could be a good fit for you.
Ticksy Reviews
"All the support with no bloat"
Overall: Overall my experience with Ticksy is great. It's nice to be able to respond to tickets so quickly and move through the day with ease. Ticksy makes customer service a breeze.
Pros: It's very easy to use and has everything you need. No extra bells and whistles or bloat like other ticketing apps. Very intuitive.
Cons: At times I wish there was more functionality, but to be honest Ticksy does what it does well because of there not being so much bloat.
"Great support & functionality."
Overall: Being able to quickly respond to help requests is crucial for our team at Tutory. We're just thankful Ticksy is the same in return. Impresses with its ease of use, reliability, and helpful, fast support.
Pros: Ease of use, time saving, support.
