--- title: "ThinkHealth Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ThinkHealth Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/133682/ThinkHealth/" page_type: "product" language: "en" --- # ThinkHealth Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ThinkHealth ## What is ThinkHealth? ThinkHealth is the Software Thinking & Standing with YOU! We have many great features. Some of those general features include Staff registry, Patient management, & Reports manager. We also offer Clinical notes, Treatment plans, & Billing with private insurance & Medicare (we cannot process personal cards or cash). Continuing, we offer scheduling, document management, screening & assessments, and much more with ThinkHealth! Our companion apps are Client Portal, ThinkTelehealth, & ThinkJottable. ## What is ThinkHealth used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ThinkHealth?[Manage this product listing](https://www.g2.com/products/thinkhealth/claim_requests/new?auto=true) ## ThinkHealth Overview Updated September 2026 AI summary ThinkHealth supports small and midsize organizations in the mental health sector with features such as appointment scheduling, EMR/EHR, charting, and HIPAA compliance. It offers tools for medical billing, treatment planning, workflow management, and customizable reporting. Deployed via web, desktop, and mobile platforms, ThinkHealth enables practices to manage clinical documentation and administrative processes within a unified system. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ThinkHealth 4.5 (11) VS. [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $0.01 Per User, Per Month Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (11) Ease Of Use 4.6 (652) Value For Money 4.3 (8) Value For Money 4.7 (592) Customer Service 4.7 (11) Customer Service 4.8 (619) ## ThinkHealth alternatives [4.6 (114)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) [4.7 (652)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140062/Pabau-CRM/) [Practice Better](https://www.capterra.com/p/159263/Better/) [4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159263/Better/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) [View all alternatives](https://www.capterra.com/p/133682/ThinkHealth/alternatives/) ## FAQs about ThinkHealth Overview ### Which roles and teams benefit most from ThinkHealth? ThinkHealth is most used by healthcare executives, practice owners, and operations leaders who need visibility into administrative performance, compliance, and service delivery. Clinicians and therapists rely on it to manage patient workflows and documentation, while quality assurance and senior leadership teams use it to streamline oversight, reporting, and process consistency. Answer based on 10 reviews Overview ### What company size and specific industries is ThinkHealth built for? ThinkHealth is designed for mental health and substance abuse agencies of all sizes, including small practices, mid-sized organizations, and larger providers. It serves organizations in behavioral health and addiction services that need software tailored to those care settings. Features and Usability ### What are the key features of ThinkHealth? ThinkHealth offers EMR/EHR, practice management, and scheduling tools, along with telemedicine, appointment scheduling, calendar management, and confirmations/reminders. It also includes charting, treatment planning, progress tracking, document and records management, claims management, medical billing, customizable reports, workflow management, and role-based permissions. Getting Started and Support ### What training and onboarding options does ThinkHealth offer? ThinkHealth provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced review. Getting Started and Support ### What customer support options does ThinkHealth offer? ThinkHealth offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These support channels give users multiple ways to get help with setup, troubleshooting, and account questions. No reviewer feedback is available here, so support quality, response times, and common frustrations cannot be assessed. ## Features AI summary Based on 2,869 Medical Practice Management reviews Capterra data shows that buyers of Mental Health software rank the following features as their top priorities: - **HIPAA Compliant** (**76%** of reviewers rated this feature as critical) - **Charting** (**57%**) - **EMR/EHR** (**59%**) ThinkHealth supports all three of the features reviewers value most: **HIPAA Compliant**, **Charting**, and **EMR/EHR**. Together, these capabilities help practices protect patient information, maintain accurate clinical records, and manage documentation within a connected system, allowing teams to deliver care more efficiently and stay aligned with compliance requirements. HIPAA Compliant 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. EMR/EHR 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create and securely store digital patient records Document Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Calendar Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Appointment Scheduling 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Schedule appointments via a calendar ThinkHealth 34 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - E-Prescribing: Transmit prescriptions to pharmacies electronically - E-Prescription: Facilitates the electronic prescribing, screening, note-taking, and recalling of medication. - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliance: Ensures that nutrition/dietician practice operations adhere to and meet HIPAA regulations, to protect, audit, and secure sensitive data - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Medical Billing: Manage billing and payments for a healthcare provider - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (8) 4.6 Based on 8 reviews ## Pricing Value for money 4.3 (8) Basic $0.01 Per User,Per Month Value for money 4.3 (8) 4.3 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (11) 4.7 Based on 11 reviews ## User reviews Overall rating 4.5 Based on 11 reviews Filter by rating 5(8) 4(1) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent CB Charles B. Co-Owner Mental Health Care ### "Invaluable Support and Insight Beyond Expectations" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2024 We have been with them for about 15 years. I think that says it all. Pros The ThinkHealth team has been incredibly patient and supportive, even when we struggle to articulate our tech-related questions. \[sensitive content hidden\] and his team excel at keeping our small agency informed on matters that extend far beyond just their program. The valuable insights they share, especially regarding updates from meetings with the Oklahoma Healthcare Authority, have been indispensable to us. Cons I wish the program could be less complicated but insurance billing is complicated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Debbie M. M. Ed, LPC, NBCC Mental Health Care ### "OrionNet/Thinkhealth Rocks!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2023 Pros OrionNet, I have been with your company for fifteen (15) of your twenty-two (22) years in business and have never been disappointed. This software system has benefitted Professional Counseling Solutions in both the mental health and substance abuse industry. We have used it for billing with Medicaid, private insurance, for entering client data, assessments, treatment plans, and progress notes which all flow from the patient module. This constantly checks for errors, which makes my life a lot easier. The staff management module is a great tool in monitoring payroll, licensing, and many more things.,As a company, you have always been willing to go the extra mile, whether with the development of web pages, onboarding us as a company, or answering questions that we had concerning Soonercare, Payroll, or reports, which are awesome. Many times, when you didn’t know the answers, you all would work until you found the answers and would call back in a timely manner. In the past few years, I have begun doing my own billing with commercial insurance and private pay. \[sensitive content hidden\] have been invaluable in figuring out the details and rules of private insurance. They have all assisted me in understanding not only the private insurance world, but the world of Availity and Thinkhealth’s ability to interface with them for quick billing. It goes without saying that \[sensitive content hidden\] have always been the pinnacle of professionalism and kindness. Thank you so much for always being willing to lend a hand when I call and even answering my emails on weekends and holidays, which I try not to do. 😊 Love you guys always and recommend you to everyone! OrionNet/Thinkhealth Rocks!! Love, Debbie Morey Professional Counseling Solutions, PLLC Cons None, I have worked with them over 15 years! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM jeanette M. CEO Mental Health Care ### "Thank you \[sensitive content hidden\] for the many years of services. We appreciate you very much. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2023 We were with think health 12+ years. We are only changing because we have grown significantly and we have received a CCBHC certification and we are moving to another company that has all the forms and format for the CCBHC certification and mandates. Pros think health is easy to use and the \[sensitive content hidden\] are very supportive and quick to respond to any help needed Cons We had to modify our internal system because it was outdated Reasons for choosing ThinkHealth Home based, we really liked the \[sensitive content hidden\] They have a great team of individuals and are always very responsive to us. \[sensitive content hidden\] built programs to help us with our growth throughout the years, especially in working with the Health Homes. They also have a great relationship with the Department of Mental Health and the Health Care Authority. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jamilu M. CAO Health, Wellness and Fitness ### "Great value and execution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2019 Excellent Experience Pros Functionality and speed in addressing any issues are outstanding! Used the software many years. The team keeps up with the ever changing demands of your pay sources. Cons We had speed issues but after research it was on our side. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 10, 2019 OrionNet Systems appreciates the nice review. We do our best keeping with all the demands in this business. KH Krystle H. CEO Mental Health Care ### "EMR system that links up with state medicaid" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 11, 2018 The greatest benefit is the billing system in the reporting system Pros This particular EMR system works well with being able to submit billing with ease to the state's medicaid site and also connects with availity for private insurance billing Cons This software is often down for maintenance disconnects with the server that is directly associated with the company has multiple errors at times and the lock up forcing you to open the task manager and end the task Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2019 Thank you for leaving a review. We have first class customer support that can help when you run into road blocks. We are constantly working to improve on our connections and the software itself. We also encourage our customers to let us when having an issue so we can resolve it as soon as possible. DM Darlene M. Therapist Mental Health Care ### "Think health has had a lot of issues since I started with my company and it is very frustrating" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 May 8, 2018 The benefits of recording client information and assessments for our business. This software is overall friendly to use. Pros Think Health is an easy program to learn and easy to teach new therapist on the benefits of this program. Cons Think Health had outages and did not contact our office for a whole afternoon. We rely on this program to complete our mental health assessments and were unable to complete our assessments for a whole afternoon. There are times that i will enter information on a client and I will lose the information even after I save it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2019 We appreciate you leaving a review. We at OrionNet Systems work real hard to communicate when systems needing updates or maybe having issues. We have first class customer support to help with anything you need. JH Jacob H. Chief operating officer Mental Health Care ### "This is a great EMR system " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2018 Pros It directly links with the state Medicaid and department of mental health. It's user friendly and easy to use. Cons It can freeze, run slow during maintenance, but the owner is great about fixing any issue. Overall awesome Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2019 We appreciate you leaving a nice review about our software. We work hard for our customers to be happy with the software experience. LM Lady Marie A. Software Quality Assurance Computer Software ### "ThinkHealth is easy to use and navigate, easy to learn. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2017 I learned lots about Mental Health but still I have more to learn. Pros This system is user friendly that easy to use, navigates and learn. There is a lot of video tutorial support which is very helpful. When you needed support and development help, they are very quick to respond. That we now have extended hours of email support. Just email our team if you have question or need assistance. they get back to you well within 24 hours. Clients are able to check their appointment, scheduling, creating notes, assessments. Also clinicians are able to produce treatment plans for their clients in a much shorter time. Thinkhealth practice management "EHR", be part of HIE, Completely HIPPA Compliant is amazing and many other Features of ThinkHealth. Its also reasonably priced and great value as far as I am concerned. Cons The only least about this software is that sometimes the server or internet connections is a bit slow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2019 Thank you for the review and we appreciate all the nice compliments on our Software. We do a lot of software updates and constantly working on the internet and server to make it faster for our customers. SS Sheree S. CEO ### "Nice people and great softeware" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 8, 2015 At first I was a bit overwhelmed with learning all the new information but within a short time I was feeling confident with the help of the phone staff always on call to serve you. ThinkHealth has made my life easier, more organized, and all my information a click away. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2015 Thank you so much for the feedback Sheree! We understand learning any new software can be overwhelming at first. We are always here to assist you and your team with anything you might need or questions that might come up. MM Melanie M. Senior Director ### "Great Product and User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 5, 2015 ThinkHealth is an amazing program. It's easy to use, easy to understand, and easy to navigate. In addition to the great program OrionNet has, their customer service is top notch! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 5, 2015 Thank you so much Melanie! We truly value your business and please don't hesitate to come with us with any questions or concerns. 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