# Ideagen Food & Beverage Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ideagen Food & Beverage Software - reviews, pricing plans, popular comparisons to other Audit products and more.

Source: https://www.capterra.com/p/133683/Safefood-360/pricing

---

# 

 Ideagen Food & Beverage Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Ideagen Food & Beverage

## What is Ideagen Food & Beverage?

Safefood 360° provides food safety management software and supplier management software for industry leading food businesses everywhere in the world allowing you to maintain compliance against your audits and have complete oversight within your business and supply chain. The software provides full compliance against the requirements of GFSI, FSMA, BRCGS, ISO 22000 and retailer technical standards, just to name a few of the multiple food safety standards that we work with on a daily basis.

## What is Ideagen Food & Beverage used for?

[Audit](https://www.capterra.com/audit-software/)[Compliance](https://www.capterra.com/compliance-software/)[Food Traceability](https://www.capterra.com/food-traceability-software/)

Overall rating

Based on 51 user reviews

Reviews sentiment

Positive

84%

Neutral

12%

Negative

4%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ideagen Food & Beverage?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ideagen.com/&name=Ideagen Food & Beverage)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ideagen Food & Beverage

4.2 (51)

VS.

[0.0](https://www.capterra.com/p/178590/CheckIt/#reviews)

Starting Price

Contact vendor

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (51)

Ease Of Use

0.0 (307)

Value For Money

4.0 (35)

Value For Money

0.0 (287)

Customer Service

4.2 (45)

Customer Service

0.0 (291)

## Ideagen Food & Beverage alternatives

[Jolt](https://www.capterra.com/p/146384/Jolt/)

[4.6 (308)](https://www.capterra.com/p/146384/Jolt/reviews/)

Starting price

$89.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/146384/Jolt/)

[FORM OpX](https://www.capterra.com/p/133308/Forms-Automation-Software/)

[4.5 (36)](https://www.capterra.com/p/133308/Forms-Automation-Software/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/133308/Forms-Automation-Software/)

Highest Rated

[FoodDocs](https://www.capterra.com/p/214198/FoodDocs/)

[4.9 (28)](https://www.capterra.com/p/214198/FoodDocs/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/214198/FoodDocs/)

[Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/)

[4.5 (178)](https://www.capterra.com/p/155354/Ideagen-Quality-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/155354/Ideagen-Quality-Management/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Audit Management

4.5 (26)

61.54% of 26 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Compliance Management

4.3 (20)

65.00% of 20 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Compliance Tracking

3.9 (19)

57.89% of 19 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

Dashboard

3.9 (18)

44.44% of 18 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Recall Management

4.2 (17)

64.71% of 17 reviewers that rated this feature as important or highly important

Remove or recall products from the market

Incident Management

4.2 (16)

50.00% of 16 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Ideagen Food & Beverage 61 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, administration, and evaluation of assessments or tests

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Track and monitor efficient handling of all changes/transitions

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Investigate and take action at root cause or error in processes to prevent recurring issues

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Guidelines for conforming to environmental laws, regulations and requirements

Track and ensure quality of products in accordance with food and drug administration (FDA) act

Store, manage and track all forms in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Guidelines set by the International Organization for Standardization

Identify and respond to unexpected problems or failures (ie. "negative events")

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

Create, manage, and track policies and procedures within an organization

Manage the end-to-end production process for manufacturing operations

Ensure that quality requirements and standards are met across production processes

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Remove or recall products from the market

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Notifying as a warning or reminder of a potential or imminent hazard

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Systematic evaluation of the security of a company's overall security system and situation

Manage all supplier data and operations

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track and document the history, application, or location of an item or activity

Track employee/learner's progression through training programs

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.8 (51)

3.8

Based on 51 reviews

## Pricing

Value for money

4.0 (35)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.0 (35)

4.0

Based on 35 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (45)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (45)

4.2

Based on 45 reviews

## User reviews

Overall rating

4.2

Based on 51 reviews

Filter by rating

5(22)

4(21)

3(6)

2(1)

1(1)

Mentioned topic

Sorted by most recent

RF

Rachel F.

Food Safety and Regulatory Specialist

Food & Beverages

### "Safefood 360 - Great program"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 11, 2022

Pros

I like that this program can hold data for so many items and it is easy to search for stuff. I also like that the % sign can narrow down your search to a certain word.

Cons

When entering data for an item and you need to go back a page, sometimes it brings you all the way back instead of to just the last page which is a little inconvenient.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Karol B.

QA officer

Biotechnology

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2022

Pros

Clarity and user friendly software. I am satisfied by using the system.

Cons

not found so far - my usage of the system is quite rarely

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KK

kamalpreet K.

QAO

Food Production

### "good"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 11, 2022

good

Pros

easy access, everything find quickly easy to get things

Cons

everything is fine, sometimes pictures have to upload and download 1 by 1

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PP

Peter P.

QA Source Specialist

Dairy

### "SF 360 review for RFC SN"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 11, 2022

overall experience with SF 360 is fair to good.

Pros

the connection between our SAP system and SF360 for data related to SQM

Cons

filling out of audit reports in the SF 360 system

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VD

Valeria D.

Account Manager Junior

Food Production

### "Excellent to for traceability and quality management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2022

Pros

Ease of use. Allows me to find and trace all the information I need from a quality perspective to report back to our customers.

Cons

Does not allow me to trace or monitor two different sites/plants at the same time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DG

dean g.

distiller

Food & Beverages

### "maintenance part of the program is very lacking need a more precise method and how to "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 11, 2022

would not recommend

Pros

i like the monitoring aspect of the program

Cons

the fact the password every so often is such a pain need to be revised

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 21, 2022

Dear Dean, Thank you for your feedback. The 90 day Password Reset requirement is customizable. The Site Administrator can decide whether to enable this feature or not. If you have any concerns, you may discuss with your quality assure department per your request. If you ever have any questions on password resets, or indeed anything else relating to the Safefood 360 software, our customer support team is on hand to answer these. You just need to click the 'Help' button when you are logged into the system. We are always here for help. We also have a helpful user guide accessible here: https://guide.safefood360.com/ With kind regards, Safefood360° team

BG

Brianda G.

Coord. Seguridad alimentaria

Food & Beverages

### "SF 360 nos permitió tener un mejor control en la planeación de actividades dentro de la empresa"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 9, 2022

La herramienta para generar indicadores debería ser más sencilla de utilizar

Pros

El modulo de auditoria interna, facilidad de notificar actividades a realzar y mandar recordatios al personal

Cons

Es dificil implementar sobre todo si la empresa cuenta con colaboradores de una edad avanzada. Algunos modulos requieren de mejoras, no se puede colocar logos de la empresa, no se pueden adaptar los nombres de los programas segùn se requiera en cualquier empresa. Las herramienta para generar indicadores es complicada de utilizar sobre todo si esta en idioma ingles pues no todo el personal maneja al 100% el idioma

Reasons for choosing Ideagen Food & Beverage

Fue la empresa que tenia mejor desarrollado el sistemas además de ser recocido por BRCGS en lo cual las empresas de la moderna estamos cerficadas

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

Lewis S.

QA Manager

Food & Beverages

### "Long Time User"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 8, 2022

We have been with SF360 since 2014 and even went to the 1st annual Safefood 360 Conference in New Orleans. My experience has been 90% positive.

Pros

The ability to customize most modules but specifically the supplier approval program.

Cons

Customization of the modules can be difficult and time consuming. The custom reporting is a bit buggy at times. Some information can skew the statistics and trends. For instance, in the complaint module there is a spot to put the "Company" and in that slot you can put our company, the customer or the supplier. For a distribution company like ours that deal with customer, supplier and other complaints, there should be separate lines for that information so it can be tracked and trended properly.

Reasons for choosing Ideagen Food & Beverage

Price and options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 11, 2022

Dear Lewis, Thank you for your feedback and being our loyal customer since 2014. Our deiciated support team would like to guide you on the modules set up. You can contact any time using the Help button when you are using the solution. We also have a helpful user guide accessible here: https://guide.safefood360.com/ With kind regards, Safefood360° team

MM

Melinda M.

Food Safety Manager

Food Production

### "Great time saver"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2022

Overall very good experience.

Pros

being able to move many paper and manual spreadsheet/databases into SF360 has improved workflow and reduced a large amount of duplicate and unnecessary work.

Cons

Modules that were in development were one of the deciding factors in choosing this platform over others, those modules still have not been completed.

Reasons for choosing Ideagen Food & Beverage

The specification management and ability to make COAs, which has not happened. Also, only tech solution with BRC code integrated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Katja D.

corporate food safety and quality Director

Food Production

### "supplier management module user"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 8, 2022

great tool but could be better

Pros

it is a one stop shop for all data that we use exclusively for supplier management and approval

Cons

The fact that some data within the questionnaires are not searchable. I would live to be able to have a grid of suppliers that answers yes to a certain question or have a certain key word in the answers. Also have had issues that the suppliers can remove data and documents that are not in the document controlled list but are part of assessments that is attached prior to submitting . Once attached it should not be removeable. it should be locked in

Reasons for choosing Ideagen Food & Beverage

it was flexible in terms of supplier approval questions and the ability to pick and choose modules of use rather than an overall system

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133683/Safefood-360/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)