--- title: "SmartMembership Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmartMembership Software - reviews, pricing plans, popular comparisons to other Association Management products and more." source_url: "https://www.capterra.com/p/133583/SmartMembership/" page_type: "product" language: "en" --- # SmartMembership Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SmartMembership ## What is SmartMembership? Microsoft Dynamics based membership CRM solution for professional and trade bodies including; Associations, Institutions and Royal Colleges. ## What is SmartMembership used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Association Management](https://www.capterra.com/association-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £90 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmartMembership?[Manage this product listing](https://www.g2.com/products/smartmembership/claim_requests/new?auto=true) ## SmartMembership Overview Updated September 2026 AI summary SmartMembership supports organizations of all sizes with tools for managing members, dues, events, and online payments. It features a member database, directory, portal, and flexible member types, plus website and event management. Optional committee management distinguishes it from some alternatives. Deployment options include web, mobile, and desktop platforms, offering accessible membership management across devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartMembership 5.0 (2) VS. [4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting Price £90 Flat Rate, Per Month Starting Price $119 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 3.7 (655) Value For Money 0.0 (0) Value For Money 4.0 (536) Customer Service 5.0 (2) Customer Service 4.3 (626) ## SmartMembership alternatives [4.4 (293)](https://www.capterra.com/p/124449/GrowthZone/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (131)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Starting price $829.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (98)](https://www.capterra.com/p/237509/Easy-HOA/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (469)](https://www.capterra.com/p/133851/MemberClicks/reviews/) Starting price $3500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about SmartMembership Overview ### What company size and specific industries is SmartMembership built for? SmartMembership targets professional and trade associations, not-for-profits, charities, and businesses that manage members or run events. It is best suited to organizations of any size that need membership and event management support, especially groups in association, nonprofit, and member-based service sectors. Features and Usability ### What are the key features of SmartMembership? SmartMembership offers application management, committee management, dues management, and membership renewals for membership operations. It also includes a member database, member directory, member portal, and member types, plus event management, payment processing, and website management for handling member records, communications, and online transactions. Getting Started and Support ### What training and onboarding options does SmartMembership offer? SmartMembership provides in person training, live online sessions, webinars, and documentation to support team setup and learning. In person training allows direct instruction, live online sessions support guided remote sessions, webinars cover scheduled topic-based training, and documentation provides written reference material for self-paced review. ## Features AI summary Based on 4,125 Association Management reviews Capterra data shows that buyers of Membership Management software rank the following features as their top priorities: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) SmartMembership includes **Member Database** and **Payment Processing**, giving organizations a central place to store member records and handle transactions efficiently. However, it does not include **Registration Management**. Instead, it offers other features that reviewers also rate highly, such as **Membership Renewals** (**54%**) and **Dues Management** (**53%**), which help businesses maintain recurring revenue and keep member accounts up to date, providing teams with better visibility into membership status and payment activity. Application Management Track, manage and store the applications of potential future members, customers or candidates Committee Management Manage a group of members established for coordinating plans, programs, or other initiatives Dues Management Track and collect membership dues Event Management Schedule and manage the logistics of activities and other gatherings Member Database Add, store and access information pertaining to members Member Directory Comprehensive list that contains information and details of all the members associated with a particular organization or group SmartMembership 11 features ### All Features - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Dues Management: Track and collect membership dues - Event Management: Schedule and manage the logistics of activities and other gatherings - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Payment Processing: Accept, record, and reconcile financial transactions - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. ## Pricing Basic £90.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BR Becky R. Marketing Manager ### "A smart solution for member organisations" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 29, 2014 We swapped from Integra to Microsoft Dynamics and have been impressed with SmartImpact's SmartMembership system. Tailored for member organisations although it needs customising to suit your exact needs. Reasonable cost-wise and generally prompt at dealing with any queries or issues. Well-recommended product and company! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Mark D. Web Manager ### "Excellent product for use by Membership Organisations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 26, 2014 SmartMembership is an effective and adaptable tool for the delivery and management of online services for our Members. We use it to publish permission based Event and Member Directory information onto the web as well as manage online profiles, provide access to Member only data and other functionality across the website. It plays the pivotal role in what is a robust and stable web/crm environment. The various modules that are available with Smart Membership mean that we can maximise our investment in MS Dynamics and have the flexibility to develop and adapt our services as the organisation and industry changes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.