# Paycor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Paycor the right Human Resources solution for you? Explore 3035 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133745/Paycor-Perform/reviews --- Paycor 4.3 (3035) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 19th, 2026 # Reviews of Paycor Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews AD Ashley Erin D AccountantLeisure, Travel & Tourism, 501 - 1,000 employeesUsed the software for: More than 2 years. “The customer support team and tools available have been awesome and the app is easy for our employees to use for requesting time off, availability, direct deposit and seeing their employee file and work related documents.“ December 5, 2025 JF Jennifer F HR ManagerWarehousing, 51 - 200 employeesUsed the software for: More than 2 years. “We process payroll weekly. When trying to get the documents from our employee files, that was a process that could not be understood.“ December 5, 2025 OT Olga T Youth CoordinatorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: I used a free trial. “In addition to payroll, their platform offers excellent features for workforce management, including clock-in and clock-out tracking, access control, and leave management.“ September 2, 2025 PM Preston M Financial ControllerSemiconductors, 201 - 500 employeesUsed the software for: More than 2 years. “Their reporting functions frequently bring back back information and I get no help when trying to get Paycor to fix the issues I find.“ January 20, 2026 NP Nate P HREnvironmental Services, 51 - 200 employeesUsed the software for: Less than 6 months. “There is a lot of options that can be enabled or disabled for certain employees, and the mobile app is especially convenient for our remote workers.“ November 19, 2025 NP Nate P HREnvironmental Services, 51 - 200 employeesUsed the software for: Less than 6 months. “It's not very easy to use as you cannot enable managers to upload employee documents without giving them access to view ANY employee document, even confidential ones.“ November 19, 2025 EM Elena M Accounting AssistantInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “I like Paycor for the fact that it has all the information you need for payroll on the Accounting side and as the employer for entering information and receiving info.“ September 4, 2025 TB Tim B HR DirectorCivic & Social Organization, 51 - 200 employeesUsed the software for: More than 2 years. “its ever-changing offerings and features (or the names for them - COR and Paths and Gravity and Perform and CareerCast and SmartSourcing, etc) and how we arent able to access all the features that we are paying for - we have to call them and ask for access to them one by one. “ July 4, 2024 ## Showing most helpful reviews Showing 1-25 of 3035 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Della L. Advocate Mental Health Care Used the software for: 2+ years ### "Paycor - Simplified System A Must Have" January 9, 2025 5.0 Paycor has more than enough to offer. One App. that can make life so much easier with these features: \* Payroll \* Benefits \* Expense Management \* Scheduling \* Background Screening \* Talent / Work Management \* Point of Sales \* And so much more. . An ability to have all the above qualities, if not most or all companies require - this overall experience is a blessing. Thank you Paycor for simplifying HR responsibilities. Well Done...🤗 Pros It's compacted so much into one system. Not login in several apps to get everything done. Time saver for sure! Cons I am yet to discover a dislike with Paycor.. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Did not offer all the features needed in one system, jumping back and forth to much time wasted.. Review Source Response from Paycor January 17, 2025 We appreciate your positive feedback! We're glad to hear that Paycor has streamlined your HR processes and that you find the platform easy to use. Thanks for sharing! AED Ashley Erin D. Accountant Leisure, Travel & Tourism Used the software for: 2+ years ### "Accountant" December 5, 2025 5.0 Overall, Paycor has solved many issues we have had in the past and now we are working with our team to ensure full use of the all the tools has available to assist them in making Payroll, Scheduling, Recruiting and Employee Management easier on the day to day. Pros It has made corrected many of the time clock and scheduling issues we have had in the past that negatively effected our payroll thus saving time and money. The customer support team and tools available have been awesome and the app is easy for our employees to use for requesting time off, availability, direct deposit and seeing their employee file and work related documents. Cons Limitation on reporting and some industry specific scheduling parameters are an issue as well as the current disconnect between the recruiting platform and the actual software, but the Paycor teams have informed us updates are coming and some of the things we need are on those updates. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Previous team reported issues regarding scheduling tools not available. Review Source LK Lexi K. HR ADMIN Retail Used the software for: 1-2 years ### "Its an ok system" March 30, 2026 5.0 I liked it. Was a very middle of the road system. Good not bad does what you need it to do. Cost efficient. Pros I used it as our main recruiting system at my old job, but it was fairly easy to use. Def user friendly. Cons Its been a few years, but at the time customer service wasnt the greatest. It may have improved since then Review Source VR Verified Reviewer CPO Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Affordable, but Falling Behind" July 11, 2025 3.0 Overall, our experience with Paycor has been mixed. While it meets basic HR needs at a lower price point, it lacks the strategic tools, reporting depth, and innovation necessary to support a growing or forward-thinking organization. Pros Paycor offers a fairly affordable HRIS option for small to mid-sized companies. You get a decent amount of features for the cost, including payroll, onboarding, and basic analytics, making it a budget-friendly system. Cons The platform lacks innovation and feels outdated compared to competitors. Support response times can be inconsistent, and product updates often lag behind industry standards. You often get the sense they are playing catch-up. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Paycor price was the primary driver for the modules you received Switched from [Namely](https://www.capterra.com/p/143606/Namely/) lack of service and innovation was the deathnail with this vendor Review Source CR Claudia R. HR Director Construction Used the software for: 2+ years ### "HR Director" January 25, 2026 5.0 After working with Paycor for the past four years, I truly love the system and know it like the back of my hand. I often praise the platform and credit it as a key contributor to my success in my role. Pros I always say you’re only as good as your tools, and I see Paycor as one of the key tools that allows me to perform my role effectively while maintaining a healthy work-life balance. Cons If I had to note a drawback, it would be that we are currently on a legacy version of the system. I would love the opportunity to upgrade, though I understand this is a company-level decision and not a limitation of the platform itself. Review Source JC Jason C. HR Generalist Leisure, Travel & Tourism Used the software for: 1-2 years ### "Improving but still needs a lot of work. " December 4, 2025 4.0 It has been okay but there is still a long ways to go. Some of the simplest things are not available still like password requirements or document signings and it is such a roundabout way to get something done. Pros I like the ease of use and how everything is centralized and together in one place. I think for the cost, we are also getting a lot more than the other provider we were with. Cons The customer service isn't the best and it is incredibly frustrating working with some of the success managers. They are not there to help, they are just there to "buy" more time, or they just completely ghost us. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Paycor I am not sure. I was not involved in this but I was just told this by my manager. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Because of the price and the different limitations. Review Source JG Jessie G. HR Generalist Information Technology and Services Used the software for: 2+ years ### "Streamlined, Reliable, and Easy to Use – Paycor Delivers!" July 1, 2025 5.0 Overall, our experience with Paycor has been very positive. The platform is easy to navigate, and it has significantly streamlined our HR and payroll processes. Implementation was well-supported, and the ongoing customer service is responsive and helpful. While there are areas for improvement—particularly in reporting flexibility—the system continues to evolve and meet the needs of our growing team. Pros Paycor’s platform is intuitive and user-friendly, which makes managing payroll, benefits, and performance reviews much more efficient. I especially appreciate how seamlessly the different modules integrate, reducing manual work and improving accuracy across the board. Cons Some areas of the platform, like reporting and analytics, could be more customizable and easier to navigate. Occasionally, system updates or changes aren’t well-communicated in advance, which can lead to confusion or extra troubleshooting. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor We chose Paycor because it offered the best balance of functionality, user experience, and customer support. Compared to other providers, Paycor’s platform felt more intuitive, especially for managing payroll, benefits, and performance in one place. The ability to scale with us as we grow and the personalized implementation support were also key deciding factors. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) We switched from Paychex to Paycor to gain a more modern, user-friendly HR platform that could better support our growing team’s needs. Paycor offered a more intuitive interface, stronger self-service tools for employees and managers, and better integration across payroll, benefits, and performance. The ability to customize workflows and access more actionable insights also played a big role in our decision. Review Source LH Lissa H. HR coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Paycor Solutions" November 25, 2025 4.0 Over it has been a good experience, Paycor provides the majority of our needs. There are updates that seem half baked and take a bit more time before it truly works for our teams. Pros The ease of onboarding from Paycor Recruiting and transferring data from the candidates application as well as processing offer letters through DocuSign. Cons The number of clicks it takes to complete a simple task and the random changes in the names of different drop downs. It becomes confusing and a learning curve each time Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor Price and uncertainty of whether it would truly solve of challenges Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) We realized Paycor was better when it came to the needs of our organization Review Source DL Dawn L. Practice Administrator Hospital & Health Care Used the software for: 1-2 years ### "Good, but not good enough" November 24, 2025 4.0 Overall, we were mostly pleased with Paycor, however, when there was no accountability after several errors, we decided to move to a new payroll vendor. Pros Paycor was user-friendly and intuitive. It made processing payroll easy. Employees also enjoyed Paycor because of its ease of use. Cons When there were errors or omissions in payroll, customer service was little to no help at all. We had missing contributions to our retirement vendor and Paycor never notified us. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing Paycor QuickBooks time did not have as many features as Paycor Switched from [TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/) TimeClock Plus did not have as many features as Paycor Review Source SM Shaq M. Director of Operations Transportation/Trucking/Railroad Used the software for: 2+ years ### "Paycor Applicant Tracking, Payroll, and Scheduling" November 19, 2025 4.0 Decent overall experience. There are areas of improvements to be had, but overall they are better than our legacy vendor Paycors Pros Great user UX, Simple to use from a user perspective once a system is setup, Robust approvals and control systems. We use it for recruitment, onboarding, timekeeping, and payroll. Cons Onboarding was rough. Their team is stretched thin. Their support is inadequately trained. They provide inaccurate information, or don't know and you often times need to be escalated to level 2 support. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Reason for choosing Paycor Better price at that time and the sales team was better Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) They were expensive and did not have half the functionalities Review Source SI Stephanie I. Accounting Manager Child Day Care Services Used the software for: 6-12 months ### "Customer Support Frustration" December 5, 2025 3.0 My experience with Paycor since becoming a consumer at the beginning of 2025 has not been very pleasant. Client support has not been very helpful, most my open cases have to be escalated to the next support level. It usually takes at least a week to resolve an issue. Sometime the issue is no resolvable. Pros The self service features and the workflow. It put the responsibility on the employee and HR doesn’t have to contact the employee for missing information. Cons The time clocks and customer support. Issue is hardly resolved the same day. I usually have to send pictures and video of my issues Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[isolved](https://www.capterra.com/p/164417/iSolved/) Reason for choosing Paycor The demo was more attractive and majority staff involved picked paycor Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We want merge payroll and HR into one platform Review Source CT Crystal T. Admin Consumer Goods Used the software for: 2+ years ### "Paycor review" July 26, 2025 3.0 System overall works fine but if we do run into an issue, customer service us not easy to work with and has limited knowledge of their own product. Pros I would say the pros of Paycor include the value for money and also the ease of use. Compared to other systems, cost was reasonable for product provided. Cons The biggest concern would be customer service. If there is an issue it is difficult to get a knowledgeable rep to assist you. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor The main reason was all had similiar functionality and cost was a factor. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The switch was made primarily due to cost. Review Source MG Micheal G. AGM Hospitality Used the software for: 1-2 years ### "Paycor - unlocking the power" December 14, 2025 4.0 I’m still learning the system- but over all I’m neutral on Paycor as a whole. From time keeping to labor reporting - from recruitment to onboarding - it would be nice to have very clear procedures from Paycor to follow Pros Employee management from start to finish. Seeing the lifecycle of a person from candidate to employee. Cons Lack of clarity on how to optimize the system. Training tools are not super helpful and report generation is a slough. A definition / glossary module would be nice. Switched from [Insperity OrgPlus](https://www.capterra.com/p/115974/OrgPlus/) Driven by new ownership and the desire to intergrate scheduling w time clocks Review Source LW Lindsey W. HR Manager Education Management Used the software for: 2+ years ### "Basic but easy to use" July 21, 2025 3.0 It’s been okay, I would recommend to new companies just starting out. It’s affordable and gets the basic needs done. Pros Ease of use, sales person was responsive, it’s a good system for basic needs and everything is together- our benefits, talent and core Cons Customer service lacked knowledge and not a ton of customization, needs ability to be more customer friendly Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Paycor Affordable and ease of use and setup, solid Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Bad customer service, at that time we had one person who was never around Review Source SB Sharilyn B. Director of HR Mechanical or Industrial Engineering Used the software for: 2+ years ### "Simplify work" April 25, 2025 5.0 Mostly positive. Easy to use but some of the platforms they integrate with don’t work well. But the basics of hiring and doing payroll are really easy to use and save a lot of time. Pros Look and ease of use and the mobile app gives our employees easy access to pay stubs, t time off, timesheet approval and company news. Cons Benefit enrollment and reporting features could be improved upon. BSwift is a robust benefit platform but there are always errors in our enrollment each year that we have to correct throughout the year. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)[KronoDesk](https://www.capterra.com/p/222536/KronoDesk/) Reason for choosing Paycor Look and ease of use. Seemed to be able to fulfill all our needs Switched from [Sage HR Suite](https://www.capterra.com/p/10025713/Sage-HR-Suite/) At the time it was not cloud based and couldn’t do 1095 reporting Review Source CP Celina P. Benefits Administrator III Machinery Used the software for: 2+ years ### "Paycor Feedback " June 17, 2025 5.0 I really enjoy working with paycor and the support. I also really like the paycor webinars that are given each quarter. Pros I appreciate all the feedback we give as customers that are implemented. I also appreciate all the customer support we receive. Cons The document library was supposed to be enchanced, but i think its more difficult to use. We have advised on this issue. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Paycor All the products were integrated and all in one system. Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) We wanted a system that was going to be more integrated with recuriting and benefits along with having a LMS System. Review Source SB Sara B. HR Director Restaurants Used the software for: 1-2 years ### "Paycor - A Well-Rounded Payroll company" July 8, 2025 5.0 Overall, we have had a great experience. We had some tricky requests and needs and Paycor worked with us to get everything set up the way we needed it. Pros I like the relationship with our sales rep and his dedication to making sure we are getting everything we need and are happy with our service. Cons The timing on escalated service requests take longer than I would like. It can take up to 2r hours to get a response and sometimes it is more emergent than a 24 hour response. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor The customer service model and pricking. Switched from [Toast Payroll & Team Management](https://www.capterra.com/p/155642/eStratEx/) They were not a good payroll company, they were not efficient or helpful in anyway. Review Source MF Michelle F. Vice President Defense & Space Used the software for: 1-2 years ### "Consistently enhancing the products available " February 13, 2025 4.0 Generally positive, first level customer support could improve but this is true of most HCM software I’m familiar with! Pros It is a very comprehensive product for the price point. Cons Access permissions and custom security roles (outside of default Paycor roles) are overly complex and comprehensive training is not available on this area. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor Useful features available for the price. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Poor Customer service and responsiveness, price Review Source Response from Paycor March 17, 2025 Thank you for your feedback! We're glad you find Paycor comprehensive. We'll share your feedback with our team. VS Vicki S. Benefits Specialist Medical Practice Used the software for: 2+ years ### "One Stop Shop" October 9, 2025 5.0 Paycor offers a one stop shop for all thing payroll and HR related. Platforms that handle not only payroll, recruiting, onboarding, benefits, but taxes and compliance as well. Pros The ease of the BA Platform. Makes it easy to stay ahead of payroll, new hires, changes and / or terminations, benefits and compliance. Cons Leave tracking could be more intuitive, syncing with payroll to determine eligibility with automated reminder to follow up on necessary documents that include the Manager. Review Source sH shaunna H. Operations Management Medical Practice Used the software for: 2+ years ### "Operations Manager" November 25, 2025 3.0 self taught, no support. you rely on customer to take all of the lessons and watch all webinars and charge for proper training. what good is buying a system if you dont get the training to use it correctly... Pros clocking in and out is easy, requesting time off easy. employees like the app. like expense management and storing all documents electronically Cons customer support. tickets take forever, support are hard to understand. often when they help they fix one thing and it breaks another. need more tax help Review Source YT Yanelly T. HR Specialist Education Management Used the software for: 2+ years ### "HR Specialist " October 16, 2025 3.0 Over, Paycor gets the job done. However, modernizing there system will bring greater benefits to our company. Pros Setup - simple to navigate on own and find what you are looking for. Therefore, it has easy to get on your own. Cons Customer support - sometimes Paycor representatives are difficult to work to and figuring out the department to best assist you take 10+ minutes a Review Source DC Dan C. Benefits and Compliance Manager Human Resources Used the software for: 1-2 years ### "Paycor review" February 9, 2026 3.0 Overall experience was ok. With the uniqueness of our organization we require alot of data that needs to be stored as well as our extensive employee policy manual which the Paycor site had trouble storing the way we preferred Pros Paycor's time and attendance system was fairly easy to use and their time & attendance team was easy to work with and were helpful in resolving any issues that arrived. Cons There were limitations as to how much scannable data & forms can be stored on their system for employees and on the main page. Review Source VC Victoria C. Payroll Assistant Restaurants Used the software for: 1-2 years ### "Paycor: turning payday into a maybe-day" November 12, 2025 3.0 We had a lot of struggles with Paycor. We were told it would do everything we needed to do but a lot of things needed to be done manually in an excel sheet to calculate the correct Blended OT, SOH, ect. Pros It would show us how many hours needed to be worked each week to qualify for benefits for the following year. Cons The system could not find or calculate spread of Hours. Incompetent tax team. Constant adjustments with tax issues. Review Source AM Angelika M. company owner Design Used the software for: 1-2 years ### "great Payroll Software" May 31, 2025 5.0 I have had an amazing experience with Paycor and use it weekly. it has truly helped me keep track of my own payroll for my business Pros I love how it has all tools necessary to be able to keep track of payroll and employee hours. it is very easy to navigate as well. Cons nothing. Paycor has really helped me with my payroll and attendance for employees. it helps keep track of everything HR related. Review Source CN Chris N. HR Manager Real Estate Used the software for: 2+ years ### "Love their ATS" January 5, 2026 5.0 Pros Paycor is very user friendly. Our favorite feature is the applicant tracking system. Recruiting and onboarding is simple and makes our process very efficient. Cons I wish there was a direct number to reach someone when an issue or question arises. You have to email your inquiry to their customer support; however, they respond fairly quickly. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.