# Page 7 | Litmos Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Litmos the right Learning Management System solution for you? Explore 284 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133660/Litmos-LMS/reviews --- Litmos 4.2 (284) [View alternatives](https://www.capterra.com/p/133660/Litmos-LMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Litmos ## Showing most helpful reviews Showing 151-175 of 284 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AM Alice M. Administrative Support Oil & Energy Used the software for: 2+ years ### "Has worked well for our needs." June 13, 2017 4.0 It has provided a resource for our training modules and a means for users to complete, on their time. Pros It is a great product to set-up several of our required training needs, to allow our users to access and do the training as required and on their schedules. Cons I don't know if its a set-up issue, but there are no email reminders to do a training module, when it is about to expire. Review Source KW Kyle W. National Director of Training and Development Real Estate Used the software for: 6-12 months ### "Fantastic!" September 14, 2017 5.0 N/A Pros Keeping it simple. Litmos does numerous things, but as a user you do not feel overwhelmed while navigating the system. Cons Not much. If I am being picky, I would say the process of grouping learners into teams, but even that is not tough. It just requires slightly more thought than other tasks. Review Source BW Buddy W. Project Manager Philanthropy Used the software for: Less than 6 months ### "Litmos is a great learning management solution" March 20, 2018 5.0 Pros Litmos is extremely easy to deploy and use. There is very little training needed to get employees up to speed. Roles are clear and defined. The user interface is extremely up to date and allows for easy navigation. There are a lot of cool features which help drive user engagement. Cons The content in Litmos Heroes is not sorted or categorized so our users need to utilize the search functionality in order to locate courses they want to take. Review Source zD zoe D. RFP Support Specialist Computer Hardware Used the software for: 6-12 months ### "Easy to find, use and tell other people about where to find content" May 23, 2017 5.0 Organization. Pros Everything is sorted into easy to find areas. A lot of the time I am explaining to other users how to find data and it is easy to show them how. Cons Updating process is a little overwhelming. Too many options when you have to update the information to show where it goes. Review Source SF Sue F. Operations Manager Used the software for: ### "LMS Novice able to pick up and use platform in no time" May 21, 2015 4.0 I needed to stand up an LMS very quickly. With no prior experience I reviewed 8 different platforms. Litmos stood out among them for it's ease of use both in creating courses and for the learner. The responsiveness of the Litmos team sealed the deal. Although there are some limitations with the types of reports and views I need, I know the team is willing to listen and make changes to meet customer requests. I am still in the very early stages of using the platform and know I have a long way to go, but I am glad that we chose Litmos as they are growing too and I think we can be partners for a long time to come. Review Source Response from Litmos May 21, 2015 Hello Sue! Thank you for the review and for choosing Litmos. We are always looking to better our platform and we will continue to build on our reporting; it is one of those features that will always need work for any LMS. We also hope that this partnership will continue to grow and flourish! Let us know if you ever have any questions, our support team is ready to help with any of your needs. Cheers! AM Allen M. VP Primary/Secondary Education Used the software for: Less than 6 months ### "Worst Customer Experience in My Life" October 19, 2017 1.0 Pros There is not much good that I can say. My feelings about the product are so colored by terrible customer service. I would definitely steer clear of this company. Cons My customer experience was the WORST I have ever experienced! I still do not have a satisfactory response. I asked over a dozen people over several days for a link to the course descriptions for the courses we have purchased and a link to the course catalog. Most of the CSRs I talked with spoke English with accents that were almost impossible to understand. A typical response (which I received today) from the support staff: "Hi, "I am sorry. As this is a Litmos inquiry & not Litmos Heroes we can't help. I am passing this onto our colleagues at Litmos to get picked up ASAP. Thanks, This came four days after my original request, BTW. If my company's customer service team operated like yours, we'd be out of business! I'm sure that's where you're headed! The difference between Litmos and Bridgefront are night and day! Review Source KC Kira C. Rich Media Ad Operations Specialist Marketing and Advertising Used the software for: 1-2 years ### "Litmos LMS" February 19, 2019 4.0 Pros The Course Library and Achievements are helpful to keep track of your progress. Cons Really would like to receive suggestions based on previous courses. Review Source Response from Litmos February 22, 2019 Hi Kira, We are glad you find our course library and achievements tab helpful to keep track of your progress. All the best, Allison VR Verified Reviewer Director Of Web Operations E-Learning Used the software for: I used a free trial ### "Litmos" December 19, 2018 4.0 Pros Litmos is one of the easiest to setup LMS that I've ever used. They offer a solid API and prepackaged connectors that make it simple to get the content you want into their platform. Cons Compared to some of their competitors they're lacking some features like a tagging options. Review Source Response from Litmos February 22, 2019 Thanks for the review. We are glad you find Litmos to be easy to use, and we continuously make updates to enhance our customer experience. Best, Allison Preston W. Manager of Center Operations Museums and Institutions Used the software for: 6-12 months ### "Loved this program!" November 30, 2018 5.0 Pros This program was fantastic when we needed to push out company training when we have hundreds of employees that are hard to all get together at the same time. Cons I understand the reason behind having limited subscriptions but it would be nice if we could have more subscriptions in order to get more employees in on the training. Review Source Response from Litmos December 4, 2018 Thanks for the great review, Preston! JP Jonathan P. Dir Recruitment and Training Used the software for: ### "30 day review" January 24, 2012 4.0 I highly recommend this product for smaller companies (<100) but I think with 1000 employees, I am really pushing at the limits of what this software can do. Pros Cost model is great. ease of use is great Features generally sufficient Cons Flash can be slow and studders causing errors. inconsistent reporting results - one report shows one result while another shows something different. restarting a module erases the last result, leading to dozens of manual adjustments security access set up is too simple (3 permission levels plus a global access is not sufficient for companies larger than 50 people) as it allows users to alter their user names and team leaders to delete records (only HR should be able to do this). Review Source Response from Litmos January 24, 2012 Thanks for the great review! Our largest customers have over 15,000 learners so we're definitely set up for scale. BC Bill C. Content Developer Used the software for: ### "We use it to train our associates across 10 states." May 21, 2015 4.0 Litmos has been very useful in helping us train associates across 10 states at 140 dealerships. Every position has their own training courses. Litmos allows our associates to train at their own pace and reduces our cost of sending out trainers. It also keeps training uniformed and consistent. The support team at Litmos has been very responsive to issues, and they are constantly looking to improve their product. I just came back from a conference they hosted with a lot of new ideas. Review Source Response from Litmos May 21, 2015 Thanks for the review Bill! We are glad you were able to attend C3, let us know if you ever have any question or need help with anything. We strive for perfection and hope we can work our way to 5 stars with you and your company next time. Cheers! LL Laurel L. Support Hero Human Resources Used the software for: 1-2 years ### "Great and helpful with tracking training" July 18, 2017 5.0 Pros Training can set up into sections and can be found with ease as well as a clean system that can be navigated with ease Cons No description of each task or training unless picked on. A preview of each section or training would be better for users. Review Source Response from Litmos July 31, 2017 Hi Laurel, Thank you for providing us with your feedback. We are happy to hear that we have helped you with tracking your training. Have a great day! Thank you, Jennifer Martin, Litmos by CallidusCloud SB Steve B. Director Used the software for: I used a free trial ### "Bait & Switch - DON'T BOTHER WITH THE TRIAL! " September 21, 2017 1.0 IF YOU START THE TRIAL, THEN CLICK BUY NOW, THEIR SYSTEM WON'T ALLOW YOU UNLESS YOU CALL THEM DIRECTLY AND GO THROUGH AN ENTIRE PROCESS, ETC. IT'S A JOKE. Pros Exceptional logic on the software, easy to use, and well thought out. Has many features that other systems don't. Cons WHAT THEY WON'T TELL YOU IS THAT THE PRICING IS FIXED ANNUALLY, REGARDLESS OF HOW MANY USERS YOU HAVE. YOU'RE WASTING YOUR TIME IF YOU ARE A SMALL BUSINESS LESS THAN 150 EMPLOYEES. IF YOU CHECK THEIR SITE, THEY ADVERTISE THE SOFTWARE AT THE RATE PER USER. IT'S FALSE ADVERTISING. Review Source KM Krista M. Graphic Designer Used the software for: 2+ years ### "Easy to get up and running" June 8, 2017 4.0 Pros Litmos is a great learning management system. We use it to host internal employee training as well as some trainings we have shared with clients, and the process has been very smooth with both sides. User management is also really easy. Cons I wish I had more training on the mobile app side of the software, but that could have been an internal issue with my company for not providing the training. Review Source Response from Litmos July 31, 2017 Hi Krista, Thank you for your feedback! We are happy to hear that we have helped you with your employee and client training. Have a great day! Thank you, Jennifer Martin, Litmos by CallidusCloud AS Andrea S. Company Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Dubious business practice" November 3, 2016 1.0 Shame that Litmos has continued to bill me for 9 months this year despite written cancellation of my sub. After numerous emails and promises to refund coming to nothing, I am on the verge of canceling my Amex card of 25 years to avoid billing. An expensive product that is happy to take your money but slow to front up when instructions have been given to cancel to a cheaper and more visually appealing product. There is no capacity in the accounts section to cancel a subscription. I did it in writing to the support team and it has been ignored. Do not sign up, you might be in an endless subscription with extreme difficulty getting your funds back. Cons Account and subscription management. Review Source AW Andrew W. Business Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Litmos is a good go-to" June 5, 2018 5.0 Pros I have found Litmos to be remarkably easy to use. It was a good, modern looking interface. The functionality has given us everything we have needed so far, and recent upgrades have improved it even more. A good bang for your buck. Cons They could have more videos and tools for purchase, but they have expanded that since we first started using Litmos. Review Source MK Mary K. Director of Communications and Education Philanthropy Used the software for: Less than 6 months ### "Litmos - Easy to Use Software as a Service " June 11, 2017 4.0 Most of the help desk is found in YouTube videos. Emailing help desk brings no response. Rep is the only live human you talk to and if he/she doesn't know you are out of luck. Pros Software is very intuitive and easy to use. Has nice reporting module and is fairly customizable. I like the contemporary look and feel Ease of user self-registration Cons Based on the subscriptions you purchase, not all features are available. Cannot customize log-on page except color Requires programer to add customized header, Poor response from customer support Review Source JM Jason M. Performance Manager/Trainer Used the software for: ### "Awesome Mascot" May 11, 2016 5.0 Don't change your mascot. In the limited amount of time I have spent using Litmos I found found it fairly easy to use. Also, anytime I have contacted the support team I have had my questions answered quickly and professionally. Pros: I find the system very user friendly and easy to build courses. I am looking forward to the advanced reporting being launched. Cons: I understand that there may be some limitations to the Webex integration. Meaning not every version of Webex will integrate. I would like to have the ability to use all levels of their service or if you offer a web hosting feature this could solve my current problem. Review Source Response from Litmos May 12, 2016 Hi Jason, Thank you for the feedback! We will definitely take a closer look at our Webex integration and will works towards making it a smoother process. Please let us know if you ever have any questions or need additional support! - The Litmos Team SM Shannon M. Branch Sales Manager Environmental Services Used the software for: Less than 6 months ### "Horrible nightmare " February 19, 2017 1.0 My company started using this software and I want to scream ! First couldn't get logged on then the training freezes in the same spot and won't let you progress , company response was to just try it in google chrome , well I did and the same problem , it keeps getting stuck in a loop and will not progress to next section without tech support manually selecting complete , I freaking HATE this thing !!!!!!!!!!!!!! Pros Absolutely nothing Cons Interface , ease of use , it doesn't work , browser support , tech support , pretty much everything , I have never hated something as much as this software . Review Source VB Vera B. Training operations manager Used the software for: 2+ years ### "Great tool " September 19, 2017 5.0 It is a great tool that I can use to share content with my customers and co-workers. Pros Easy to use, very easy to update and maintain Easy to customize and to add content as per each groups needs Review Source RG Rachel G. Instructional Designer Computer Software Used the software for: 6-12 months ### "Great product" October 28, 2019 5.0 I had nothing but a positive experience when I set up and utilized this LMS in a previous role. The company I worked for was very old school and they did not have any difficulty adapting to this LMS which says a lot about its ease-of-use. Pros very easy to use, great customer service and lots of features. Cons Depending on the size of your organization and budget it can be a bit costly Review Source AK Andrew K. Field Director Used the software for: ### "Easy to use but limited in power" January 26, 2012 4.0 I like it. I would recommend it especially to someone who didn't need the reporting that I do. This is actually the main limitation and would potentially push us to find another LMS. Pros I love the user interface--both backend and trainee. Its simple intuitive and easy to use. Clean and crisp without a lot of clutter. Cons Reporting has been a real issue. Having the ability to export data I need without being limited to the options currently provided is critical. We have to jerry-rig the reports to give us what we need. Just let me export everything in excel in an easily filterable format! Small item--you should be able to get to a trainee's assessment through their user page, too. Review Source AZ Andrew Z. Content Development Computer Software Used the software for: I used a free trial ### "Litmos is a big player, though not one investing in innovation." October 3, 2018 3.0 Much like Cornerstone, Litmos is a good LMS with solid performance. However, they are not pushing towards current or future company needs. They have a nice portfolio of recognizable names they are taking care of, but maintaining current clients seems to be more of a focus for them than stretching their capabilities or solving tomorrow's learning problems. Pros They have most of the "must-haves" of an LMS, whether for large or smaller companies. They have been around for years. Cons They are resting on their laurels? What they can do, they do well, however they don't seem to be looking for ways to improve their product or innovate like some of the new faces in Learning Management. Review Source KL Katherine L. Trainer Banking Used the software for: Less than 6 months ### "Great Product!" May 8, 2017 4.0 Pros I love how easy it is to create a course and the deadline reporting is easy to use. We hardly have any trouble with our users not being able to navigate the system. Cons I would like for there to be a way to take our users in LMS from a module then directly into our core system to process transactions that we just went over in the module, making it a little more hands on. There might even be a way to do this and we are not aware of it. Review Source VR Verified Reviewer Site Reliability Architect Biotechnology Used the software for: Less than 6 months ### "Makes mandatory trainings seem less mandatory" February 8, 2018 5.0 Pros Modern UI with engaging features keeps training materials interesting, and avoids feelings of monotony, even with large courses. Quiz feature is easy-to-use and provides good feedback and coaching when incorrect answers prevent a passing score, leading the student to easily walk back through the materials to achieve success next time around. Cons Some glitches on Firefox resulted in inability to continue past certain sections. Using Chrome fixed it, but cross-browser support should be a given in 2018. Review Source Response from Litmos March 6, 2018 Thanks for the positive feedback! Best, Allison Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.