Who Uses This Software?

Any organization can benefit from outsourcing payroll and HR functions. If you're looking to streamline "people processes" and get fast access to employee data, Perform could be a great fit for you.


Average Ratings

1159 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Paycor
  • www.paycor.com/
  • Founded 1990
  • United States

About Paycor Perform

Help your organization improve efficiency, reduce compliance concerns and regain the time you need to focus on business strategy with Paycor. Paycors all-in-one HR and payroll solution takes manual work out of the equation. The intuitive interface guides you through each step of the process, getting you in and out of payroll fast. All employee data is available in one place. Directly import employee hours, view cash requirements before submitting payroll and manage employee information.


Paycor Perform Features

  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

Paycor Perform Reviews Recently Reviewed!


Paycor has great products for payroll and the Paycor team is always responsive.

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Set up for whatever we need is very simple compared to another larger payroll processing company we have used.

Cons: We could benefit from other features in time and attendance that are not available, like selecting a limited range of work groups an employee can access.

Overall: Easy to log in and enter time from any computer device.
Easy to review and approve time.
Easy to set up and make changes to employees.
Easy to create and run reports.
Easy to track time across different work groups for reporting requirements and get the import file that we need to record cost accurately to different cost centers.
Excellent customer service.

I have had exceptional customer service from Paycor!

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is user friendly. I am able to easily go into the program and make any needed changes rather easily. It is easy to navigate so I save time searching for what information that I need. The software features are very functional and when I do have questions, I am always able to reach a person to address them.

Cons: They are times I need to pull quarterly and yearly reports and need to call customer service to assist me with this process. I also don't like the fact that the software doesn't have the employee's W2's saved on it. I also want to limit employee's to be able to view certain parts of their payroll and that was not possible to set up. Some staff have had problems setting up their online accounts but customer service was able to assist them with it.

Overall: I am able to spend more time on my other projects. It literally takes me only five minutes to complete our payroll. I can also complete payroll in advance of me going on vacations and everyone receives their paycheck on time.

Paycor handles it all and saves time and money for our organization!

Feb 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it handles all payroll processing tasks, its affordable, and the customer services is phenomenal! They are always ready to assist you and they do so in a timely manner, you don't have to wait around for hours or days, they are ready immediately to handle all your needs no matter what and if they do have to get back with you, it is within a very small window of time usually with in the hour.

Cons: Some of our reporting needs were not addressed, but we have been able to have them create custom reports for us, instead of us being able to create exactly what we needed.

Overall: Paycor is a one-stop shop with our organization, it manages our time and attendance as well as all our payroll processing and handles all the payroll taxes and filings as well as employee W2's. It is easy to use, they provide exceptional customer service, and it saves time each time you process payroll! It is very cost efficient and allows you to focus on other aspects of your job because they handle it all!

Paycor software is easy to use and personnel is friendly and knowledgeable.

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is very user friendly. Reports can be accessed at any time and are easy to read. Payroll is processed quickly after entering information.

Overall: The ability to access payroll information at any time.

Payroll is super simple with this service.

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity, ease of entering payroll. Can be done from home if need be. Information is available from previous payroll runs to compare.

Cons: Could use better help descriptions. Not as easy as I would like to get answers to my specific questions.

Overall: Record keeping made easy!

Easy to use, intuitive

Feb 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Functionality, accessibility, and custom reporting allow me to get to the raw data for external reporting

Cons: Help searches do not always direct to the right area - allowing access to time clock for new employees should have a standard template with all items to address on one screen, rather than jumping from screen to screen to allow complete access

Very affordable solution for our small company

Feb 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The results are Consistently accurate and I don┬┐t have to double check everything. I enjoy having that confidence

Cons: I am not always able to find the reports I need. On occasion I have had to open a ticket to get what I thought I should have been able to find directly.

We have been very happy with Paycor. The respect they give their customer are wonderful.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: It was easy to learn and very helpful with questions you may have. When the update it is usually very easy to follow.

Affordable and reliable service

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: As a small business owner, it's very easy for me to post payroll for my employees and subcontractors. If I make a mistake or have a question, staff are very responsive and helpful.

Cons: I was worried that customer service might get worse without a dedicated customer service representative, but I still get responsive service.

Software is easy to use and understanding. Client support is helpful and knowledgeable.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user friendly and intuitive. In the event that I do get stuck and am not sure where something would be, the Get Help section offers multiple avenues for the diverse learners.

Cons: My least favorite aspect of this software is that Reports & Analytics is somewhat limited by the modules purchased. Pulling HR and Payroll data together has been tricky at times when the full HR suite hasn't been purchased.

Overall my experience has been positive.

Feb 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer support has been very good. The support staff is very friendly and knowledgeable. The only drawback is that I rarely speak to the same support person.

Cons: The reports feature is very cumbersome. I find it difficult to create custom reports due to navigation difficulty and lack of flexibility. There is a lot of useful historical data but it is hard to extract. The data would also be valuable for budgeting.

Easy to use, intuitive and nice visual layout

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to run payroll. I like the Widgets which keep important info on my home screen. The payroll detail graphs are easy to read and give me needed info at a glance. Finally, employee info is easy to edit as the need arises.

Cons: Payroll reports took a while for me to get used to. Not very intuitive to generate custom reports. I don't use the report template as it is too cumbersome. I only use the auto generated reports which are available a week after payroll is processed.

Overall: Saves me a lot of time in processing payroll and in generating and saving payroll reports

Offers all the features we need to cover our payroll needs

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use, once you understand the different features offered. This software has a wealth of features to allow a company to capture the payroll information through different methods, such as manual and online.

Cons: Would like to see better integration between Time & Attendance and the Payroll side. It would simplify the process to be able to establish the settings for both sides when entering all of the information for a new hire, instead of having to add additional information on the Time & Attendance side.

I occasionally need help with the platform or scheduling and customer support have been very helpful

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It allows me to "trial run" several inputs and creates reports that I can use to optimize the timing of cashflow over the course of the year.

Cons: This is easy to answer: every time there is a significant update to the platform I have to re-learn how to use it, because I only use it four times per year.

Very happy with the support and program.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: All federal filing of quarterly reports. All state and local taxes are filled. All taxes for federal, state, and local are paid and reported by Paycor. No more preparing the annual W2's and preparing the year end report .

Cons: The only thing that would make this easier is with the reports that you can do on your own. I would like to see a way just to print certain employees.

I was plunged into the task of running payroll, I found with the help of the tutorials easy to use.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The reminders of steps to be completed. This feature was especially helpful when I was a new user.

Cons: Some of the pagination could be improved. Specifically in the time card review and update the paging seems to be lacking causing the user to manually scroll versus the system "moving the page up or down with the activity. Additionally, it would be helpful the header section was frozen.

Easy to use and easy to customize!

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to change things and make sure that everything is stored within your system. The help desk is one of the best products! Everyone is knowledgeable and helpful. I have never been disappointed.

Cons: Sometimes the reports aren't exactly what I need. For example, if I want to run a previous year termination and hire report for an audit, the system won't always allow the time frame that I need. You can usually work around it but occasionally there's a gap in your reporting needs and what they can pull out of the system.

We run our payroll bi-weekly and have 53 employees currently with not a lot of changes.

Feb 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of processing payroll. Using time on demand at 4 locations now. Able to enter into Hr screen and flows into payroll. However, not sure we are using all areas that we should be . since we are so small of a company, but as we grow we will take advantage of more fields.

Cons: I wish the help icon was easier to use. When I have a question, I can never seem to get the answer on line. Also, when processing the payroll wish the paygrid with the employee names could be bigger. It is kind of hard to read in the color.

Overall: Ease of all taxes being paid correctly to all agencies.

The software is easy to use and when needed the customer support team has been very helpful.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user-friendly and contains most of the features we need. The manual check feature is helpful and easy to use. We are able to input our biweekly payroll information and process checks quickly and accurately.

Cons: The software did not accommodate city tax withholding as we needed but modifications have been made. I would like to see additional reporting options as standard features.

Overall: Ease of use. Quick and efficient processing of biweekly payroll

Paycor support team is knowledgeable and responsive

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Paycor consistently updates to the product. The changes are driven by customer input on the functionality most beneficial to them.

Cons: There isn't any one item I would identify as disliking. The area I experience difficulty in would be setting up new reports in Reports & Analytics.

Overall: We have much better tracking for vacation and sick PTO than our previous product. The support team is far superior than our previous product support team.

Paycor is easy to use with a great user interface.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Simple formats and not too many hoops to go through to complete an action item. The software can be accessed via PC or Laptop or Phone.

Cons: Report Builder takes a little getting used to. I would like to see improvements in this area to see a preview before running reports.

Overall: Being able to manage our employees and payroll.

We have been with Paycor since January 2017 and have been satisfied with the program.

Feb 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Step-by-step instructions in adding new employees and making necessary payroll changes on a monthly basis as needed.

Cons: I have done very little in the reporting section of the program, but have found it to be a little complicated.

Overall: Having the W2s mailed to our location for distribution to our employees was fantastic!

Amazing HRIS system.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I have the ability to control everything when it come to my employees. The features and what the system can do is great.

Cons: I wish the mobile app had more features that would allow employees to do more and not have to sign into the browser to perform other tasks.

I have been pleased with the platform, the help feature is difficult at best to use.

Feb 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The platform has met most of my needs for record keeping and look back. I would like to have a better command of how Paycor interacts with MCC and what information is shared and how it is used.

Cons: The help function is difficult to use, hard to find relative information. The search function does not help answer my questions .

Overall: The benefits are concise record keeping in an easy to access manner.
The platform is easy to use.

Very easy to use and understand.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and understand. Takes me no time at all to complete payroll and add new employees. Help is always only a phone call away.

Customer support is great--quick response each time!

Feb 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It takes the burden of payroll off of school personnel. It handles taxes, ACA, W2s and other details.

Cons: Sometimes I need to ask for help when I need to fix something. But because our rep is so helpful, this really isn't a negative.

Overall: I am relieved of the work and anxiety of handling payroll on my own.

Excellent way to do your payroll and not have to worry about anything

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user friendly. All taxes and everything is taken care of. Customer service is easy to get in touch with and they response very fast.

Cons: An accounting firm did our payroll for us and they used Paycor. We decided to take charge and do the payroll ourselves. The only problem I have is sometimes the prior accounting firm will get messages that should be to us.

Overall: Doing payroll through paycor helps a lot you don't have to worry about it being done wrong. All the taxes get filed we do ACH everyone has direct deposit. I like this a lot.

Customer support is always courteous and quick to get my problems resolved.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is relatively easy to use. I can process my payroll quickly and efficiently. Taylor Homan my Paycor Specialist is great! She always makes me feel important and her patience is greatly appreciated.

Cons: I need more training on creating reports & Analytics. I am not sure how these reports pertain to my payroll processing. I mainly just use the payroll submission and access online reports.

This platform has made my payroll process much more streamlined.

Feb 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I can complete most of the payroll tasks on my own without having to contact a rep and wait for answers.

Cons: Some of the tutorials that you need to find are not easily marked. I spend more time looking for how to complete a new task then the actual length of tutorial.

I am very comfortable using PAYCOR PERFORM. It is easy to use and very straightforward.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. I can move from one screen to another quickly and easily. The totals at the bottom of each payroll column make it easy to confirm my entries.
If I discover that I've made a mistake I can always go back and fix it with no hassle!

Overall: I can easily process and reconcile Paycor payrolls myself.
The reporting that I get back with the paychecks are easy to read.
The system is easy to use and if there is something I don't understand or can't make work, there are help screens that I can click on to teach me how to make my situation work. And, if all else fails, customer service is always a phone call away.

Rarely have any issues and if I do I only need to pick up the phone or send an email to get help.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use and has everything you need to be successful doing payroll and human resources for staff.

Cons: Occasionally the software will get hung up and run very slowly causing frustration if you are on a deadline.

I find using Paycor easy and if I do need help, I get a quick call or response from my rep.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can do most things without the help of Paycor staff. I can make adjustments on the employee level and the company level.

Cons: Some things I need to complete or make changes to can be hard to find. Very least favorite is the custom reports, I find this feature hard to use to get what I want at times.

Overall: Ease of use.

Software makes it easy to not worry about payroll

Feb 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is easy of use, and requires only a basic knowledge of payroll and software as a service.

Cons: We were charged an additional cost for some support functions, which were pretty basic and I had assumed were included.

Great service and user friendly software. It takes me 10 minutes to do payroll and I love it.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease of use to enter my payroll on a biweekly basis. It takes me about 10 minutes and I have 9 employees.
The set up was very easy and my customer representative was every helpful with the set up.

TAKES THE WORRY OUT OF PAYROLL.

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: FAIRLY SIMPLE TO USE. PUTS IN PLACE THE NECESSARY TOOLS FOR TODAY'S MORE COMPLICATE HIRING REQUIREMENTS.

Cons: WE HAVE STAFF THAT WORK HOLIDAYS. WAS CHALLENGING GETTING SYSTEM SET UP CORRECTLY TO AUTOMATICALLY PAY OVERTIME ON HOLIDAYS.

Good

Feb 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. This has been a good experience. Would recommend this to others as well. Good support

Paycor Saves Me Time and Money

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to use and provides my employees with access to their information which saves me from having to look up answers for them. Plus it is so easy to use that I finish payroll in no time. Paycor saves me money by keeping all my records, filing filing payroll taxes on my behalf. These are all things I would otherwise have to hire someone for. Being a small business every dollar matters. I am so glad I use this service.

Overall: I compared it against Quickbooks, but realized that they were about the same cost and Paycor's customer support won me over.

The program is one of the best I have used.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: The dashboard is easy to navigate. The commands and choices are user friendly. It clearly recognizes and alerts you if an error occurs. The Paycor program offers excellent reporting, management and record keeping tools. I see no need for a dedicated representative.

Cons: The cost could be better. Also my dedicated representative is never available and does not return phone calls or emails. Fortunately, they offer the option to speak to another team member who in my experience has always been professional and knowledgeable.

My problems with filing the ACA reports for my company were solved.

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Report writing is good. I like the ability to download the report into Excel. It would be more helpful if more templates were available for different needs.

Cons: online help features - there really are none. I sometimes find it easier to Google the answer rather than use the online help feature.

We have 4 people in 4 states. We need someone to take care of payroll. Paycor has been superb.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I don't have to worry about all the hassles of tax filing in all 4 states! Very easy to add bonuses or adjustments. Support for adding ACA information was excellent.

Overall: I sleep well at night and if I don't, it's not because of payroll. I get all the reporting I need and hassle free tax filing.

The customer services is great, all the staff are subject matter experts.

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The software can be accessed from any internet connected computer and the customer service department always returns my e-mails.

Cons: Create Reports and Analytics can be challenging to set up specific reports but customer service can help with reporting. Customer service helped assist me in setting up the first report and then I was able to run other reports. The resources tab is helpful with reports and analytics step by step process too.

There just hasn't been any negatives in the use of this software. Very intuitive.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is intuitive, and the many changes over the last five years have been well explained, and have improved it greatly. Very good report building capability. Excellent support.

Cons: There are a lot of features that I don't use, and they tend to clutter up the menus. That is really not a problem; I've learned to get past them.

Paycor's the best!

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've used a couple of payroll processing companies, and I like Paycor's software the best. The interface very user friendly, and if there is ever anything I can't figure out on my own, customer service is readily available to help me out.

Cons: Though the customer service is excellent, when I call I am rarely able to reach our dedicated support specialist. That said, whoever ends up taking the call can always resolve any problem I'm having.

Very happy, other than I keep getting notice that have not filed the end of reports on time.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Software is very user friendly, easy to use. We use it for both logging time and keeping track of each persons time reports and filing for the payroll.

Cons: Sometimes it lags out before you can log in. Sometimes when we try to log in , the system will lag out before we can record our time and then we have to manually go in and fix it afterwards.

Overall: Easy to process all payroll reports and quarterly reports for tax purposes

Great

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: What I like the most about this software is that is it easy to use and customer support is always available when I need it.

Cons: I do not like that former employees only stay on the software for a few months. Sometimes I need to see their past pay stubs when I have end of year tasks to perform and it is difficult to find when the employee has disappeared completely.

Processing payroll is painless using the Paycor software

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: The software is easy to navigate especially for someone without experience with Paycor. Customer Support is always available and helpful. The staff is very thorough in problem solving.

Cons: The minimum information available to assist in creating reports. The lack of history storing for job positions which makes it hard to track employee advancement.

Overall: Easy of use, software support, functionality, constant upgrades to the system improving payroll processng, etc..

Capterra-loader

Paycor is a wonderful platform to work on and with!!

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Selecting Paycor was one of the best decisions we made! It integrates flawlessly with our QuickBooks application as well as our time entry system. The platform is very user friendly and allows for entry of all deductions, additions and bonuses as well as tracking all changes to pay rate. It also has a robust reporting system. The best part about Paycor though, is their friendly customer service department. They take care of any questions and issues right away and always follow up to ensure their solution took care of the issue.

Overall: We are able to pay our employees, capture wage history and tax information.

I have nothing but good things to say about Paycor!

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's user friendly and the ease of having all of my reports at my fingertips, once logged in to my account.

I love PayCor! It works great!

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Compensation History. I like to be able to go back to any paystub to check for deductions or any changes that were made for an ee.

Cons: the drop down box when searching for ees names needs to be more user friendly. I find that if I don't spell an employees name exactly as it's setup in Paycor, it isn't found. Example: Sam instead of Samantha or if I'm looking for Smith and accidentally type Snith.

Overall: Saves time when researching for Employment Verifications! Saves time on just about any ee data I need to look up.

Paycor is an exceptional platform any business.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It stores so much information for me to reference on every employee that we have had. It is my go to place all the time for employee information.

Cons: I wish it could talk to Zenefits which is also a great resource for employees. It would also be nice if it could talk to Quickbooks.

The software is mostly easy to use and works intuitively.

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The software is easy to use and is mostly intuitive. If there are any issues with a transaction, the support staff is quick to respond to your queries.

Cons: You have to go through several levels of menus perform some tasks. Getting down to the last menu is not always intuitive (as when designating that an employee has quit).

Overall: It takes the burden of preparing our payroll and reports to city, state, and federal agencies.

Very easy to use

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The ease of use, everything you need is right there on the screens, I find the help very easy to use.

excellent product

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: easy to use...well laid out.....easy to find whatever you need.....I especially like all the benefit accruals as before we tracked them manually

Cons: Since I only use the product bi-monthly, sometimes I have to hunt to find something I want to change in an employee field

Simple, efficient, reliable payroll experience

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Adding employees and entering payroll are both super simple. The paygrid has customizable columns and even column sizes, you can easily switch between manual checks and direct deposit (if that appeals to you), and it's just as easy to let the computer know not to pay someone if they have an unscheduled week off or you forget to terminate someone before starting payroll.

Cons: Adding tax codes is not nearly as intuitive as I could hope for, and is actually quite cumbersome if you are adding new ones on a semi regular basis. Also, customer service is abysmal. There are no dedicated reps, and you are likely to get a faster response via email than over the phone because of hold times. Thankfully the product is fairly bulletproof and contacting them for help is only a rare form of torture.

Is a great basic payroll program

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easily enter data for payroll
Know that payroll taxes will be calculated correctly
Know that payroll taxes will be paid promptly
Know that W-2 form will be mailed to employees timely

Cons: The grid can be cumbersome, difficult to navigate if more than a few columns. I wish they would go back to entering the data in a check format

Overall: I do not have to calculate payroll myself, nor do I have to file required taxes myself.

Perform is easy to use and straight forward.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That is easy to use . My favorite part is being able to access all portions of the program from the pay grid.

Cons: Like all cloud based software there are sometimes issues with logging into the website and at times the program runs slow.

I do payroll for two companies and the software makes that possible!

Feb 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The reporting functionality. I use it not just for payroll related reports but for our insurance census, government reports, etc.

Cons: However, sometimes I think there could be more info per page instead of the numbers of pages currently.

Overall: I makes it possible to do payroll, reporting etc. for two companies in two different states. It would be much more time consuming without it.

No worries with taxes, user friendly, support is great

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Support! especially our rep.
Very user friendly even for someone untrained in payroll.
No worried about proper filings.

Cons: Not much to say.
I guess the only thing better would be if it was free.

Overall: I was untrained in payroll. This made it easy to learn and I have confidence that all filings are done properly and timely.

Love the ease of doing my payroll in a matter of a couple of minutes.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and the layout. Very simple to pull current and past reports. Never needed training it was so easy to use.

Cons: Not so much the software, as a report issue. When I print the cash requirement report before submitting my payroll, it includes the Worker's Comp calculation which is no longer needed.

Capterra-loader

Paycor = 1 login system - say no more! Transmittal day is nothing to fear!

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One website for all purposes: benefits, HR, payroll and Time & Attendance - Love it! Their Specialist in Payroll, HR and Time are outstanding and very knowledgeable about their product!
The report writing is an easy flow - allows one to pick and choose what it wanted on the report being pulled.

Overall: A one stop shop for all of HR, Payroll, Time needs.

Paycor's web-service always is easy to use and mostly intuitive.

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Paycor is always updating their interface and making things better. Whenever their our changes, Paycor alerts user/adminstraters to changes ahead of time.

Cons: Change is always somewhat difficult to manage, but I expect things to get better with new items or processes, however.

Overall: Quick, accurate payroll processing and easy access to hr/payroll related data and personnel information.

Overall our experience is good. System is easy for the most part and reporting is accurate.

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of use in submitting payroll. Quick turnaround for payroll to be completed. The software is intuitive for submitting payroll.

Cons: Navigating deductions is very difficult for things like 401 K and health insurance. I have to call for help in determining how to do this.

Overall: Quick payroll processing.

Excellent customer service! One call is all it takes to get questions answered!

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: User friendly and customizeable. Employees can access payroll information and print W-2's.

Cons: More options than a small employer needs. Company set up is tedious in the beginning. Help menu not user friendly.

Life has been easier

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The system does the calculations of the time card for me. I used to have to do each time card. Like that I can run reports and when I need help Paycor will help me.

Cons: cannot do individual print outs on time cards. Some time cards need two pages and the system will only print out part of the time card.

Overall: confusing on verifying the product

We switched from ADP to Paycor and have never looked back.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's user friendly. Everything is organized and easy to find. Anytime I have an issue, I email someone directly, they return my email within 15 mins. I've not had to call in over the phone but maybe once in 3 years. It's very easy to explain to our employees how to use as well.

Cons: I don't like that users must register to have access to all of their information.

Overall: Great customer service. Great resources for help.

Paycor has been very easy to use and customer support has been consistently good.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of use. We are a small company and it has served our needs very well. It is also easy to train others to use the software. Software upgrades have been helpful and improved the overall functionality.

Overall: I am familiar with a number of payroll software programs and they are all similar. The customer service is the most important factor after the contract is signed. This is an area that can always use improvement...

Doing payroll is really easy and fast! So convenient and everything is in one place.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the time management is connected to the payroll system making it seamless. It is easy to use and streamlined. Reporting is quick and fast. Everything is customized to my particular needs. The HR management features are easy to use also and very convenient-keeps all my employee records organized and makes hiring and terminating easy. Saves my forms (taxes, W2s, etc.)

Cons: Does not work on all connections for example Google Chrome which is what is most used at my Company so I have to switch to Firefox or IE.

Overall: Saves me time and paper work! Can access from outside locations.

Capterra-loader

Paycor has been easy to use and the support staff is always available and very helpful.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to use and I love that you can review payroll before it is submitted. The different sections on the site are easy to navigate, and as we grow the platform will grow with us.

It was great until dedicated support personnel were eliminated in favor f a call center.

Feb 15, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It looked nice - had a pleasant feel and experience. Navigating the menus was okay, but could have been much better.

Cons: It was incredibly difficult to navigate, and was even more difficult to to determine how to change employee pay information.

Overall: Ability to have a professional payroll service.

We have never wanted to work with any other provider.

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to access and use. I am able to easily update all employee and company information, and generate many dynamic and useful reports at the click of a mouse.

Cons: It's not quite as intuitive as it could be, as far as how to find the various features goes. We would like to see the W-2 fees decreased, so that our overall payroll costs could decrease.

Overall: One destination for all our payroll needs that's in a secure and simple interface at a reasonable price with great customer service behind the product.

Better, easier, and same price as my previous software

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've implemented six different payroll systems in the course of my career and this has been the most comprehensive and easiest one I've ever done. And the best part is that their staff are always helpful, NICE, and never make you feel like an idiot. I am leaving my previous payroll vendor for that exact reason, tired of being treated with rudeness or not returning emails/phone calls, or making me feel stupid for asking a question, like I am bothering them.

Pros: More features, great implementation, getting help and job aids are quick and easy. The job aids and short videos are great for me to help my managers who are scattered in different locations.

Cons: Sometimes things aren't necessarily where I would put them and I have to hunt them down. I did have a couple of things setup incorrectly but we were able to fix them with little difficulty.

Horrible Customer Service

Jan 23, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: Fairly easy to use once you get the hang of the different reporting options that can be pretty confusing since no one there has the time of day to walk you through them.

Cons: Horrible customer service, the employees clearly do not know their own product and are definitely not interested in helping the customer. So many promises to change, but they never do and I think they've only gotten worse. If I had the time to switch companies, I would have a long time ago.

Overall: It usually works.

LACK OF CUSTOMER SERVICE

Jan 15, 2018
2/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support

Pros: The system can be used for multiple functions and everything can be more elctronic verusus manual...

Cons: I am not happy with the customer service or the integration of one remedial change that I requested by the new year. The change has still not been made and I continuously ask over and over again. No one will call me back - email is not an efficient way to always conduct business when your client has asked you to talk to them.

Implementation Issues created many issues in the set up and moving forward in using the system to it possible potential

Jan 10, 2018
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: Paycor seems to be growing faster than it can provide properly trained service people who know the system. I do hope they are able to get a hold of this and get back to providing a more positive client experience.

Pros: There was some user friendly parts to the system. They seem to be growing as a company and I used them for 4 years in the past.

Cons: The product was not able to be utilized due to the poor implementation. When trying to correct many of the issues the service teams were limited on knowledge.

It is easy to use and a great value for the price

Dec 21, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Everything is straight forward and easy to navigate. There are tutorials online and they notify you when something is changed

Cons: There are some functionality problems with reporting taxes, termination dates, and future pay changes.

Overall: Processing payroll is easier even with the problems that occur with the system

Use it daily for scheduling and payroll

Dec 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: This system is very plug and play. Once you have a staff member input to the system the software takes it from there. I got great feedback from users of this system as well. We use it company wide and have had no known issues or problems.

Cons: This is being picky but I'm not a big fan of the yellow/orange combo and we have no option to brand the software to our organization.

Great value for money system for large organizations

Dec 06, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Extensive features and tools that are very useful for organizations with a large workforce that is spread geographically Continuous upgrades - features are upgraded on an ongoing basis Reporting feature is very good

Cons: Requires a lot of training in order to be able to use the functions and tools offered by the system Pricier option - there are lower priced systems in the market Complicated - many features not useful for smaller businesses

Great system to manage payroll!

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: Great option for companies who want to effectively manage their payroll services. After you get the hang of the system, a lot of great features!

Cons: Without proper training, can be a little overwhelming to learn all the functions and features of the system.

Paycor Perform -- excellent solution

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Comments: Price effective solution overall. Have heard (but not personally experienced) that their service recently has taken a dip.

Pros: When I used Paycor this part of the solution was pretty easy to use and navigate. You are able to create different scales for how to measure success and task the proper people to give feedback for employees.

Cons: Sometimes it was repetitive to add competencies but from what I understand this has been updated recently.

Better than some but a little outdated

Nov 08, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Enrolling is benefits is easy but a very boring user interface. Some features can be left off but don't really use except for benefits.

Cons: Too many different modules. Hard to keep track of different pieces of information. reminders in the system are only for about 30 days.

Clunky and outdated, but works

Oct 11, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I think enrolling in benefits is a breeze, but continuing to use the site can be a bore. Don't really use it for much else

Cons: Hard to find things, there should be more categories than "me, company, hr home" . Why can't we upload SPDs for each benefit? that's like a whole separate process to know what benefits I even have.

Better Than Some

Sep 14, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Comments: It would be nice if the modules were better integrated. Also, occasionally names of long-terminated employees show up on current date reports. For example on "assign performance reviews" list you get every employee ever on payroll, not just current employees. I don't need to evaluate someone who is terminated so it would be nice if there name was left off.

Pros: If there is a problem customer support is available for help. They payroll processing is quick and accurate.

Cons: We have several of their modules. There is a different contact for each - Payroll, Time, HR, ACA, Open Enrollment. And within each of these there is turnover so you may have several different contacts in an area in a year. It is hard to keep track of "who's on first."

Intuitive and Easy to Use Software

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: We have an extremely complicated payroll system and Paycor has reduced our payroll processing time from two to three days to less then a single day. The system is doing much more then we initially hoped and so far very happy with going with Paycor.

Pros: Implementation was made easy and went smoothly, like the look and feel of the software, customer service is outstanding whenever there are issues, like how things flow in the system from HR to payroll seamlessly.

Cons: This system did cost the most of the other solutions we looked at but we felt the value was worth the increase in cost. They do have reminders built into the system but would have liked the reminder time frame to be longer then 30 days.

Great Payroll and HRIS system

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use, easy for employees, Great -the best customer service! Payroll time was cut in half
the on-boarding of new hires, PTO tracking, compensation, everything about it I liked
I like that you could add comments and the company would look into it and then at upgrade time if it was possible would add the capability.

Cons: The only thing I did not like was that when you did a benefits enrollment it did not notify you that the employee was finished or had completed their enrollment. However, I believe it might be something they were working on.

Overall: It made onboarding so much more efficient and easier for new hires.
requesting time off was easier and able to keep better track of
it just made life easier
I used this software as a consultant for a client and I could get their payroll done in 2 hours versus 4 hours on other software for same size companies

For the larger businesses

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: This product is for the large businesses. It can handle a large volume and do it well. Has multiple trainings.

Cons: Not for the smaller businesses. It has features that small business don't always need. It is pricier than some of the other ones out there.

Not impressed

Aug 08, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Great for small companies that only require payroll services. Great idea initiating HRIS platform but not really robust. Features are very limited.

Cons: Not on same platform, updates not thoroughly planned and executed. System errors are constant and IT can't resolve.

Learning curve, but working great!

Jul 14, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Comprehensive program with a lot of option to work with. We don't currently use them all, but is nice to know that there is room grow without having to learn a new system.

Cons: A little overwhelming at first as there are so many ways to get to different areas. I do wish there were more options to edit a payrun after it has been submitted.

They are withdrawing more than they should for fees and promise to correct but never do and now charging late fees because of their error. No one will call back. Can't reach by phone. They email and say problem corrected and it never is.

Jun 26, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Comments: Would not recommend this company

Pros: Price is good except they are withdrawing incorrect amounts and will not make the corrections and cannot speak with anyone.

Cons: The worst customer service ever. Unable to reach to get THEIR error on my account corrected. Have left multiple messages with no call back.

Paycor Perform is terrifically easy to use.

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: All I can say is keep up the good work.

Pros: I've been in my position processing payroll with Paycor for 5 1/2 years. It gets easier and simpler to use all the time. The continual improvement and upgrades, especially to Paycor Perform, never cease to impress me. Not to mention, knowledgeable help is always available when necessary. Setting up a new employee is a breeze. Entering our bi-weekly payroll is not all that time consuming. Running reports is an added bonus.

Cons: Can't think of a thing. I have nothing negative to say about Paycor Perform. I've seen a lot of change for the good.

User Friendly

Jun 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Looking forward to using Paycor for years to come.

Pros: It works well for our needs. The customer service has been great. They are constantly upgrading the system.

Cons: We wish the time and attendance was more integrated. Salaried employees that receive extra hours are a little bit of a problem. 1095 reporting could be more streamlined.

Terrible product with people who don't know their own product

Jun 20, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Supposedly easy to use -- not our experince. I would strongly urge you to stay away from this product.

Cons: The implementation team doesn't understand their own product. It has been 6 months and we still have major issues. The responsiveness and customer service is terrible. They do not follow up even after admitting it is Paycors fault. Would never ever recommend this. Is a HR nightmare.

Support is Lacking

Jun 20, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: .

Pros: Processing payroll is easy to manage, we navigate the system pretty well. There are times when we run into issues but we work through it. The Time piece has not been right from day. the benefits are a mess plan are wrong no carrier connect has been hard to complete. Everything requires spreadsheets after spreadsheets. The PTO and vacation in time is a mess. No tracking, We were told you could mirror our old system and that has not been delivered.

Cons: Support is very poor, there is never enough help available unless our support techs are free. Most times we are connected to support says we have to wait until our specialist are free to help. That can take hours.

Paycor's lack of service and customer service denied us the ability to operate properly, use the system correctly and cost us too much for the poor implementation and poor service and training for teams that serviced our account.

Jun 08, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: It is unfortunate this experience. I worked with Paycor in the past and prior to 2009 and this experience has taken me from liking the software and service to not recommending it to anyone I know that needs HR/Payroll software.

Pros: Based upon the experience, the pros are difficult to list. The experience was not positive to determine if the software was good or bad or if the lack of knowledge from the service was the main culprit for determining a good quality product and/or service.

Cons: Cons is that the system is very disconnected and not as flexible as we would like. Unfortunately during the implementation which I was not a part of was done extremely poorly. Parts of your team did not understand the system well which created many issues. The communication from service was terrible, no leadership to accomplish or understand the system and functions on the system.

It was an easy transition from our previous payroll company, and the customer support was excellent along the way.

May 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the value provided for the cost of the product. The website provides an easy user interface once you get used to it.

Cons: Some of the website takes some getting used to. Perhaps more tutorials on navigating through things.

Good, but think it could be better

May 19, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Overall, Paycor is a nice product. I just wish we could use it to do more

Pros: Our account manager and the customer support have been incredible Keeps things organized and consistent When you send in ideas and suggestions, they do take them into consideration The Onboarding Wizard

Cons: I thought we would have much more flexibility to make this work for us. When sold we thought we could truly make us work for us. We still have quite a few workarounds and redundancies that we were hoping to eliminate. Reporting and its filters are cumbersome

Horrible

Apr 20, 2017
1/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: DO NOT USE THIS COMPANY. Most of their employees do not seem to even know how to use their own system. They made multiple mistakes costing us thousands of dollars. Customer Service either doesn't answer or cannot help you. And when we finally switched to a new company they locked us out of their system, and we have no way to get w2's to our employees. Absolutely horrendous service. On top of that, the system did not work because we had "too many employees". There were only a couple hundred people entered into it.

Pros: None.

Cons: Horrible Customer Service billed for unused services, Multiple errors by staff. DO NOT USE THIS COMPANY. Most of their employees do not seem to even know how to use their own system. They made multiple mistakes costing us thousands of dollars. Customer Service either doesn't answer or cannot help you. And when we finally switched to a new company they locked us out of their system, and we have no way to get w2's to our employees. Absolutely horrendous service. On top of that, the system did not work because we had "too many employees". There were only a couple hundred people entered into it.

Beign a Paycor User

Mar 08, 2017
3/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: My experience with the product has been good on and off. I do enjoy some features provided, but also wish more features were more developed.

Cons: I don't like how employees can not request time off without the use of PTO, even in the time keeping attendance. The performance entity is horrible. No customization capabilities, no budget settings and it has to be the same for every department across the board. HR and payroll do not do a great job talking with each other. I would also like to see more customization on the on-boarding or being able to post forms that are convertible into fillable forms.

Plagued with quality issues

Mar 07, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: This system is difficult to use and is plagued with programming errors. Edits change data on subsequent lines. Cannot seem to edit data from reasonable human error. Defaults are irrational. i.e. 8:00 punch in followed by 2:00 punch out will default to 2 AM punch out crediting 18 hours of pay. Very immature design. Could not pass any quality test I have been involved with

Cons: Very immature design. Could not pass any quality test I have been involved with. No response to what I would judge as severity 2 issues.

Too many surprises

Mar 03, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: This product has many features that are fantastic, but as a new user (less than a year), I am still surprised on a regular basis by what it cannot do. There are many basic features that are illogical. New Hire documents can be uploaded to a library and included in the New Hire Onboarding process. Fantastic! There is no way to control the order in which the New Hire reviews those documents. New Hires onboard using their personal email address because they don't have a work email yet. Later, during a Benefit Open Enrollment, notifications can't be directed to their work emails but goes to their personal email address. A New Hire becomes active as soon as they complete the onboarding process, not on their Hire date. We found that out by paying a New Hire early. The custom template of instructions for Benefit Onboarding can't be saved; it has to be entered every time an Event is created. We have also had great difficulty with support. Lots of "We're sorry" and "You were dropped through the cracks". We have also been told, more than once, that it is our responsibility to make sure something is working the way it should. As a new user, we can't know what we don't know! Paycor isn't ready for prime time with this.

Pros: Payroll, Benefits and HR are connected and changes in any field updates across the modules (assuming it has been set up correctly). Employees can update much of their personal and payroll information themselves, saving the Administrator time. Onboarding of a New Hire works very well and not having all that paperwork in a file is terrific. If you get support rep on the phone, they are fantastic to help.

Cons: Paycor frequently directs the user to their Knowledge Base, which is extensive. So extensive that it's nearly impossible to sort through it looking for an answer to the question at hand. The reporting feature is the same way. Hard to find what you need and tough to create what you need. Their support is less than impressive. Implementation was not well directed, mistakes were made by Paycor and by us due to lack of guidance from Paycor. Once active, support has been inconsistent. We are frequently surprised to find what should be a simple task is not even possible. Implementation of improvements is slow to appear. The parts that work well are impressive, but overall we have been less than pleased and very frustrated.

The best, easiest payroll processing available.

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Assets and Safety Tracking

Cons: none so far

Overall: It is easy to use and so convenient. I have no complaints and when I have had questions in the past, the questions have been answered promptly either online or through our HR director.It is also nice having the employee evaluations so they can be read at a convenient time.

Recommendations to other buyers: he customer service is great and the reporting is good