Who Uses This Software?

K-12 Schools / Colleges / Universities with small advancement teams (typically less than 20 FTE).


Average Ratings

30 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $3,500.00/year
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Almabase
  • almabase.com/
  • Founded 2012
  • United States

About Almabase

Almabase is the only engagement solution you'll need to grow alumni participation in donations, events and volunteering programs. You can manage your events, email marketing, online alumni directory, alumni map, job board, mentoring program, all using Almabase's integrated software. Almabase automatically tracks every alum's engagement (Facebook, email, volunteering, gifts, events) and gives you the insight you need to drive your program forward. More than 250 institutions use Almabase.


Almabase Features

  • Event Management
  • Fundraising Management
  • Jobs Board
  • Mailing List Management
  • Member Accounts
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Website Management

Almabase Reviews Recently Reviewed!


A great alumni management tool with an amazing support team

Jun 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that this software is able to integrate with LinkedIn and Facebook to automatically capture alumni updates. Also that mailing lists are dynamic and change accordingly when an update is made to the profiles. It automates so many things and that takes the hassle out of the administration of the alumni office so that we can focus on actually engaging with alumni. The event management module is especially helpful in managing RSVPs.

The support team has also been very gracious and patient with a non-technical person such as myself and taken the trouble to explain each function thoroughly. They are always ready to help.

Cons: For a more technically proficient user, it may be good if more of the customization such as changing fields and even uploading new batches of alumni data could be left to the institution themselves to handle. But for those who may not be technical, the fact that the support team handles this can be a great relief, as it is to me.

It's been an excellent tool for day to day to Alumni management services.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's very user friendly and helps keep up to date Alumni contacts, who are notified of the latest events and updates on Campus and help interact with other alumni and students.

Cons: They have been very quick to answer any queries. Their customer support is excellent! No cons that I can think of. I have been using it every day and its very rare we come across a glitch which anyways is taken care of immediately.

So far so good!

May 23, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great customer service and good price compared to competitors. Allows alumni to have a platform to connect and network-- as much or as little as they prefer.

Cons: Most compatible with Raisers Edge, which we don't use- so it will require some manual data entry for administrators once we get updated alumni information from the platform.

Easy to use networking tool for those with little to no programming experience

May 22, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - The platform was up and running quickly.
- The customer service team is extremely responsive and does their best to accommodate our needs. They are also very open to receiving feedback and considering suggestions to improve the software.
- They often roll out new features and upgrades.
- It's quick and easy to create new webpages and add content.
- The software is affordable.
- Integration of e-communication center to send automated emails.

Cons: - Some bugs were discovered in the early stages that the support team resolved promptly.
- Limited templates to choose from and cannot incorporate different features from different templates into one to suit your needs/preferences.
- I've been slightly disappointed by the lack of customization on the platform. It's become evident that the platform would be a great tool for an academic institution's alumni organization, but if it's anything else, it may not be the best suited. Our situation is unique in that we are not a school looking to connect with our alumni, but rather a foundation connecting with past and current grantees. Some features cannot be customized to reflect that, including the wording on some pages or email templates that one would think would be easy to change. I was reassured at the beginning through the answers to my questions and testing out another organization's beta site that our needs would be met. However, it was only after our site was fully up and running that I got a chance to fully explore and see where additional customizations would be required.

Overall, the web platform meets our basic needs, but if there was a greater ability to customize it, even a little bit, it would take it to the next level. If you're not coming from an academic institution, I would highly recommend asking a wide variety of questions to ensure it will meet all your needs.

Almabase has been an incredible asset to our alumni mission and vision.

May 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Almabase's team and their support is always quick, efficient, and the features that the team rolls out continue to improve both the user and admin experience. They are dedicated to the customer and their product to provide the best possible experience and continuously improve.

Cons: Some bugs were found by our team that probably should have been resolved in the site-build, but the support team was quick and ready to resolve them after the discovery of said issues.

Overall: A connected and engaged alumni database!

Capterra-loader

This is a great company with an amazing product.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The team that we get to work with. They are amazing. I have really enjoyed my experience with Almabase and would recommend them to anyone.

Cons: There are no negatives about this company. They work with us to achieve anything that we are looking to do through the platform.

Capterra-loader

Excellent from start to finish

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, intuitive and looks great. It's packed with really great features that you didn't even know you needed - the team are great at taking feedback from current clients and developing new features ahead of the curve.

Cons: Not much! Everything is easy to navigate and there are great help guides when you get stuck. There was also a useful onboarding checklist to help us get started.

Overall: Much improved alumni engagement, donations, online event bookings and a great platform to showcase our amazing people.

Extremely positive - incredibly helpful service and a very intuitive service to use.

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is incredibly easy to use and offers a wide range of options and features. It makes maintaining relationships with our userbase incredibly simple and is a marked step up from the previous system we were using. It is very intuitive to search and manipulate data, and it interacts with social media as well as email addresses to capture the widest range of data.

The site itself has a very clean and modern looking front end, and is very customisable to suit our growing and changing needs. The team at Almabase were extremely helpful, and always available for calls and support. There was a clear path and development strategy provided from the team and they explored all the features we wanted to use so that the software was tailored exactly to our needs.

The software is a delight to use, with new updates and features regularly added and is incredibly cost-efficient. It also interacts with most commercially used CRMs should you require a more heavy duty database. I would recommend anyone in this field explores it as a front end to enhance their relationships with users.

Cons: There aren't any - it's that good! If you have any reservations about using the software, contact them for a chat.

Overall: Allows us to communicate and interact with a wide user-base in a way that we couldn't previously.

Capterra-loader

Almabase provides an amazing product that has helped our school increase our alumni engagement.

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Almabase has a plethora of features that help our school interact with our alumni in different and meaningful ways. We are able to host events, share news, and fund raise all in one location. Almabase is a true investment in our alumni and they really appreciate the efforts we are making beyond the years they spend on our campus.

Cons: A challenge for us is getting alumni to join the platform. We are constantly looking for ways to get alumni to visit the site and see what benefits they can receive.

Amazing tool to build the alumni engagement & enable us to keep the network with alumni

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Feel great that we now have the capability to offer a platform for alumni networking. Alumni are able to stay connected after graduation and help other members in the community by sharing wide range of opportunities (career/internship...). This has been the one of the best investment to keep our alumni and students connected.

Cons: There are no cons in particular. Their support is also good and timely. Hopefully they keep continuing the excellent service.

Almabase has been easy to use, we are still getting familiar with the use of various features.

Apr 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: - The bulk e-mail feature
- Ease of changing banner pictures
- Display settings
- Limited tabs on the front page
- Easy to upload pages
- Easy to incorporate Alumni stories

Cons: - Limited templates to work with
- Difference in mobile vs web view
- Lack of ability to for pop ups and dynamic displays
- No bulk sms feature

Capterra-loader

Easy to setup and great tools to engage alumni

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We're extremely happy with Almabase. We have over 27,000 alumni in over hundred countries. The platform helps us easily connect with automation features and the ability to customize pages. Customer service was excellent from the sales call to when we launched the site.

Vendor Response

by Almabase on February 22, 2018

Thank you so much for the feedback Monica. Looking forward to an exciting journey ahead :-)

Capterra-loader

Easy to learn platform with excellent customer service.

Dec 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's extremely helpful that this software links up to alumni social media accounts, providing you with the most up-to-date job information, headshots, and email addresses. It also allows you to track their engagement through eblasts, events, and social media. The map feature is extremely help for the Admissions Dept., Development Dept., current students, and alumni.

Overall: Much more user friendly experience then previous software. Easier to stay up-to-date on alumni information and to communicate with alumni. Also easier for alumni to communicate with Webb and with each other.

Vendor Response

by Almabase on December 11, 2017

Hi Kerri, Thanks a lot for your feedback. It is a pleasure working with you and looking forward to a long partnership. Best, Almabase Team

Working with Almabase has been great! We've connected with alumni from all across the country!

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Almabase software is extremely user friendly and very nicely organized. The platform allows us to connect with Alumni through emails and keep them up to date on current events and activities happening on campus! With the help of Almabase we were able to sell and distribute tickets for our 40th Anniversary Gala which was amazing! There was such a great turn out. Technical support for this software has been exceptional. If we were had any questions or concerns we would received immediate support from Naveen, one of the Almabase representatives. He would explain everything very clearly, and made us aware of new features of the platform. Overall, customer service is truly amazing!

Vendor Response

by Almabase on September 26, 2017

Thanks for your feedback, Michelle.

The Almabase platform and its team are amazing!

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With Almabase everything is at one central location which is a huge time saver for us. No more multiple disconnected software and inefficiencies. It also seamlessly integrated with Raiser's Edge.

The response from alumni has been amazing since the launch - they love the social media integration! Our board members, faculty and staff love the platform because its very easy to use. Almabase also provides the possibility to involve our students for an alumni mentorship program that has been heavily requested by our alumni.

The best part though, is that their customer service is exceptional and unparalleled! It is truly a pleasure to be able to work with such an amazing team of professionals.
I know that it is extremely rare to find a software that is pretty much perfect, but we really have not found anything about the software or the customer service that we do not like. The handful of items that we could not do, or did not work quite the way that our team would have liked were solved by the Almabase team, usually within a few days of mentioning it to them. We have no reason to rate them any lower than 5-star across the board. I would recommend Almabase to any organization that is looking for this type of alumni platform.

Overall: Almabase allows us to connect with our alumni on multiple levels based on interest, class years, university affinities, and social media interaction. It also allows us to communicate intentionally and deliberately with our alumni through targeted emails and our e-newsletter. It saves our team time by streamlining the way that we post to our social media platforms and data-mine the site. This platform also allows for us to include pages for our chapters that have controlled access for the chapter administrators. We can also set-up event registrations, pay portals and interest forms and have the data collected to be imported into Raiser's Edge whenever we want to do that. Almabase directly impacts and helps to facilitate the majority of our office's mission and goals.

Vendor Response

by Almabase on July 31, 2017

Thanks a lot, Jessica.

Their customer service is top-notch & they've taken our feedback & applied it immediately.

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Whenever we had questions about the platform or how to use a certain function, the onboarding team was available through conference calls or timely emails to answer all of our questions and help clarify.

They were also great in providing a marketing and communications strategy when we were planning to roll the platform out to our alumni. They took the time to learn our culture and built a plan around that culture to be most effective.

The site setup process was quick and easy once we provided the necessary information. We had a presentable version in days and I can't say enough good things about their responsiveness to our questions and needs throughout the entire process.¿

Overall, working with Almabase and their team has been an absolute pleasure.

Cons: So far, we do not have anything negative to say about the platform or Almabase in general.

Vendor Response

by Almabase on July 27, 2017

Thanks a lot, Steve.

The customer service team is #1 in my book.

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use and makes our jobs so much easier. Our alumni love connecting with each other without sharing personal information, which was impossible to do before.

Cons: Any challenge we have encountered, their team has resolved quickly. We did have to change our payment platform to PayPal (other options were also available), but this ended up being best for the user in the end and we're so glad we did.

Vendor Response

by Almabase on July 26, 2017

Thanks a lot, Sarah. We are proud to be a partner of ULM Alumni Association.

A great program

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: From an Admin prospective, this is a great software to use. Overseeing huge alumni contact lists is extremely hard and this software has some many great features to help schools. A+ software

Outstanding!

Oct 03, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service, ease of use.

Cons: The price, though reasonable, may be a stumbling block to smaller organizations, like ours. We are hoping the success of the product will help support our funding request.

Overall: Our team evaluated several networking platforms before trying Almabase. Since our initial inquiry with Almabase about their product, we have been nothing but pleased. The customer service has been outstanding throughout all stages of our project, from helping us understand the platform, it's functions and benefits, setting up a pilot site for us to actually use and test the model, and throughout the implementation process. All was done extremely efficiently, and ahead of our projected time frame. All of our questions have been answered clearly and quickly. The changes we've requested to our site to personalize it to our needs (we are a high school--not a college) have also been addressed in the same manner. Since we are still learning about and understanding the product ourselves, we regularly reach out to our Almabase support contact who never fails to help immediately. We are thrilled with our decision to use Almabase!

Vendor Response

by Almabase on October 03, 2016

Thank you so much!

Wonderful Alumni Management Help

Sep 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Almabase has been a great asset to the implementation of Union Academy's alumni association. The website has many great features that allow for easy and enjoyable networking and communication between alumni. The Almabase team is always eager and willing to accommodate and find the best fit for our needs. I have been extremely grateful for all of their help and support throughout the process, as it has improved our association greatly!

Vendor Response

by Almabase on September 23, 2016

Thanks a Lot!

It's a Fantastic piece of software art

Nov 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A very good product. Very user friendly product and all features required for alumni management integrated very well.
The team is very disciplined and service and customer centric.

Review for Almabase

Feb 04, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Almabase has provided a very good launch pad to the Alumni Association, National Law Institute University, Bhopal. The portal built by Almabase shall defitely create an excellent Alumni Network and will provide excellent opportunity for Students, Faculty and Alumni to help each other out.

Vendor Response

by Almabase on February 16, 2015

Thanks a lot.

Networking tool for new age alumni

Dec 29, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As the world is increasingly becoming connected, by ever changing communication technologies, staying connected with those who matter has also become important; "those who matter" are also changing as rapidly as anything else. In this context, the platform created by Almabase to reach out to your fellow alumni is a decisive resource. Examples that I liked so far are:
Advertising the job postings to the right audience.
Finding aptly qualified alumni in your surroundings, far away from ones own place of origin, who can empathise with your background, to seek advice on a range of things.

These are only initial examples-with limitless creative ways yet to be envisioned and exploited. Apart from the concept, almabase excels technically, in providing an effortless, user friendly interface with minimal intervention on the part of user. Its artificial intelligence based algorithms ensure that publicly available information is automatically updated making it very reliable.

Simple, elegant and classy UI

Dec 29, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It has been a month since I started working with the Almabase team as the student coordinator of the Alumni Website of Calicut Medical college. The website is easily navigable and social media friendly. I would recommend this website for all alumni websites, particularly for engineering and medical colleges.

Smart and efficient

Dec 26, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The reputation of any educational institute depends on how successful it's graduates are in the real world. Without proper infrastructure, it would be very easy to lose track of alumni after they embark on their careers, but doing so would be a huge mistake on any university¿s part. This is where Almabase perfectly fits in. They have an efficient cloud-based system which can quickly build the alumni information tree. The various tools it offers such as alumni map, placement tool, email groups etc. are classic examples of how important alumni information is to the institute.

Changing Paradigm of being a scholar

Dec 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: You would like to jump & Jive during college life with your friends .But , until you are into real corporate world you don't appreciate the value of networking.
Being an alumnus of NIT Warangal and IIM Calcutta ,I am happy to say this product is one extra brick in the wall building alumni connect and grow your career. While you grow , you can also contribute to the growth of your own alumni and college by donations , guidance and placements.
I wish Almabase great success in building alumni networks for colleges in India and abroad.

Must have for all colleges and universities

Dec 23, 2014
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Most alumni lose touch with their institute after a few years due to lack of platform where all the updates about college can be viewed. Almabase solves the problem of alumni engagement very elegantly and is must have for every college which is serious about its alumni relations. Alumni like me can keep in touch with the happenings of college , interact with current students and alumni and also contribute back in many ways.
Glad my college is leveraging the benefits of Almabase !

A brilliant tool to stay connected to the roots of alma mater

Dec 23, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: IMPRESSED is the word. I have started using this product since my under grad school introduced this to us one year after we graduated. Though I was apprehensive initially about it being just another variant of linkedin, I was proved wrong pretty soon.

The sign up was pretty simple with the option of connecting with Fb or LinkedIn. Also, the profile was always synced and up to date.

This is a simple, no-nonsense, to-the-point software which does what it says - "Alumni Management". There are no other strings attached. With the graph search(remember the facebook searches which go like "Who are my friends studying in California and are single?") and the various filtering criteria available, looking up for someone from my college is just a breeze. Also, masking of personal email ids put my fears of spamming to rest.

The newsletter I receive from my college admins every month through this portal, brings a wide smile across my face along with a flurry of memories.
Well, the depth to which this software goes in finding the alumni is also pretty excellent. I was amazed to find alumni from even the early 1960s.

Also, at my post grad, I got an opportunity to be part of the audience where AlmaBase was pitching. Boy was I surprised !!

They implemented Machine Learning which took some seed data of alumni and used that to pull the details of other Alumni from Social Network spaces.
Also, the ease with which the alumni site can be customized is very good. Supported by a strong back end, the majority of look and feel is made up of pluggable components. It's totally up to you to decide how your alumni site would look like.

In short, having a strong alumni base is a low hanging fruit ignored by most colleges and this software solves the problem spot on. I do not see any major shortcomings, except that I wonder how'd they support the product with the size of the team they presently have.

P.S: The total time they usually take to get the site up and running is around 7 days which is pretty cool !! :D

It is the LinkedIn of college and Alumni services

Dec 20, 2014
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Almabase provides a platform for the alumni of a college, spread across the world, to connect and interact in a seamless manner.
The stand out features of Almabase are its alumni search and its job portal.
The dynamic search engine makes it very easy to find the relevant people even with minimal information.
The job portal has a great potential to be a game changer. What separates this from rest of the market is the precision and customisation of the information.

Great solution for alumni management.

Dec 20, 2014
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Really an innovative product. This product magically produced the database of our institute's alumni.This is a powerful tool for alumni management.
Pros: Intuitive,easy to use,searchable database,value for money
This is not a con but a suggestion,develop an ERP type solution for an institute.

Vendor Response

by Almabase on December 20, 2014

Thanks a lot for the review Rakesh, we will surely consider your suggestion. Team Alamabase