# Page 2 | Paycor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Paycor the right Human Resources solution for you? Explore 3038 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133745/Paycor-Perform/reviews --- Paycor 4.3 (3038) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 19th, 2026 # Page 2 - Reviews of Paycor ## Showing most helpful reviews Showing 26-50 of 3038 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PM Preston M. Financial Controller Semiconductors Used the software for: 2+ years ### "Worst Payroll System Ever! " January 20, 2026 1.0 We went with three years ago after trying to decide between a few others. It was the cheapest so we went with them. BIG mistake. Not only do they have a TON of misc fees, but their fees keep increasing! Their reporting functions frequently bring back back information and I get no help when trying to get Paycor to fix the issues I find. Employees consistently have issue logging in and the 450 or some people who now use Paycor in our company, not one of them have said a positive thing about Paycor but we have had plenty of complaints. I would not choose Paycor if given the option again. Pros It is hard to say, I have been on several other Payroll programs and this is by far the worst. I guess despite the customer service reps being in India and having a hard time understanding me, they are always friendly. Cons Customer service is awful. I need to request help on a weekly basis and wait weeks to get a response sometimes and other times, I get tired of trying to re-explain my issue, so I give up Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor It was less expensive in the beginning but that soon changed Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We were looking for a quicker way to pay our employees Review Source Doris G. HR MANAGER Nanotechnology Used the software for: 2+ years ### "A User-Friendly HR and Payroll Solution" May 12, 2026 5.0 My overall experience had been wonderful. I like how the platform is always updating and sharing the information via webinars. Pros is a reliable HR and payroll platform that simplifies workforce management for businesses of all sizes. The software is user-friendly and offers a wide range of features, including payroll processing, time tracking, benefits administration, and recruiting tools. One of Paycor’s biggest strengths is its intuitive dashboard, which makes it easy for managers and employees to access important information quickly. Cons I do not like to the process for submitting cases, when the team respond via SalesForce I never receive the communication. Review Source LH Lissa H. HR coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Paycor Solutions" November 25, 2025 4.0 Over it has been a good experience, provides the majority of our needs. There are updates that seem half baked and take a bit more time before it truly works for our teams. Pros The ease of onboarding from Recruiting and transferring data from the candidates application as well as processing offer letters through DocuSign. Cons The number of clicks it takes to complete a simple task and the random changes in the names of different drop downs. It becomes confusing and a learning curve each time Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor Price and uncertainty of whether it would truly solve of challenges Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) We realized was better when it came to the needs of our organization Review Source CR Claudia R. HR Director Construction Used the software for: 2+ years ### "HR Director" January 25, 2026 5.0 After working with for the past four years, I truly love the system and know it like the back of my hand. I often praise the platform and credit it as a key contributor to my success in my role. Pros I always say you’re only as good as your tools, and I see as one of the key tools that allows me to perform my role effectively while maintaining a healthy work-life balance. Cons If I had to note a drawback, it would be that we are currently on a legacy version of the system. I would love the opportunity to upgrade, though I understand this is a company-level decision and not a limitation of the platform itself. Review Source SM Shaq M. Director of Operations Transportation/Trucking/Railroad Used the software for: 2+ years ### "Paycor Applicant Tracking, Payroll, and Scheduling" November 19, 2025 4.0 Decent overall experience. There are areas of improvements to be had, but overall they are better than our legacy vendor Paycors Pros Great user UX, Simple to use from a user perspective once a system is setup, Robust approvals and control systems. We use it for recruitment, onboarding, timekeeping, and payroll. Cons Onboarding was rough. Their team is stretched thin. Their support is inadequately trained. They provide inaccurate information, or don't know and you often times need to be escalated to level 2 support. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Reason for choosing Paycor Better price at that time and the sales team was better Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) They were expensive and did not have half the functionalities Review Source TG Tiffany G. Sr Generalist Logistics and Supply Chain Used the software for: 2+ years ### "Works for our needs" February 26, 2026 4.0 Generally works for the needs that we have for our mid sized business. I have seen some improvements since Paychex has gotten involved. Pros Payroll is easy and user friendly. Employee management is very easy and our employees also find it easy to navigate. Cons Would like dedicated Account Managers for support. General support isnt always beneficial and find that resonse times are extremely lengthy and goes to multiple departments to solve problems. Review Source MH Michelle H. Payroll - Benefits Manager Environmental Services Used the software for: 1-2 years ### "Not Happy with Paycor" October 29, 2025 3.0 Our benefit implementation was set up wrong and the user interface was having issues constantly. Our taxes weren't paid on time and this caused late fees and other issues with the different states we are located in. The managers always had trouble logging in as themselves and then as leaders. Pros The only thing I liked about was the employee management side of things. It was easy to use for the employees. Cons For the money we were paying the customer service was not high quality, there were constant issues within the system causing me more stress than I care to admit. Review Source VR Verified Reviewer Human Capital Manager Real Estate Used the software for: 1-2 years ### "No recomendable" November 27, 2025 3.0 Si es para manejar solamente Payroll en US podría funcionar, pero si es para manejar integralmente procesos de Recursos Humanos es una muy mala alternativa, hay opciones más capaces en el mercado. Pros Que controla el proceso de Payroll en US y el proceso de manejo de documentos es muy amplio. Entrega un organigrama de la compañía y permite enviar documentos para firma dentro del sistema. Cons Es muy poco user friendly, es muy difícil de entender en donde están las funcionalidades, el módulo de Performance no es funcional para hacer un performance Review y los objetivos no están pensados para medir performance, sino para tener check ins. El servicio al cliente es realmente deficiente, y al hacer preguntas, no se recibe respuesta alguna. Cada modulo es un cuerpo aparte, no se siente integridad en sus módulos y parece una colcha de retazos. No se pueden copiar formularios y todo hay que hacerlo desde ceros siempre. Review Source NJ Natalija J. HR Generalist Machinery Used the software for: 6-12 months ### "Paycor review- customer workshop" October 16, 2025 5.0 So far it's been good. sometimes it's tough having different departments in customer service we have to go to. for example, recruiting vs HR. Pros I like the different products offers. For example, we didn't have a recruiting platform in the past, and Paycor's recruiting has been very helpful. Cons The different departments when trying to contact customer service. it's frustating when being sent to knowledge based articles instead of getting someone to hop on a call or video chat and address the problem directly. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Paycor recruiting was much more helpful than all the other aervices Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Customer service in ADP was almost non existant Review Source Bobbie Jo R. CFO Non-Profit Organization Management Used the software for: 2+ years ### "Implementation and Usage by CFO" December 4, 2025 5.0 Overall it was great and continues to be a great move for my agency. My employees love having everything in one place including electronic tax forms. Pros The ease of setting up the program for my agency and the customer service. I like all of the trainings that they offer users and the payroll tax management piece as well. Cons Working through how our systems GL and the system talk to each other. We ultimately decided to just do our uploads manually because of how hard it was to get things corrected in the end. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Paychex was not user friendly, I do worry that this will become the case now that is owned by Paychex. Review Source KH Katherine H. Accounting HR Manager Hospitality Used the software for: 2+ years ### "HR / Accounting Manager" October 7, 2025 4.0 Good but could use some improvements. Better customer service or more In person training would be so beneficial Pros Many integration options and helps streamline processes. User friendly and easy to use mobile apps for both employees and managers Cons Getting customer service without submitting ticket. Hard to get new services to work with multi client set up Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor Pricing and integration options. Liked that they were a local company hoping that that would mean more possibilities of hands on training Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) ACA and pricing. It was right about the time the new reporting requirements came out. Review Source VS Vicki S. Benefits Specialist Medical Practice Used the software for: 2+ years ### "One Stop Shop" October 9, 2025 5.0 offers a one stop shop for all thing payroll and HR related. Platforms that handle not only payroll, recruiting, onboarding, benefits, but taxes and compliance as well. Pros The ease of the BA Platform. Makes it easy to stay ahead of payroll, new hires, changes and / or terminations, benefits and compliance. Cons Leave tracking could be more intuitive, syncing with payroll to determine eligibility with automated reminder to follow up on necessary documents that include the Manager. Review Source RJ Rebecca J. HR Director Oil & Energy Used the software for: 1-2 years ### "HR Director " July 3, 2025 5.0 Amazing the team is top knotch and knows the product. Also it is amazing when everyone knows everyone. Pros Customer service in implementation, when I have a question, and the ability to get someone that is knowledgeable and Hernando my sales person. Cons Admin ability to use on Phone platform is the part I wish I had bc I can use and do my job at so many different mediums Switched from [isolved](https://www.capterra.com/p/164417/iSolved/) Their service and product is subpar in comparison Review Source ED Emily D. Human Resources Manager Computer Software Used the software for: 1-2 years ### "Great first HRIS" July 8, 2025 4.0 It has generally been a positive experience with . Our Sales Rep was the driving factor for Paycor over other HRIS options as he was upfront about the negative feedback they had received and was able to tell us organization-level changes that were being made to solve the issues. Pros is our first HRIS, so the process has been a lot to work through. We use it every day for things like onboarding, but there are a lot of attachments with Paycor that make it nearly a one-stop shop, which is great. I have found some of their resource tools excellent for solving quick, simple problems. For basic HCM, it is fairly easy to use as well. They are always adjusting their features and seem to be interested in always creating a better user experience. Their recruiting module has been great and customizable for our needs. Our sales representative was very hands on and available during implementation, which did not go smoothly, but he provided as much support as possible. Onboarding and workforce management was a massive issue for our company as we did not have an HRIS beforehand. Both pieces have made it much easier to have a set onboarding process with the hiring managers involved at the right stages and with all the right documentation. It has been wonderful. Cons 's customer support team is not great. I find myself in situations where I know as much as, or more than, their support advocates. This makes it challenging when I am working through a very complex problem and cannot find someone who can assist. A smaller issue is that the different pieces of Paycor can be choppy when switching from Recruiting to HCM to Paths, as they are all clearly items that have been bolted on post-creation. They all function well, but they are visibly different systems, which means there is no continuity across them. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Greenshades](https://www.capterra.com/p/148355/Benefits-Solution/) Reason for choosing Paycor Our Sales Representative \[sensitive content hidden\] was the driving factor. He was upfront about 's issues with Customer Support and what steps were taken to correct the issues. It also seemed to be well-established as a company and reliable. Review Source NS Nora S. Director of Human Resources Civil Engineering Used the software for: 2+ years ### "Solid platform with support issues" June 30, 2025 4.0 We’ve been with about 7 years. Support has been on the decline—they no longer assign a CSM. They are a big company and the software offerings anre always improving as they scoop up other companies. Specialized support during implementation of different modules is generally good, but they charge a premium. Pros They have a module for anything you’d need to do in one unified system and integrates with most anything else (e.g. Employee Navigator, background checks, e-verify, etc). Cons Support is abysmal. And I wish it had a better method for integrating with Azure/office 365 directories. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor They seemed to offer similar modules and services so it really came down to price. Review Source CC Chris C. Payroll Manager Hospitality Used the software for: 1-2 years ### "It's a no from me" November 12, 2025 2.0 Poor. There was some things that were an improvement from our prior provider, so it wasn't all bad. But overall, I would never go back and definitely do not recommend them to anyone. Pros It helped us consolidate a bit. Less systems like removing or ACA tracking system, Nimble. Their service team was also responsive, usually within the 1 hour for email replies. Cons Almost everything. The support team responded quickly, but was frequently incompetent or needed the support of other departments, which were much slower, to get answers. The implementation was the worst I have every experienced and we still believe the set up they went with caused many issues for us. They also made SO many tax errors so their tax team is incompetent. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor Pricing was better than the other options we reviewed. Switched from [Trackforce Valiant](https://www.capterra.com/p/141676/TrackforceValiant/) Forced to due to Valiant/ merger in 2023 Review Source JM Joby M. Director for HR Non-Profit Organization Management Used the software for: 2+ years ### "Paycor for churches" June 27, 2025 4.0 We have enjoyed over other products we've used. It has been a good partner for us. They have a solid understanding of our unique needs. Paycor has partnered with other software providers to expand the services they offer and at times the connection between how those products work together has been a challenge. Pros Strong customer support, better understanding than others we've used of the unique regulations that impact pastoral taxes, ease of doing additional payrolls or adding special tasks to a particular payroll, strong on demand training. Cons When an employee needs to log in to do a review or sign off on a document it can feel more clunky for those who don't regularly need to log in. Our state requires that employees give us start and end times when logging hours. allows them to simply enter the number of hrs worked (without start and end times) on their app which means corrections before payroll. When employees request PTO they often request the wrong type not noticing the drop down Paycor provides for types of PTO. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Paycor Strongest understanding of pastoral tax needs Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Cost, customer support, lack of understanding of our particular needs. Review Source jT jarvis T. Support Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Paycor for the win!" April 16, 2026 4.0 I’ve had a great experience with . The platform is highly intuitive, and I particularly value the seamless onboarding process and the added financial flexibility provided by early direct deposits. Pros Seamless Transitions: When an HR admin marks a candidate as "hired" in the Recruiting module, their data flows instantly into Payroll and Onboarding. Users like that they don't have to enter the same data three different times. Centralized Tax Forms: Employees find it very helpful to have all their electronic tax forms (W-2s, 1095-Cs) in the same place they check their weekly pay Cons Recent shifts toward AI-driven support have frustrated some users who feel they can no longer reach a knowledgeable human representative for complex problems. Switched from [Rippling](https://www.capterra.com/p/172127/Rippling/) Company decided to switch to a new onboarding platform. Review Source VR Verified Reviewer HR Supervisor Machinery Used the software for: 2+ years ### "Paycor review" March 17, 2026 4.0 Pros When it was SentricHR, it was a great customer support. It was easy to use, easy payroll calculations, including PTO forecast. Cons Non-intuitive user interface, missing features, that often leading to misinformation and unresolved issues. Review Source NP Nate P. HR Environmental Services Used the software for: Less than 6 months ### "Paycor Review" November 19, 2025 3.0 Overall it was a decent amount of value for the money, however the setup could have gone a little better with regards to implementation. Pros I like most of the user interface. There is a lot of options that can be enabled or disabled for certain employees, and the mobile app is especially convenient for our remote workers. Cons The implementation guy, \[sensitive content hidden\]. The customer support. The documents upload/accessibility permissions. It's not very easy to use as you cannot enable managers to upload employee documents without giving them access to view ANY employee document, even confidential ones. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) ADP kept dropping the ball with a lot of their functions. Review Source NW Nolan W. Founder Staffing and Recruiting Used the software for: 6-12 months ### "Paycor, change isn't always great. " June 4, 2025 2.0 did streamline our Payroll and HR which made it easy to provide employees and administrators with what they needed to access. There was a learning curve with the platform, but it was easier to learn than some of the more complex systems out there. Payroll was reliable and assuming it's not too complex, I'm confident that Paycor can handle most situations. Once they went public/were acquired by a large competitor, the support and system went downhill and we ultimately left. Pros Pre Paychex acquistion, was reliable and cheaper than most alternative solutions for Payroll for small businesses. One thing that was superior was their chat customer service, where others had previously required email or phone support. Chat was quick and responsive. Cons Their software and platform feels old and outdated compared to others that we became aware of. It didn't reliably load and we'd occasionally have to refresh to access the platform. They never made a mistake from our payroll processing, but from a functionality standpoint, we'd have to go back and verify payrolls early on to double check. Review Source KC Karen C. Payroll and Benefits Manager Museums and Institutions Used the software for: 1-2 years ### "Paycor is Just OK" May 14, 2025 3.0 is a decent HRIS system, but has a lot of flaws that you have to deal with. I have been using it for 2 years, and if I could go back and choose a different system, I would. In fact, we are already looking at replacing Paycor in a year or two. Pros What I like about the most is the payroll processing piece. The grid is easy to work in, and the pre-post payroll reports are excellent. Cons The customer service is terrible. You have 3 options for support; call in, create a ticket, or chat online. All three are terrible. The reps usually don't understand the issue and just want to close the ticket as quickly as possible. If they send you a follow-up question, you have less than 24 hours to respond before they close the ticket with no resolution. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor Pricing was the only reason, and I wish we would have gone with Paylocity. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Paycom was too expensive and their customer service was depleting. Review Source VR Verified Reviewer Safety Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Effective All in One" December 8, 2025 5.0 Pros is an effective, all in one HR and payroll solution. The system is easy to maneuver, and I am able to clock in and out without issue. I take vacation yearly and I am able to input my leave and know that a glitch won't change my plans. Cons No HRIS system is perfect, poor customer support with slow response time is a big con. I'm a millennial so the learning curve wasn't too high for me to handle but others seem to struggle. Review Source MG Micheal G. AGM Hospitality Used the software for: 1-2 years ### "Paycor - unlocking the power" December 14, 2025 4.0 I’m still learning the system- but over all I’m neutral on as a whole. From time keeping to labor reporting - from recruitment to onboarding - it would be nice to have very clear procedures from Paycor to follow Pros Employee management from start to finish. Seeing the lifecycle of a person from candidate to employee. Cons Lack of clarity on how to optimize the system. Training tools are not super helpful and report generation is a slough. A definition / glossary module would be nice. Switched from [Insperity OrgPlus](https://www.capterra.com/p/115974/OrgPlus/) Driven by new ownership and the desire to intergrate scheduling w time clocks Review Source TK Trevor K. Director of HR Retail Used the software for: 2+ years ### "Paycor TAM Team Rocks!" April 28, 2025 4.0 Gradually getting more comfortable with the system. We’ve gotten more answers from the technical account management team than standard service solutions. The ease of use is pretty good the advanced technologies, leadership, empowerment tools, and workflows have been most hopeful. Pros We like the easy menu navigation, the level of TAM team expertise, and the use of workflows that eliminate manual work. Cons Customer Service is not as we would have expected. Delays in solving our occasional issues can be frustrating. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor We believed we would get a higher level of customer service based on the sales process Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Customer Service, in addition to price and functionality, was one of the biggest reasons we switched. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.