Who Uses This Software?

Any organization can benefit from outsourcing payroll and HR functions. If you're looking to streamline "people processes" and get fast access to employee data, Perform could be a great fit for you.


Average Ratings

1205 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Paycor
  • www.paycor.com/
  • Founded 1990
  • United States

About Paycor Perform

Help your organization improve efficiency, reduce compliance concerns and regain the time you need to focus on business strategy with Paycor. Paycors all-in-one HR and payroll solution takes manual work out of the equation. The intuitive interface guides you through each step of the process, getting you in and out of payroll fast. All employee data is available in one place. Directly import employee hours, view cash requirements before submitting payroll and manage employee information.


Paycor Perform Features

  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

Paycor Perform Reviews Recently Reviewed!


Constantly evolving Payroll software that beats out some of the mega providers

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Compared with our old Payroll software (from one the largest players in the industry), this online Payroll portal is much easier to use, faster to load, and tracks far more data on our staff. The custom reporting feature can send reports automatically by email to managers at the timing we set up... we use this feature often.

Cons: Just really don't like their customer service approach. Yes, you have a dedicated team assigned to your account. But their response to questions is always to send you a PDF with directions instead of grabbing the phone and walking us through sometime. And, their IT department is constantly working on the site so there are weird malfunctions somewhat regularly... I've learned not to submit payroll at the last minute for fear that the system will be down.

So very easy to use, as everything you need is in one simple spot. Easy even for the beginner.

May 14, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that all of the functions that I needed to use were easily accessible. I was able to toggle between all of the different functions that I needed to use frequently throughout the day. This enabled me to save time, so I could focus on other responsibilities. The program has diverse settings, so I was able to do payroll and hiring all from one program. Very convenient.

Cons: I didn't really have any complaints or difficulties with this program. It truly is an easy to use program. I have used many other programs, so I am a m ore advanced user. In any event, the programming is conscientious and efficient.

great for small business!

May 11, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: very useful for time attendance/ payroll things, and is helpful to have everything centralized in one place. This software has been very helpful for our admin staff, and easy to catch mistakes when they occur

Cons: learning the system takes a bit of time, but has been a better fit for our office than Quickbooks was, especially in filing reports. We are very satisfied with it!

Overall: consistency!!

Tried it for a while

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We tried this for a while to see if it would fit our company. Upon talking to HR, they decided it wasn't the best fit for us, but they still loved the program itself.

Cons: Our human resource department enjoyed trying out the software but is planning on sticking to previous methods.

Capterra-loader

Improve your payments

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Is the best tool to save you time in payroll payments, allows you to do everything automatically, have the record of all work hours and payroll payments of your employees or your customers

Cons: It does not have big problems, however the last updates have not been very good and the quality of some aspects has decreased like the reports

Streamlined our entire HR system which was much needed

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly, easy to navigate, and everything is there in one place. We used to have to go to multiple websites or local documents if we wanted to clock in/out, view PTO, view benefits, employer resources, etc. Now we have all of that in one place which makes it very easy to view all things HR.

Cons: This is near perfect. I think the mobile app can be improved upon a bit more. I rarely use it because it's kind of clunky. Other than that, very little to complain about with this software.

Overall: This took a number of different HR resources that were spread out among multiple sites and local docs and reduced it down to one single location so users don't have to search around to find basic HR needs.

Excellent energy managing payroll

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Huge time saver! We have way less errors with payroll compared to what we had before we began using this system

Cons: The of the scheduling areas is a little confusing, but nothing we can't handle at our business, still a great system

Easy to Manage

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: You will have the most standard features through this system I especially like the export features User friendly

Cons: I do not have much to say, it is what it is. I had difficulty to re-issue the employee who left the organization.

Organize your payroll

May 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is a very useful and easy to use tool, it allows you to keep the record of your payroll and to fulfill the payments of your employees or clients on time

Cons: On some platforms it can work very slowly, and customer service at many times does not work as expected

Makes Payroll and Other HR Tasks Easy

May 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This program is very easy to use. Being able to work from the cloud is important for us because we have multiple offices. The payroll features are especially helpful.

Cons: Customer service really leaves something to be desired. I struggle to get through to anyone on the phone in a timely manner. Our company is supposed to have a designated representative, but the person assigned to our company changes frequently.

Overall: The program itself is very user-friendly, but customer service is a weak point.

We stopped using after a while due the limitations with integration and issues with the mobil app.

May 08, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Totally easy to use. There was practically no training needed for employees at all levels. What is offered is painless and works well.

Cons: To many limitations. The mobile app had so many issues and often wouldn't load on any device. The password authentication to log in is trouble some as well. Getting customer support to assist is great when our rep was available, but any time she wasn't it was a nightmare.

Overall: Would be great for a small company with basic needs and no requirement for mobile use.

Capterra-loader

good plataform

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, great attention to the client and a very useful interface for our company, the connection of the platform with the user is very comfortable we love it

Cons: We have some problems with data management, to end with the employee usually have unnecessary steps, but we hope they improve this service

Great online HR program

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Paycor provides many different HR functions, beyond just Payroll. You can select which products are used.

Cons: The downside is that most functionality has a cost so you are always running into fees when looking at new service options.

Overall: One-stop payroll/HR program that can be used across all our locations.

A HR Suite that delivers total peace of mind

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ability to view all my information in the cloud rather then just at the office. This makes it so that no matter where I am, I can update and check on my business.

Cons: I usually like to own and have control over all aspects of my business. This means that for me to use anything in the could it has to be compelling enough. Thankfully Paycore Perform meets this standard for me.

Great Change for the office

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It allows you to have everything in one place. You can send out email to have employee information completed before they arrive for the first day. It also will remind you when license or certifications are expiring. This is great so you do not have to remember to check all the time.

Cons: Honestly I do not have any Cons at this time. We have been using for 5 months and it is amazing. If I have a con I will update later.

Overall: To saves so much time for me and my staff. It is very easy to use for the employee.

Paycor

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So far it's a great product to help manage our payroll. Moved from old school punch clocksto electronicis a huge time saver and reduces errors. Support for co live was superb

Cons: The scheduling portion of the application needs to be improved some. I've requested enhancements. Waiting to see if they'll be accepted.

Capterra-loader

Ehhh

May 01, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Perform is more integrated than Paycor's last platform. Also, Paycor's customer service is 2nd to none.

Cons: The reporting functionality is not as good as it once was. Reports are not as easily customizable as before.

Overall: Paycor is an affordable HRIS system that saves time and helps with data analytics.

In general, it allows you to get the job done. Not amazing, not awful either.

Apr 27, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: All-in-one functionality allows for bolt-ons at a lower cost than other similar products,
Self service-easy to use
Leader visibility is customizable
ATS add-on
Streamlined onboarding process with ATS

Cons: The most recent upgrade is more of a downgrade unfortunately. With decreased reporting functionality and certain features that were seen as excellent are now not available. Its a big disappointment.

Good software for our small practice

Apr 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is very user friendly and easy to use. We are able to customize reports and auto run them on a schedule basis. We have just started using an employee model vs contractor model and so far this is meeting our needs.

Cons: I can't say customer service is the best. It takes them a long time to return emails. Help on the phone seems to take a long time.

Easy software, poor customer support

Apr 20, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: This software is easy to use and makes the process of hiring employees to paying employees almost effortless. They file federal taxes on your behalf, offer new hire and I9 eligibility options, and have an easy to understand payroll grid that is so easy, a new hire could successfully use!

Cons: While the software itself is great, customer support tends to be lacking. In my experience, my payroll specialist changed almost on a monthly basis and I never knew who to call to talk to regarding account issues. It was hard to resolve an issue because every time I called to talk to our representative, they were either busy or we were assigned a new specialist.

6 years user and upgrades don't really enhance the product by what's really needed

Apr 13, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that we have a dedicated service representative that always seems to be available and responsive to our questions and requests.

Cons: The implementation and sales team do not communicate effectively with each other. Our initial needs were not communicated properly to the implementation team so our database suffered with either a shared data base for certain products and multiple logins for others.

Perform has made it very easy as a small business to perform the necessary HR and payroll functions.

Apr 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, great support from Paycor, with knowledgeable stateside live representatives who know what they're talking about.

Cons: Some payroll functions are lacking, but overall product is good. I would like to see more development in the paygrid to make some functions more automated.

Capterra-loader

Manage finances

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like being able to access my financial information online. It is very user friendly and I enjoy using it

Cons: I can't think of any cons to using Paycor. I use it sparingly, but have not had any issues so far. It has been great

I loved the easy to use layout

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I loved the easy to use layout. The tabs are straight to the point. I am never guessing where to find something. It is easy to read.

Cons: I don't like how I cant look at my paycheck from over a month ago. I had to contact several people to see if I can see my time stamp and paycheck from over a month ago. This is inconvenient.

Capterra-loader

Easy way to enter hours and view timecards

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that Paycor can be accessed from multiple computers, whether at work or at home. Additionally, being able to access previous timecards, paystubs, and W2s online is so much more convenient than keeping track of non-digital paperwork! Also, it is great that Paycor keeps track of benefits for users--available sick time, vacation time, and it lists holidays and other company changes.

Cons: Sometimes Paycor doesn't work seamlessly on all browser types. Occasionally, it will not fully load in pages when I am using google chrome. Additionally, an app would be a really useful addition to Paycor. Being able to access all of this information on a phone app as opposed to on a phone browser would be very helpful.

Overall: I used Paycor to enter my hours worked, and to keep track of available sick time. It is highly beneficial to be able to see all of my hours and timecards in one place, and to be able to access previous paystubs. Additionally, getting my tax forms online is highly convenient!

My organization utilizes Paycor for HR, Payroll, and Reports & Analytics.

Mar 28, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Paycor's Reports & Analytics offers plenty of standard templates and the flexibility to create custom templates, which allows for robust reporting. Also, Paycor's customer support team is generally very responsive and knowledgeable.

Cons: Paycor's Payroll and HR databases are separate, and sometimes information entered in one database does not flow smoothly to the other (i.e. leave status, pay groups, pay changes). Workflows are only generated when you initiate changes using certain tabs (not all tabs initiate workflows) and often more than one workflow needs to be generated if you're making numerous changes (i.e. department, manager, salary, and title).

Great system with a lot of functionality but customer support for the whole company is terrible.

Mar 26, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: The system is very user friendly, allows you to customize virtually any report and auto run them on a schedule basis. Includes platforms for HR management as expansions. One of the better payroll systems we have used to date

Cons: Customer service is seriously lacking. We went from an assigned Account Manager to a customer service team. Any time you call in you will speak to a different person who will need 20 minutes to read your account profile, even if you are following up on an open ticket within a few minutes. I have sent emails to their support team that went unanswered for weeks on end even after forwarding back to them daily and carbon copying their management staff. The customer service really kills the whole experience for my company on what would otherwise be a very great system.

Overall: Integration with existing fingerprint reader for time keeping
Faster and more efficient when it comes to processing payroll compared to previous systems
Very user friendly

Terrible customer support

Mar 21, 2018
1/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Look somewhere else.

Pros: The system has lots of features, and lots of great possible capabilities if you are able to get they system setup.

Cons: Terrible customer support, couldn't get payroll calculated correctly, wasn't capable of handling basic setup for a healthcare facility, tax documents filed incorrectly, staff doesn't understand basics of accounting or payroll. I actively tell people not to use this system.

Capterra-loader

I've been using it for a time now and it is all I could need to run my employees.

Mar 17, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It does everything in my employees needs, and all the cycle, from the selection to the liquidation passing to payroll and vacations payments. There are some frienly parts in the software.

Cons: It's kinda boring using it, and you need some patience to know how to use it. The Customer Support is kind lame.

Overall: For me and my business is all I need, I wont be so much far than this, if you need something more go and hire an specialist.

Capterra-loader

A Payrolling software that can't be beat.

Mar 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Paycor is close to our heart. They're a local company that we've used and grown with since the beginning in 2000. The software is great but it's the people at Paycor and the service that makes the difference for us.

Cons: Paycor's reporting functionality can be a bit cumbersome. The development of more custom reporting suited for our specific needs would be a plus.

Overall: Seamless payroll processing, reporting, and delivery with a comfortable feel.

Capterra-loader

Very Professional, but not to big for my small company

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it is fast and easy to run payroll for my team and the price is great, and if I need help CSR is only a phone call or email away

Cons: Some times there is confusion on what documents my CPA needs and how to find them, but CSR is fast and helpful

Overall: Speed and accuracy

Paycor is terrible, does not work, and literally offers zero customer service

Feb 23, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Cons: Login has never worked, so I have never been able to see a paystub. Password reset does not work: while saving my new password, the system crashes, says "this site can not be reached." When when I try again I get "unable to change your password at this time." I am computer savvy and following their "forgot password" instructions to the letter. Then if you call paycor directly, you are transferred to a recording that says to contact your employer.

Trying to add a bonus, and changes in tax witholdings

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, and great help when I need the help. Response to my question are very short, considering all of the other users that PayCor has.

Cons: I'm not a computer person, and in my opinion there seems to be a lot of steps to change payroll
when I need to change it.

Overall: The ability to see the different parts of the payroll. For instance when looking for information on an
employee it is easy to navigate.

If I experience problems I can always reach someone very quickly

Feb 23, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software is very easy to use. I enjoy how simple it is to process payroll, the paygrid is very user friendly.

Cons: The only complaint I have on a consistent basis is that our timeclock is frequently not working and that can become very frustrating.

Overall: Coming into the HR function Paycor made it pretty easy for me to do my job.

Overall, we have had great experience that has helped us run our business more easily.

Feb 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is not difficult to use, even for someone who only uses it a couple of times per month. Customer service has always been able to easily and understandably walk us though any issues we have.

Cons: Sometimes when we have a specific question that we need answered, we have not been able to find it easily online.

Paycor Perform is an easy payroll system to work in. Step by step process for entering new hires.

Feb 22, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Great support team to answer questions! You can expect an email confirmation when you process payroll which helps insure that your payroll is not lost in the system.

Cons: Reports that are canned reports are great. Harder to choose what you need for a report that only you may need. The support team is great & is willing to walk you through to produce a report for specific details for your own location. This just takes more time and time is money.

PAYCOR HAS BEEN VARY EASY TO USE, LOVE IT

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WE LIKE EVERYTHING WE HAVE USED , IT IS VARY EASY TO UNDERSTAND AND GET AROUND. EVERYTHING HAS WORKED OUT WELL FOR WHAT WE NEED SO FAR.WOULD HIGHLY RECOMMEND TO ANY BUSINESS.

The support has always been Paycor's strong point. It is excellent and extremely responsive.

Feb 22, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its overall versatility. It's hard to imagine anything I could not do that I needed to do. I cannot think of anything else. This confirms my comments made in the "Cons" section below about IT.

Cons: The frequent updates, which many of I don't believe improve the functionality. Also, just to have it sprung on your and, "here it is, work with it", I just don't appreciate. But I guess the IT people have to justify their existence.

Overall: Payroll is not a problem.

Staff is Knowledge able about products and the package we use

Feb 22, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Reports are user friendly. Easy to build your own. Pay grids are easy to read and understand, are able to arrange columns to flow to your needs. Can transfer employee data from one company to another.

Cons: Some of the fields need to be able to be adjustable when it comes to adjusting "defaults". Need more room for writing notes.

Overall: Saves a lot of time when it comes to entering and tracking payroll. Tracking employee history is a breeze.

Customer Support is exemplary - if there was a number higher than five stars I would have used ten.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Paycor Perform is very user friendly.
Customer Support is exemplary - if there was a number higher than five stars I would have used ten.
I have never had a question that was not answered by the support team.
The reports are straight forward and exactly what is needed.

Overall: Ease of payroll processing and reporting.

Software easy to use - navigate screen to screen

Feb 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Changes are made easily - information is concise and well organized. Payroll is easily processed/transmitted.

Cons: Not necessarily about the software but the initial set up. We had a "data dump" from our previous payroll company and it was a disaster. I had to go through each employee and add/change info to be correct.

Overall: Ease of use - more information available. Reporting is nice.

Paycor's staff have always been patient and very helpful when needed.

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Once you have figured out the processes, it is very easy to navigate and complete. I am a church secretary with no accounting background outside of writing checks and balancing the checkbook. Anytime I have had a question that I cannot figure out through the online prompts, my representative has been extremely patient and helpful.

Overall: Paycor handles the prompt filing of all tax forms for me, as I am the only employee that has taxes withheld.

Paycor has great products for payroll and the Paycor team is always responsive.

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Set up for whatever we need is very simple compared to another larger payroll processing company we have used.

Cons: We could benefit from other features in time and attendance that are not available, like selecting a limited range of work groups an employee can access.

Overall: Easy to log in and enter time from any computer device.
Easy to review and approve time.
Easy to set up and make changes to employees.
Easy to create and run reports.
Easy to track time across different work groups for reporting requirements and get the import file that we need to record cost accurately to different cost centers.
Excellent customer service.

I have had exceptional customer service from Paycor!

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is user friendly. I am able to easily go into the program and make any needed changes rather easily. It is easy to navigate so I save time searching for what information that I need. The software features are very functional and when I do have questions, I am always able to reach a person to address them.

Cons: They are times I need to pull quarterly and yearly reports and need to call customer service to assist me with this process. I also don't like the fact that the software doesn't have the employee's W2's saved on it. I also want to limit employee's to be able to view certain parts of their payroll and that was not possible to set up. Some staff have had problems setting up their online accounts but customer service was able to assist them with it.

Overall: I am able to spend more time on my other projects. It literally takes me only five minutes to complete our payroll. I can also complete payroll in advance of me going on vacations and everyone receives their paycheck on time.

Paycor handles it all and saves time and money for our organization!

Feb 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: That it handles all payroll processing tasks, its affordable, and the customer services is phenomenal! They are always ready to assist you and they do so in a timely manner, you don't have to wait around for hours or days, they are ready immediately to handle all your needs no matter what and if they do have to get back with you, it is within a very small window of time usually with in the hour.

Cons: Some of our reporting needs were not addressed, but we have been able to have them create custom reports for us, instead of us being able to create exactly what we needed.

Overall: Paycor is a one-stop shop with our organization, it manages our time and attendance as well as all our payroll processing and handles all the payroll taxes and filings as well as employee W2's. It is easy to use, they provide exceptional customer service, and it saves time each time you process payroll! It is very cost efficient and allows you to focus on other aspects of your job because they handle it all!

Paycor software is easy to use and personnel is friendly and knowledgeable.

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Software is very user friendly. Reports can be accessed at any time and are easy to read. Payroll is processed quickly after entering information.

Overall: The ability to access payroll information at any time.

Payroll is super simple with this service.

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity, ease of entering payroll. Can be done from home if need be. Information is available from previous payroll runs to compare.

Cons: Could use better help descriptions. Not as easy as I would like to get answers to my specific questions.

Overall: Record keeping made easy!

Easy to use, intuitive

Feb 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Functionality, accessibility, and custom reporting allow me to get to the raw data for external reporting

Cons: Help searches do not always direct to the right area - allowing access to time clock for new employees should have a standard template with all items to address on one screen, rather than jumping from screen to screen to allow complete access

Very affordable solution for our small company

Feb 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The results are Consistently accurate and I don¿t have to double check everything. I enjoy having that confidence

Cons: I am not always able to find the reports I need. On occasion I have had to open a ticket to get what I thought I should have been able to find directly.

We have been very happy with Paycor. The respect they give their customer are wonderful.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: It was easy to learn and very helpful with questions you may have. When the update it is usually very easy to follow.

Affordable and reliable service

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: As a small business owner, it's very easy for me to post payroll for my employees and subcontractors. If I make a mistake or have a question, staff are very responsive and helpful.

Cons: I was worried that customer service might get worse without a dedicated customer service representative, but I still get responsive service.

Software is easy to use and understanding. Client support is helpful and knowledgeable.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The software is user friendly and intuitive. In the event that I do get stuck and am not sure where something would be, the Get Help section offers multiple avenues for the diverse learners.

Cons: My least favorite aspect of this software is that Reports & Analytics is somewhat limited by the modules purchased. Pulling HR and Payroll data together has been tricky at times when the full HR suite hasn't been purchased.

Overall my experience has been positive.

Feb 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer support has been very good. The support staff is very friendly and knowledgeable. The only drawback is that I rarely speak to the same support person.

Cons: The reports feature is very cumbersome. I find it difficult to create custom reports due to navigation difficulty and lack of flexibility. There is a lot of useful historical data but it is hard to extract. The data would also be valuable for budgeting.

Easy to use, intuitive and nice visual layout

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to run payroll. I like the Widgets which keep important info on my home screen. The payroll detail graphs are easy to read and give me needed info at a glance. Finally, employee info is easy to edit as the need arises.

Cons: Payroll reports took a while for me to get used to. Not very intuitive to generate custom reports. I don't use the report template as it is too cumbersome. I only use the auto generated reports which are available a week after payroll is processed.

Overall: Saves me a lot of time in processing payroll and in generating and saving payroll reports

Offers all the features we need to cover our payroll needs

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use, once you understand the different features offered. This software has a wealth of features to allow a company to capture the payroll information through different methods, such as manual and online.

Cons: Would like to see better integration between Time & Attendance and the Payroll side. It would simplify the process to be able to establish the settings for both sides when entering all of the information for a new hire, instead of having to add additional information on the Time & Attendance side.

I occasionally need help with the platform or scheduling and customer support have been very helpful

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It allows me to "trial run" several inputs and creates reports that I can use to optimize the timing of cashflow over the course of the year.

Cons: This is easy to answer: every time there is a significant update to the platform I have to re-learn how to use it, because I only use it four times per year.

Very happy with the support and program.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: All federal filing of quarterly reports. All state and local taxes are filled. All taxes for federal, state, and local are paid and reported by Paycor. No more preparing the annual W2's and preparing the year end report .

Cons: The only thing that would make this easier is with the reports that you can do on your own. I would like to see a way just to print certain employees.

I was plunged into the task of running payroll, I found with the help of the tutorials easy to use.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The reminders of steps to be completed. This feature was especially helpful when I was a new user.

Cons: Some of the pagination could be improved. Specifically in the time card review and update the paging seems to be lacking causing the user to manually scroll versus the system "moving the page up or down with the activity. Additionally, it would be helpful the header section was frozen.

Easy to use and easy to customize!

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's so easy to change things and make sure that everything is stored within your system. The help desk is one of the best products! Everyone is knowledgeable and helpful. I have never been disappointed.

Cons: Sometimes the reports aren't exactly what I need. For example, if I want to run a previous year termination and hire report for an audit, the system won't always allow the time frame that I need. You can usually work around it but occasionally there's a gap in your reporting needs and what they can pull out of the system.

We run our payroll bi-weekly and have 53 employees currently with not a lot of changes.

Feb 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of processing payroll. Using time on demand at 4 locations now. Able to enter into Hr screen and flows into payroll. However, not sure we are using all areas that we should be . since we are so small of a company, but as we grow we will take advantage of more fields.

Cons: I wish the help icon was easier to use. When I have a question, I can never seem to get the answer on line. Also, when processing the payroll wish the paygrid with the employee names could be bigger. It is kind of hard to read in the color.

Overall: Ease of all taxes being paid correctly to all agencies.

The software is easy to use and when needed the customer support team has been very helpful.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The software is user-friendly and contains most of the features we need. The manual check feature is helpful and easy to use. We are able to input our biweekly payroll information and process checks quickly and accurately.

Cons: The software did not accommodate city tax withholding as we needed but modifications have been made. I would like to see additional reporting options as standard features.

Overall: Ease of use. Quick and efficient processing of biweekly payroll

Paycor support team is knowledgeable and responsive

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Paycor consistently updates to the product. The changes are driven by customer input on the functionality most beneficial to them.

Cons: There isn't any one item I would identify as disliking. The area I experience difficulty in would be setting up new reports in Reports & Analytics.

Overall: We have much better tracking for vacation and sick PTO than our previous product. The support team is far superior than our previous product support team.

Paycor is easy to use with a great user interface.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use. Simple formats and not too many hoops to go through to complete an action item. The software can be accessed via PC or Laptop or Phone.

Cons: Report Builder takes a little getting used to. I would like to see improvements in this area to see a preview before running reports.

Overall: Being able to manage our employees and payroll.

We have been with Paycor since January 2017 and have been satisfied with the program.

Feb 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Step-by-step instructions in adding new employees and making necessary payroll changes on a monthly basis as needed.

Cons: I have done very little in the reporting section of the program, but have found it to be a little complicated.

Overall: Having the W2s mailed to our location for distribution to our employees was fantastic!

Amazing HRIS system.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I have the ability to control everything when it come to my employees. The features and what the system can do is great.

Cons: I wish the mobile app had more features that would allow employees to do more and not have to sign into the browser to perform other tasks.

I have been pleased with the platform, the help feature is difficult at best to use.

Feb 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The platform has met most of my needs for record keeping and look back. I would like to have a better command of how Paycor interacts with MCC and what information is shared and how it is used.

Cons: The help function is difficult to use, hard to find relative information. The search function does not help answer my questions .

Overall: The benefits are concise record keeping in an easy to access manner.
The platform is easy to use.

Very easy to use and understand.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and understand. Takes me no time at all to complete payroll and add new employees. Help is always only a phone call away.

Customer support is great--quick response each time!

Feb 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It takes the burden of payroll off of school personnel. It handles taxes, ACA, W2s and other details.

Cons: Sometimes I need to ask for help when I need to fix something. But because our rep is so helpful, this really isn't a negative.

Overall: I am relieved of the work and anxiety of handling payroll on my own.

Excellent way to do your payroll and not have to worry about anything

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very user friendly. All taxes and everything is taken care of. Customer service is easy to get in touch with and they response very fast.

Cons: An accounting firm did our payroll for us and they used Paycor. We decided to take charge and do the payroll ourselves. The only problem I have is sometimes the prior accounting firm will get messages that should be to us.

Overall: Doing payroll through paycor helps a lot you don't have to worry about it being done wrong. All the taxes get filed we do ACH everyone has direct deposit. I like this a lot.

Customer support is always courteous and quick to get my problems resolved.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is relatively easy to use. I can process my payroll quickly and efficiently. Taylor Homan my Paycor Specialist is great! She always makes me feel important and her patience is greatly appreciated.

Cons: I need more training on creating reports & Analytics. I am not sure how these reports pertain to my payroll processing. I mainly just use the payroll submission and access online reports.

This platform has made my payroll process much more streamlined.

Feb 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I can complete most of the payroll tasks on my own without having to contact a rep and wait for answers.

Cons: Some of the tutorials that you need to find are not easily marked. I spend more time looking for how to complete a new task then the actual length of tutorial.

I am very comfortable using PAYCOR PERFORM. It is easy to use and very straightforward.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use. I can move from one screen to another quickly and easily. The totals at the bottom of each payroll column make it easy to confirm my entries.
If I discover that I've made a mistake I can always go back and fix it with no hassle!

Overall: I can easily process and reconcile Paycor payrolls myself.
The reporting that I get back with the paychecks are easy to read.
The system is easy to use and if there is something I don't understand or can't make work, there are help screens that I can click on to teach me how to make my situation work. And, if all else fails, customer service is always a phone call away.

Rarely have any issues and if I do I only need to pick up the phone or send an email to get help.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use and has everything you need to be successful doing payroll and human resources for staff.

Cons: Occasionally the software will get hung up and run very slowly causing frustration if you are on a deadline.

I find using Paycor easy and if I do need help, I get a quick call or response from my rep.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can do most things without the help of Paycor staff. I can make adjustments on the employee level and the company level.

Cons: Some things I need to complete or make changes to can be hard to find. Very least favorite is the custom reports, I find this feature hard to use to get what I want at times.

Overall: Ease of use.

Software makes it easy to not worry about payroll

Feb 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy of use, and requires only a basic knowledge of payroll and software as a service.

Cons: We were charged an additional cost for some support functions, which were pretty basic and I had assumed were included.

Great service and user friendly software. It takes me 10 minutes to do payroll and I love it.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease of use to enter my payroll on a biweekly basis. It takes me about 10 minutes and I have 9 employees.
The set up was very easy and my customer representative was every helpful with the set up.

TAKES THE WORRY OUT OF PAYROLL.

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: FAIRLY SIMPLE TO USE. PUTS IN PLACE THE NECESSARY TOOLS FOR TODAY'S MORE COMPLICATE HIRING REQUIREMENTS.

Cons: WE HAVE STAFF THAT WORK HOLIDAYS. WAS CHALLENGING GETTING SYSTEM SET UP CORRECTLY TO AUTOMATICALLY PAY OVERTIME ON HOLIDAYS.

Good

Feb 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. This has been a good experience. Would recommend this to others as well. Good support

Paycor Saves Me Time and Money

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to use and provides my employees with access to their information which saves me from having to look up answers for them. Plus it is so easy to use that I finish payroll in no time. Paycor saves me money by keeping all my records, filing filing payroll taxes on my behalf. These are all things I would otherwise have to hire someone for. Being a small business every dollar matters. I am so glad I use this service.

Overall: I compared it against Quickbooks, but realized that they were about the same cost and Paycor's customer support won me over.

The program is one of the best I have used.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: The dashboard is easy to navigate. The commands and choices are user friendly. It clearly recognizes and alerts you if an error occurs. The Paycor program offers excellent reporting, management and record keeping tools. I see no need for a dedicated representative.

Cons: The cost could be better. Also my dedicated representative is never available and does not return phone calls or emails. Fortunately, they offer the option to speak to another team member who in my experience has always been professional and knowledgeable.

My problems with filing the ACA reports for my company were solved.

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Report writing is good. I like the ability to download the report into Excel. It would be more helpful if more templates were available for different needs.

Cons: online help features - there really are none. I sometimes find it easier to Google the answer rather than use the online help feature.

We have 4 people in 4 states. We need someone to take care of payroll. Paycor has been superb.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I don't have to worry about all the hassles of tax filing in all 4 states! Very easy to add bonuses or adjustments. Support for adding ACA information was excellent.

Overall: I sleep well at night and if I don't, it's not because of payroll. I get all the reporting I need and hassle free tax filing.

The customer services is great, all the staff are subject matter experts.

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The software can be accessed from any internet connected computer and the customer service department always returns my e-mails.

Cons: Create Reports and Analytics can be challenging to set up specific reports but customer service can help with reporting. Customer service helped assist me in setting up the first report and then I was able to run other reports. The resources tab is helpful with reports and analytics step by step process too.

There just hasn't been any negatives in the use of this software. Very intuitive.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is intuitive, and the many changes over the last five years have been well explained, and have improved it greatly. Very good report building capability. Excellent support.

Cons: There are a lot of features that I don't use, and they tend to clutter up the menus. That is really not a problem; I've learned to get past them.

Paycor's the best!

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I've used a couple of payroll processing companies, and I like Paycor's software the best. The interface very user friendly, and if there is ever anything I can't figure out on my own, customer service is readily available to help me out.

Cons: Though the customer service is excellent, when I call I am rarely able to reach our dedicated support specialist. That said, whoever ends up taking the call can always resolve any problem I'm having.

Very happy, other than I keep getting notice that have not filed the end of reports on time.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Software is very user friendly, easy to use. We use it for both logging time and keeping track of each persons time reports and filing for the payroll.

Cons: Sometimes it lags out before you can log in. Sometimes when we try to log in , the system will lag out before we can record our time and then we have to manually go in and fix it afterwards.

Overall: Easy to process all payroll reports and quarterly reports for tax purposes

Great

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I like the most about this software is that is it easy to use and customer support is always available when I need it.

Cons: I do not like that former employees only stay on the software for a few months. Sometimes I need to see their past pay stubs when I have end of year tasks to perform and it is difficult to find when the employee has disappeared completely.

Processing payroll is painless using the Paycor software

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: The software is easy to navigate especially for someone without experience with Paycor. Customer Support is always available and helpful. The staff is very thorough in problem solving.

Cons: The minimum information available to assist in creating reports. The lack of history storing for job positions which makes it hard to track employee advancement.

Overall: Easy of use, software support, functionality, constant upgrades to the system improving payroll processng, etc..

Capterra-loader

Paycor is a wonderful platform to work on and with!!

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Selecting Paycor was one of the best decisions we made! It integrates flawlessly with our QuickBooks application as well as our time entry system. The platform is very user friendly and allows for entry of all deductions, additions and bonuses as well as tracking all changes to pay rate. It also has a robust reporting system. The best part about Paycor though, is their friendly customer service department. They take care of any questions and issues right away and always follow up to ensure their solution took care of the issue.

Overall: We are able to pay our employees, capture wage history and tax information.

I have nothing but good things to say about Paycor!

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's user friendly and the ease of having all of my reports at my fingertips, once logged in to my account.

I love PayCor! It works great!

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Compensation History. I like to be able to go back to any paystub to check for deductions or any changes that were made for an ee.

Cons: the drop down box when searching for ees names needs to be more user friendly. I find that if I don't spell an employees name exactly as it's setup in Paycor, it isn't found. Example: Sam instead of Samantha or if I'm looking for Smith and accidentally type Snith.

Overall: Saves time when researching for Employment Verifications! Saves time on just about any ee data I need to look up.

Paycor is an exceptional platform any business.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It stores so much information for me to reference on every employee that we have had. It is my go to place all the time for employee information.

Cons: I wish it could talk to Zenefits which is also a great resource for employees. It would also be nice if it could talk to Quickbooks.

The software is mostly easy to use and works intuitively.

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is easy to use and is mostly intuitive. If there are any issues with a transaction, the support staff is quick to respond to your queries.

Cons: You have to go through several levels of menus perform some tasks. Getting down to the last menu is not always intuitive (as when designating that an employee has quit).

Overall: It takes the burden of preparing our payroll and reports to city, state, and federal agencies.

Very easy to use

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use, everything you need is right there on the screens, I find the help very easy to use.

excellent product

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to use...well laid out.....easy to find whatever you need.....I especially like all the benefit accruals as before we tracked them manually

Cons: Since I only use the product bi-monthly, sometimes I have to hunt to find something I want to change in an employee field

Simple, efficient, reliable payroll experience

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Adding employees and entering payroll are both super simple. The paygrid has customizable columns and even column sizes, you can easily switch between manual checks and direct deposit (if that appeals to you), and it's just as easy to let the computer know not to pay someone if they have an unscheduled week off or you forget to terminate someone before starting payroll.

Cons: Adding tax codes is not nearly as intuitive as I could hope for, and is actually quite cumbersome if you are adding new ones on a semi regular basis. Also, customer service is abysmal. There are no dedicated reps, and you are likely to get a faster response via email than over the phone because of hold times. Thankfully the product is fairly bulletproof and contacting them for help is only a rare form of torture.

Is a great basic payroll program

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easily enter data for payroll
Know that payroll taxes will be calculated correctly
Know that payroll taxes will be paid promptly
Know that W-2 form will be mailed to employees timely

Cons: The grid can be cumbersome, difficult to navigate if more than a few columns. I wish they would go back to entering the data in a check format

Overall: I do not have to calculate payroll myself, nor do I have to file required taxes myself.

Perform is easy to use and straight forward.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That is easy to use . My favorite part is being able to access all portions of the program from the pay grid.

Cons: Like all cloud based software there are sometimes issues with logging into the website and at times the program runs slow.

I do payroll for two companies and the software makes that possible!

Feb 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The reporting functionality. I use it not just for payroll related reports but for our insurance census, government reports, etc.

Cons: However, sometimes I think there could be more info per page instead of the numbers of pages currently.

Overall: I makes it possible to do payroll, reporting etc. for two companies in two different states. It would be much more time consuming without it.

No worries with taxes, user friendly, support is great

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Support! especially our rep.
Very user friendly even for someone untrained in payroll.
No worried about proper filings.

Cons: Not much to say.
I guess the only thing better would be if it was free.

Overall: I was untrained in payroll. This made it easy to learn and I have confidence that all filings are done properly and timely.