# Page 2 | PaperCut Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is PaperCut the right Print Management solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133655/PaperCut/reviews --- PaperCut 4.5 (65) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 13th, 2026 # Page 2 - Reviews of PaperCut ## Showing most helpful reviews Showing 26-50 of 65 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Steven C. IT Support Technician Primary/Secondary Education Used the software for: 2+ years ### "PaperCut - small enterprise" May 12, 2020 4.0 Installing PaperCut has permitted our organization to restrict usage of our printers to authorized persons only. We can also easily identify instances of excessive printing. Folks are no longer printing out 500 page cookbooks or encyclopedias in full color. Pros This software provides our users with the ability to send their print jobs to a default printer and retrieve that job from any printer on the network. That convenience alone is probably the best feature of this application for our users. The software is easy to set up and maintain. It can be configured to draw basic user information from Active Directory and you can manually enter individual accounts for persons who may not have an AD account. The application tracks printed pages for each user which can be beneficial for internal accounting purposes. Users can release print jobs by logging into the printer using the printer's touchscreen panel, or with their employee ID badge. PaperCut provides the badge readers. Cons We have experienced issues with with the ability of our users to print documents when different printers have had different versions of PaperCut firmware installed. It seems that the PaperCut software needs to have all printers using the same firmware version which must be appropriate for the specific version of the PaperCut software. Review Source KS Karen S. teacher Education Management Used the software for: 2+ years ### "Papercut in the School Setting" September 24, 2020 4.0 I wish we'd never added Papercut. Whatever we were using before was MUCH more teacher friendly. Papercut has been mostly frustrating to use. Papercut does not have issues every day, but when it does, they make my job very difficult. Pros Our school district starting using papercut a few years ago. I suppose, because it was convenient for those who worked in different settings and to track copier usage. It is convenient to be able to use any copier in the building to print something from my computer. This is really the only advantage I've experienced as opposed to being able to print to a designated copier before. Cons There are A LOT of things I do not like about papercut and most of them I've sent on to my IT people to share. However, I've not seen anything change in 2 years. There is no work around when internet is down. The copier becomes nonfunctional. This is a HUGE problem in schools because when internet is down, we often need to make paper copies to continue to do the lessons we had planned to do online. Also, the settings are not all functional. For instance, it defaults to 2 sided copies and I cannot print from my computer to the copier for one sided copies. This is an issue if I'm printing personalized, confidential information such as grade reports. Also, my experience has been that it seems to glitch a lot. I will put in for it to copy 35 copies and it runs 1. Review Source LAdCP Lenice Aparecida de Carvalho P. Técnico em Secretariado Higher Education Used the software for: 2+ years ### "Excelente para gestão de impressão" June 28, 2023 5.0 De toda forma é um excelente software que pode ajudar muito a sua administração de impressão, gerando economia às empresas. Pros O Papercut é um excelente software para gestão de impressões no ambiente corporativo. Com ele é possível gerenciar e controlar as impressões, o que pode resultar em economia para a empresa e também menos papel no meio ambiente. É possível ainda criar cotas e administrar diversos perfis de usuários, de acordo com suas necessidades. Possui também a geração de relatórios e análise, sendo possível estabelecer políticas dentro da organização. Cons A maior dificuldade se dá na implementação inicial, demandando suporte técnico especializado. Apesar de muito prático na utilização, a instalação e configuração é um tanto específica, impedindo que usuários iniciantes tenha êxito. Review Source VR Verified Reviewer Assistant Director, Operations and Data Management Higher Education Used the software for: 2+ years ### "Excellent Printing Management" November 22, 2019 5.0 We were hoping to reduce the number of documents that we printing. This product was crucial in meeting those goals. Pros I truly like that this software makes you think twice about printing by displaying the total cost to print your request. Budgeting allows you to charge printing jobs to specific departments. The built in reminders that you can print double-sided or in black and white to save money are helpful as well. Cons There are few things that I can think of that I would change about the product. It occasionally freezes and needs to be reset or has issues opening when used via a VPN. These issues are minor and infrequent. Review Source AB Anupama B. Information Technology Student Assistant Information Technology and Services Used the software for: 1-2 years ### "PaperCut - Pros & Cons" February 22, 2019 4.0 I use PaperCut almost daily and I really like it. The look and the feel of the software is top-notch. It doesn't feel like just any software. I think it just needs to figure out a way to maintain good communication with the printer. Pros PaperCut is an exceptionally nice software that allows you to print for a price. I think the most amazing thing about PaperCut for me is that it estimates and discourages your paper use constantly, which I really appreciate. The way this software has been conceptualized really is amazing because it is so detailed for a software that is made to print! It shows your transaction history, recent print jobs, and even jobs pending release. Personally, I am very fond of PaperCut. I even like its logo; I think it's well-designed. Cons I don't like the fact that there is no two-way communication with PaperCut. For example, if a print job is ordered but suppose the printer is not working, PaperCut will still process the transaction and charge you accordingly. This really hurts students who are on a budget. I wish they came up with an idea to ensure that the software charges people only when the printer actually prints the paper. Review Source VR Verified Reviewer Director of Technology Primary/Secondary Education Used the software for: 6-12 months ### "Take control of your company's printing" February 4, 2019 5.0 Papercut has revolutionized the way we handle printing in a K-12 school environment. Gone are the days of wondering who just printed a 500 page document--Papercut keeps track of it all. Pros Very easy to setup. Integrates with Microsoft Active Directory and gives you tons of different options to allow your users to print. Mobility printing is a game changer, especially if you have a lot of visitors to your company that may need to print but you don't want to give them the keys to your kingdom. There are many different reports you can run depending on what kind of data you need to look at. Web interface means I can manage it from wherever. Cons Lots of sub-menus. Sometimes the thing you want to do is buried under numerous tabs inside of other pages. The software does have a search feature which helps and after you spend some time in the software, you'll figure out where everything is. Review Source SW Stuart W. IT Manager Education Management Used the software for: 2+ years ### "“Does what it says on the tin”" February 15, 2023 5.0 Pros I have used PaperCut NG and latterly MF for 8+ years. The product is easy to implement and upgrade. It just works! Support is first class on the few times I have had to contact them. Cons I can’t really think of a downside to the product. It’s well engineered. Review Source RF Robert F. Madison School Distrct Education Management Used the software for: 2+ years ### "Amazing Product, Built by Amazing Geeky People, No other product can touch it" July 18, 2019 5.0 Pros PaperCut is clearly built by modern geeks that get it. They understand what users want, and build it. The software isn't some dated stodgy offering - it's fresh, packed with features, looks fantastic, is reliable, flexible, and super well documented. The culture really shows through! I wish all software was this good. +Follow-Me Printing +Google CloudPrint +Apple AirPrint +Web Print +Email to Print +Works with virtually any device, printer, MFP, copier +Awesome web interface +Easy upgrades +Great support +Constant development progress +Google Integration including SSO Cons \-Some MFPs have better support than others Reason for choosing PaperCut It was very much, far superior in features, interface, support, etc. Review Source VR Verified Reviewer Deskside Support Specialist - Teamlead Legal Services Used the software for: 6-12 months ### "A cut above the rest. " December 30, 2018 5.0 Our company was attempting to centralize printing (removing deskside printers), cut down on waste, and streamline printing to several large machines over several offices. Pros PaperCut is a strong enterprise level "follow me print" application that allows you to easily deploy and maintain a centralized printer fleet. This application helps reduce waste, enforce security policies, and provide centralized support/administration for IT. Cons So far I haven't found many cons. There have been some dififculty adapting some devices onto the application's printer drivers, but, the issues have been resolved with excellent product and technical support from the PaperCut team. Review Source RT Rob T. Partner Used the software for: 2+ years ### "Does what it needs to but no fun to manage." March 25, 2018 4.0 We know who printed what and can type that into an invoice for them. Pros Users are in control of their own expenditure. Works across printing and photocopying. Linux, MacOS and Windows for server and users. Cons Doesn't catch USB dongle printing on Ricoh MFD. Made by developers for developers, no thought is given to UX. Lack of integrations and cloud service. Google Cloud print integration stinks to set up and so hard to use you won't want to roll it out to users. You have to be comfortable editing text files to take full advantage of features. No integration with invoicing software indicates the company's focus is not on administration. Review Source NP Nebojsa P. Network Coordinator Education Management Used the software for: 2+ years ### "Papercut MF School Ambient" December 23, 2020 5.0 This is must have software when you need to control user printing in the ambients that have many users. Pros This software is one of the most complete printing management software. It help reduce cost in printing, and helps ecological sustainability. It saves lots of paper, and its managment controller helps having control of the entire printing system. Cons The initial implementation is not that easy, and adding more devices also. The price is a bit higher, but it pays back. Reason for choosing PaperCut The software is one of the pioneers in the industry, and it is built on clients recommendations and the requirements. Review Source VR Verified Reviewer Clerical/Graphic Designer/Website Admin Higher Education Used the software for: 1-2 years ### "Papercut makes it extremely easy to track departmental expenses" December 18, 2018 5.0 Pros Without Papercut our department could easily be hemorrhaging money due to the fact that EVERYONE likes using out printer, but with Papercut we can easily make sure the right people are being billed. Cons There can be a bit of a lag between hitting print and something printing due to the additional step of logging into Papercut. Review Source Daniel G. Support technician Law Practice Used the software for: 1-2 years ### "Super easy to use!" October 15, 2019 5.0 Overall, very easy way to handle print jobs for a large firm. Pros The end user experience is solid. Simple to enter data and great way to track printing. It gives all the necessary information right on the screen. Cons The admin console should be a bit easier to navigate. Several options should be consolidated to simpler menus Review Source AT Andy T. Helpdesk & Systems Tech Media Production Used the software for: 2+ years ### "Great Print Management Platform" February 14, 2020 5.0 PaperCut is pretty much everything we need in a print service. There are a few features that we don't have on our level of the platform, but it's been great for managing our printing and copying needs among all end users. Pros It gives a lot of information about our various print jobs, printers and copiers, and the users that do the printing and copying. There isn't a whole lot of maintenance. It also has a ton of features, even though we don't take advantage of all of them at this time. It's great that you can put up messages to users when they print or create print budgets if needed. It also is a great way to track people that are overusing printing rights like color. Cons We had some trouble getting it to work with recently adopted Macs. There are some features that are only available with a client on end user machines, but that's not a deal breaker. Review Source VR Verified Reviewer Infrastructure Engineer Information Technology and Services Used the software for: 1-2 years ### "Secure you printers now" February 1, 2019 5.0 Pros Offers an easy to implement way of securing your printers, reducing the cost of printing and improving the printing culture around of the company. Cons cannot think of anything. it is a piece of software that just works Review Source KM Karla M. Head of Vendor Relations Education Management Used the software for: 2+ years ### "makes your life easier - saves resources & money" December 9, 2019 5.0 Our experience with Papercut was only positive. We sell mostly to universities an this is a great advantage and helps so much. Maybe because it was also developed at University Melbourne. As this works perfectly for large user groups in a simple manner, we are convinced that this will be helpful for almost all businesses, reducing costs, comply with data protection and save trees and stress in your office. Pros \+ easy to use + works with all types of embeddes, not specific to a vendor + web-based + very great support regarding implementation via ITS + saves so much paper and resources --> great for environment and everyone who ever had problems in finding his print in the printer + supports GDPR guldeslines as only the printing person receives the documents Cons We had only positive results and experiences yet. ITS Support could help with all needed questions, nothing to mention. Review Source VR Verified Reviewer teacher Education Management Used the software for: 6-12 months ### "Review from Teacher" July 18, 2019 5.0 Pros \-you can print from your computer and printer -release copies once at printer -reduces paper because you need to be at the printer to get copies -codes are used to print and track printing Cons \-if i am printing from my computer and i cant leave my room i dont have a choice because i have to release prints with a code then make the copies -time consuming Review Source DT Daniel T. Pharmacy Student Used the software for: 6-12 months ### "Some connection problems but an overall good software." March 19, 2018 3.0 Quick and painless (once connected) printing. Pros Once you get connected it is as simple as can be: connect, hit print, go to the printer, log in, and print. There is an ID card reader that allows students/employees quick and painless access. Once logged into the printer there are a variety of functions. Cons I had quite a few connection issues. You must be on the specific WiFi network and if there is a problem logging into that you cannot connect. I was able to see our IT team and fix the error, but later I was randomly removed from the printer network and had the same connection issue all over again. You also must connect separately to the black and white function and the color function on your laptop. Review Source RW Ross W. User & Devices Team Lead Higher Education Used the software for: 2+ years ### "Amazing print tracking & deployment tool" December 3, 2019 5.0 PaperCut has drastically reduced the amount of time spent troubleshooting printing issues, and thus saved us a significant amount of money. Pros Very easy to use, can be easily managed in house. Turns printing from one of the most hated IT activities into a breeze to manage. Cons Licensing for devices can be expensive, especially for devices that require both server and device licenses. Review Source VR Verified Reviewer Marketing Associate Retail Used the software for: 1-2 years ### "PaperCut Review" January 15, 2019 5.0 Overall, I enjoy the use of this product and would recommend to other managers that need a software to manage printing needs for this type of workspace (shared)! Pros Working in a communal workspace, this software makes perfect sense to keep all printing needs in one place and cost effective for all parties. As a user, I find it simple and timely to get all printing completed. Cons I do not like how specific files printed can be seen by all users within one account. Review Source NR Nikki R. Teacher Education Management Used the software for: 1-2 years ### "Giving balances to students for color printing has saved a ton in toner!" May 9, 2018 5.0 Students can manage their own print jobs, preventing wasted toner and paper Pros Before PaperCut, students would either print to our color printer for EVERYTHING, or we would need to block them from using the color printer. Now we can allow a certain amount of printing per student, which helps them manage their own print jobs! Cons Sometimes printing from Chromebooks doesn't work, and IT says it is the link between papercut and google. Review Source KH Kyle H. Information Technology Information Technology and Services Used the software for: 1-2 years ### "Papercut makes managing print jobs a breeze. " May 8, 2018 4.0 Helps us save on paper and toner, and identify problem users. Pros As a school district, we go through a ton of printer consumables. Papercut allows us to track and limit print jobs, and to see who our problem users are. We can set quotas to prevent unneeded printing from happening. Cons Google Cloud Print integration could be a little better, we have to republish our printers every now and then. Review Source TB Timothy B. Field IT Tech Information Technology and Services Used the software for: 2+ years ### "Does what its supposed to do." July 23, 2019 4.0 It does what its supposed to do, nothing special. Pros Tracking - you can see who's printing what and to where Cons Disconnections - if it is unable to contact the sever, you're stuck. Review Source VR Verified Reviewer student/researcher Higher Education Used the software for: 6-12 months ### "My experience with PaperCut" April 13, 2019 3.0 Modest. Needs improvement. Pros It is cost effective from the company's point of view. It allows to track and limit print jobs, which is great from the administration's point of view. Cons While patrons are in control of their expenditures, one has to be vigilant when they are choosing the printer's settings and features. At my school this is set on "color" as the default option, however, most students who are on a budget would like to print in "black and white' which costs less. If you want to print from a laptop then the document needs to be uploaded (I am not a big fan of this feature). There is a long lag time between hitting print and the actual printing. The worst thing is that if a print job is ordered but the printer is out of order, PaperCut will still process and charge the patron's account accordingly. Review Source JW Jill W. Teacher Education Management Used the software for: 1-2 years ### "Papercut allows students to use our color printers without the risk of using all our supplies!" May 23, 2018 4.0 Allows students to print to our color printer without wasting print supplies Pros When we are working on projects, students like to print color. This used to be handled by them emailing me their print jobs and I would print to our color printer. Papercut allows them to print to the color printer by limiting page and copy count. Cons This product has been working great, however every now and then we need to contact IT as the printers wont respond. Not very often though. Review Source