---
title: "Almabase Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Almabase Software - reviews, pricing plans, popular comparisons to other Alumni Management products and more."
source_url: "https://www.capterra.com/p/133653/Almabase/"
page_type: "product"
language: "en"
---

# 

 Almabase Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Almabase

## What is Almabase?

Crafted for alumni relations and fundraising teams, Almabase helps advancement teams of any size measure and craft a repeatable journey for thousands of alumni, parents, and friends. Understand your community better with data, elevate their experience from connection to donation, and foster a sense of community with our all-in-one engagement and fundraising platform. Our products include: 1. Digital Engagement: Scale self-serve engagement with thousands through personalized communications and interactive content. 2. Event Management: Simplify the organization and execution of complex events with streamlined processes and real-time tracking. 3. Online Giving: Amplify reach and urgency, driving more gifts through intuitive and secure donation platforms.

## What is Almabase used for?

[Alumni Management](https://www.capterra.com/alumni-management-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Community](https://www.capterra.com/community-software/)

Recognitions

Shortlist

Overall rating

Based on 144 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Association Management / 2025
-   Community / 2025
-   Donation Management / 2025
-   Fundraising / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Almabase alternatives

Highest Rated

[4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/)

Starting price

$8000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (556)](https://www.capterra.com/p/76116/WildApricot/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.4 (36)](https://www.capterra.com/p/115868/ProClass/reviews/)

Starting price

$249.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.2 (998)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133653/Almabase/alternatives/)

## FAQs about Almabase

Overview

### What problems does Almabase solve?

Almabase helps alumni relations, advancement, and small school teams solve disconnected alumni data, low engagement, manual CRM updates, and fragmented event and fundraising workflows. It centralizes directories, communications, registrations, giving pages, mentoring, and job boards, making it easier to reconnect graduates, track participation, and run targeted outreach with less administrative effort.

Answer based on 136 reviews

Overview

### Which roles and teams benefit most from Almabase?

Almabase is most used by alumni relations, alumni engagement, and alumni affairs teams that manage outreach, events, directories, and community building. Advancement, annual giving, and development staff use it to support fundraising campaigns and donor communication, while program, operations, and executive leaders rely on it for coordination, reporting, and strategic oversight.

Answer based on 140 reviews

Overview

### What company size and industries is Almabase built for?

Almabase is built mainly for small organizations, with 66% of reviewers from small businesses, and it is used most in Education Management at 40%. It serves advancement and alumni relations teams in universities, K-12 schools, and non-profits, with additional concentration in Higher Education at 32% and Non-Profit Organization Management at 11%.

Answer based on 144 reviews

Features and Usability

### What are the key features of Almabase?

Almabase includes core alumni management features like an alumni portal, member directory, profile updates, and engagement tracking. Differentiating capabilities include event management, email marketing and segmentation, fundraising campaigns with online giving, mentoring and job boards, plus CRM integrations such as Raiser's Edge for data sync.

Answer based on 98 reviews

Integrations

### Which third-party tools and platforms does Almabase integrate with?

Almabase integrates with Blackbaud Raiser's Edge NXT and Blackbaud Merchant Services, which reviewers mention most often, and it also connects to Blackbaud CRM, Salesforce.org Nonprofit Cloud, Google Analytics 360, Google Calendar, PayPal, and Zapier. Officially, Almabase supports 16 third-party tools covering CRM, payments, analytics, and automation.

Answer based on 14 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Almabase?

Almabase offers onboarding through in-person training, live online sessions, webinars, documentation, and videos. Reviewers describe the platform as user-friendly for everyday team members, while admins and teams handling data sync, integrations, or website customization often need more time. Personalized support and step-by-step guidance help reduce the learning curve.

Answer based on 20 reviews

Getting Started and Support

### What customer support options does Almabase offer, and how do users rate the experience?

Almabase offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as quick, helpful, and thorough, with strong guidance during setup, troubleshooting, and feature requests. A few reviewers mention onboarding hiccups, synchronization issues, or slower responses for urgent needs, but problems are usually resolved promptly.

Answer based on 85 reviews

Features and Usability

### How user-friendly is Almabase's interface?

Almabase offers a clean, easy-to-navigate interface for alumni teams managing events, fundraising, and communications. Many staff members find the dashboard and front-end experience intuitive for both administrators and alumni, though some organizations want more template flexibility, clearer navigation on every page, and fewer integration or customization friction points.

Answer based on 38 reviews

Features and Usability

### Is Almabase easy to use for staff and alumni?

Almabase works well for staff and alumni who need a simple platform for directories, events, emails, and giving pages. Advancement teams and schools often describe setup, navigation, and daily management as straightforward, especially with responsive support, though some users mention small editing quirks, mobile limitations, and occasional workflow workarounds.

Answer based on 27 reviews

## Features

AI summary

Based on 606 Alumni Management reviews

Capterra reviewers point to these as the top priorities when choosing alumni management software:

-   **Contact Database** (**52%** of reviewers rated this feature as critical)
-   **Communication Management** (**33%**)
-   **Content Management** (**39%**)

Almabase supports all three features that reviewers rank highest: **Contact Database**, **Communication Management**, and **Content Management**. Together, these capabilities help organizations maintain accurate alumni records, manage outreach across campaigns and updates, and publish relevant content for their communities, allowing teams to build stronger alumni relationships and keep engagement efforts organized over time.

Contact Database

4.4 (9)

100.00% of 9 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Communication Management

4.5 (12)

100.00% of 12 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Content Management

4.6 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Data Import/Export

4.3 (25)

92.00% of 25 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Membership Management

4.8 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Member Directory

4.9 (23)

86.96% of 23 reviewers that rated this feature as important or highly important

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Almabase 110 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Action Item Tracking: Track the status of discussed/agreed tasks
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Chat/Messaging: Communicate using direct chat or messages within the system
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Document Storage: Store and organize documents in a centralized system
- Donation Tracking: Track and view detailed financial donation history made by contacts and members
- Donor Discovery: Search 3rd party databases to identify potential donors
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Dues Management: Track and collect membership dues
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Filtering: Find & retrieve relevant data or documents
- For Alumni Associations: Designed for alumni organizations and associations
- For Nonprofits: Software specialized for non-profit organizations
- Forms Management: Store, manage and track all forms in a centralized location
- Fundraising Management: Activities related to raising money for a specific cause
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Gift Matching Management: Ability to match gifts through the system
- Goal Management: Allows employees to set and manage work or career related goals
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Group Management: Organize and edit a group of people's policy and members
- Ideation: The creation, development, and sharing of potentially innovative new ideas
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences
- List Management: Manage contacts across multiple mailing lists
- Live Chat: Ability to chat online in real time
- Member Accounts: Accounts held by members of an organization
- Member Communication: Contact members listed in the database through email, SMS, social, phone, etc.
- Member Database: Add, store and access information pertaining to members
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Member Portal: Online gateway through which members can access/update personal information
- Member Types: Handle various types of membership based on groupings
- Membership Management: Database of members to track personal information of individuals and families
- Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions
- Mentor/Coach Matching: Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters
- Mentoring Program Management: Manage mentoring programs: registration, pairing, curriculum, and reporting
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Giving: Ability to make a donation from a mobile device/app
- Moderation: Controls/tools to moderate the session
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Language: Manage and support multiple languages
- Newsletter Management: Create and update newsletter content to increase engagement
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Giving: Outlet for members and visitors to submit donations electronically
- Participant Profiles: Personal profiles that may include photos, job roles, skills, interests, qualifications, languages spoken, and more
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Pledge Management: Track commitments to donate in the future
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring Giving: Manage and track recurring gifts
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Wait List Management: Record, update and manage waiting lists
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (134)

4.5

Based on 134 reviews

## Pricing

Value for money

4.7 (123)

Value for money

4.7 (123)

4.7

Based on 123 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[

Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (141)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (141)

4.9

Based on 141 reviews

## User reviews

Overall rating

4.7

Based on 144 reviews

Filter by rating

5(103)

4(38)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Anna T.

Director of Alumni Engagement and Annual Giving

Higher Education

### "Great Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 22, 2026

We love working with Almabase. The platform is easy to use and saves us hours of time. Customer service is great and everything we need is in one place.

Pros

Almabase is great! We have been using it for over a year now and love it even more. It's easy to use and syncs with Raisers Edge which saves us so much time,

Cons

Honestly, it's so much better than what we were using before. I don't have any complaints. The team at Almabase works with us to solve any problems we have,

Switched from

[Ellucian Student](https://www.capterra.com/p/171158/Banner-Finance/)

Our old site was outdated and Almabase connects with RE

Alternatives considered

[Ellucian](https://www.capterra.com/p/135932/Ellucian/)

Reasons for choosing Almabase

The integration and ease of use that Almase offers

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

AS

Ann S.

Mgr, Annual Giving and Database Analytics

Higher Education

### "SVSU review of Almbase"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 9, 2025

I don't have anything to compare it to, so I would say overall, it is good. Up until now, I have not set the settings so that any new information is automatically being pushed to Raisers Edge. Once I do that for the next appeal, I may find the system is less clunky the way it interfaces with RE.

Pros

The responsiveness of the staff and my assigned customer service rep,\[sensitive content hidden\]. He is helpful and instructive. I have also had to use the chat to get help and those folks are responsive and check back in.

Cons

The final platform look doesn't allow me to create additional "info page" links for things like the individual challenges or incentives, so everything has to be on the main landing page. That makes it very long for mobile devices if I feel I really need to include everything.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JB

Jamie B.

Senior Director of Alumni Engagement and Foundation Communications

Non-Profit Organization Management

### "User-Friendly Events Module"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 24, 2025

Overall, Almabase has been a great asset to us. We are still learning, but the platforms that we have used, have been very intuitive and easy to use. When we are tripped up by something, chat support is always incredibly helpful. Our alumni have reported mostly good experiences when using the Events and Giving modules. We feel confident that any issues or feedback that we receive, will be welcomed by Almabase and either fixed or added to the list of potential new features down the road, to best suit our needs.

Pros

While we are still somewhat new to Almabase and haven't explored all of its features yet, I've enjoyed working with the Events module. It's very user-friendly and easy to navigate.

Cons

There are sometimes minor issues that require contacting chat support or our direct Almabase contact. Since they are minor in nature, they can be frustrating - spacing issues, picture sizing, etc.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BC

Brigitte C.

Director of Alumni Relations

Non-Profit Organization Management

### "Best database for alumni!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2025

Overall, I have been very pleased with Almabase. We have yet to fully utilize its capabilities, and I look forward to continuing to learn and expand our presence with our new and improved database. I have been very impressed with their staff and their database of helpful articles and instructions. Highly recommend.

Pros

Almabase is just what our alumni have been asking for in a database. It enables alumni to update their information, stay in touch with one another, and remain connected to the school. It functions very much like social media, which is what they asked for.

Cons

There is a learning curve and a time commitment on the front end to set everything up. However, they provided me with step-by-step instructions and were available every time I encountered a snag.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

CC

Calvin C.

Executive Director

Non-Profit Organization Management

### "One-stop shop for our Alumni Association needs!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2025

We really like Almabase. Working with their team is great and they are always quick to respond and help address any questions we have. As a small alumni office, having the Almabase support team helps us save time and we appreciate that they listen to our feedback.

Pros

We like that the Almabase platform is our website, directory, events platform, fundraising platform, and email service all in the same place. This make it very easy for us to track our alumni and their engagement. We really appreciate that alumni can go into their user profile and update their own information. Tracking emails and fundraising on the same platform helps as well. I do like how they are always looking to improve their platform and take our feedback seriously.

Cons

As with any platform there are things that can be improved. Right now you can track donations and emails receipts but it would be nice to have them eventually track who reads our posts and what pages they are interacting with. That would be a nice feature that would allow us to fully track users. It would also be nice if the platform supported ACH payments.

Alternatives considered

[Easy Alumni](https://www.capterra.com/p/119126/Easy-Alumni/)

[Graduway](https://www.capterra.com/p/134140/Graduway/)

Reasons for choosing Almabase

Features in including the ability to cusomize profile fields, all in one nature of the product, price was competitive.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CD

Christen D.

Senior Advancement Systems Analyst

Higher Education

### "South Alabama"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 9, 2025

I cant complain. We have alot of big request often and Almabase does a wonderful job in giving us the tools or information we need

Pros

How much of an open line of communication there is. Almabase takes "criticism" extremely well. They use it to fuel their next big changes. Most companies would not actually take the time to research as often as Almabase does off their clients feedback.

Cons

Currently some of the giving aspects. Specifically split gift handling which limits how much we can currently utilize Almabase as we would want.

Switched from

[GiveCampus](https://www.capterra.com/p/153034/GiveCampus/)

Well we still actively use this product because of current features they have

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CS

Cynthia S.

Director of Alumni Relations

Higher Education

### "Almabase Experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 4, 2025

The overall experience with Almabase has been favorable. For the price point, it is a solid product that connect easily with Raisers Edge, eliminating the need for additional data entry.

Pros

If you have limited staff, Almabase can be a great option as an alumni engagement platform. It is relatively easy to navigate and connects seamlessly with Raisers Edge.

Cons

I was disappointed in the limited templates and that if you upgrade to the Word Press option, it only works on the main landing page and not the other pages.

Alternatives considered

[360Alumni](https://www.capterra.com/p/131972/360Alumni/)

[Aluminati](https://www.capterra.com/p/151080/Aluminati/)

Reasons for choosing Almabase

The price and the integration with Raisers Edge were our main deciding factors.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KL

Kaisa L.

Alumni Relations Officer

Education Management

### "I love Almabase! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

June 2, 2025

Very positive! About \[sensitive content hidden\] (on the tech support side) have been so great to work with! The best supports I’ve ever received with a tech software.

Pros

I appreciate that Almabase has really thought about the whole user experience and has made it so customizable, too. And I’m really impressed with the support team.

Cons

Nothing that wasn’t improved with a little coaching from the very supportive team. When I started, I found the software to be pretty loaded and I felt lost—but the team at Almabase was ready to make sure I had all the information and coaching that I needed to feel confident.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JS

Joel S.

Director of Database and Pipeline Management

Higher Education

### "Incredible software, incredible support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 2, 2025

My university is located in Texas. Almabase's trainers and support are based in India. Despite the distance, they have made us feel like one team. The step by step training (thank you, \[sensitive content hidden\] The support (too many to name), the overall experience has been great. We have beautiful giving pages and event registration pages that are capturing data beautifully.

Pros

We moved to Almabase on a recommendation (that their giving and event software is excellent at data capture and looks great), and while that has been true, the quality of the training and support has actually been what we love the most.

Cons

I have a small list of features I'd like to see, but honestly, even listing them would be a stretch. For everything we couldn't get there are five features that didn't exist, we mentioned, and then the team implemented them.

Switched from

[Blackbaud CRM](https://www.capterra.com/p/178085/Blackbaud-CRM/)

Blackbaud recommended Almabase over their own product (Blackbaud NetCommunity) for their user experience and data capture capabilities.

Alternatives considered

[Blackbaud CRM](https://www.capterra.com/p/178085/Blackbaud-CRM/)

Reasons for choosing Almabase

Newer, better, with data capture capability that's second to none.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JG

Juan G.

Project Manager

Education Management

### "Almabase Product Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2025

Our alumni are engaged. \[sensitive content hidden\] has been very responsive to our strategic and product support needs. (Thank you, \[sensitive content hidden\]).

Pros

Easy to use, user friendly, good reporting features, capability to scale up. Love Quarterly Report..

Cons

At this moment, not having an App option. As we continue to use the product will provide you more feedback.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/133653/Almabase/reviews/)

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