Who Uses This Software?

Mental health providers and agencies of all sizes.


Average Ratings

7 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Windows
  • Training
    Webinars
    In Person
  • Support
    Business Hours

Vendor Details

  • OrionNet Systems
  • www.iorion.com
  • Founded 2001
  • United States

About ThinkHealth

Enterprise-wide practice management solution for counseling centers. Supports patient records sharing through HIE network.


24416

ThinkHealth Features

  • Appointment Reminders
  • Appointment Scheduling
  • Assessment & Treatment Plans
  • Billing & Invoicing
  • Claims Management
  • E-Prescribing
  • EDI
  • EMR / EHR
  • HIPAA Compliant
  • Inpatient / Residential
  • Multi-Provider Practice
  • Patient Portal
  • Personnel Management
  • Progress Notes
  • Single Provider Practice

ThinkHealth Reviews Recently Reviewed!


EMR system that links up with state medicaid

May 10, 2018
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: This particular EMR system works well with being able to submit billing with ease to the state's medicaid site and also connects with availity for private insurance billing

Cons: This software is often down for maintenance disconnects with the server that is directly associated with the company has multiple errors at times and the lock up forcing you to open the task manager and end the task

Overall: The greatest benefit is the billing system in the reporting system

Think health has had a lot of issues since I started with my company and it is very frustrating

May 08, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Think Health is an easy program to learn and easy to teach new therapist on the benefits of this program.

Cons: Think Health had outages and did not contact our office for a whole afternoon. We rely on this program to complete our mental health assessments and were unable to complete our assessments for a whole afternoon. There are times that i will enter information on a client and I will lose the information even after I save it.

Overall: The benefits of recording client information and assessments for our business. This software is overall friendly to use.

This is a great EMR system

Apr 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It directly links with the state Medicaid and department of mental health. It's user friendly and easy to use.

Cons: It can freeze, run slow during maintenance, but the owner is great about fixing any issue. Overall awesome

ThinkHealth is easy to use and navigate, easy to learn.

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: This system is user friendly that easy to use, navigates and learn. There is a lot of video tutorial support which is very helpful. When you needed support and development help, they are very quick to respond. That we now have extended hours of email support. Just email our team if you have question or need assistance. they get back to you well within 24 hours.
Clients are able to check their appointment, scheduling, creating notes, assessments. Also clinicians are able to produce treatment plans for their clients in a much shorter time.
Thinkhealth practice management "EHR", be part of HIE, Completely HIPPA Compliant is amazing and many other Features of ThinkHealth.
Its also reasonably priced and great value as far as I am concerned.

Cons: The only least about this software is that sometimes the server or internet connections is a bit slow.

Overall: I learned lots about Mental Health but still I have more to learn.

Nice people and great softeware

Jan 07, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: At first I was a bit overwhelmed with learning all the new information but within a short time I was feeling confident with the help of the phone staff always on call to serve you. ThinkHealth has made my life easier, more organized, and all my information a click away.

Vendor Response

by OrionNet Systems on January 09, 2015

Thank you so much for the feedback Sheree! We understand learning any new software can be overwhelming at first. We are always here to assist you and your team with anything you might need or questions that might come up.

Great Product and User Friendly

Jan 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ThinkHealth is an amazing program. It's easy to use, easy to understand, and easy to navigate. In addition to the great program OrionNet has, their customer service is top notch!

Vendor Response

by OrionNet Systems on January 05, 2015

Thank you so much Melanie! We truly value your business and please don't hesitate to come with us with any questions or concerns.

ThinkHealth on its

Dec 30, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Clinicians benefit from using ThinkHealth software. Daily operations such as scheduling, patient management, treatment plan, billing, reporting and much more are made simple. With the addition of ThinkHealth-Touch program on Apple products, ThinkHealth is now on top of the line.

Customer service is also superb - prompt and very accommodating to our queries. Having ThinkHealth as a tool make one's work easier.

Vendor Response

by OrionNet Systems on December 31, 2014

Thanks so much for the great review Mr. Andrew! We are always grateful for any feedback. If you ever have any questions or concerns, please don't hesitate to contact us.