# Page 2 | Paycor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Paycor the right Human Resources solution for you? Explore 3033 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133745/Paycor-Perform/reviews --- Paycor 4.3 (3033) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 19th, 2026 # Page 2 - Reviews of Paycor ## Showing most helpful reviews Showing 26-50 of 3033 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SS Stephanie S. Manager Human Resources Used the software for: 2+ years ### "Worst System Ever" February 3, 2026 1.0 Overall, my experience with Paycor has been extremely negative. What was marketed as a comprehensive, supportive payroll and HR solution has instead been a constant source of stress and inefficiency. Critical payroll issues take far too long to resolve, support is difficult to reach and often unhelpful, and there is little accountability once contracts are signed. Rather than streamlining HR and payroll processes, Paycor has required excessive time and effort to manage issues that should be simple. I would not choose this platform again. Pros Mostly easy to navigate. It's difficult to find positive things as this software has been nothing but a nightmare. Cons I’ve had an extremely disappointing experience with Paycor. Urgent payroll issues routinely take weeks to resolve, which is unacceptable when employees’ pay is on the line. Customer service is consistently poor, with long wait times just to speak to someone, and there are no dedicated account representatives to provide continuity or accountability. The onboarding process was inadequate, and the system was not set up correctly from the start. Once contracts are signed, support drops off significantly, leaving you to troubleshoot complex payroll and HR issues on your own. The platform is also not as robust as advertised. We were repeatedly told certain functions were possible, only to find out later that the system cannot actually support them. What is most frustrating is that when contacting support, it often feels like I understand the system better than the representatives assisting me. Any request, even basic ones, requires hours of follow ups, explanations, and escalations, and many issues still remain unresolved. If you choose Paycor, be prepared to spend at least five hours trying to fix problems that should be straightforward, with no guarantee they will be resolved. I would not recommend Paycor to any organization that values reliability, responsiveness, or accurate payroll processing. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We needed an HRIS and QB did not have that. Review Source Response from Paycor February 24, 2026 Thank you for providing your detailed feedback. It's great to hear that you find Paycor user-friendly and effective in tracking time off. We're sorry to hear about the difficulties you experienced during the setup process and with our customer support. We will share your experience with the appropriate teams as we continue to strive toward ensuring all our customers receive top tier support. PM Preston M. Financial Controller Semiconductors Used the software for: 2+ years ### "Worst Payroll System Ever! " January 20, 2026 1.0 We went with Paycor three years ago after trying to decide between a few others. It was the cheapest so we went with them. BIG mistake. Not only do they have a TON of misc fees, but their fees keep increasing! Their reporting functions frequently bring back back information and I get no help when trying to get Paycor to fix the issues I find. Employees consistently have issue logging in and the 450 or some people who now use Paycor in our company, not one of them have said a positive thing about Paycor but we have had plenty of complaints. I would not choose Paycor if given the option again. Pros It is hard to say, I have been on several other Payroll programs and this is by far the worst. I guess despite the customer service reps being in India and having a hard time understanding me, they are always friendly. Cons Customer service is awful. I need to request help on a weekly basis and wait weeks to get a response sometimes and other times, I get tired of trying to re-explain my issue, so I give up Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor It was less expensive in the beginning but that soon changed Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We were looking for a quicker way to pay our employees Review Source JG Jessie G. HR Generalist Information Technology and Services Used the software for: 2+ years ### "Streamlined, Reliable, and Easy to Use – Paycor Delivers!" July 1, 2025 5.0 Overall, our experience with Paycor has been very positive. The platform is easy to navigate, and it has significantly streamlined our HR and payroll processes. Implementation was well-supported, and the ongoing customer service is responsive and helpful. While there are areas for improvement—particularly in reporting flexibility—the system continues to evolve and meet the needs of our growing team. Pros Paycor’s platform is intuitive and user-friendly, which makes managing payroll, benefits, and performance reviews much more efficient. I especially appreciate how seamlessly the different modules integrate, reducing manual work and improving accuracy across the board. Cons Some areas of the platform, like reporting and analytics, could be more customizable and easier to navigate. Occasionally, system updates or changes aren’t well-communicated in advance, which can lead to confusion or extra troubleshooting. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor We chose Paycor because it offered the best balance of functionality, user experience, and customer support. Compared to other providers, Paycor’s platform felt more intuitive, especially for managing payroll, benefits, and performance in one place. The ability to scale with us as we grow and the personalized implementation support were also key deciding factors. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) We switched from Paychex to Paycor to gain a more modern, user-friendly HR platform that could better support our growing team’s needs. Paycor offered a more intuitive interface, stronger self-service tools for employees and managers, and better integration across payroll, benefits, and performance. The ability to customize workflows and access more actionable insights also played a big role in our decision. Review Source LH Lissa H. HR coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Paycor Solutions" November 25, 2025 4.0 Over it has been a good experience, Paycor provides the majority of our needs. There are updates that seem half baked and take a bit more time before it truly works for our teams. Pros The ease of onboarding from Paycor Recruiting and transferring data from the candidates application as well as processing offer letters through DocuSign. Cons The number of clicks it takes to complete a simple task and the random changes in the names of different drop downs. It becomes confusing and a learning curve each time Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor Price and uncertainty of whether it would truly solve of challenges Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) We realized Paycor was better when it came to the needs of our organization Review Source DL Dawn L. Practice Administrator Hospital & Health Care Used the software for: 1-2 years ### "Good, but not good enough" November 24, 2025 4.0 Overall, we were mostly pleased with Paycor, however, when there was no accountability after several errors, we decided to move to a new payroll vendor. Pros Paycor was user-friendly and intuitive. It made processing payroll easy. Employees also enjoyed Paycor because of its ease of use. Cons When there were errors or omissions in payroll, customer service was little to no help at all. We had missing contributions to our retirement vendor and Paycor never notified us. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing Paycor QuickBooks time did not have as many features as Paycor Switched from [TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/) TimeClock Plus did not have as many features as Paycor Review Source SM Shaq M. Director of Operations Transportation/Trucking/Railroad Used the software for: 2+ years ### "Paycor Applicant Tracking, Payroll, and Scheduling" November 19, 2025 4.0 Decent overall experience. There are areas of improvements to be had, but overall they are better than our legacy vendor Paycors Pros Great user UX, Simple to use from a user perspective once a system is setup, Robust approvals and control systems. We use it for recruitment, onboarding, timekeeping, and payroll. Cons Onboarding was rough. Their team is stretched thin. Their support is inadequately trained. They provide inaccurate information, or don't know and you often times need to be escalated to level 2 support. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Reason for choosing Paycor Better price at that time and the sales team was better Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) They were expensive and did not have half the functionalities Review Source CR Claudia R. HR Director Construction Used the software for: 2+ years ### "HR Director" January 25, 2026 5.0 After working with Paycor for the past four years, I truly love the system and know it like the back of my hand. I often praise the platform and credit it as a key contributor to my success in my role. Pros I always say you’re only as good as your tools, and I see Paycor as one of the key tools that allows me to perform my role effectively while maintaining a healthy work-life balance. Cons If I had to note a drawback, it would be that we are currently on a legacy version of the system. I would love the opportunity to upgrade, though I understand this is a company-level decision and not a limitation of the platform itself. Review Source NJ Natalija J. HR Generalist Machinery Used the software for: 6-12 months ### "Paycor review- customer workshop" October 16, 2025 5.0 So far it's been good. sometimes it's tough having different departments in customer service we have to go to. for example, recruiting vs HR. Pros I like the different products Paycor offers. For example, we didn't have a recruiting platform in the past, and Paycor's recruiting has been very helpful. Cons The different departments when trying to contact customer service. it's frustating when being sent to knowledge based articles instead of getting someone to hop on a call or video chat and address the problem directly. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Paycor Paycor recruiting was much more helpful than all the other aervices Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Customer service in ADP was almost non existant Review Source MH Michelle H. Payroll - Benefits Manager Environmental Services Used the software for: 1-2 years ### "Not Happy with Paycor" October 29, 2025 3.0 Our benefit implementation was set up wrong and the user interface was having issues constantly. Our taxes weren't paid on time and this caused late fees and other issues with the different states we are located in. The managers always had trouble logging in as themselves and then as leaders. Pros The only thing I liked about Paycor was the employee management side of things. It was easy to use for the employees. Cons For the money we were paying the customer service was not high quality, there were constant issues within the system causing me more stress than I care to admit. Review Source KH Katherine H. Accounting HR Manager Hospitality Used the software for: 2+ years ### "HR / Accounting Manager" October 7, 2025 4.0 Good but could use some improvements. Better customer service or more In person training would be so beneficial Pros Many integration options and helps streamline processes. User friendly and easy to use mobile apps for both employees and managers Cons Getting customer service without submitting ticket. Hard to get new services to work with multi client set up Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor Pricing and integration options. Liked that they were a local company hoping that that would mean more possibilities of hands on training Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) ACA and pricing. It was right about the time the new reporting requirements came out. Review Source VR Verified Reviewer Human Capital Manager Real Estate Used the software for: 1-2 years ### "No recomendable" November 27, 2025 3.0 Si es para manejar solamente Payroll en US podría funcionar, pero si es para manejar integralmente procesos de Recursos Humanos es una muy mala alternativa, hay opciones más capaces en el mercado. Pros Que controla el proceso de Payroll en US y el proceso de manejo de documentos es muy amplio. Entrega un organigrama de la compañía y permite enviar documentos para firma dentro del sistema. Cons Es muy poco user friendly, es muy difícil de entender en donde están las funcionalidades, el módulo de Performance no es funcional para hacer un performance Review y los objetivos no están pensados para medir performance, sino para tener check ins. El servicio al cliente es realmente deficiente, y al hacer preguntas, no se recibe respuesta alguna. Cada modulo es un cuerpo aparte, no se siente integridad en sus módulos y parece una colcha de retazos. No se pueden copiar formularios y todo hay que hacerlo desde ceros siempre. Review Source TG Tiffany G. Sr Generalist Logistics and Supply Chain Used the software for: 2+ years ### "Works for our needs" February 26, 2026 4.0 Generally Paycor works for the needs that we have for our mid sized business. I have seen some improvements since Paychex has gotten involved. Pros Payroll is easy and user friendly. Employee management is very easy and our employees also find it easy to navigate. Cons Would like dedicated Account Managers for support. General support isnt always beneficial and find that resonse times are extremely lengthy and goes to multiple departments to solve problems. Review Source RJ Rebecca J. HR Director Oil & Energy Used the software for: 1-2 years ### "HR Director " July 3, 2025 5.0 Amazing the team is top knotch and knows the product. Also it is amazing when everyone knows everyone. Pros Customer service in implementation, when I have a question, and the ability to get someone that is knowledgeable and Hernando my sales person. Cons Admin ability to use on Phone platform is the part I wish I had bc I can use and do my job at so many different mediums Switched from [isolved](https://www.capterra.com/p/164417/iSolved/) Their service and product is subpar in comparison Review Source ED Emily D. Human Resources Manager Computer Software Used the software for: 1-2 years ### "Great first HRIS" July 8, 2025 4.0 It has generally been a positive experience with Paycor. Our Sales Rep was the driving factor for Paycor over other HRIS options as he was upfront about the negative feedback they had received and was able to tell us organization-level changes that were being made to solve the issues. Pros Paycor is our first HRIS, so the process has been a lot to work through. We use it every day for things like onboarding, but there are a lot of attachments with Paycor that make it nearly a one-stop shop, which is great. I have found some of their resource tools excellent for solving quick, simple problems. For basic HCM, it is fairly easy to use as well. They are always adjusting their features and seem to be interested in always creating a better user experience. Their recruiting module has been great and customizable for our needs. Our sales representative was very hands on and available during implementation, which did not go smoothly, but he provided as much support as possible. Onboarding and workforce management was a massive issue for our company as we did not have an HRIS beforehand. Both pieces have made it much easier to have a set onboarding process with the hiring managers involved at the right stages and with all the right documentation. It has been wonderful. Cons Paycor's customer support team is not great. I find myself in situations where I know as much as, or more than, their support advocates. This makes it challenging when I am working through a very complex problem and cannot find someone who can assist. A smaller issue is that the different pieces of Paycor can be choppy when switching from Recruiting to HCM to Paths, as they are all clearly items that have been bolted on post-creation. They all function well, but they are visibly different systems, which means there is no continuity across them. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Greenshades](https://www.capterra.com/p/148355/Benefits-Solution/) Reason for choosing Paycor Our Sales Representative \[sensitive content hidden\] was the driving factor. He was upfront about Paycor's issues with Customer Support and what steps were taken to correct the issues. It also seemed to be well-established as a company and reliable. Review Source BB Belinda B. HR Director Automotive Used the software for: 2+ years ### "Disappointing Experience with Paycor " April 30, 2025 1.0 My overall experience with Paycor has been very negative. The system is clunky, unintuitive, and not user-friendly, requiring significant workarounds for even basic HR functions. Customer support has been one of the worst aspects—delayed responses, limited expertise, and little accountability when issues arise. Reporting is especially poor, with limited customization, outdated formats, and a lack of real-time insights, making it difficult to extract meaningful data without heavy manual effort. Overall, the platform fell far short of what’s needed to support a growing and dynamic organization. Pros I can't really think of anything. I guess the payroll is pretty easy to process. Cons Terrible customer service, terrible implementation process, system is not as robust as they make it seem. Onboarding is the worst. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor Because it ties to our ERP system Epicor Switched from [Heartland Payroll+](https://www.capterra.com/p/195073/Heartland-Payroll-HR/) I made the switch from Heartland to Paycor because, on paper, it looked like a more robust and scalable solution. We were looking to consolidate systems, streamline performance management, and improve the overall employee experience. Paycor promised more customization, stronger reporting, and an all-in-one platform that could grow with us. Unfortunately, the reality didn’t match the sales pitch. The system is clunky and unintuitive, and the reporting capabilities are awful—limited, outdated, and difficult to work with. Customer support has been consistently unhelpful and slow to respond. Overall, the platform created more work than it solved, and I wouldn’t recommend it. Review Source JL Josh L. Talent Acquisition Manager Information Technology and Services Used the software for: 6-12 months ### "Find something else" July 1, 2025 1.0 Horrible. Worst HRIS or ATS I've ever used. Buggy, nothing works like it's supposed to. Also, fairly outdated, I used it 5 years ago and it was a much better tool then. Pros I cannot think of a single good thing about Paycor. I cannot think of a single good thing about Paycor. Cons The worst customer service of any software I've ever used. I really can't stress how bad it is. From call centers where people can't hear you and you can't hear them, to a sales rep named \[sensitive content hidden\] who refused to return calls and emails, basic issues takes weeks to resolve. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor Great customer service, but seemed like they were just reselling other people's products that they didn't control. Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Price and we weren't happy with ADP. As bad as ADP was, we would've gone back almost immediately. Review Source CC Chris C. Payroll Manager Hospitality Used the software for: 1-2 years ### "It's a no from me" November 12, 2025 2.0 Poor. There was some things that were an improvement from our prior provider, so it wasn't all bad. But overall, I would never go back and definitely do not recommend them to anyone. Pros It helped us consolidate a bit. Less systems like removing or ACA tracking system, Nimble. Their service team was also responsive, usually within the 1 hour for email replies. Cons Almost everything. The support team responded quickly, but was frequently incompetent or needed the support of other departments, which were much slower, to get answers. The implementation was the worst I have every experienced and we still believe the set up they went with caused many issues for us. They also made SO many tax errors so their tax team is incompetent. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor Pricing was better than the other options we reviewed. Switched from [Trackforce Valiant](https://www.capterra.com/p/141676/TrackforceValiant/) Forced to due to Valiant/Paycor merger in 2023 Review Source NW Nolan W. Founder Staffing and Recruiting Used the software for: 6-12 months ### "Paycor, change isn't always great. " June 4, 2025 2.0 Paycor did streamline our Payroll and HR which made it easy to provide employees and administrators with what they needed to access. There was a learning curve with the platform, but it was easier to learn than some of the more complex systems out there. Payroll was reliable and assuming it's not too complex, I'm confident that Paycor can handle most situations. Once they went public/were acquired by a large competitor, the support and system went downhill and we ultimately left. Pros Pre Paychex acquistion, Paycor was reliable and cheaper than most alternative solutions for Payroll for small businesses. One thing that was superior was their chat customer service, where others had previously required email or phone support. Chat was quick and responsive. Cons Their software and platform feels old and outdated compared to others that we became aware of. It didn't reliably load and we'd occasionally have to refresh to access the platform. They never made a mistake from our payroll processing, but from a functionality standpoint, we'd have to go back and verify payrolls early on to double check. Review Source NP Nate P. HR Environmental Services Used the software for: Less than 6 months ### "Paycor Review" November 19, 2025 3.0 Overall it was a decent amount of value for the money, however the setup could have gone a little better with regards to implementation. Pros I like most of the user interface. There is a lot of options that can be enabled or disabled for certain employees, and the mobile app is especially convenient for our remote workers. Cons The implementation guy, \[sensitive content hidden\]. The customer support. The documents upload/accessibility permissions. It's not very easy to use as you cannot enable managers to upload employee documents without giving them access to view ANY employee document, even confidential ones. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) ADP kept dropping the ball with a lot of their functions. Review Source CT Crystal T. Admin Consumer Goods Used the software for: 2+ years ### "Paycor review" July 26, 2025 3.0 System overall works fine but if we do run into an issue, customer service us not easy to work with and has limited knowledge of their own product. Pros I would say the pros of Paycor include the value for money and also the ease of use. Compared to other systems, cost was reasonable for product provided. Cons The biggest concern would be customer service. If there is an issue it is difficult to get a knowledgeable rep to assist you. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor The main reason was all had similiar functionality and cost was a factor. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The switch was made primarily due to cost. Review Source Nick M. Director of Accounting Hospitality Used the software for: 2+ years ### "Terrible Service, choose Paycor only if you need no support at all. " April 25, 2025 1.0 Overall I have had a negative experience and do not feel that Paycor listens to or supports its customers. I think the sales pitch and what they say they offer is great but the reality of what you get is distant. Pros It offers a comprehensive suite of programs. Onboarding and ATS work the best for us. Cons Support is terrible. Implementation is a struggle and they do not take the time to understand your business or process. They have a lot of functionality but they do not work well together and can be contradictory. Switched from [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Wanted more features and a more modern tool. Review Source VR Verified Reviewer HR Supervisor Machinery Used the software for: 2+ years ### "Paycor review" March 17, 2026 4.0 Pros When it was SentricHR, it was a great customer support. It was easy to use, easy payroll calculations, including PTO forecast. Cons Non-intuitive user interface, missing features, that often leading to misinformation and unresolved issues. Review Source VR Verified Reviewer Safety Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Effective All in One" December 8, 2025 5.0 Pros Paycor is an effective, all in one HR and payroll solution. The system is easy to maneuver, and I am able to clock in and out without issue. I take vacation yearly and I am able to input my leave and know that a glitch won't change my plans. Cons No HRIS system is perfect, poor customer support with slow response time is a big con. I'm a millennial so the learning curve wasn't too high for me to handle but others seem to struggle. Review Source MF Megan F. Manager, HRIS and Payroll Real Estate Used the software for: 2+ years ### "Poor service, Broken System, Laughable Costs." July 28, 2025 1.0 If we had stayed with Paycor, our growth as a company would have stalled out. We needed accurate reporting, high integrity data, account partners, etc. Paycor offered none of that and as an extra cherry on top, turned around and offered us a "solution" for our problems that would have cost us thousands. Pros At a bare minimum, we were able to pay our people in a timely fashion and navigate the system as best we could. Cons The system is not a whole unit, it's a Frankenstein made up of small tech acquisitions dating back decades. This means that there is nobody at Paycor who is a subject matter expert, and nobody knows how to fix the breakdowns in the system. Review Source AM Amy M. HR Manager Automotive Used the software for: 1-2 years ### "Paycor Amy" October 7, 2025 4.0 Sales team was great! Implementation was rocky and still working on some items but overall they have been working with us to get things on the straight and narrow. Pros Customer Service is great! Premium support team was not a very good experience but we were able to get reassigned to a new team and have had nothing but positive experience since. Cons Flexibility of changing data brought into the analytics dashboard. I would like to see more options on data you can select to pull in or leave out. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor More options that covered our Check list of needs. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Customer Service was lacking with ADP. Paycor had more support in implementation than we received in our time with ADP. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.