Average Ratings

6 Reviews

  • 4 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • bswift
  • www.bswift.com
  • Founded 1996
  • United States

About bswift

Based in Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and exchanges nationwide. bswifts state-of-the-art cloud-based technology, outsourcing solutions and Springboard Marketplace exchange platform significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who enroll in benefits with bswift.


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bswift Features

  • Claims Management
  • COBRA Administration
  • Deduction Management
  • Disability Insurance Administration
  • Employee Database
  • FMLA Administration
  • For Brokers
  • For Employers
  • FSA Administration
  • Health Insurance Administration
  • HIPAA Compliant
  • Life Insurance Administration
  • Provider Management
  • Retiree Administration
  • Retirement Plan Management
  • Self Service Portal

bswift Reviews Recently Reviewed!


Used on medium sized groups

Jul 05, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money

Pros: The EDI feeds are great. They really take tasks away from the employer and broker. The reporting functionalities are also nice

Cons: Too large for smaller sized groups. Even for our 75 Employee groups, sometimes the breadth of the software was overwhelming.

The Swiftness of bswift

Oct 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The customer support center I would consider to be best in class. They have a level of service response time that is quite rapid in its turn around.

Pros: To state that the benefits enrollment platform is user friendly would be a gross understatement. The platform is user interactive! The software is written for maximum end user interaction that is both intuitive and engaging. The tutorial is set up like a guided tour that guides the user step by step to achieve real outcomes and without annoying sidebar simulations. They smartly even include a feature to turn the guide off for the more savvy users.

Cons: If I were to complain about the bswift platform I would have to said that the animation is bit staid and stiff but it does not in any way detract from the end user experience.

bswift is a solid benefit administration platform - one of the best

Oct 17, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Configurability - able to accommodate complex benefit and contribution structures. You can also apply wellness credits.

Cons: Ask Emma - I am not a big fan of the avatar. Perhaps at somepoint Emma will transition to a more AI experience.

Overall: I have placed bswift with many clients - especially those in the healthcare industry. The software has streamlined benefit enrollment, ongoing changes, new hires and ACA.

Good benefits/HRIS system but some cumbersome features

Dec 14, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: BSwift has a user friendly interface making data entry and retrieval quite straightforward. The system is very flexible - you can customize many features to fit your needs.

Cons: The reporting feature is very powerful and flexible, however this is also cumbersome. The canned reports are not always what you want and to make custom reports it can be quite confusing. I usually need help from my benefits consultant to create the exact reports I need and then I use those custom reports.

Overall: One stop shopping when I need to look up employee info

bswift review

Apr 13, 2015
4/5
Overall

3 / 5
Ease of Use

3.5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: bswift review

Pros: I'm given a debit card to directly deduct amount of charges.

Cons: Have to be careful about going over the amount. Would need to specify to POS the exact amount to charge and split the charge if necessary.

Recommendations to other buyers: I do not have any recommendations for others evaluating this product.

One of our insurance carriers (UNUM) has partnered with bSwift

Apr 25, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: While we have just been introduced to this availability we have not totally integrated in with our book of business with UNUM. Thus, the "bad" (i.e., one star rating).