# Page 5 | Almabase Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Almabase the right Alumni Management solution for you? Explore 144 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133653/Almabase/reviews --- Almabase 4.7 (144) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Almabase ## Showing most helpful reviews Showing 101-125 of 144 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KH Krystal H. Alumni Relations Manager Education Management Used the software for: Less than 6 months ### "Almabase's Customer Service is Great!" December 12, 2020 4.0 With Almabase, we are connecting alumni with each other, with mentors to better their careers, and with jobs/internships with mutual communities. Pros Our users want to update their information easily - having the software integrated with our Raiser's Edge database is such a bonus! It allows us to easily and smoothly make updates to our records. The account manager responds to my emails quickly with video tutorials. Cons Some features that could be improved are the ability to track unique code links and the "By Resources" page to sort and filter out listings to just show a single letter selected. Alternatives considered [Graduway](https://www.capterra.com/p/134140/Graduway/) Review Source AG Alexandra G. Development Director Education Management Used the software for: Less than 6 months ### "Outstanding!" October 3, 2016 5.0 Our team evaluated several networking platforms before trying Almabase. Since our initial inquiry with Almabase about their product, we have been nothing but pleased. The customer service has been outstanding throughout all stages of our project, from helping us understand the platform, it's functions and benefits, setting up a pilot site for us to actually use and test the model, and throughout the implementation process. All was done extremely efficiently, and ahead of our projected time frame. All of our questions have been answered clearly and quickly. The changes we've requested to our site to personalize it to our needs (we are a high school--not a college) have also been addressed in the same manner. Since we are still learning about and understanding the product ourselves, we regularly reach out to our Almabase support contact who never fails to help immediately. We are thrilled with our decision to use Almabase! Pros Customer service, ease of use. Cons The price, though reasonable, may be a stumbling block to smaller organizations, like ours. We are hoping the success of the product will help support our funding request. Review Source Response from Almabase October 3, 2016 Thank you so much! Mark L. Director of Development & Alumni Education Management Used the software for: Less than 6 months ### "A game changer for small shops." September 19, 2018 5.0 Customer service is personal and thorough! Pros The best thing about Almabase is the relative ease to register. The connectivity with popular sites like LinkedIn and Facebook offers a familiarity to most of our alumni. Thrilled with how quickly we surpassed our initial goals for registered alumni!! Cons Just wish Almabase could communicate with Senior Systems. Review Source Monica G. eLearning Product Manager Human Resources Used the software for: Less than 6 months ### "Easy to setup and great tools to engage alumni" February 15, 2018 5.0 Pros We're extremely happy with Almabase. We have over 27,000 alumni in over hundred countries. The platform helps us easily connect with automation features and the ability to customize pages. Customer service was excellent from the sales call to when we launched the site. Review Source Response from Almabase February 22, 2018 Thank you so much for the feedback Monica. Looking forward to an exciting journey ahead :-) JE Joy E. Coordinator for Alumni Affairs Education Management Used the software for: Less than 6 months ### "Would recommend!" July 22, 2021 5.0 I am very pleased so far, it has been well received by our Alumni community. Pros I have enjoyed using the events module, mentorship and job opportunities features. Cons Some of the modules were complicated to develop, the ease of use was harder than expected. Alternatives considered [Graduway](https://www.capterra.com/p/134140/Graduway/) Reason for choosing Almabase We are a small shop and it seemed like a better fit. Review Source DD Danielle D. Alumni Relations Coordinator Higher Education Used the software for: Less than 6 months ### "Great Product, Great Service" February 27, 2019 5.0 We use Almabase as our primary means to communicate with our alumni. We also pitch it to our alumni as a way for them to find one another and engage on their own. Every week through Almabase we send 1-4 emails to various alumni and have at least one event registration active. These areas are the ones we use the most, and Almabase has been great. Pros Almabase is user-friendly, easy to learn, and the customer success team is always quick to help us with troubleshooting or even adapting the platform based on our needs. Cons There are few parts of the event module that work fine but could be more convenient, but Almabase is already working on adjusting these. Honestly, any issue we have is quickly looked at and updated, and we so appreciate their willingness to adjust their platform when necessary! Review Source JD Joanne D. Manager of Annual Fund and Donor Relations Fund-Raising Used the software for: 6-12 months ### "Excellent Customer Service-User Friendly Platform" January 27, 2021 4.0 The Almabase platform is a far more robust and interactive giving landing page than we could have ever created in-house. We have hosted two giving days on the platform so far and both surpassed our fundraising goals. Pros The Almabase team provides excellent Customer Support. The platform is pretty user friendly, and the team is there every step of the way to answer questions and solve problems. It also integrates with Blackbaud Raiser's edge, which makes uploading our transactions into the system very easy. Cons My marketing specialist wishes the visuals were more customizable. For instance, there is a black screen over the banner image at the top of the page that cannot be removed, and we would like to rearrange some elements in the templates. These issues are not a deal-breaker. Review Source AB Aslynn B. Dir. of Alumni Communications Public Relations and Communications Used the software for: Less than 6 months ### "Small school that uses Senior Systems" September 13, 2018 4.0 Like I said above, we are saving a lot of time filtering out groups and specific people for mailings and emails. The communication has improved greatly and we are excited to bring more alumni to the platform so that they can start benefiting from Almabase. Pros The ability to communicate and filter specific groups or people is literally as easy as a few clicks of a button. The amount of time we are saving by using Almabase to reach out to our alumni is immeasurable. We are still new to Almabase and are learning new things all of the time. As we learn more, we are more impressed and excited about our decision to use Almabase. Cons This software does not "talk to" Senior Systems, so it does make it difficult when information is updated on one platform. However, Almabase made a point to visit our school to see how we use Senior Systems and is going to try to find a way to communicate with it. They may not succeed, but they care enough to try. Review Source AH Ashley H. Assistant Director of Alumni Engagement Higher Education Used the software for: 6-12 months ### "Great product!" May 18, 2020 5.0 Great experience! If i could rate over five for customer service i would!! Pros Working with Almabase has been a great experience for us so far. They are very responsive when it comes to any questions that we have, whether it is via phone call or email. Right now I have monthly phone calls scheduled with our immediate rep and he is continuously working to help make things better for us. Cons There isn't anything that we have found to dislike! Alternatives considered [360Alumni](https://www.capterra.com/p/131972/360Alumni/)[Anthology Encompass](https://www.capterra.com/p/80648/Encompass/) Reason for choosing Almabase Price and product! Can't beat it! Review Source KA Kerri A. Director of Media Relations and Communications Higher Education Used the software for: Less than 6 months ### "Easy to learn platform with excellent customer service." December 7, 2017 5.0 Much more user friendly experience then previous software. Easier to stay up-to-date on alumni information and to communicate with alumni. Also easier for alumni to communicate with Webb and with each other. Pros It's extremely helpful that this software links up to alumni social media accounts, providing you with the most up-to-date job information, headshots, and email addresses. It also allows you to track their engagement through eblasts, events, and social media. The map feature is extremely help for the Admissions Dept., Development Dept., current students, and alumni. Review Source Response from Almabase December 11, 2017 Hi Kerri, Thanks a lot for your feedback. It is a pleasure working with you and looking forward to a long partnership. Best, Almabase Team KH Katy H. Advancement Officer Higher Education Used the software for: Less than 6 months ### "Integration and Installation of Almabase" November 6, 2019 5.0 We are able to connect our alums with each other along with updating our database at the same time. The customer service is the real highlight of this product along with their ability to listen to my comments and suggestions to make the tool more responsive to our needs. As they grow and mature this will also become a really awesome tool. Pros The search ability for alums across the world to connect with each other along with the ability for it to integrate with our Raisers Edge database. Cons There is nothing that we truly like least but there are sometimes limited options for customization. Reason for choosing Almabase This tool really seemed to be responsive to our needs and was more user friendly than a larger entity like Blackbaud. Review Source SS Saige S. Director of Alumni & Family Relations Higher Education Used the software for: Less than 6 months ### "Fantastic Customer Service" October 1, 2019 5.0 Our office consists of 9 total employees with one person (myself) handling all alumni and family relations programming. Almabase has allowed me to work more efficiently and engage more alumni and constituents while I do that. We particular love the event management, giving platform, and email tools. Pros Almabase is the perfect solution for our very small alumni and development shop. Their customer service is second to none. They reply so quickly to every inquiry and often adapt to meet the needs of their customers. They are truly focused to making their customers happy. Cons At this time there are not features that I would consider "cons" Review Source MD Melissa D. Assistant Director of Marketing Higher Education Used the software for: 1-2 years ### "Interactive Platform Promotes Alumni Engagement" March 31, 2020 5.0 Pros Almabase provides numerous ways to engage with program alumni, including email campaigns, interactive communities, donor campaigns, career opportunity boards, and more. These options allow us to create a tailored, meaningful experience for over 9,000 alumni from 165+ countries. Cons We would like to see an integrative app where students can directly chat with each other (similar to WhatsApp or Facebook Messenger). Review Source AW Andrew W. Director of Advancement Servics Higher Education Used the software for: 6-12 months ### "Almabase has helped make our giving days a real success " February 1, 2021 4.0 I've had a great experience with my Almabase Customer Success Manager. He has been really helpful and responsive when I've needed help, but I haven't needed much help with our first two give days because their fundraising pages have been easy and intuitive to set up and run. Pros The ability to set up fundraising pages for our give days in a quick and easy-to-use manner. The customer service has been very responsive and very easy to work with. Cons The way some of the image and text content was formatted on the pages. I had to play around to get some pictures and tables to look just right. Also, the limited options on some of the gift settings. Review Source Kelle S. Frontend Developer Information Technology and Services Used the software for: Less than 6 months ### "Great Experience with Almabase!" December 10, 2019 5.0 Pros I liked the ease of and use and the help documentation that was provided. Cons I would have liked to have some developer access but the team was super helpful. Review Source MD Michelle D. Associate Used the software for: 6-12 months ### "Working with Almabase has been great! We've connected with alumni from all across the country! " September 21, 2017 5.0 Pros Almabase software is extremely user friendly and very nicely organized. The platform allows us to connect with Alumni through emails and keep them up to date on current events and activities happening on campus! With the help of Almabase we were able to sell and distribute tickets for our 40th Anniversary Gala which was amazing! There was such a great turn out. Technical support for this software has been exceptional. If we were had any questions or concerns we would received immediate support from Naveen, one of the Almabase representatives. He would explain everything very clearly, and made us aware of new features of the platform. Overall, customer service is truly amazing! Review Source Response from Almabase September 26, 2017 Thanks for your feedback, Michelle. JP Jonathan P. Development Officer Higher Education Used the software for: Less than 6 months ### "Almabase is a great tool for alumni associations on a budget" April 12, 2019 4.0 Overall, satisfied with the quality of Almabase for the price. Its functional and economical. Pros The price of Almabase is very fair for the functionality you receive in return for your alumni platform. It has some great syncing options. For us, it syncs with Raiser's Edge, which is an extreme benefit. We can pull/push data to/from our constituent database and alumni network. Cons I felt that the implementation process and training could use a little work. I felt unprepared and not trained enough (as a user and admin) to handle the software. Review Source TO Tyran O. National Alumni Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Universal Alumni Engagment Tool" September 19, 2019 4.0 Positive experience, looking forward to seeing the response from our alumni. Pros Visually it looks great. It has all the functionality that we needed to do our work with the alumni community. This allows my team to streamline our communication and provides a universal location for our alumni to go for both local and national resources, events, and network. They provided great technical assistance and the rep made himself available whenever I had a question Cons We haven't found anything yet. We launch our platform a week ago. Review Source VR Verified Reviewer Program Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Almabase Review" August 27, 2018 4.0 Almabase has allowed us to easy stay in touch with and reach out to our alumni. The customer service from Almabase's end is very good. Pros The ability to get all of our alumni in one database and easily reach out to them with new updates and opportunities is great! The platform looks professional and modern. Cons Customization in some areas of the platform could be enhanced. Review Source SP Srinath P. PhD researcher Used the software for: ### "Networking tool for new age alumni " December 29, 2014 5.0 As the world is increasingly becoming connected, by ever changing communication technologies, staying connected with those who matter has also become important; "those who matter" are also changing as rapidly as anything else. In this context, the platform created by Almabase to reach out to your fellow alumni is a decisive resource. Examples that I liked so far are: Advertising the job postings to the right audience. Finding aptly qualified alumni in your surroundings, far away from ones own place of origin, who can empathise with your background, to seek advice on a range of things. These are only initial examples-with limitless creative ways yet to be envisioned and exploited. Apart from the concept, almabase excels technically, in providing an effortless, user friendly interface with minimal intervention on the part of user. Its artificial intelligence based algorithms ensure that publicly available information is automatically updated making it very reliable. Review Source AC Andrew C. President Philanthropy Used the software for: 6-12 months ### "Attentive Customer Support and Guidance" October 30, 2020 5.0 We’re early in the launch of our network, but all the tools are there for us to turn on as we progress. Pros The suite of features encompasses the core activities of an alumni network like ours. Cons Any challenges with use or navigation have been nicely and quickly addressed out our Customer Success Team, so there isn’t much not to like. Reason for choosing Almabase Domain expertise, cloud-based, value and customer support Review Source SM Sarah M. Director of Alumni Affairs Used the software for: Less than 6 months ### "The customer service team is #1 in my book." July 26, 2017 5.0 Pros The software is easy to use and makes our jobs so much easier. Our alumni love connecting with each other without sharing personal information, which was impossible to do before. Cons Any challenge we have encountered, their team has resolved quickly. We did have to change our payment platform to PayPal (other options were also available), but this ended up being best for the user in the end and we're so glad we did. Review Source Response from Almabase July 26, 2017 Thanks a lot, Sarah. We are proud to be a partner of ULM Alumni Association. JA Josh A. Associate VP of Institutional Advancement / Director of Alumni Relations Higher Education Used the software for: Less than 6 months ### "Quality product with great customer service!" December 9, 2020 4.0 We are hopeful that our younger alumni will become more engages by using Almabase. Pros The ease of the setup and the ease of signing up to use the platform. We have received positive feedback from our constituents on how easy it was to sign up for the network. We are excited to continue to find ways to connect our alumni with each other as well as with our students utilizing Almabase. Cons Would love to see Almabase available as an app or more user friendly on your phone. It is easy to use on your phone but has a few small glitches. The product is very user friendly and I am excited to see the functions they will continue to develop. Review Source VR Verified Reviewer Teachers Aide Used the software for: 6-12 months ### "Great if you have little or no experience " June 28, 2018 5.0 Pros Allows you to connect with alumni on different platforms, based on class year, interest, university affiliation, and social media interactions. Cons I am unsure of what the average price for something like this but i would change anything it would be the price. Review Source Allen M. Analyst Marketing and Advertising Used the software for: Less than 6 months ### "eases the task of organizing an alumni base" February 22, 2020 4.0 Improved the speed and depth of the alumni development process Pros Great automatic updates of registered alumni in terms of job hopping. Saves a lot of time in updating contact inromation Cons A little difficult to get the product to flex when segmenting lists without holding the admin role. Not too custom of a product Review Source Response from Almabase March 18, 2020 Thank you for your review. We appreciate your comments and will look into improving the flexibility in segmenting lists for non-admin users. This is not something many schools use us for so we'd like to understand your needs better. Would you kindly let us know at which institution you used Almabase? ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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