--- title: "Paycor Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Paycor the right Human Resources solution for you? Explore 3080 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/133745/Paycor-Perform/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Paycor 4.3 (3079) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Paycor Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews Doris G HR MANAGERNanotechnology, 11 - 50 employeesUsed the software for: More than 2 years. “The software is user-friendly and offers a wide range of features, including payroll processing, time tracking, benefits administration, and recruiting tools.“ May 12, 2026 MW Michael W HIPAA Privacy OfficerEducation Management, 10,001+ employeesUsed the software for: Less than 6 months. “Paycor does not have some of the useful features that comes with invoice reporting and automatic template completion such a Rippling.“ August 17, 2026 ML Marsha L Office ManagerHospitality, 2 - 10 employeesUsed the software for: I used a free trial. “Paycor has an all in one approach, allowing organizations to manage multiple HR functions from a single system.“ July 30, 2026 Blake A It TechnicianReal Estate, 201 - 500 employeesUsed the software for: More than 2 years. “Of course, there is the odd issue now and then, such as when customer service isn’t up to scratch, or the reporting is less than intuitive, but there have been no real issues to cause us to consider switching platforms.“ May 29, 2026 Prachi D AdministrativeConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years. “The tax management is also a useful feature as it reduces manual workload by keeping payroll taxes organized and managed.“ August 13, 2026 Shawn M HR ManagerMachinery, 51 - 200 employeesUsed the software for: 6-12 months. “Response time is slow, you never talk to the same person twice, and there's a lot of finger pointing and "not my jobs" within the departments.“ September 2, 2026 Doris G HR MANAGERNanotechnology, 11 - 50 employeesUsed the software for: More than 2 years. “Paycor is a reliable HR and payroll platform that simplifies workforce management for businesses of all sizes.“ May 12, 2026 MI Mandy I Office ManagerVeterinary, 11 - 50 employeesUsed the software for: 1-2 years. “Customer service was terrible, they kept me on hold until closing time for 2-3 hours of hold time. And their portal is not user friendly.“ August 12, 2026 ## Showing most helpful reviews Showing 1-25 of 3079 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sean H. Head of Operations Used the software for: 3-5 years ### "The payroll stuff works fine but that mobile app drives me nuts" October 22, 2026 5.0 The product solves the problem of taking multiple places where employees have their job information (email, spreadsheets, etc.). It provides a central hub where employees can access most of their job information like payroll, hours worked, time off requests, documents, onboarding paperwork, etc and they can usually access these items themselves instead of having to send a bunch of emails to HR to wait for 2-5 days to hear back. Our company files state taxes in several states and Paycor makes this process possible without everyone freaking out. Pros Honestly, i only really mess with the paycheck stubs (i love seeing them about 3 days prior to payday) and the "ask for time-off" button. Seeing my stub early helps me figure out if i can buy stupid things. Asking for time-off is quick...10 seconds...and goes right to my manager. Everything else is good. I am on my couch writing this with my laptop on my lap and the space bar is sticky. If anything looks weird, its probably because of that. Cons I hate Clocking in/out using the app. Also small issue, when you submit a pto request, you cannot see how much pto time you have available until your manager approves/denies the request. So you are stuck guessing until then. Review Source R Reviewer Accounting Manager Used the software for: 3-5 years ### "Payroll for 8 employees only takes 12 minutes now, down from 47." October 16, 2026 4.0 For a firm with under 10 people, Paycor handles the entire payroll cycle without requiring a dedicated HR person. I spend less than an hour per pay period now, and quarterly tax filings pull the correct figures without manual adjustments. The cost is justified when I calculate the hours it saves me each month. Pros I handle payroll and tax filings for 8 people every two weeks, and Paycor cut my processing time by about 74%. Setting up direct deposit took one afternoon, which beats the usual back-and-forth I'm used to with the bank. The tax calculations match the numbers in my spreadsheets within a dollar or two every single time. Honestly, that accuracy is a huge relief when you're the one signing the forms. Cons The mobile app logs me out after what feels like 20 minutes of inactivity, so I end up re-entering credentials three or four times on busy days. Report exports default to PDF when I need CSV for my reconciliation files 90% of the time. Review Source R Reviewer Case Manager Used the software for: Less than 1 year ### "Really good!" October 14, 2026 5.0 10/10, definitely recommend. If you're on the fence take this as a sign to do it! As an employee it's great Pros It was very easy to use as an employee and my managers stated it was the easiest pay software they'd ever used Cons It did glitch sometimes and I would have to clock in or out more than once, but that was usually an easy fix. Review Source Zoe S. Operations Specialist Used the software for: 3-5 years ### "Paycor For the Win" October 9, 2026 5.0 It was useful and helped me track all my time and time off needed with my Boss. It was pretty accurate also. Pros I wish I could use it like before I miss it alot but sadly we got transferred recently but I thoroughly enjoyed. Cons There were no cons other than just freezing up around 5 when we were all using it but it was nothing Review Source R Reviewer Management Used the software for: I used a free trial ### "Reliable, User-Friendly Payroll Management That Makes Daily HR Tasks Easier, Faster, and Organized" October 7, 2026 5.0 My overall experience with Paycor is positive, reliable, and useful in managing daily HR tasks well. Pros Paycor makes managing payroll and employee information simple, organized, efficient, and easy to use Cons Some features take time to learn, and navigation could be more intuitive and smoother for new users. Review Source Crystal T. Manager Used the software for: 3-5 years ### "Overall view of Paycor" October 5, 2026 3.0 The system works fine for our needs but they keep taking features away and want us to upgrade and purchase them like it is a new product. I am not paying for better customer service by upgrading to a premium package, basic customer service should come with all packages. Pros Ease of use. The system is user friendly and employees can easily navigate the overall system with minimum questions. Cons The customer service is lacking. It takes over a month to get cades addressed and have to continue to escalate issues. Review Source R Reviewer Senior Recruiter Used the software for: 3-5 years ### "Senior Recruiter" October 5, 2026 1.0 From bad to worse. Overall, I was okay with the software for the last 3 years but never satisfied as it is missing basic functions that any experienced recruiter would need. We have asked them for help multiple times in the past and they tell us there is nothing they can do. Now they have ai as customer service so there is noone to speak with. We are exploring new options. Pros The echo email function is nice but It's hard to point out something to like about this software compared to other ATS systems. The recruiting module is missing the basics such as marking records as a current employee or former employee. Cons The recruiting module is missing the basics such as marking records as a current employee or former employee. They recently "upgraded" the software saying it will save Administrators time. It does the exact opposite. They took away the ability to quickly review new applicants. Now you have to click repeatedly, open new windows. Open windows to pass on records. They have gone in the opposite direction. The worst part is, there is noone to send feedback to or communicate with. Their customer service is AI that ends the session after you ask it for help. Review Source R Reviewer HR Manager Used the software for: Less than 1 year ### "Paycor Relationship - It’s Complicated" September 3, 2026 3.0 Paycor is easy to use for employees, and for us, payroll worked well. The implementation the worst I've experienced in my career and some integrations still didn't work as promised. But no where to go but up. Pros The interface is intuitive and employees can figure out common tasks without HR having to walk them through everything Cons Customer service/support is the elephant in the room. Response time is slow, you never talk to the same person twice, and there's a lot of finger pointing and "not my jobs" within the departments. Review Source R Reviewer HR Manager Used the software for: Less than 1 year ### "New Employee Onboarding Assessment" September 1, 2026 4.0 Overall, my Paycor onboarding experience was positive and welcoming. I appreciated the support from the team, the organized training, and the opportunity to learn more about my role and the company. There was a lot of information to take in, but the resources and support available helped make the transition easier. Overall, I feel the onboarding process gave me a strong foundation and helped me feel more comfortable and confident in my new role. Pros What I liked best about the Paycor onboarding process was how welcoming and supportive everyone was. The training and resources helped me understand my role and expectations, while having opportunities to ask questions made the transition much easier. I also appreciated being introduced to the team and learning more about Paycor’s culture and values. Cons The part I liked least was the amount of information presented in a short period of time. There were several new systems, processes, and responsibilities to learn at once, so it could sometimes feel overwhelming. I think having more hands-on practice, role-specific training, and follow-up resources would make the onboarding experience even better. Review Source Jennifer L. Talent Acquisition Used the software for: 3-5 years ### "Easy to use ! " September 1, 2026 5.0 Overall, I am happy with the recruiting piece. I like that it has everything saved and tracked and makes it easy to find things. Pros I like that it is easy to use, and now with the knowledge base center, it is easier to find help when we need it. Cons When we call the support line, it is often hard to get an answer. The support team may not be knowledgeable in all areas. Review Source Bobbie Jo R. CFO Used the software for: 3-5 years ### "Implementation and Usage by CFO" December 7, 2025 5.0 Overall it was great and continues to be a great move for my agency. My employees love having everything in one place including electronic tax forms. Pros The ease of setting up the program for my agency and the customer service. I like all of the trainings that they offer users and the payroll tax management piece as well. Cons Working through how our systems GL and the Paycor system talk to each other. We ultimately decided to just do our uploads manually because of how hard it was to get things corrected in the end. Review Source Liz H. HR Manager Used the software for: 1-3 years ### "Paycor is a great mid range service" June 23, 2026 4.0 We are used to them. They are much better than paycom, but their implementation was terrible. Sometimes we have issues linking ourside systems that we were guaranteed would work, but the system itself is good for the price. Pros I appreciate customer support. It is fairly easy to reach someone on the phone but most importantly, getting customer service through the "help support" chat option is lightning fast and they help right away. Employees seem to like the ease of use with the leave management system and their own personal managegment portal. Payroll is fairly easy to run with paycor and there is plenty of support if you have questions. Cons The implementation process was the worst I have ever encountered. We still have things that don't work, but... the parts that work, work. Review Source Lauren I. CHRO Used the software for: 3-5 years ### "US Eye and Paycor" June 19, 2026 3.0 Paycor covers the basics but is significantly behind the competition in terms of innovation and predictive analytics. Reporting is not reliable and not useful in many cases - each report has to be internally audited before it can be used. Pros User friendly and somewhat intuitive - employee friendly. Performance and surveys work well and employees appreciate the ability to login and read them over time. Cons The customer service is severely lacking and many of the reps don’t understand their own product. Long wait times for resolution. Review Source R Reviewer CHRO Used the software for: 1-3 years ### "Ease of Use and Integration thatbworks" June 22, 2026 4.0 Our staff seem to be happy with the time card system much more easy than we've had in the past and also they enjoy having an app and the ease of use. We also are pleased with Integrations with both our benefits and retirement plan. Pros The basic HR software is pretty easy to use and our payroll seems to be satisfied with the functions being able to do individual pay when needed for example for a reimbursement. Cons The applicant tracking system can be improved there are too many extra steps in the workflow approval process. They performance review system should be more customizable. Review Source Holly S. HR Manager Used the software for: 1-3 years ### "Yay for Paycor! " June 24, 2026 4.0 Overall, Paycor has helped us streamline our HR processes and better support our employees. We can relay on its accuracy in processing payroll to ensure proper payment to our employees. Pros The platform is easy to navigate, payroll processing is efficient and accurate and customer support is always pleasant and knowledgeable. Cons When completing some tasks in the platform you seem to be repeating the very same function multiple times just to make a simple change. Review Source Kristy S. HRBP Used the software for: 3-5 years ### "Paycor - Fine, could be better" June 23, 2026 3.0 Overall it has been a fine experience. I think there are challenges and frustrations with most HRIS platforms, so it can be a give and take. Price, value, customer service, modules, payroll - everything plays a part. Pros Custom reporting is helpful to build reports and pull analytics needed. I like that the system is all in one - Applicant Tracking, Onboarding, Compensation, Payroll, Performance Management, Benefit Advisor, LMS, etc. Cons The system is not very user friendly and could be improved from a technology standpoint. Implementation was also a negative experience. Once everything was fully implemented, it got better - but be prepared for them to sell you on a quality experience and then completely drop the ball on implementation. Review Source Erin R. Manager, HR Operations Used the software for: 1-3 years ### "Good service great value, listens to their customers " June 23, 2026 4.0 Good, implementation was really great. \[sensitive content hidden\] and his team were wonderful. Payroll seems to be proceeding pretty easily and the overall system is easy to use. Pros Service with the chat or being able to put in a ticket the chat is very fast , recruiting module, benefit advisor Cons Reporting, needs to have a better set up for custom reporting and building reports from scratch. Do not like report builder Review Source R Reviewer Director Used the software for: 3-5 years ### "Ease of use! " June 19, 2026 4.0 Overall, it is user and admin friendly. Love how the LMS and ATS are all in one spot. The system has a lot of over Pros Ease of use and employee management. The app is easy for employees to use and time keeping and tracking is a lot of great ability. Cons Slow for upgrades or enhancements. You can use the area to submit ideas for enhancements but the ones that’s are really needed to make the admins life easier are slow to be enhanced. The chat service lacks experts and the responses are normally not correct. Review Source R Reviewer Human Resources Used the software for: 3-5 years ### "Smooth open enrollments" June 18, 2026 4.0 Helpful and improving. I feel satisfied when I open up a case and experienced people with benefits advisor. Pros Benefits administration- the benefit advisor section of the system is wonderful and has so many capabilities. Cons Reporting complexity. You have to start with a template to build a report. Not all templates have all the information you need. Review Source Connie H. HR manager Used the software for: 3-5 years ### "Hr manager" June 23, 2026 3.0 Not good implementation was awful. Had to train ourselves, learning the system through the system wasn’t very accurate Pros Premium support pay more but worth it due to lack of support from Paycor! They even call it the glitch system Cons Lack of response time even from premium support with their glitch system always having issues with something Review Source Rebecca J. HR Director Used the software for: 1-3 years ### "HR Director " July 6, 2025 5.0 Amazing the team is top knotch and knows the product. Also it is amazing when everyone knows everyone. Pros Customer service in implementation, when I have a question, and the ability to get someone that is knowledgeable and Hernando my sales person. Cons Admin ability to use on Phone platform is the part I wish I had bc I can use and do my job at so many different mediums Review Source R Reviewer AGM Used the software for: 1-3 years ### "Paycor - unlocking the power" December 16, 2025 4.0 I’m still learning the system- but over all I’m neutral on Paycor as a whole. From time keeping to labor reporting - from recruitment to onboarding - it would be nice to have very clear procedures from Paycor to follow Pros Employee management from start to finish. Seeing the lifecycle of a person from candidate to employee. Cons Lack of clarity on how to optimize the system. Training tools are not super helpful and report generation is a slough. A definition / glossary module would be nice. Review Source NS Nora S. Director of Human Resources Used the software for: 3-5 years ### "Solid platform with support issues" July 1, 2025 4.0 We’ve been with Paycor about 7 years. Support has been on the decline—they no longer assign a CSM. They are a big company and the software offerings anre always improving as they scoop up other companies. Specialized support during implementation of different modules is generally good, but they charge a premium. Pros They have a module for anything you’d need to do in one unified system and integrates with most anything else (e.g. Employee Navigator, background checks, e-verify, etc). Cons Support is abysmal. And I wish it had a better method for integrating with Azure/office 365 directories. Review Source R Reviewer HR Director Used the software for: Less than 1 year ### "Paycor review" October 17, 2025 4.0 It has been challenging. There are products that came with our dystem that we were not clearly made aware of such as PayActiv Pros The ease of use of the platform is one of the best assets. I also enjoy the recognition tool that we can tie directly to our core values. Cons There are times in which changes are made and they don't "stick". It takes a long time to get the appropriate person to answer questions. Review Source Doris G. HR MANAGER Used the software for: 3-5 years ### "A User-Friendly HR and Payroll Solution" May 14, 2026 5.0 My overall experience had been wonderful. I like how the platform is always updating and sharing the information via webinars. Pros Paycor is a reliable HR and payroll platform that simplifies workforce management for businesses of all sizes. The software is user-friendly and offers a wide range of features, including payroll processing, time tracking, benefits administration, and recruiting tools. One of Paycor’s biggest strengths is its intuitive dashboard, which makes it easy for managers and employees to access important information quickly. Cons I do not like to the process for submitting cases, when the team respond via SalesForce I never receive the communication. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.