# bswift Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about bswift Software - reviews, pricing plans, popular comparisons to other Benefits Administration products and more.

Source: https://www.capterra.com/p/133735/bswift

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# 

 bswift Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

bswift

## What is bswift?

bswift's solution reimagines benefits administration to offer a flexible, customer-centric experience from implementation and enrollment to compliance and reporting. Using intuitive, AI-infused, cloud-based technology, we ensure adaptability, greater control, and predictable costs, now and in the future. But bswift is more than just open enrollment – it serves as a central communication hub for employers and employees alike, emphasizing holistic well-being and comprehensive service for modern workforces. Plus, it can be integrated with various vendors, including: ● Insurance Carriers ● Wellness ● Flexible Spending Account ● Health Savings Account ● Payroll Discover more at bswift.com.

## What is bswift used for?

[Benefits Administration](https://www.capterra.com/benefits-administration-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Compensation Management](https://www.capterra.com/compensation-management-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### bswift

3.9 (18)

VS.

[4.9 (4,694)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

Contact vendor

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (18)

Ease Of Use

4.9 (4,693)

Value For Money

3.8 (11)

Value For Money

4.8 (3,550)

Customer Service

4.0 (16)

Customer Service

4.7 (3,832)

## bswift alternatives

[4.3 (1,831)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.4 (1,234)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (4,199)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (3,263)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133735/bswift/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Benefits Administration

4.3 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

Benefits Dashboard

4.3 (3)

133.33% of 3 reviewers that rated this feature as important or highly important

Use a dashboard to view benefits that are selected by employees or offered by employers

Online Benefits Enrollment

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Select benefits and provide information needed to participate in a benefit via an online portal

COBRA Administration

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage mandated benefit continuation for employees who no longer work for the company for a limited time period

HSA/FSA Administration

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Set up and manage health savings and flexible spending accounts for your employees

ACA Reporting

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collect data and compile reports to stay in compliance with Affordable Care Act requirements

bswift 18 features

Collect data and compile reports to stay in compliance with Affordable Care Act requirements

Delegate benefits administration to third party vendors

Use a dashboard to view benefits that are selected by employees or offered by employers

Record employee's benefit plans and selections throughout career progression

Manage mandated benefit continuation for employees who no longer work for the company for a limited time period

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Set up and manage short and/or long term disability insurance benefits

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

Tools to improve and measure employee satisfaction and involvement

Track employee time off under the family and medical leave act (FMLA)

Set up and manage health insurance benefits for employees

Compliant with HIPAA, which sets standards for sensitive patient data protection

Set up and manage health savings and flexible spending accounts for your employees

Receive lab results electronically

Set up and manage life insurance benefits for your employees

Select benefits and provide information needed to participate in a benefit via an online portal

View and track pertinent metrics to find patterns and gain insights from data

Set up and manage retirement benefits for your employees

Get Advice

We can help you find the software with the features you need.

Features

3.8 (18)

3.8

Based on 18 reviews

## Pricing

Value for money

3.8 (11)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.8 (11)

3.8

Based on 11 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (16)

4.0

Based on 16 reviews

## User reviews

Overall rating

3.9

Based on 18 reviews

Filter by rating

5(7)

4(6)

3(3)

2(0)

1(2)

Mentioned topic

Sorted by most recent

Gunnar P.

HR Generalist

Hospital & Health Care

### "BSwift Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 25, 2026

My overall experience with bswift has been positive. It provides an organized and effective way to manage employee benefit enrollment and integrates well with systems like Paylocity. Although the website can be slow at times, it remains a reliable tool for benefits administration.

Pros

I appreciate that bswift streamlines employee benefit enrollment and integrates seamlessly with HRIS systems such as Paylocity, which helps improve accuracy and efficiency in benefits administration.

Cons

I dislike that bswift’s website can be slow and occasionally unresponsive, which can delay benefit administration tasks and impact overall efficiency.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Denis B.

scientist

Biotechnology

### "Ughhhh lost time"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

November 4, 2025

Very frustrating voice recording to listen to. Up to 3.5 mins of say this, enter this, confirm what you entered, now enter this, confirm, now enter this, confirm, then state your name, then when agent responds she again validates your name and info. Ughhhh

Pros

polite and courteous staff; polite and courteous staff; polite and courteous staff; polite and courteous staff

Cons

I am now on the 3rd case and 8 calls to try and get resolution on my cobra application. A lot of wasted time! In all fairness it seems the company that was providing my covg was very tardy on these matters. However 3 case #s and 8 calls is a lot of wasted time, to finally resolve an issue!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NM

Noah M.

HR Assistant

Health, Wellness and Fitness

### "Swift Benefits with bswift"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 24, 2025

I enjoy bswift as an employee more than anything else. It makes benefits enrollment so much easier that I can't believe it isn't this easier everywhere else.

Pros

I like that bswift integrates very well with our other programs, and it makes benefits administration much easier for both employee and employer.

Cons

I can't say that there is anything that I dislike about bswift. I have not encountered something I can even think of to complain about.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Serena D.

People Ops Generalist

Human Resources

### "great customer support"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 5, 2023

Pros

someone always available on the phone to answer questions in under 5 minutes

Cons

the reporting functions is confusing and difficult

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

shameika s.

Human Resource Generalist

Telecommunications

### "BSWIFT Benefit ADMIN"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 17, 2023

The overall experience with BSWIFT has been great overall.

Pros

The most impactful feature if the benefit admin feature. The employee enrollment and EDI feed between providers.

Cons

The products has been implemented for a couple of years. The only feature I think would be a great addition , is managing Cobra.

Reasons for choosing bswift

n/a

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Ryan M.

Benefits consultant

Human Resources

### "Great benefits tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 12, 2020

Overall we are really please. Our customers love that we can offer them such a great tool at a low price.

Pros

We have switched to this program a few years back. It handles all elections very well. Our customers love the customization and the ability to report.

Cons

We are unable to pull in our time and payroll deductions to this platform. This has stopped us from being able to do things with the EDI feeds.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Chris G.

EDI Consultant

Financial Services

### "My review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 20, 2019

n/a

Pros

System navigation is simple to use, intuitive

Cons

system slowness, click and drag can be difficult, difficult to build test users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KJ

Kimberly J.

Bank Reconciliation Accountant

Financial Services

### "Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2019

In and out quickly when choosing and editing benefits

Pros

Ease of use and straightforward design of software

Cons

I have no negative feedback regarding the software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DD

Devin D.

Benefits Consultant - EDI

Human Resources

### "BSwift Software Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 18, 2019

Pros

Customization, ability to perform/solve multiple functions, ease of navigationz

Cons

Slight learning curve, some features have random bugs/errors without any reason, processing/load time is too long for tasks/screen loads to complete.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Michael P.

Benefits consultant EDI

Computer Software

### "Solid software for setting up benefits feeds"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 18, 2019

Overall it’s a solid way to built a benefits EDI feed. It’s flexible and intuitive. The team behind it is always helpful with any issues that arise.

Pros

Ease of use, drag and drop interface. Shallow learning curve. The debugger is very useful for tracking down mapping errors

Cons

Some of the file and ftp failure error messages can be a little vague.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133735/bswift/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)