# Page 3 | Paycor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Paycor the right Human Resources solution for you? Explore 3038 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133745/Paycor-Perform/reviews --- Paycor 4.3 (3038) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 19th, 2026 # Page 3 - Reviews of Paycor ## Showing most helpful reviews Showing 51-75 of 3038 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DH Dean H. owner Construction Used the software for: 2+ years ### "Lies and fees, stay away." May 1, 2026 1.0 Customer support wastes an hour each time, takes at least 45 minutes to get to someone who doesn't speak English. Then promises are made and quickly forgotten. The fees keep adding up. I had one fee that no one at could even tell me what it was for. Other fees that didn't apply to my business. I'd complain, get a promise of a credit, then get no credit. I finally left and filed a BBB complaint, which got someone's attention, and after another month of fighting got a promise of a $1200 refund, which represents the last 6 months of abuse. I was promised to get it by the end of the week. It's been over a month now, as the feet get dragged. Stay away from this company, there are legitimate payroll companies out there that will work for you. Pros I needed direct deposit, that happened. Seriously, that's all I can say that's good. Oh, the guy who first set me up in seemed nice, although he ignored everything I told him, I found out later. Cons Fees, more fees, fees they can't explain, broken promises, and customer service is horrible (and liars) Review Source LW Lindsey W. HR Manager Education Management Used the software for: 2+ years ### "Basic but easy to use" July 21, 2025 3.0 It’s been okay, I would recommend to new companies just starting out. It’s affordable and gets the basic needs done. Pros Ease of use, sales person was responsive, it’s a good system for basic needs and everything is together- our benefits, talent and core Cons Customer service lacked knowledge and not a ton of customization, needs ability to be more customer friendly Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Paycor Affordable and ease of use and setup, solid Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Bad customer service, at that time we had one person who was never around Review Source sH shaunna H. Operations Management Medical Practice Used the software for: 2+ years ### "Operations Manager" November 25, 2025 3.0 self taught, no support. you rely on customer to take all of the lessons and watch all webinars and charge for proper training. what good is buying a system if you dont get the training to use it correctly... Pros clocking in and out is easy, requesting time off easy. employees like the app. like expense management and storing all documents electronically Cons customer support. tickets take forever, support are hard to understand. often when they help they fix one thing and it breaks another. need more tax help Review Source MF Megan F. Manager, HRIS and Payroll Real Estate Used the software for: 2+ years ### "Poor service, Broken System, Laughable Costs." July 28, 2025 1.0 If we had stayed with , our growth as a company would have stalled out. We needed accurate reporting, high integrity data, account partners, etc. Paycor offered none of that and as an extra cherry on top, turned around and offered us a "solution" for our problems that would have cost us thousands. Pros At a bare minimum, we were able to pay our people in a timely fashion and navigate the system as best we could. Cons The system is not a whole unit, it's a Frankenstein made up of small tech acquisitions dating back decades. This means that there is nobody at who is a subject matter expert, and nobody knows how to fix the breakdowns in the system. Review Source DM Donnie M. Chief Revenue Officer Staffing and Recruiting Used the software for: 1-2 years ### "Paycor is the best" April 17, 2026 5.0 makes filing taxes easy enough and that alone has been a huge relief. Also, all my training modules are still available in the same area where my payment information resides and most importantly, no spreadsheets were harmed during the transition to Paycor. This has literally cut back 40% of the time I wasted using Excel to do things I should be doing elsewhere. Pros The best part about this system is that all your payroll information and employee benefit options are all in the same place. Plus, I can do this without the entire program freezing. Cons Nothing to dislike about it but it costs a lot to get every little integration added. I would like if the cost was lower. Review Source JP John P. Transport Broker Transportation/Trucking/Railroad Used the software for: 2+ years ### "Making payroll easier in our dispersed team." January 25, 2026 4.0 Commission brokers have to be handled with accurate payroll. I apply this to make everybody paid on time which makes the employees to be handled easily. Pros The tax management features are simply amazing and automatically compute and submit our payroll taxes in numerous states to remote employees. Cons The customer care team is hard to contact when it is busy so, and it takes too many clicks to instantly fix such simple mistakes in the backend. Review Source DC Dan C. Benefits and Compliance Manager Human Resources Used the software for: 1-2 years ### "Paycor review" February 9, 2026 3.0 Overall experience was ok. With the uniqueness of our organization we require alot of data that needs to be stored as well as our extensive employee policy manual which the site had trouble storing the way we preferred Pros 's time and attendance system was fairly easy to use and their time & attendance team was easy to work with and were helpful in resolving any issues that arrived. Cons There were limitations as to how much scannable data & forms can be stored on their system for employees and on the main page. Review Source YT Yanelly T. HR Specialist Education Management Used the software for: 2+ years ### "HR Specialist " October 16, 2025 3.0 Over, gets the job done. However, modernizing there system will bring greater benefits to our company. Pros Setup - simple to navigate on own and find what you are looking for. Therefore, it has easy to get on your own. Cons Customer support - sometimes representatives are difficult to work to and figuring out the department to best assist you take 10+ minutes a Review Source JF Jennifer F. HR Manager Warehousing Used the software for: 2+ years ### "Beware! Shop Around!" December 5, 2025 2.0 Not good at all. After we made the move to another HRIS, it was weeks and they reached out and said they noticed we had not processed payroll. We process payroll weekly. When trying to get the documents from our employee files, that was a process that could not be understood. Pros The customer service was less than good. The payroll portion was always an issue. It was not user-friendly. Cons Everything. There was nothing about the product or service that was good. From onboarding to HR & Payroll nothing wsa good. Review Source AA Amanda A. Director of hr Logistics and Supply Chain Used the software for: 2+ years ### "All in one solution" April 24, 2025 4.0 It’s been 50/50. We’ve had some great seamless moments and some really bad disasters. Pros I think that the platform is an all in one solution with single sign on for admins and employees. The Payroll and onboarding run smoothly. Cons We’ve several issues with the Benefits integration. The build each year for open enrollment is wrong and cause delays that impact Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor I liked the payroll and the interface. I was promised customer services as well. Which has improved these last few years Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Horrible interface, customer service and payroll Review Source JV Jeri V. HRIS Payroll Analyst Warehousing Used the software for: 1-2 years ### "Paycor-JVT" October 7, 2025 4.0 It has its ups and downs just like everyone else but I am getting familiar with how this program works. Pros That i seem to learn something new every week. Reporting seemms to be getting a lot better than it was before. Cons Implementation was terrible. I hate when they do updates and things change and we dont realize the change til something doesnt work right. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) I did not have a say in this. It was upper management. Review Source SB Sharilyn B. Director of HR Mechanical or Industrial Engineering Used the software for: 2+ years ### "Simplify work" April 25, 2025 5.0 Mostly positive. Easy to use but some of the platforms they integrate with don’t work well. But the basics of hiring and doing payroll are really easy to use and save a lot of time. Pros Look and ease of use and the mobile app gives our employees easy access to pay stubs, t time off, timesheet approval and company news. Cons Benefit enrollment and reporting features could be improved upon. BSwift is a robust benefit platform but there are always errors in our enrollment each year that we have to correct throughout the year. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)[KronoDesk](https://www.capterra.com/p/222536/KronoDesk/) Reason for choosing Paycor Look and ease of use. Seemed to be able to fulfill all our needs Switched from [Sage HR Suite](https://www.capterra.com/p/10025713/Sage-HR-Suite/) At the time it was not cloud based and couldn’t do 1095 reporting Review Source CP Christy P. Director of Operations Education Management Used the software for: 6-12 months ### "New customer is satisfied " July 2, 2025 5.0 We love the platform and the customer service. The ease of use for the administration as well as the employee. Pros The ease of having all employees information in one system. Our employees having the ability to manage their time off request. Cons The time card updates and the amount of time it takes to save one time update. After each update you are required to save and it just spins, when you have several corrections it is very time consuming. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Paycor The customer service and training provided. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The whole product of tying together the employee payroll and the full Human Resources platform. Review Source SB Sara B. HR Director Restaurants Used the software for: 1-2 years ### "Paycor - A Well-Rounded Payroll company" July 8, 2025 5.0 Overall, we have had a great experience. We had some tricky requests and needs and worked with us to get everything set up the way we needed it. Pros I like the relationship with our sales rep and his dedication to making sure we are getting everything we need and are happy with our service. Cons The timing on escalated service requests take longer than I would like. It can take up to 2r hours to get a response and sometimes it is more emergent than a 24 hour response. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor The customer service model and pricking. Switched from [Toast Payroll & Team Management](https://www.capterra.com/p/155642/eStratEx/) They were not a good payroll company, they were not efficient or helpful in anyway. Review Source EH Emily H. HR ADMINISTRATOR Hospitality Used the software for: 2+ years ### "Paycor is leading the tech roll outs " October 7, 2025 5.0 We have been a customer for over five years and we use it on a daily basis for our main HR functions Pros It’s the most innovative HRIS - they are always staying on trends and exceeding all new tech role outs Cons What I like least about is only two things that I think they have been working on - Reporting ease and customer service Review Source KB Kacy B. Payroll Specialist Financial Services Used the software for: 2+ years ### "Paycor user review" May 16, 2025 4.0 For the most part satisfactory just wish there were some easier ways to do things and that support would be able to resolve your problems quickly Pros The system seems very user friendly for our employees and the look is updated not a database type view Cons I don’t like the lack of support we receive, customer service can be asked the same question and multiple different responses and still none can be right. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor it marked more options that we wanted at the time. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) outgrowing the system and needed something that would manage all areas Review Source RB Rachel B. Payroll Administrator Construction Used the software for: 6-12 months ### "Customer Service" July 1, 2025 4.0 I am still learning about what all can do but like how easy it is to touch base with customer service. Pros I like how easy it is to get ahold of customer service. They are friendly and quick to respond when speak to them. Cons We wish we had more reporting options. We are wanting a customer report made and was told couldn’t do it and then someone else told us it would cost $3,000. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) I am unsure. I wasn’t in my position at that time. Review Source BC Brenda C. CFO Automotive Used the software for: 1-2 years ### "Basic No-Frills Payroll" March 17, 2025 2.0 If you need very basic no frills payroll, this could be a solution. Otherwise, anything at all that needs customization or the least bit complicated, this wouldn't be your best choice. Pros Integration with benefits providers & 401k is their strongest attribute. Cons Implementation is a nightmare. They seem to be extremely short-staffed. The people are nice but the customer service is AWFUL. Getting answers is difficult and there is never anybody to answer questions or return calls. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Paycor It was the least expensive option and seemed like it would get us through while combining offices. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) ADP was getting too expensive and everything was an additional cost. Review Source Response from Paycor May 2, 2025 Thank you for your review, we are glad to hear you find our integration helpful. We will share your feedback with our teams. CP Christina P. Certified Nursing assistant Mental Health Care Used the software for: 1-2 years ### "It's so easy to punch in!" October 25, 2025 5.0 is like having your own assistant beside you. It manages time shows me where employees punched in and what time. It helps so much keep everything in order and I can see so much all in one place. Pros Ease of use, employee management, time Management. It keeps track of each employees PTO as as well as time management so we don't use over time. Cons I can't think of any bad things to say about . It's very easy to use and helps to keep track of my hours and so much more. Review Source AD Alto D. Ops Manager Staffing and Recruiting Used the software for: 2+ years ### "Good System Once You Learn It" February 23, 2026 5.0 Overall, has been helpful for managing payroll and HR. It saves time and helps keep things organized. There is a learning curve and support could be better, but once everything is set up it does what we need it to do. Pros I like that keeps everything in one place. Payroll, onboarding, documents, and employee info are easy to manage. It makes life easier when you are dealing with multiple employees and need to stay organized. The system is pretty user friendly once you get used to it. Cons Customer support can be slow at times, and some things are not as straightforward as they should be. Certain features take extra steps to figure out, and when something goes wrong it can take longer than expected to get it resolved. Review Source ZS Zoe S. Operations Specialist Electrical/Electronic Manufacturing Used the software for: 2+ years ### "PAYCOR IS GREAT" March 13, 2026 5.0 It was over all a pretty good experience. I never had any issues that I know of other than just around 5 it could be a little slow Pros Customer Support was really helpful, and I could always find what was need Ease of Use all around it was great Cons nothing at all it was a great website and gave me no issues ever. I liked all the tabs and areas to work with Review Source AK Angie K. HR Manager Warehousing Used the software for: 2+ years ### "Live Chat is a must!! " February 20, 2025 5.0 Pros Live chat support!! You don't have to call anyone! I also like the ease of use for both the employee and employer. System is very user friendly and it is easy to find things. Reporting is a very simple function with many pre-loaded reports Cons I wish that you were able to upload more documents to the 'Engage' section for employees to access. A dedicated rep on your account would also be helpful, as a just in case it is needed. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor Primarily the cost and I have used them in the past and knew the system Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Cost and customer service functionality and the live chat feature Review Source Response from Paycor March 17, 2025 Thank you for your positive review! We're glad you appreciate our live chat support, ease of use, and reporting features. We'll share your suggestions our team. CL Christy L. Director of Human Resources Education Management Used the software for: 1-2 years ### "Paycor Review" April 29, 2026 3.0 Overall, I would recommend , for smaller business. I would just be weary on the hidden fees after 1 year of service. Pros is an all-in-one HRIS system which is great - it has an straight forward layout, which is easy to navigate. Cons Customer service and support can be slow and also the pricing in the beginning was competitive with other HRIS, but then the fees increased. Review Source KD Kevin D. Regulatory Coordinator Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Paycor - User Friendly Platform" December 1, 2025 5.0 I have used for paystub, payroll and application management. It is easy to see and manage employees and their balances. Pros is a user friendly platform for payroll and paystub management. I have had no major complaints at all in my time using it. Cons Compared to some other platforms, I think has a few less features, but overall, it can do the important things well. Review Source CN Chris N. HR Manager Real Estate Used the software for: 2+ years ### "Love their ATS" January 5, 2026 5.0 Pros is very user friendly. Our favorite feature is the applicant tracking system. Recruiting and onboarding is simple and makes our process very efficient. Cons I wish there was a direct number to reach someone when an issue or question arises. You have to email your inquiry to their customer support; however, they respond fairly quickly. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.