--- title: "Roomsy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Roomsy Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/133679/Roomsy/" page_type: "product" language: "en" --- # Roomsy Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Roomsy ## What is Roomsy? Roomsy is an all in one cloud-based property management system, channel manager, booking engine and optional website creation that is designed to make the life of hoteliers, vacation rental managers, hostel operators easy. Roomsy distinguishes itself with its easy to use user interface, quick on-boarding, task automation, and multiple reports. If you are in the accommodations business we can help. ## What is Roomsy used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Hostel Management](https://www.capterra.com/hostel-management-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price $70 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Roomsy?[Manage this product listing](https://www.g2.com/products/roomsy/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Roomsy 4.7 (24) VS. [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting Price $70 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (24) Ease Of Use 4.5 (217) Value For Money 4.7 (18) Value For Money 4.6 (180) Customer Service 4.8 (24) Customer Service 4.8 (208) ## Roomsy alternatives [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (57)](https://www.capterra.com/p/2421/Easy-InnKeeping/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Roomsy Overview ### Which roles and teams benefit most from Roomsy? Roomsy is most used by hospitality owners, general managers, and property operations teams who need to oversee reservations, room inventory, and daily guest logistics. Administrative staff and reservations managers rely on it to streamline booking workflows, while housing and relocation leaders use it to coordinate accommodations, availability, and operational visibility. Answer based on 24 reviews Overview ### What company size and specific industries is Roomsy built for? Roomsy is designed for hospitality businesses of all sizes, especially hotels, motels, apartments, hostels, guesthouses, bed and breakfasts, and RV parks. It fits property managers and accommodation providers that need software for lodging and short-term stay operations across different types of guest properties. Features and Usability ### What are the key features of Roomsy? Roomsy offers property management with booking management, reservations management, and room booking. It includes channel management, multi-channel sync, and GDS/OTA integration for distribution, plus accounting, billing and invoicing, payment processing, financial reporting, and tax management. Additional features cover housekeeping management, maintenance scheduling, CRM, and website management. Pricing ### How much does it cost and what fees or limitations are included? Roomsy starts at $70 per month for the Basic plan, with Premium at $91 and Elite at $112 for a 10-room property. A 14-day free trial is available with assisted setup and no credit card required. Pricing increases as room count grows, and one reviewer said the pricing felt straightforward. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does Roomsy integrate with? Roomsy integrates with PayPal and Stripe for payment processing. These two integrations cover common online payment workflows, letting Roomsy connect to widely used billing and checkout platforms. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Roomsy offer? Roomsy provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided training, webinars cover scheduled instruction for groups, documentation gives written reference material, and videos offer self-paced learning. Answer based on 1 reviews Getting Started and Support ### What customer support options does Roomsy offer? Roomsy provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as fast, friendly, and helpful, with some noting near-instant responses and quick fixes. A few mention occasional issues, but customer service often resolves them promptly. Answer based on 5 reviews ## Features AI summary Based on 2,081 Hospitality Property Management reviews Capterra reviewers point to these as the top priorities when choosing hospitality property management software: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) Roomsy supports all three features buyers rate most highly: **Reservations Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses manage bookings accurately, keep availability up to date across properties, and accept reservations online more efficiently, allowing teams to reduce scheduling conflicts and provide a smoother guest booking experience. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Availability Indicator Indication whether a resource is available or protected from allocation Billing & Invoicing Create, manage, and send invoices or bills to customers Booking Management Create, update, and manage bookings, itineraries, and reservations Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Calendar Management Track and manage schedules and meetings via an integrated calendar Roomsy 40 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Availability Indicator: Indication whether a resource is available or protected from allocation - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping: Assists with scheduling housekeeping as rooms are checked out, and tracks daily room cleanings. - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Channel Sync: Ability to see leads received from various distribution channels in one place - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Reviews Management: Track and monitor reviews of products or services - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Single Property: One location - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.5 (21) 4.5 Based on 21 reviews ## Pricing Value for money 4.7 (18) Free Trial [View pricing plan details](https://www.capterra.com/p/133679/Roomsy/pricing/) Basic $70.00 Other,Per Month It includes: - 3 User Accounts - Booking Confirmation Emails - Chat Support - Group Bookings - Guest Invoice - Guest Profile Management - Housekeeping Management - Multiple Language Support - Online Booking Engine - Reports (Exportable) - Room/Rate Management - User Permission Management Premium $91.00 Other,Per Month It includes: - 5 User Accounts - Booking Confirmation Emails - Channel Manager - Group Bookings - Group Invoicing - Guest Invoice - Guest Profile Management - Housekeeping Management - Multiple Language Support - Online Booking Engine - Payment Gateway - Phone Support - Reports (Exportable) - Room/Rate Management - User Permission Management Elite $112.00 Other,Per Month It includes: - Booking Confirmation Emails - Channel Manager - Custom Website Hosting - Franchise + Hotel Group Support - Group Bookings - Group Invoicing - Guest Invoice - Guest Profile Management - Housekeeping Management - Multiple Language Support - Online Booking Engine - Payment Gateway - Priority Support - Reports (Exportable) - Review and Reputation Management - Room/Rate Management - Smart Room Assignment - Unlimited User Accounts - User Permission Management - White Label Option Value for money 4.7 (18) 4.7 Based on 18 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (24) 4.8 Based on 24 reviews ## User reviews Overall rating 4.7 Based on 24 reviews Filter by rating 5(18) 4(5) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent AK At Kathleen M. Owner hospitality Hospitality ### "Great company " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2022 Excellent Pros Great software easy to navigate great price excellent support Cons Nothing I am completely satisfied glen is very helpful so is raj Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KL Kathleen L. Owner Hospitality ### "Northern Inn" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2022 We can book 100% without error. Double bookings cannot occur if staff follow the procedures. When I have problems and I call Roomsy staff, I always receive good support. Pros The software figures the pricing. We do have to assess the final amount because the system may go to default. Its easy to add extras that automatically are added to the final charge. Cons We like Roomsy, all of it. We may go further and charge through Roomsy. We have kept our other systems which are business centered for aggregating costs, but Roomsy manages our occupancy beautifully. Our customers enjoy the printed, emailed registrations and invoices. Twice the program forced me to buy a larger program. The first time I could continue with my work, but the second time Roomsy stopped and I had to buy up. Thankfully customer service reversed the service to the level I desire. This has not happened again. Thankfully. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing Roomsy We like that this is a Canadian product. Our Inn is close to the Boarder. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NG Natashia G. Administrative Assistant Hospitality ### "Great For All Companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2021 Overall, this is an easy, well designed online program that doesn't need you to download a program. Everything is easy access from anywhere, secure, and easy to use. Pros They customize for the size of your company. Ours is a small company and they were really helpful and understanding. They walked us through everything in set-up, answering any questions we had and helped us understand the pricing. Quite transparent on how they do things and what they cost, I find everything informative and straightforward. The reports generated are great and easy to understand, receiving all reports needed for our accounting team. Customizable templates for the registration cards and invoices are easy to modify and understand. I was also able to send a provided reservation page code to my website and app designer people and it works so far. Cons Sometimes can't find full report I need. Solved with customer support. Other thing is that they don't have a way to secure Credit card Information fully to hold reservation for guest if you don't have a connection for booking through Booking.com or Expedia Etc. Switched from [RoomKeyPMS](https://www.capterra.com/p/5937/RoomKeyPMS/) Ease of use not having to use a downloaded program. The fact that it had to much for a small business and was hard to read the reports, as well as it kept breaking down, so not as reliable. The price difference for us was a deciding factor to switch as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Mazen H. GM Hospitality ### "Roomsy Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2018 Overall you need a software that makes your personal and business life easy and not add more complications besides the ones you usually have. The software very good for training new employees and provide each with an account. It is reliable and most importantly the support is actually there. Pros Very user friendly especially if you have various staff members working on it. Training a new comer holding not more than a high school degree is very simple and straight forward. New employees can learn it in literally in few days. So you don't have to worry in replacing a receptionist with the software. You can also do the booking yourself remotely so at times i do not even need a receptionist to do it. Cons Well every system have minor glitches but the tech support is great. I can mention support team for instance who responds to our business concerns in a timely manner and can fix or do adjustments almost immediately. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 12, 2018 Thanks for the kind words Mazen. I am glad to hear you are enjoying the experience of using Roomsy- Raj LH Lance H. Reservations Manager Hospitality ### "Roomsy - Nice back end booking, but not a lot else" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 August 3, 2018 Roomsy could get the job done if it was the only booking/pms platform in existence, but it's nowhere near the best in functionality or value. When I checked out various properties featured as testimonials on Roomsy's website, I discovered most of them had switched to a different booking engine... Not a good sign. Pros The back end functionality for making reservations was really nice, drag-and-drop, clean, etc. The customer service agent I talked to was friendly, like most Canadians tend to be. Cons Minimal reporting, support features, and sub-par front end booking. No availability calendar, which is a standard for online reservations (isn't it?!). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NY Nina Y. owner Hospitality ### "Best and inexpensive hotel management system." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 July 5, 2018 Ease of use and inexpensive. Pros The integrating between roomsy and OTA (online travel agency) is real time to prevent any mistake. The booking engine is very easy to use and helpful to manage our available rooms. Pricing is very affordable. Cons What I like least about this software is the time of support which is 15 hours different to our location. Beside that, it is very hard to find a flaw of this software. I really like it a lot. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Mike H. Owner ### "Quick to set up and easy to use. No complications, just manages your property" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 29, 2018 Pros Ease of use. quick set-up time, minimal training required. Awesome service as well, promptly solved our problems. Cons Limited connectivity to OTAs and a my allocator account is needed to access some markets. Email marketing support is limited. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KE Kimberly E. Owner ### "Easy to use " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 12, 2018 Pros I like that all of my info is clearly organized and that I can book rooms from all of my devices. I like that it works with Expedia too Cons the software is overly simplified so it is missing some of the more detailed features that other programs I use have, and it currently can't format my reports in Excel. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 14, 2018 Hi Kimberly, Thanks for giving us the feedback and thank you for using us for your accommodation management needs.We have added the ability to export reports in CSV format. Just click the download button on the top right on the report. If there are specific features for enhancements you would like to talk about please feel free to contact us anytime. Regards, Raj Shereen N M. Head of Global Hospitality and Relocations ### "Amazing! Roomsy has streamlined the management and booking process of our corporate apts." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2018 Organization and ease of reservation/booking management. Pros I love the simplicity, clean interface of the software, ease of use, and accessibility. Customer support is phenomenal; respond time is almost instantaneous. Team Roomsy is consistent with upgrades and improvements based on their customers needs. What an awesome product! We use it for the management of our corporate apartments both in the U.S and internationally. Roomsy has simplified our reservation and booking process at a fraction of the cost than most property management systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HK Helen K. Housing Manager ### "Very satisfied with the product good value for cost." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 15, 2017 Pros Roomsy was very easy to set up. It was very easy to use and understand all the features. Training others on the program was simple. Cons I liked that I could e-mail the invoices from the program directly to the clients. A good feature to add would be a list showing what invoices were sent on that day or month ect. I would have to go back into each account if I wasn't sure if I had already sent the invoice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/133679/Roomsy/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.