---
title: "Talent 360 Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Talent 360 Software - reviews, pricing plans, popular comparisons to other 360 Degree Feedback products and more."
source_url: "https://www.capterra.com/p/133708/Talent-360/"
page_type: "product"
language: "en"
---

# 

 Talent 360 Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Talent 360

## What is Talent 360?

You can create and manage bespoke 360 degree feedback programs that run smoothly with minimum fuss and maximum impact. Your users and coaches will find the reports attractive, illuminating and easy to understand. Talent 360 has been developed based on real insight from real organisations about what works and what doesn't with 360 reviews. Integrates with LMS for development suggestions. Worldwide availability from a UK-based specialist. ISO27001 Security Certified.

## What is Talent 360 used for?

[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)[Talent Management](https://www.capterra.com/talent-management-software/)

Top alternative

Featured

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£5000

Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Talent 360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.head-light.co.uk&name=Talent 360)

## Talent 360 Overview

Updated September 2026

AI summary

Talent 360 offers businesses of all sizes a cloud-based solution for managing 360 degree feedback and broader talent management processes. Its features include customizable surveys, continuous feedback, performance review management, and analytics dashboards. With options for anonymous feedback, benchmarking, and individual development plans, Talent 360 supports companies aiming to enhance employee development and performance tracking through flexible, web-based tools.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Talent 360

4.5 (17)

VS.

[4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

£5000

Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (17)

Ease Of Use

4.3 (1,931)

Value For Money

4.3 (15)

Value For Money

4.2 (1,587)

Customer Service

4.9 (17)

Customer Service

4.1 (1,660)

## Talent 360 alternatives

[4.4 (1,397)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (1,264)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (1,772)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,871)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133708/Talent-360/alternatives/)

## FAQs about Talent 360

Overview

### Which roles and teams benefit most from Talent 360?

Talent 360 is most used by HR, talent development, and organizational development teams that manage performance, feedback, and employee growth. Learning and development leaders use it to support training and capability building, while directors, executives, and programme managers rely on it for workforce planning, engagement insights, and leadership development.

Answer based on 15 reviews

Overview

### What company size and industries is Talent 360 built for?

Talent 360 is built for enterprise organizations, which make up 57% of reviewers, and it is most common in Education Management and Law Enforcement at 14% each. It also serves small businesses at 29%, midsize companies at 14%, and Food & Beverages at 7%, primarily for 360 Degree Feedback.

Answer based on 17 reviews

Features and Usability

### What are the key features of Talent 360?

Talent 360 offers continuous feedback, 360 degree feedback, and anonymous feedback for performance input and surveys. It also includes performance management, appraisal history, goal setting/tracking, competency management, and individual development plans, plus customizable forms, workflows, dashboards, and real-time reporting for tracking employee progress.

Getting Started and Support

### What training and onboarding options does Talent 360 offer?

Talent 360 provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars present training in a group setting, and documentation offers written reference material for self-paced review.

Getting Started and Support

### What customer support options does Talent 360 offer?

Talent 360 provides email/help desk, phone support, and chat. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common issues cannot be confirmed from the catalog data.

## Features

AI summary

Based on 1,308 360 Degree Feedback reviews

Capterra data shows that buyers of 360 Degree Feedback software rank the following features as their top priorities:

-   **Customizable Questions** (**53%** of reviewers rated this feature as critical)
-   **Performance Review Management** (**47%**)
-   **Performance Management** (**44%**)

Talent 360 supports all three of the features reviewers value most: **Customizable Questions**, **Performance Review Management**, and **Performance Management**. Together, these capabilities help businesses tailor feedback processes to their needs, manage review cycles more efficiently, and track employee performance more consistently, allowing teams to make better development and evaluation decisions.

Reporting/Analytics

4.6 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Surveys & Feedback

4.3 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Progress Tracking

4.1 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Rater Selection

4.1 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal

Dashboard

4.5 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Self Service Portal

4.3 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Talent 360 43 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- AI Text Generation: Allows users to generate text based on a text prompt.
- Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement
- Competency Management: Catalog, manage, and develop employee skill sets
- Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard and Reporting: Generates in-depth visual dashboards and reports based on employee performance data.
- Data Import/Export: Import and export data to and from software applications
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Reminders: Reminders sent via email
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Portal: Online portal where employees can access and track their own information
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals
- Learning & Development: Facilitate training materials that help employees grow and progress in their positions
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Review Management: Create, fill out, and send performance reviews to individual employees
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal
- Ratings/Reviews: Ratings/Reviews
- Real-Time Data: Receive data and information in real time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
- Succession Planning: Planning, tracking and developing internal talent for future key position filling
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.4 (16)

4.4

Based on 16 reviews

## Pricing

Value for money

4.3 (15)

Free Trial

Basic

£5,000

Per Year

Value for money

4.3 (15)

4.3

Based on 15 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.9 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (17)

4.9

Based on 17 reviews

## User reviews

Overall rating

4.5

Based on 17 reviews

Filter by rating

5(9)

4(7)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AB

Alan B.

CEO

Marketing and Advertising

### "Great potential, though not UX needs improving"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

December 22, 2021

It did what we needed for a couple of years, but it is time to find something new

Pros

360 feedback is straightforward for reviewers

Cons

I find it can be hard to navigate the product which is a result of poor UX. The buttons are not obvious which means that the majority have to be pressed before you get to the page you need. The software generates excellent data though I prefer to export and interrogate the data outside of the software due to it's lack of reporting flexibility

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

January 4, 2022

Thanks for the review Alan! We're glad for your positive feedback and that the software has met your needs so far. If we can help you stay with us, please do let us know.

LF

Louise F.

Director of People

Education Management

### "Instrumental in driving performance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 22, 2021

Excellent. It has really helped to develop the senior management team

Pros

Very easy to use and implement with an excellent reporting tool for the end recipient to use and develop

Cons

Can't think of anything at the moment as it is already a well established platform

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

January 4, 2022

Thank you! We appreciate your feedback!

SD

Sharon D.

HR

Mechanical or Industrial Engineering

### "Great tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 22, 2021

Pros

Simple to navigate as a user, straightforward to configure, very helpful team, useful analytics.

Cons

More translated materials for languages other than English.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

SM

Sally M.

Digital Content Learning & Development Manager

Food & Beverages

### "360 feedback review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 20, 2021

Pros

The manage feedback page for tracking progress is nice and clear. It is easy to add, remove or amend reviewers as well as sending chasers. Creating new questionnaires is nicely formatted and easy to use. The support team are always quick to respond and are helpful with any queries I have.

Cons

The layout and navigation of the admin areas are not very intuitive and things are not where you would logically expect them to be - e.g. Lookups section (title isn't self explanatory) to update some text such as personal report introduction and then go to Custom Text to update another report introduction (confusing). You go to Organisation to update images as well as to manage administrators etc.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

SG

Sonia G.

Client Services Co-ordinator

Education Management

### "Roffey Park"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 16, 2021

excellent, the support has been amazing, we had to wait a long time for a project to get going due to covid but they are slowly coming our way now

Pros

I'm still a new user but so far I have found it intuitive but I have had a lot of help and support from \[SENSITIVE CONTENT\]. There is a lot more to this platform than others I have used previously but it will all become familiar I'm sure

Cons

It would be good to hide all the custom texts that we don't use, I found this the most annoying but only minor

Switched from

[XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)

we weren't satisfied with the support and the contracting wasn't customer friendly at all.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NC

Nicola C.

L&D Business Partner

Government Administration

### "360 Feedback Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2021

The support from the Head Light team has been fantastic - very reactive to our requests - very good at explaining options available to us.

Pros

The ability to bespoke the questions to suit our own behaviour framework.

Cons

Some users struggled with screen fit, but this may have been down to their internet browser?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 21, 2021

10/10!! Wow! Thanks!

DJ

Dee J.

OD Lead

Law Enforcement

### "Talent 360"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 16, 2021

A great team of professional behind a great product.

Pros

Easy to use, very flexible, offers lots of features for the user report and for the organisational reporting. The product is upgraded all the time with new features.

Cons

The customer service is only through trained administrators.

Reasons for choosing Talent 360

For its functionalities

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 4, 2022

Thank you! Great feedback and we've let the team know! Lovely to work with you D.

BD

Bob D.

Global Director, Talent Development

Information Technology and Services

### "Satisfied Global IT Firm"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 10, 2021

Assessing leaders across 27 countries in 7 different languages.

Pros

The reports are very informative. Raters contribute anonymously. The platform and reports are available in multiple languages. The team is quite knowledgeable and very supportive. We are able to assess on our own competency framework vs generic leadership competencies.

Cons

There is quite a bit of work necessary to do the initial setup of the system. The reports are quite robust. Because of their complexity, it does take extra effort to get used to them.

Reasons for choosing Talent 360

Cost and customization ability.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jacquita M.

HR Business Partner and Health and Wellbeing lead

Public Safety

### "360 Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 7, 2021

Good

Pros

ease of use of the product and administration

Cons

Set up was tricky but service desk and support very good

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LT

Lucy T.

OD Business Partner

Non-Profit Organization Management

### "Review for Lancashire Fire and Rescue Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 25, 2021

A positive one, and has been useful in providing feedback as that is an area of development for us!

Pros

The report is very impactful, the system is also easy to use. I had access to review reports before generating which was also helpful.

Cons

It might have just been me but when using the Analytics dashboard it wasn't very clear with the dial in terms of how many people you needed to select in order to run a report - I kept selecting the number of people that had completed the survey and no results were generated, but after speaking to the helpdesk I knew I just had to select a minimum number.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133708/Talent-360/reviews/)

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