# ThinkHealth Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ThinkHealth Software - reviews, pricing plans, popular comparisons to other Mental Health products and more.

Source: https://www.capterra.com/p/133682/ThinkHealth

---

# 

 ThinkHealth Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ThinkHealth

## What is ThinkHealth?

ThinkHealth is the Software Thinking & Standing with YOU! We have many great features. Some of those general features include Staff registry, Patient management, & Reports manager. We also offer Clinical notes, Treatment plans, & Billing with private insurance & Medicare (we cannot process personal cards or cash). Continuing, we offer scheduling, document management, screening & assessments, and much more with ThinkHealth! Our companion apps are Client Portal, ThinkTelehealth, & ThinkJottable.

## What is ThinkHealth used for?

[Mental Health](https://www.capterra.com/mental-health-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.01

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ThinkHealth?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.iorion.com&name=ThinkHealth)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ThinkHealth

4.5 (11)

VS.

[4.7 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting Price

$0.01

Per User, Per Month

Starting Price

$59

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (11)

Ease Of Use

4.7 (959)

Value For Money

4.3 (8)

Value For Money

4.6 (681)

Customer Service

4.7 (11)

Customer Service

4.7 (910)

## ThinkHealth alternatives

[4.7 (85)](https://www.capterra.com/p/203725/Noteable/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.2 (336)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133682/ThinkHealth/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Calendar Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

EMR/EHR

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create and securely store digital patient records

HIPAA Compliant

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Medical Billing

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Treatment Planning

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create treatment plans that document interventions and outcomes to track patient progress

ThinkHealth 21 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Automated reminders and confirmations for booked appointments and events via text or email

Alter the layout and content of reports

Store, manage, and track all electronic documents in a centralized location

Transmit prescriptions to pharmacies electronically

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Compliant with HIPAA, which sets standards for sensitive patient data protection

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Manage billing and payments for a healthcare provider

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Create, save, and re-purpose templates for emails, forms, etc.

Create treatment plans that document interventions and outcomes to track patient progress

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (8)

4.6

Based on 8 reviews

## Pricing

Value for money

4.3 (8)

Basic

$0.01

Per User,Per Month

Value for money

4.3 (8)

4.3

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.7 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (11)

4.7

Based on 11 reviews

## User reviews

Overall rating

4.5

Based on 11 reviews

Filter by rating

5(8)

4(1)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CB

Charles B.

Co-Owner

Mental Health Care

### "Invaluable Support and Insight Beyond Expectations"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2024

We have been with them for about 15 years. I think that says it all.

Pros

The ThinkHealth team has been incredibly patient and supportive, even when we struggle to articulate our tech-related questions. \[sensitive content hidden\] and his team excel at keeping our small agency informed on matters that extend far beyond just their program. The valuable insights they share, especially regarding updates from meetings with the Oklahoma Healthcare Authority, have been indispensable to us.

Cons

I wish the program could be less complicated but insurance billing is complicated.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Debbie M.

M. Ed, LPC, NBCC

Mental Health Care

### "OrionNet/Thinkhealth Rocks!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2023

Pros

OrionNet, I have been with your company for fifteen (15) of your twenty-two (22) years in business and have never been disappointed. This software system has benefitted Professional Counseling Solutions in both the mental health and substance abuse industry. We have used it for billing with Medicaid, private insurance, for entering client data, assessments, treatment plans, and progress notes which all flow from the patient module. This constantly checks for errors, which makes my life a lot easier. The staff management module is a great tool in monitoring payroll, licensing, and many more things.,As a company, you have always been willing to go the extra mile, whether with the development of web pages, onboarding us as a company, or answering questions that we had concerning Soonercare, Payroll, or reports, which are awesome. Many times, when you didn’t know the answers, you all would work until you found the answers and would call back in a timely manner. In the past few years, I have begun doing my own billing with commercial insurance and private pay. \[sensitive content hidden\] have been invaluable in figuring out the details and rules of private insurance. They have all assisted me in understanding not only the private insurance world, but the world of Availity and Thinkhealth’s ability to interface with them for quick billing. It goes without saying that \[sensitive content hidden\] have always been the pinnacle of professionalism and kindness. Thank you so much for always being willing to lend a hand when I call and even answering my emails on weekends and holidays, which I try not to do. 😊 Love you guys always and recommend you to everyone! OrionNet/Thinkhealth Rocks!! Love, Debbie Morey Professional Counseling Solutions, PLLC

Cons

None, I have worked with them over 15 years!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

jeanette M.

CEO

Mental Health Care

### "Thank you \[sensitive content hidden\] for the many years of services. We appreciate you very much. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2023

We were with think health 12+ years. We are only changing because we have grown significantly and we have received a CCBHC certification and we are moving to another company that has all the forms and format for the CCBHC certification and mandates.

Pros

think health is easy to use and the \[sensitive content hidden\] are very supportive and quick to respond to any help needed

Cons

We had to modify our internal system because it was outdated

Reasons for choosing ThinkHealth

Home based, we really liked the \[sensitive content hidden\] They have a great team of individuals and are always very responsive to us. \[sensitive content hidden\] built programs to help us with our growth throughout the years, especially in working with the Health Homes. They also have a great relationship with the Department of Mental Health and the Health Care Authority.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jamilu M.

CAO

Health, Wellness and Fitness

### "Great value and execution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2019

Excellent Experience

Pros

Functionality and speed in addressing any issues are outstanding! Used the software many years. The team keeps up with the ever changing demands of your pay sources.

Cons

We had speed issues but after research it was on our side.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2019

OrionNet Systems appreciates the nice review. We do our best keeping with all the demands in this business.

KH

Krystle H.

CEO

Mental Health Care

### "EMR system that links up with state medicaid"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

May 11, 2018

The greatest benefit is the billing system in the reporting system

Pros

This particular EMR system works well with being able to submit billing with ease to the state's medicaid site and also connects with availity for private insurance billing

Cons

This software is often down for maintenance disconnects with the server that is directly associated with the company has multiple errors at times and the lock up forcing you to open the task manager and end the task

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2019

Thank you for leaving a review. We have first class customer support that can help when you run into road blocks. We are constantly working to improve on our connections and the software itself. We also encourage our customers to let us when having an issue so we can resolve it as soon as possible.

DM

Darlene M.

Therapist

Mental Health Care

### "Think health has had a lot of issues since I started with my company and it is very frustrating"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

May 8, 2018

The benefits of recording client information and assessments for our business. This software is overall friendly to use.

Pros

Think Health is an easy program to learn and easy to teach new therapist on the benefits of this program.

Cons

Think Health had outages and did not contact our office for a whole afternoon. We rely on this program to complete our mental health assessments and were unable to complete our assessments for a whole afternoon. There are times that i will enter information on a client and I will lose the information even after I save it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2019

We appreciate you leaving a review. We at OrionNet Systems work real hard to communicate when systems needing updates or maybe having issues. We have first class customer support to help with anything you need.

JH

Jacob H.

Chief operating officer

Mental Health Care

### "This is a great EMR system "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 30, 2018

Pros

It directly links with the state Medicaid and department of mental health. It's user friendly and easy to use.

Cons

It can freeze, run slow during maintenance, but the owner is great about fixing any issue. Overall awesome

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2019

We appreciate you leaving a nice review about our software. We work hard for our customers to be happy with the software experience.

LM

Lady Marie A.

Software Quality Assurance

Computer Software

### "ThinkHealth is easy to use and navigate, easy to learn. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 15, 2017

I learned lots about Mental Health but still I have more to learn.

Pros

This system is user friendly that easy to use, navigates and learn. There is a lot of video tutorial support which is very helpful. When you needed support and development help, they are very quick to respond. That we now have extended hours of email support. Just email our team if you have question or need assistance. they get back to you well within 24 hours. Clients are able to check their appointment, scheduling, creating notes, assessments. Also clinicians are able to produce treatment plans for their clients in a much shorter time. Thinkhealth practice management "EHR", be part of HIE, Completely HIPPA Compliant is amazing and many other Features of ThinkHealth. Its also reasonably priced and great value as far as I am concerned.

Cons

The only least about this software is that sometimes the server or internet connections is a bit slow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2019

Thank you for the review and we appreciate all the nice compliments on our Software. We do a lot of software updates and constantly working on the internet and server to make it faster for our customers.

SS

Sheree S.

CEO

### "Nice people and great softeware"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 8, 2015

At first I was a bit overwhelmed with learning all the new information but within a short time I was feeling confident with the help of the phone staff always on call to serve you. ThinkHealth has made my life easier, more organized, and all my information a click away.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2015

Thank you so much for the feedback Sheree! We understand learning any new software can be overwhelming at first. We are always here to assist you and your team with anything you might need or questions that might come up.

MM

Melanie M.

Senior Director

### "Great Product and User Friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 5, 2015

ThinkHealth is an amazing program. It's easy to use, easy to understand, and easy to navigate. In addition to the great program OrionNet has, their customer service is top notch!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 5, 2015

Thank you so much Melanie! We truly value your business and please don't hesitate to come with us with any questions or concerns.

[View all Reviews](https://www.capterra.com/p/133682/ThinkHealth/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)