# Page 4 | Almabase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Almabase the right Alumni Management solution for you? Explore 144 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133653/Almabase/reviews

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Almabase

4.7 (144)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Almabase

## Showing most helpful reviews

Showing 76-100 of 144 Reviews

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Reviewer's Role

Length of Use

Frequency of Use

VD

Vamsee D.  
Student  
  
Used the software for:

### "A brilliant tool to stay connected to the roots of alma mater"

December 23, 2014

5.0

IMPRESSED is the word. I have started using this product since my under grad school introduced this to us one year after we graduated. Though I was apprehensive initially about it being just another variant of linkedin, I was proved wrong pretty soon. The sign up was pretty simple with the option of connecting with Fb or LinkedIn. Also, the profile was always synced and up to date. This is a simple, no-nonsense, to-the-point software which does what it says - "Alumni Management". There are no other strings attached. With the graph search(remember the facebook searches which go like "Who are my friends studying in California and are single?") and the various filtering criteria available, looking up for someone from my college is just a breeze. Also, masking of personal email ids put my fears of spamming to rest. The newsletter I receive from my college admins every month through this portal, brings a wide smile across my face along with a flurry of memories. Well, the depth to which this software goes in finding the alumni is also pretty excellent. I was amazed to find alumni from even the early 1960s. Also, at my post grad, I got an opportunity to be part of the audience where AlmaBase was pitching. Boy was I surprised !! <Tech Alert> They implemented Machine Learning which took some seed data of alumni and used that to pull the details of other Alumni from Social Network spaces. Also, the ease with which the alumni site can be customized is very good. Supported by a strong back end, the majority of look and feel is made up of pluggable components. It's totally up to you to decide how your alumni site would look like. </TechAlert> In short, having a strong alumni base is a low hanging fruit ignored by most colleges and this software solves the problem spot on. I do not see any major shortcomings, except that I wonder how'd they support the product with the size of the team they presently have. P.S: The total time they usually take to get the site up and running is around 7 days which is pretty cool !! :D

Review Source

MA

Michelle A.  
Director of Annual Giving and Digital Engagement  
Higher Education  
Used the software for: Less than 6 months

### "All in one shop for Giving and Alumni Engagement!"

May 3, 2024

5.0

Pros

Crowdfunding opportunities, email marketing and registration pages.

Cons

Onboarding process requires you to watch several webinars that were a bit difficult to follow. There are alot of capabilities and functions that help Almabase integrate with Raisers Edge NXT, however, there is room for improvements and adding better integrations.

Review Source

KF

Kate F.  
Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Almabase Support is Key"

January 28, 2020

4.0

Almabase's team, and \[SENSITIVE CONTENT HIDDEN\] in particular, have been great to work with!

Pros

The support team was my favorite part of Almabase. Whenever I had a question, whether conceptual or technical, their team would reply quickly, send support resources, and were very willing to set up time to meet virtually, to review processes. It made me feel less alone in the administration process.

Cons

My least favorite part of the software was more that it was not the right fit ultimately for my organization's alumni needs. It seems like it would be a good solution for those with a more traditional alumni base (i.e. those looking for a place for alumni to post content and fundraise).

Review Source

VR

Verified Reviewer  
Administrative Assistant to College Relations  
  
Used the software for: 6-12 months

### "It's been an excellent tool for day to day to Alumni management services."

May 24, 2018

5.0

Pros

It's very user friendly and helps keep up to date Alumni contacts, who are notified of the latest events and updates on Campus and help interact with other alumni and students.

Cons

They have been very quick to answer any queries. Their customer support is excellent! No cons that I can think of. I have been using it every day and its very rare we come across a glitch which anyways is taken care of immediately.

Review Source

JR

Jonathon R.  
Alumni Relations Officer  
Education Management  
Used the software for: Less than 6 months

### "Extremely positive - incredibly helpful service and a very intuitive service to use."

May 3, 2018

5.0

Allows us to communicate and interact with a wide user-base in a way that we couldn't previously.

Pros

The software is incredibly easy to use and offers a wide range of options and features. It makes maintaining relationships with our userbase incredibly simple and is a marked step up from the previous system we were using. It is very intuitive to search and manipulate data, and it interacts with social media as well as email addresses to capture the widest range of data. The site itself has a very clean and modern looking front end, and is very customisable to suit our growing and changing needs. The team at Almabase were extremely helpful, and always available for calls and support. There was a clear path and development strategy provided from the team and they explored all the features we wanted to use so that the software was tailored exactly to our needs. The software is a delight to use, with new updates and features regularly added and is incredibly cost-efficient. It also interacts with most commercially used CRMs should you require a more heavy duty database. I would recommend anyone in this field explores it as a front end to enhance their relationships with users.

Cons

There aren't any - it's that good! If you have any reservations about using the software, contact them for a chat.

Review Source

AM

Andre M.  
Assist Admin  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "A very good experience"

May 19, 2020

5.0

I am very satisfied with Almabase.

Pros

It's very easy to use and the platform is very friendly. The costumer support is very good and fast. They really work together with you. What deliver and provide what they set out to do. If you don't have time, experience, team to work with it is a very good start point in order to connect and engage your alumni network.

Cons

There is no much. One of the things is that the platform is very good but the design is limited in somehow. You cannot change the design and specially, the structure, of the homepage. The changes available right now is the colors, fonts and the header/footer. When they are able to let you free to create your own structure and design of the page, it will be amazing!!

Review Source

SK

Sherin K.  
CEO  
Education Management  
Used the software for: 2+ years

### "Great Team, Great Service!"

March 23, 2020

5.0

Pros

The platform is easy to use and customizable for our needs. We use the platform extensively for creating events, fundraising pages, creating alumni directory and posting news and updates for alumni. Almabase team provides great service and is always available to answer our queries and helps us navigate through the best options for solving our requirements.

Cons

We have most of the features we look for in an alumni engagement platform. A mobile app would have been a nice addition so members have easy access on their phones.

Review Source

JP

Jeanine P.  
Director of Annual Giving  
Education Management  
Used the software for: Less than 6 months

### "Best choice our school could have made!"

August 29, 2019

5.0

Just amazing. Seriously. I have shared our experience with several other fundraisers including another Jesuit high school, a diocesan school in another region and the local university. I know the university followed our campaign and was so impressed they scheduled a meeting with Almabase.

Pros

The Almbase team made our Giving Day a huge success! We had never tried something on this scale before and many were hesitant that we would see a big return. Thanks to rep and the entire team our Giving day increased by 498%, raising over $76,000 (our goal was $30k and previous attempts had only raised, at most, $12k) and more than doubling the amount of donors. They created a customized marketing guide for us so we knew step-by-step what we needed to do and when. Every question and phone call was answered quickly and efficiently. And believe me, we asked SO many questions. It was our first time doing anything on this scale and we had no idea where to start. Thankfully Almabase was part of it all and, with patience and knowledge, guided us through, not just the day but the entire month leading up to and the week after for reconciling the account.

Cons

We didn't encounter any issues except with the ticker clock before hand. Somehow it switched to Pacific time about 3 hours before the campaign began. I called rep at 9:30pm that night (we were scheduled to go live at midnight) and she had it fixed within 15 minutes. From there on it was smooth sailing.

Review Source

MP

Matthew P.  
Director of Annual Giving  
Higher Education  
Used the software for: 2+ years

### "Giving Day Solution Helped us Reach Highest Levels of Giving "

March 15, 2021

5.0

Pros

Almabase is very intuitive to learn and easy to use. We recently tried the giving day solution for our alumni outreach. We achieved our highest level of alumni engagement and giving ever. However, the best part of Almabase is the loyal Customer Success team. Their support was above and beyond industry best practices, and they truly felt like part of our team in achieving institutional success.

Cons

While the solutions are very easy to use and set up, they offer limited range of custimization. Though, this is not without merit, because these solutions have been set up for success backed by data. Also, their limited customization options were not unlike those found at other providers.

Review Source

Dani M.  
Associate Director of Alumni Affairs  
Higher Education  
Used the software for: 6-12 months

### "This is a great company with an amazing product. "

May 10, 2018

5.0

Pros

The team that we get to work with. They are amazing. I have really enjoyed my experience with Almabase and would recommend them to anyone.

Cons

There are no negatives about this company. They work with us to achieve anything that we are looking to do through the platform.

Review Source

CD

Caprielle D.  
Advancement Associate  
Fund-Raising  
Used the software for: 6-12 months

### "More Alumni Engagement Opportunities & Helpful Customer Service"

August 11, 2020

4.0

The platform has been helpful in connecting with alumni, and the customer service team is helpful and responsive.

Pros

Features like a directory with a search by map feature, event registration and giving forms with clean design. We can add pages and create content easily. With Facebook/LinkedIn signups, integration with Raiser's Edge, and alumni able to update contact information on their profile, collecting contact data is more efficient. The team at Almabase is responsive with our questions, and helpful in making sure we are making the most of the product.

Cons

We would like the pages on Almabase to be more customizable and a news feed would be a great addition.

Review Source

MP

Megan P.  
Alumni Relations Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Love Almabase!"

April 1, 2024

5.0

Pros

Almabase has been such a great improvement for our Alumni Engagement as a small school. It provides great resources and benefits for our alumni, while allowing us to track engagement in ways we were never able to before. We especially love the communications center and events module.

Cons

It's difficult to find cons of Almabase, as the team is always working on and releasing product improvements. I've been very happy with the product for our use.

Review Source

TP

Theresa P.  
Consultant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Database for alumni"

November 29, 2022

5.0

Pros

This platform is very user friendly and well organized. With the help of customer support it was very easy to set up and offers a large variety of functions.

Cons

There are some limitations in the user approval process and some backend functions.

Review Source

TC

Theodore C.  
Coordinator, Career Services & Alumni Relations  
Higher Education  
Used the software for: 1-2 years

### "This product makes my job easy!"

January 15, 2021

5.0

Overall, I enjoy this platform. It allows us the opportunity to engage alumni inside of the area and in states and regions outside of the DC Metro area. \[SENSITIVE CONTENT HIDDEN\] is a guru when it comes to customer service and he makes everyone's day a bit easier when he's involved.

Pros

I really enjoy the communities feature on the platform and the fact that it is customizable to the needs of the client. We opt for a lot of mentorship and this platform makes that easy.

Cons

There isn't much to dislike about the feature. Sometimes I can forget how to do things, but that's more of a personal issue

Alternatives considered

[12Twenty for Employers](https://www.capterra.com/p/210715/12Twenty/)

Reason for choosing Almabase

Price was a key feature and the demo that Almabase provided was excellent.

Review Source

Helmuth F.  
CEO and Owner  
Media Production  
Used the software for: 2+ years

### "Great solution for Alumni-Management"

August 23, 2018

4.0

Very good, very responsive, always here to help.

Pros

Ease of use, constant development, modern interfcae.

Cons

Adapting languages (mulit-language support) of the webseite could be improved. There are still texts in English which can not be changed by the Admin of the Website.

Review Source

JJ

Joby J.  
Alumni Relations Director  
Education Management  
Used the software for: 2+ years

### "Amazing tool to build the alumni engagement & enable us to keep the network with alumni"

April 27, 2018

5.0

Pros

Feel great that we now have the capability to offer a platform for alumni networking. Alumni are able to stay connected after graduation and help other members in the community by sharing wide range of opportunities (career/internship...). This has been the one of the best investment to keep our alumni and students connected.

Cons

There are no cons in particular. Their support is also good and timely. Hopefully they keep continuing the excellent service.

Review Source

VR

Verified Reviewer  
Communications Assistant  
Education Management  
Used the software for: 6-12 months

### "Almabase has been an incredible asset to our alumni mission and vision."

May 14, 2018

5.0

A connected and engaged alumni database!

Pros

Almabase's team and their support is always quick, efficient, and the features that the team rolls out continue to improve both the user and admin experience. They are dedicated to the customer and their product to provide the best possible experience and continuously improve.

Cons

Some bugs were found by our team that probably should have been resolved in the site-build, but the support team was quick and ready to resolve them after the discovery of said issues.

Review Source

Lisa C.  
Alumni Relations  
  
Used the software for: Less than 6 months

### "Excellent from start to finish"

May 3, 2018

5.0

Much improved alumni engagement, donations, online event bookings and a great platform to showcase our amazing people.

Pros

It's easy to use, intuitive and looks great. It's packed with really great features that you didn't even know you needed - the team are great at taking feedback from current clients and developing new features ahead of the curve.

Cons

Not much! Everything is easy to navigate and there are great help guides when you get stuck. There was also a useful onboarding checklist to help us get started.

Review Source

Leslie A.  
jefe de tienda  
Defense & Space  
Used the software for: Less than 6 months

### "Un buena aportación al mercado laboral."

January 19, 2023

5.0

Pros

Me fascina ya que es una herramienta muy completa y debido a que con esta herramienta puedo tener una comunicación constante con mis socios y compañeros laborales de hecho su buen punto es que es muy económica.

Cons

En este caso no tengo ningún problema con esta herramienta de hecho me gusta debido a que me la recomendaron y es un gran acierto.

Review Source

KD

Kathryn D.  
Director of Alumni Relations  
Education Management  
Used the software for: Less than 6 months

### "Almabase is wonderful!"

December 1, 2021

5.0

I am incredibly impressed with the knowledge of and patience of Almabase's employees. I have yet to launch (within the month, though), but I know Almabase will revolutionize the ways my alumni communicate, network, reconnect, etc.

Pros

I appreciate the straightforward nature of Almabase, and mostly appreciate how willing their employees were to make it a success for my school.

Cons

There were a few features that could not be changed, and I would have liked a few tweaks, but it was nothing terribly important.

Reason for choosing Almabase

Better sales approach and better customer service after the sale (based on what I have heard from trusted colleagues at other schools)

Review Source

RJ

Robin J.  
Director of Advancement  
Religious Institutions  
Used the software for: 6-12 months

### "Almabase is AMAZING!"

July 15, 2021

5.0

Pros

Almabase was so easy to use and the customer support by Krishna was exceptional! Loved using this for campaign during Covid and makes it easy to reach alumni everywhere.

Cons

There was nothing we did not like about almabase.

Review Source

VR

Verified Reviewer  
Project Manager  
Research  
Used the software for: 6-12 months

### "Great platform for NASA internship alumni"

August 10, 2020

5.0

Pros

Almabase has provided us with a great platform for hosting our NASA internship alumni network and database. Our students like that they can update their own profiles, communicate with their class, and network with alumni in different classes. We like that we can conveniently communicate with all of our alumni and keep track of their accomplishments. Also, Almabase staff responds really quickly to any questions or issues that have come up.

Cons

We don't really have any complaints so far!

Review Source

LJ

Lisa J.  
Advancement Associate  
Education Management  
Used the software for: 1-2 years

### "Great Product!"

December 8, 2020

5.0

The overall experience has been great! We love the product and the Almabase team has been there every step of the way to help us get the most from the product. I would definitely recommend this software to other schools.

Pros

The Almabase platform is fairly easy to use for a non-technical person. It is a great way to quickly be able to connect with your alumni base. The team at Almabase is fantastic. Their customer service is second to none!

Cons

We just recently found that we could not set up a pledge form where users could set up reoccurring gifts, however, I am sure it is only a matter of time before the team adds this functionality to the product.

Reason for choosing Almabase

Price and Customer Service.

Review Source

JK

Joanna K.  
Alumni Relations Office  
  
Used the software for: Less than 6 months

### "A great alumni management tool with an amazing support team"

June 18, 2018

5.0

Pros

I love that this software is able to integrate with LinkedIn and Facebook to automatically capture alumni updates. Also that mailing lists are dynamic and change accordingly when an update is made to the profiles. It automates so many things and that takes the hassle out of the administration of the alumni office so that we can focus on actually engaging with alumni. The event management module is especially helpful in managing RSVPs. The support team has also been very gracious and patient with a non-technical person such as myself and taken the trouble to explain each function thoroughly. They are always ready to help.

Cons

For a more technically proficient user, it may be good if more of the customization such as changing fields and even uploading new batches of alumni data could be left to the institution themselves to handle. But for those who may not be technical, the fact that the support team handles this can be a great relief, as it is to me.

Review Source

Virginia H.  
Director of Publications and Marketing  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Used to set up an alumni database for our existing and lost alumni"

July 16, 2018

3.0

It was a useful tool in having all of your alumni information in one area and offered options that we ended up not using.

Pros

The support staff was very helpful in the setup and in addressing any issues that we had. The overall building of the "base" was fairly easy.

Cons

It didn't stand out enough as unique or needed to continue the yearly contract. We ended up using our new web platform to incorporate a signup form and keep alumni up to date.

Review Source

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