--- title: "PaperCut Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PaperCut Software - reviews, pricing plans, popular comparisons to other Print Management products and more." source_url: "https://www.capterra.com/p/133655/PaperCut/" page_type: "product" language: "en" --- # PaperCut Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PaperCut ## What is PaperCut? If you’ve got photocopiers, multifunction devices, or printers in your workplace, you’ll benefit from PaperCut print management software. It doesn’t matter what brand of printer you have, and it doesn’t matter what devices you print from (laptop, tablet, phone). Everything just works. PaperCut enables, tracks, and secures not just your printing, but your copying and scanning as well, giving ultimate visibility, control, and waste reduction over your entire print environment. ## What is PaperCut used for? [Print Management](https://www.capterra.com/print-management-software/)[Web to Print](https://www.capterra.com/web-to-print-software/)[Print Estimating](https://www.capterra.com/print-estimating-software/) Overall rating Based on 65 user reviews Reviews sentiment Positive 91% Neutral 6% Negative 3% Starting price $435 Per User, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## PaperCut alternatives Highest Rated [Vasion Print](https://www.capterra.com/p/211077/Printerlogic/) [4.8 (204)](https://www.capterra.com/p/211077/Printerlogic/reviews/) Starting price $121.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211077/Printerlogic/) [4.5 (11)](https://www.capterra.com/p/216273/HiFlow-Solutions/#reviews) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (21)](https://www.capterra.com/p/99210/E-Pro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [OnPrintShop](https://www.capterra.com/p/110250/OnPrintShop/) [4.6 (59)](https://www.capterra.com/p/110250/OnPrintShop/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/110250/OnPrintShop/) [View all alternatives](https://www.capterra.com/p/133655/PaperCut/alternatives/) ## FAQs about PaperCut Overview ### What problems does PaperCut solve? PaperCut solves uncontrolled printing costs, unsecured documents left on trays, and inefficient printer use across shared offices, schools, and campuses. Its follow-me printing, quotas, cost tracking, and usage reporting help IT teams, administrators, finance managers, and educators centralize print management, reduce waste, enforce access policies, and bill departments or users accurately. Answer based on 49 reviews Overview ### Which roles and teams benefit most from PaperCut? PaperCut is most used by IT administrators, support technicians, and technology directors who manage printers, user access, and print policies across organizations. It also benefits educators, school operations staff, and department leaders who need to control printing costs, monitor usage, support secure printing, and simplify campus or office document workflows. Answer based on 63 reviews Overview ### What company size and industries is PaperCut built for? PaperCut is built for midsize businesses most of all, with 46% of reviewers, and it is used most in Education Management at 39%. It also serves small businesses at 41% and enterprises at 14%, with additional adoption in Higher Education at 14% and IT services at 10%, primarily for print management. Answer based on 65 reviews Features and Usability ### What are the key features of PaperCut? PaperCut includes core print management features like Follow Me printing, secure print job release, print tracking, and print quotas. Differentiating capabilities include reporting and analytics, cost tracking with departmental billing, Active Directory and single sign-on integration, plus mobile and guest printing for shared or multi-location environments. Answer based on 49 reviews Limitations ### Does PaperCut have bugs or reliability issues? PaperCut works reliably for some teams, but many users report bugs, connection problems, and service interruptions. Schools, small businesses, and mixed-device environments mention freezes, login issues, VPN problems, cloud print disconnects, and limited offline fallback. Some minor issues have simple workarounds, but recurring glitches can disrupt daily printing. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does PaperCut integrate with? PaperCut integrates with 11 third-party tools, including payment platforms such as PayPal, Mercado Pago, Paybox, Payconiq, Worldpay for Enterprise, and Authorize.net. It also connects with accounting and legal systems including QuickBooks, Xero, Sage Timeslips, Time Matters, and WestFax. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does PaperCut offer? PaperCut provides documentation and videos to help teams get started. Documentation supports self-paced reference for setup and ongoing use, while videos offer visual guidance for learning key features and following product steps. Getting Started and Support ### What customer support options does PaperCut offer, and how do users rate the experience? PaperCut offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as helpful, well documented, and effective during implementation and routine questions. Some report difficulty resolving certain bugs, indirect support paths, and uneven help for specific device integrations. Answer based on 10 reviews Features and Usability ### How well does PaperCut handle reporting? PaperCut gives administrators clear print tracking and management reports for costs, usage, and sustainability. IT teams, schools, and universities often use it to monitor departments, users, toner, errors, and environmental impact. Reporting is flexible and easy to access, though some advanced setup and integrations can feel less straightforward. Answer based on 18 reviews ## Features AI summary Based on 369 Print Management reviews Capterra data shows that buyers of print management software rank the following features as their top priorities: - **Billing & Invoicing** (**63%** of reviewers rated this feature as critical) - **Multi-Printer Support** (**57%**) - **Secure Print Job Release** (**46%**) PaperCut supports all three of the features reviewers rate most highly: **Billing & Invoicing**, **Multi-Printer Support**, and **Secure Print Job Release**. Together, these capabilities help businesses track print-related costs, manage output across multiple devices, and protect sensitive documents at the point of release, allowing teams to control spending, improve oversight, and maintain print security. Multi-Printer Support 5.0 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Supports printing from multiple connected printers Secure Print Job Release 5.0 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Hold print jobs and only release for printing once users have verified their identity at the printer Device Status Monitoring 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Monitor the status of devices on the network Print Billing 4.9 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Bill users for print jobs through invoices, debit/credit card payments, or print credits Remote Printing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Print remote documents from multiple devices Print Quotas/Limits 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Set quotas or limits for printing from individual user accounts or groups PaperCut 45 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Authentication: Verify the identity of users/devices to enable secure access - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Visualization: Graphical representation of data - Device Status Monitoring: Monitor the status of devices on the network - Document Imaging: Convert paper files into digital images - Environmental Metrics: View and track various environmental indicators including material wastage, energy usage, and carbon footprint - For Printing Industry: Designed for businesses in the printing industry - Guest Printing: Allow guests to print from their own device, without preexisting user accounts - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Mobile Printing: Print from mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Printer Support: Supports printing from multiple connected printers - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Print Billing: Bill users for print jobs through invoices, debit/credit card payments, or print credits - Print Job Deletion: Centrally delete print jobs from the queue - Print Job Routing: Route jobs to the most appropriate printer according to customizable rules - Print Management: Helps control, track and monitor printing processes - Print Quotas/Limits: Set quotas or limits for printing from individual user accounts or groups - Printing Services Integration: Outsource printing services to a third party - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Remote Printing: Print remote documents from multiple devices - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Secure Login: At least a username and password is required to access the system - Secure Print Job Release: Hold print jobs and only release for printing once users have verified their identity at the printer - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Features 4.5 (65) 4.5 Based on 65 reviews ## Pricing Value for money 4.4 (48) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/133655/PaperCut/pricing/) Basic $435.00 Per User,One Time Value for money 4.4 (48) 4.4 Based on 48 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Mercado Pago](https://www.capterra.com/p/250909/Mercado-Pago/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[ WestFax](https://www.capterra.com/p/176040/WestFax/)[ Paybox](https://www.capterra.com/p/204783/Paybox-by-Verifone/) ## Support, customer service and training options Customer Service 4.5 (49) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (49) 4.5 Based on 49 reviews ## User reviews Overall rating 4.5 Based on 65 reviews Filter by rating 5(42) 4(17) 3(4) 2(0) 1(2) Mentioned topic Sorted by most recent BB Bronwen B. Student Representative Education Management ### "Works well for multiple machines and users." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 30, 2025 Used throughout the university on multiple machines with multiple users. Permits easy refunds were there are problems with the machines. Easy to use for most users. Pros Intuitive photocopying management on shared copiers. The instruction order is logical and it allows simple upload of credit, management of print queues and adjustments before jobs are finally released. Very easy to integrate with cloud storage of documents in One Drive. Balances on account update immediately. Cons No obvious cons! The graphics could be updated to be more contemporary is the only thing I can find to comment on here. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Anthony D. IT Technician Higher Education ### "Essential software for printer management." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 10, 2025 PaperCut has been an invaluable tool in supporting our day to day business needs. The reliability of the system has been excellent. Pros PaperCut gives us total control over the management of our print fleet. With our increased focus on sustainability the monitoring tools and environmental impact data have been especially useful. Toner level data and error reporting help our support team keep on top of daily maintenance. End users have no problems navigating the printer interface and make use of all the features. Cons Having used PaperCut for many years there is nothing negative that immediately comes to mind. Continued updates have improved the usability and features on offer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Andy P. Director Marketing and Advertising ### "Good quality print management software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 16, 2024 Pros Papercut provided me with automated reports about my print usage. They show you a lot of analytics and the user interface is well designed. Cons It seemed to slow down the time it took to print documents slighly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Joseph M. Assistant Aquaculture Engineer Farming ### "PaperCut The Beacon Of Innovation " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2024 PaperCut is the beacon of innovation and environmental stewardship. Pros From the get-go, PaperCut impresses with its simplicity in installation and operation. It’s a breeze to integrate into existing systems, and its compatibility with various devices and operating systems means it’s ready to work in diverse IT environments. Cons PaperCut for me, it is just fine and has no cons. Switched from [YSoft SAFEQ 6](https://www.capterra.com/p/227954/Y-soft/) [Vasion Print](https://www.capterra.com/p/211077/Printerlogic/) [Pharos Blueprint](https://www.capterra.com/p/241614/Pharos-Blueprint/) [Printix](https://www.capterra.com/p/240384/Printix/) [Equitrac Express](https://www.capterra.com/p/211082/Equitrac-Express/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Andrew W. Network Administrator Education Management ### "PaperCut MF" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2024 Pros I think the ease, diversity and flexibility of using the product. It is intuitive to use and alongside their support documentation is a simple product to setup, edit and administrate. Cons The product seems to be best in a single domain environment as by default users are authenticated via username prefix and in a multi-user domain this can cause issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LA Lenice Aparecida de Carvalho P. Técnico em Secretariado Higher Education ### "Excelente para gestão de impressão" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 28, 2023 De toda forma é um excelente software que pode ajudar muito a sua administração de impressão, gerando economia às empresas. Pros O Papercut é um excelente software para gestão de impressões no ambiente corporativo. Com ele é possível gerenciar e controlar as impressões, o que pode resultar em economia para a empresa e também menos papel no meio ambiente. É possível ainda criar cotas e administrar diversos perfis de usuários, de acordo com suas necessidades. Possui também a geração de relatórios e análise, sendo possível estabelecer políticas dentro da organização. Cons A maior dificuldade se dá na implementação inicial, demandando suporte técnico especializado. Apesar de muito prático na utilização, a instalação e configuração é um tanto específica, impedindo que usuários iniciantes tenha êxito. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Duncan R. ICT Manager Education Management ### "Excellent Print management product " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 25, 2023 It works well and integrates well with Microsoft Windows, the everyday management is easy just some of the lesser everyday tasks are harder to do but with the right reseller for happy its a great product with regular security updates/fixes Pros Simple to use from a users perspective with assigning jobs to different departments (if your in more than one) and easy management of setting budgets for users in the admin section Cons So of the UI isn't straight forward and not how you would expect to access certain functions immediately, but if you poke around you can normal work it out. Switched from [Equitrac Express](https://www.capterra.com/p/211082/Equitrac-Express/) For a simpler product more education focused Reasons for choosing PaperCut Not Applicable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Stuart W. IT Manager Education Management ### "“Does what it says on the tin”" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2023 Pros I have used PaperCut NG and latterly MF for 8+ years. The product is easy to implement and upgrade. It just works! Support is first class on the few times I have had to contact them. Cons I can’t really think of a downside to the product. It’s well engineered. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PA Pedro A. Responsable informatica Primary/Secondary Education ### "Buen gestor de cosumos de impresiones" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 29, 2022 Valoro muchisimo la gestion de costes con los usuarios.El ahorro es muy significativo.Además hacemos que el planeta no consuma tantos arboles. Pros La facilidad de uso.Gracias a Papercut hemos reducido bastante el consumo de toner y de folios Cons Los usuarios cuando se les acaba el saldo se molestan mucho. Reasons for choosing PaperCut Fué el software que eligió mi distribuidor de impresoras y tenemos confianza en dicho distribuidor. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OR Orlando R. IT Technician Construction ### "Follow Me Print" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 10, 2022 Pros I like the Follow Me Print feature because in a big organization with more than one printer, you're able to print release your jobs from any printer within the organization. QR scan to release your jobs is another great feature. Cons It can be slow when printing, I am not sure if this could be caused by hosting the server on the cloud. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/133655/PaperCut/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Printlogic vs PaperCut](https://www.capterra.com/compare/133655-140127/PaperCut-vs-Printlogic)[uniFLOW vs PaperCut](https://www.capterra.com/compare/133655-210708/PaperCut-vs-uniFLOW) [MyQ X vs PaperCut](https://www.capterra.com/compare/133655-207724/PaperCut-vs-MyQ)