--- title: "Paycor Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Paycor the right Human Resources solution for you? Explore 3071 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/133745/Paycor-Perform/reviews/" page_type: "reviews" language: "en" --- Paycor 4.3 (3071) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 13th, 2026 # Reviews of Paycor Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews Doris G HR MANAGERNanotechnology, 11 - 50 employeesUsed the software for: More than 2 years. “The software is user-friendly and offers a wide range of features, including payroll processing, time tracking, benefits administration, and recruiting tools.“ May 12, 2026 Blake A It TechnicianReal Estate, 201 - 500 employeesUsed the software for: More than 2 years. “Of course, there is the odd issue now and then, such as when customer service isn’t up to scratch, or the reporting is less than intuitive, but there have been no real issues to cause us to consider switching platforms.“ May 29, 2026 OT Olga T Youth CoordinatorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: I used a free trial. “In addition to payroll, their platform offers excellent features for workforce management, including clock-in and clock-out tracking, access control, and leave management.“ September 2, 2025 CORA O HR SupervisorMachinery, 11 - 50 employeesUsed the software for: More than 2 years. “Non-intuitive user interface, missing features, that often leading to misinformation and unresolved issues.“ March 17, 2026 EM Elena M Accounting AssistantInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “I like Paycor for the fact that it has all the information you need for payroll on the Accounting side and as the employer for entering information and receiving info.“ September 4, 2025 CL Christy L Director of Human ResourcesEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “Customer service and support can be slow and also the pricing in the beginning was competitive with other HRIS, but then the fees increased.“ April 29, 2026 DM Donnie M Chief Revenue OfficerStaffing and Recruiting, 201 - 500 employeesUsed the software for: 1-2 years. “The best part about this system is that all your payroll information and employee benefit options are all in the same place. Plus, I can do this without the entire program freezing.“ April 17, 2026 CH Connie H HR managerBuilding Materials, 501 - 1,000 employeesUsed the software for: More than 2 years. “Lack of response time even from premium support with their glitch system always having issues with something“ June 20, 2026 ## Showing most helpful reviews Showing 1-25 of 3071 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Blake A. It Technician Real Estate Used the software for: 2+ years ### "Solid HR and payroll platform with a few rough spots" May 29, 2026 4.0 On the whole, Paycor has worked very well in terms of payroll management in our company. It does all the things you expect it to do, and it has made the process much easier. Of course, there is the odd issue now and then, such as when customer service isn’t up to scratch, or the reporting is less than intuitive, but there have been no real issues to cause us to consider switching platforms. Pros chrome icon google docs icon Paycor has simplified a lot of the payroll and HR admin work that used to eat up a ton of time. Running payroll is straightforward and employee records are easy to keep up with in one place. The self-service portal for staff has been a nice addition too, people can check their pay stubs, request time off, and update their info without having to go through HR for everything. For an organization with a lot of employees it really does take a decent chunk of the manual work off the table Cons Customer support can be hit or miss. Sometimes you get someone helpful right away, other times you're sitting on hold or waiting on a callback for something that feels pretty urgent. The reporting tools are functional but building custom reports isn't the most intuitive process and it often takes more trial and error than it should. There have also been a handful of instances where system updates quietly changed something that then needed troubleshooting on our end to figure out. Review Source jT jarvis T. Support Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Paycor for the win!" April 16, 2026 4.0 I’ve had a great experience with Paycor. The platform is highly intuitive, and I particularly value the seamless onboarding process and the added financial flexibility provided by early direct deposits. Pros Seamless Transitions: When an HR admin marks a candidate as "hired" in the Recruiting module, their data flows instantly into Payroll and Onboarding. Users like that they don't have to enter the same data three different times. Centralized Tax Forms: Employees find it very helpful to have all their electronic tax forms (W-2s, 1095-Cs) in the same place they check their weekly pay Cons Recent shifts toward AI-driven support have frustrated some users who feel they can no longer reach a knowledgeable human representative for complex problems. Switched from [Rippling](https://www.capterra.com/p/172127/Rippling/) Company decided to switch to a new onboarding platform. Review Source CH Connie H. HR manager Building Materials Used the software for: 2+ years ### "Hr manager" June 20, 2026 3.0 Not good implementation was awful. Had to train ourselves, learning the system through the system wasn’t very accurate Pros Premium support pay more but worth it due to lack of support from Paycor! They even call it the glitch system Cons Lack of response time even from premium support with their glitch system always having issues with something Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Cheaper version better rates but quality not so good Review Source MI Mandy I. Office Manager Veterinary Used the software for: 1-2 years ### "Poor Customer Service " August 12, 2026 1.0 Terrible, I would not recommend due to customer support is unavailable it seems and their portal is not user friendly. Pros I liked how easy it was to process and submit payroll run. And looking up employees with their pto was simple as well. Cons Customer service was terrible, they kept me on hold until closing time for 2-3 hours of hold time. And their portal is not user friendly. Review Source SC Samantha C. HR Director Facilities Services Used the software for: Less than 6 months ### "Good HCM system" June 18, 2026 5.0 Pros Ease of use, cost effective, complete HCM available including LMS and expense management options. Our implementation had some bumps but overall went well. Cons Now that we are live, I’m not totally satisfied with customer support. I’ve had a couple of issues that were not easily answered through chat or a call and required additional follow up which I feel has gotten lost. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor Overall like of platform layout, price, LMS and expense management Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Cost and poor customer service with ADP. Review Source KB Kara B. HR Manager Program Development Used the software for: 1-2 years ### "What I think about Paycor" June 28, 2026 4.0 Great no issues no complaints hoping it will continue to be smooth with this company. I will continue to keep looking for changes Pros Employee management is great for an ever changing institution. We are satisfied for the time being. Always interested and doing more Cons It could be considered expensive for small non profit companies, but it is what it is now with everything costing more and more Switched from [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) Heartland was too complicated and very little assistance with customer service calls or emails Review Source JL Jennifer L. Hr manager Automotive Used the software for: Less than 6 months ### "New customer review " June 20, 2026 3.0 Easy implementation for payroll some more complex items like gl mapping very difficult and frustration for accounting dept. Pros Reporting better than adp and is easier to use. Will be turning on performance e management and benefits soon. Cons During implementation it has taken almost 3 months to complete gl mapping. Every week something was wrong. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Unhappy with Adp customer service and pricing Review Source MK Molly K. Director of HR Hospital & Health Care Used the software for: 2+ years ### "Paycor - Great Software for Healthcare Companies" June 24, 2026 5.0 Extreamly positive. The system works well and the company itself has great staff. Very happy and recommend often. Pros Ease in use. Ability to adapt to our organization. We use many of the modules and they work together seamlessly. Love that it works with PayActive. Cons Sometimes there are glitches that can be frustrating but the are fixed quickly. You can submit a ticket and its usually fixed the same day. Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) Didnt have the functionality that we needed. Review Source AW Amy W. HRManager Pharmaceuticals Used the software for: 1-2 years ### "Reporting needs help" June 17, 2026 4.0 Day to day functioning is good. slow to resolve tickets and sometimes doesn’t have the expertise on the service line. Hard to understand our views and what we are experiencing. Pros Ease of daily use, payroll processing. Employee experience with request changes. Does ok job communicating changes. Cons Reporting, not very user friendly, it lacks basic HR / Payroll reporting. Not easy to build reports. Review Source LW Lyndsey W. HR Manager Financial Services Used the software for: 2+ years ### "Overall it is easy to use. " June 16, 2026 5.0 I like Paycor. Overall it is easy to use. I find the communication could be better and the customer service as well. When we need assistance that can be a challenge to get down to the problem and fix. But I do appreciate the people working on the task. Pros I appreciate the value for the cost, I find Paycor easy to use, I also feel the payment process works well. Cons I would like to see more customer support, communication with partners and we had some issues with a vacation system change. It was not a great customer or team member experience and took some time to work out. Review Source PM Preston M. Financial Controller Semiconductors Used the software for: 2+ years ### "Worst Payroll System Ever! " January 20, 2026 1.0 We went with Paycor three years ago after trying to decide between a few others. It was the cheapest so we went with them. BIG mistake. Not only do they have a TON of misc fees, but their fees keep increasing! Their reporting functions frequently bring back back information and I get no help when trying to get Paycor to fix the issues I find. Employees consistently have issue logging in and the 450 or some people who now use Paycor in our company, not one of them have said a positive thing about Paycor but we have had plenty of complaints. I would not choose Paycor if given the option again. Pros It is hard to say, I have been on several other Payroll programs and this is by far the worst. I guess despite the customer service reps being in India and having a hard time understanding me, they are always friendly. Cons Customer service is awful. I need to request help on a weekly basis and wait weeks to get a response sometimes and other times, I get tired of trying to re-explain my issue, so I give up Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor It was less expensive in the beginning but that soon changed Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We were looking for a quicker way to pay our employees Review Source JC Jason C. HR Generalist Leisure, Travel & Tourism Used the software for: 1-2 years ### "Improving but still needs a lot of work. " December 4, 2025 4.0 It has been okay but there is still a long ways to go. Some of the simplest things are not available still like password requirements or document signings and it is such a roundabout way to get something done. Pros I like the ease of use and how everything is centralized and together in one place. I think for the cost, we are also getting a lot more than the other provider we were with. Cons The customer service isn't the best and it is incredibly frustrating working with some of the success managers. They are not there to help, they are just there to "buy" more time, or they just completely ghost us. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Paycor I am not sure. I was not involved in this but I was just told this by my manager. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Because of the price and the different limitations. Review Source CC Chris C. Payroll Manager Hospitality Used the software for: 1-2 years ### "It's a no from me" November 12, 2025 2.0 Poor. There was some things that were an improvement from our prior provider, so it wasn't all bad. But overall, I would never go back and definitely do not recommend them to anyone. Pros It helped us consolidate a bit. Less systems like removing or ACA tracking system, Nimble. Their service team was also responsive, usually within the 1 hour for email replies. Cons Almost everything. The support team responded quickly, but was frequently incompetent or needed the support of other departments, which were much slower, to get answers. The implementation was the worst I have every experienced and we still believe the set up they went with caused many issues for us. They also made SO many tax errors so their tax team is incompetent. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor Pricing was better than the other options we reviewed. Switched from [Trackforce Valiant](https://www.capterra.com/p/141676/TrackforceValiant/) Forced to due to Valiant/Paycor merger in 2023 Review Source SI Stephanie I. Accounting Manager Child Day Care Services Used the software for: 6-12 months ### "Customer Support Frustration" December 5, 2025 3.0 My experience with Paycor since becoming a consumer at the beginning of 2025 has not been very pleasant. Client support has not been very helpful, most my open cases have to be escalated to the next support level. It usually takes at least a week to resolve an issue. Sometime the issue is no resolvable. Pros The self service features and the workflow. It put the responsibility on the employee and HR doesn’t have to contact the employee for missing information. Cons The time clocks and customer support. Issue is hardly resolved the same day. I usually have to send pictures and video of my issues Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[isolved](https://www.capterra.com/p/164417/iSolved/) Reason for choosing Paycor The demo was more attractive and majority staff involved picked paycor Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We want merge payroll and HR into one platform Review Source NP Nate P. HR Environmental Services Used the software for: Less than 6 months ### "Paycor Review" November 19, 2025 3.0 Overall it was a decent amount of value for the money, however the setup could have gone a little better with regards to implementation. Pros I like most of the user interface. There is a lot of options that can be enabled or disabled for certain employees, and the mobile app is especially convenient for our remote workers. Cons The implementation guy, \[sensitive content hidden\]. The customer support. The documents upload/accessibility permissions. It's not very easy to use as you cannot enable managers to upload employee documents without giving them access to view ANY employee document, even confidential ones. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) ADP kept dropping the ball with a lot of their functions. Review Source CR Claudia R. HR Director Construction Used the software for: 2+ years ### "HR Director" January 25, 2026 5.0 After working with Paycor for the past four years, I truly love the system and know it like the back of my hand. I often praise the platform and credit it as a key contributor to my success in my role. Pros I always say you’re only as good as your tools, and I see Paycor as one of the key tools that allows me to perform my role effectively while maintaining a healthy work-life balance. Cons If I had to note a drawback, it would be that we are currently on a legacy version of the system. I would love the opportunity to upgrade, though I understand this is a company-level decision and not a limitation of the platform itself. Review Source MH Michelle H. Payroll - Benefits Manager Environmental Services Used the software for: 1-2 years ### "Not Happy with Paycor" October 29, 2025 3.0 Our benefit implementation was set up wrong and the user interface was having issues constantly. Our taxes weren't paid on time and this caused late fees and other issues with the different states we are located in. The managers always had trouble logging in as themselves and then as leaders. Pros The only thing I liked about Paycor was the employee management side of things. It was easy to use for the employees. Cons For the money we were paying the customer service was not high quality, there were constant issues within the system causing me more stress than I care to admit. Review Source VR Verified Reviewer HR Supervisor Machinery Used the software for: 2+ years ### "Paycor review" March 17, 2026 4.0 Pros When it was SentricHR, it was a great customer support. It was easy to use, easy payroll calculations, including PTO forecast. Cons Non-intuitive user interface, missing features, that often leading to misinformation and unresolved issues. Review Source DM Donnie M. Chief Revenue Officer Staffing and Recruiting Used the software for: 1-2 years ### "Paycor is the best" April 17, 2026 5.0 Paycor makes filing taxes easy enough and that alone has been a huge relief. Also, all my training modules are still available in the same area where my payment information resides and most importantly, no spreadsheets were harmed during the transition to Paycor. This has literally cut back 40% of the time I wasted using Excel to do things I should be doing elsewhere. Pros The best part about this system is that all your payroll information and employee benefit options are all in the same place. Plus, I can do this without the entire program freezing. Cons Nothing to dislike about it but it costs a lot to get every little integration added. I would like if the cost was lower. Review Source MB Matt B. Director of Products Computer Software Used the software for: 1-2 years ### "Not the worst I've used, but certainly not the best." January 13, 2026 3.0 As the kids say these days... my experience using Paycor at my company was quite "mid". Not the worst I've used, but certainly not the best. I know others in my organization had an even worse time with it. Internally, is was typically referred to as "Paincor". Pros As far as HR softwares go, it technically accomplishes most of what it sets out to do. It has an app where you can view your pay stubs and pay history and sign documents. Cons "Finicky" would be the word that comes to mind when I think about the couple of years my company used Paycor. Again, it mostly got the job done on the main things, but I remember the login experience being especially awful. If you backgrounded the app for more than a few seconds, your session would expire and you'd have to re-authenticate. Very frustrating when you're trying to quickly swap between another app like the calculator to figure up something. The login relentlessly needed the full 2-factor authentication as well, even if you selected "Remember this device". Review Source MV Marcus V. HR Manager Automotive Used the software for: 6-12 months ### "Easy to use, happy to leave. " June 9, 2026 2.0 Experience overall was negative. I was really eager to leave Paycor and transition to another service. Only once we told them we were leaving did they begin reaching out to provide additional support. Pros Reporting function was easy to use. Paycor was easy to pick up having come from another competing HRIS. Cons Customer support. The support was slow, unhelpful, and charged extra to correct things that were set up wrong in the first place. Review Source JP John P. Transport Broker Transportation/Trucking/Railroad Used the software for: 2+ years ### "Making payroll easier in our dispersed team." January 25, 2026 4.0 Commission brokers have to be handled with accurate payroll. I apply this to make everybody paid on time which makes the employees to be handled easily. Pros The tax management features are simply amazing and automatically compute and submit our payroll taxes in numerous states to remote employees. Cons The customer care team is hard to contact when it is busy so, and it takes too many clicks to instantly fix such simple mistakes in the backend. Review Source MF Megan F. Manager, HRIS and Payroll Real Estate Used the software for: 2+ years ### "Poor service, Broken System, Laughable Costs." July 28, 2025 1.0 If we had stayed with Paycor, our growth as a company would have stalled out. We needed accurate reporting, high integrity data, account partners, etc. Paycor offered none of that and as an extra cherry on top, turned around and offered us a "solution" for our problems that would have cost us thousands. Pros At a bare minimum, we were able to pay our people in a timely fashion and navigate the system as best we could. Cons The system is not a whole unit, it's a Frankenstein made up of small tech acquisitions dating back decades. This means that there is nobody at Paycor who is a subject matter expert, and nobody knows how to fix the breakdowns in the system. Review Source NW Nolan W. Founder Staffing and Recruiting Used the software for: 6-12 months ### "Paycor, change isn't always great. " June 4, 2025 2.0 Paycor did streamline our Payroll and HR which made it easy to provide employees and administrators with what they needed to access. There was a learning curve with the platform, but it was easier to learn than some of the more complex systems out there. Payroll was reliable and assuming it's not too complex, I'm confident that Paycor can handle most situations. Once they went public/were acquired by a large competitor, the support and system went downhill and we ultimately left. Pros Pre Paychex acquistion, Paycor was reliable and cheaper than most alternative solutions for Payroll for small businesses. One thing that was superior was their chat customer service, where others had previously required email or phone support. Chat was quick and responsive. Cons Their software and platform feels old and outdated compared to others that we became aware of. It didn't reliably load and we'd occasionally have to refresh to access the platform. They never made a mistake from our payroll processing, but from a functionality standpoint, we'd have to go back and verify payrolls early on to double check. Review Source YT Yanelly T. HR Specialist Education Management Used the software for: 2+ years ### "HR Specialist " October 16, 2025 3.0 Over, Paycor gets the job done. However, modernizing there system will bring greater benefits to our company. Pros Setup - simple to navigate on own and find what you are looking for. Therefore, it has easy to get on your own. Cons Customer support - sometimes Paycor representatives are difficult to work to and figuring out the department to best assist you take 10+ minutes a Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.