# Page 2 | Paycor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Paycor the right Payroll solution for you? Explore 3039 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133745/Paycor-Perform/reviews --- Paycor 4.3 (3039) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of Paycor ## Showing most helpful reviews Showing 26-50 of 3039 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Blake A. It Technician Real Estate Used the software for: 2+ years ### "Solid HR and payroll platform with a few rough spots" May 29, 2026 4.0 On the whole, Paycor has worked very well in terms of payroll management in our company. It does all the things you expect it to do, and it has made the process much easier. Of course, there is the odd issue now and then, such as when customer service isn’t up to scratch, or the reporting is less than intuitive, but there have been no real issues to cause us to consider switching platforms. Pros chrome icon google docs icon Paycor has simplified a lot of the payroll and HR admin work that used to eat up a ton of time. Running payroll is straightforward and employee records are easy to keep up with in one place. The self-service portal for staff has been a nice addition too, people can check their pay stubs, request time off, and update their info without having to go through HR for everything. For an organization with a lot of employees it really does take a decent chunk of the manual work off the table Cons Customer support can be hit or miss. Sometimes you get someone helpful right away, other times you're sitting on hold or waiting on a callback for something that feels pretty urgent. The reporting tools are functional but building custom reports isn't the most intuitive process and it often takes more trial and error than it should. There have also been a handful of instances where system updates quietly changed something that then needed troubleshooting on our end to figure out. Review Source Doris G. HR MANAGER Nanotechnology Used the software for: 2+ years ### "A User-Friendly HR and Payroll Solution" May 12, 2026 5.0 My overall experience had been wonderful. I like how the platform is always updating and sharing the information via webinars. Pros Paycor is a reliable HR and payroll platform that simplifies workforce management for businesses of all sizes. The software is user-friendly and offers a wide range of features, including payroll processing, time tracking, benefits administration, and recruiting tools. One of Paycor’s biggest strengths is its intuitive dashboard, which makes it easy for managers and employees to access important information quickly. Cons I do not like to the process for submitting cases, when the team respond via SalesForce I never receive the communication. Review Source JG Jessie G. HR Generalist Information Technology and Services Used the software for: 2+ years ### "Streamlined, Reliable, and Easy to Use – Paycor Delivers!" July 1, 2025 5.0 Overall, our experience with Paycor has been very positive. The platform is easy to navigate, and it has significantly streamlined our HR and payroll processes. Implementation was well-supported, and the ongoing customer service is responsive and helpful. While there are areas for improvement—particularly in reporting flexibility—the system continues to evolve and meet the needs of our growing team. Pros Paycor’s platform is intuitive and user-friendly, which makes managing payroll, benefits, and performance reviews much more efficient. I especially appreciate how seamlessly the different modules integrate, reducing manual work and improving accuracy across the board. Cons Some areas of the platform, like reporting and analytics, could be more customizable and easier to navigate. Occasionally, system updates or changes aren’t well-communicated in advance, which can lead to confusion or extra troubleshooting. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor We chose Paycor because it offered the best balance of functionality, user experience, and customer support. Compared to other providers, Paycor’s platform felt more intuitive, especially for managing payroll, benefits, and performance in one place. The ability to scale with us as we grow and the personalized implementation support were also key deciding factors. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) We switched from Paychex to Paycor to gain a more modern, user-friendly HR platform that could better support our growing team’s needs. Paycor offered a more intuitive interface, stronger self-service tools for employees and managers, and better integration across payroll, benefits, and performance. The ability to customize workflows and access more actionable insights also played a big role in our decision. Review Source VR Verified Reviewer CPO Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Affordable, but Falling Behind" July 11, 2025 3.0 Overall, our experience with Paycor has been mixed. While it meets basic HR needs at a lower price point, it lacks the strategic tools, reporting depth, and innovation necessary to support a growing or forward-thinking organization. Pros Paycor offers a fairly affordable HRIS option for small to mid-sized companies. You get a decent amount of features for the cost, including payroll, onboarding, and basic analytics, making it a budget-friendly system. Cons The platform lacks innovation and feels outdated compared to competitors. Support response times can be inconsistent, and product updates often lag behind industry standards. You often get the sense they are playing catch-up. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Paycor price was the primary driver for the modules you received Switched from [Namely](https://www.capterra.com/p/143606/Namely/) lack of service and innovation was the deathnail with this vendor Review Source CR Claudia R. HR Director Construction Used the software for: 2+ years ### "HR Director" January 25, 2026 5.0 After working with Paycor for the past four years, I truly love the system and know it like the back of my hand. I often praise the platform and credit it as a key contributor to my success in my role. Pros I always say you’re only as good as your tools, and I see Paycor as one of the key tools that allows me to perform my role effectively while maintaining a healthy work-life balance. Cons If I had to note a drawback, it would be that we are currently on a legacy version of the system. I would love the opportunity to upgrade, though I understand this is a company-level decision and not a limitation of the platform itself. Review Source MH Michelle H. Payroll - Benefits Manager Environmental Services Used the software for: 1-2 years ### "Not Happy with Paycor" October 29, 2025 3.0 Our benefit implementation was set up wrong and the user interface was having issues constantly. Our taxes weren't paid on time and this caused late fees and other issues with the different states we are located in. The managers always had trouble logging in as themselves and then as leaders. Pros The only thing I liked about Paycor was the employee management side of things. It was easy to use for the employees. Cons For the money we were paying the customer service was not high quality, there were constant issues within the system causing me more stress than I care to admit. Review Source VR Verified Reviewer Human Capital Manager Real Estate Used the software for: 1-2 years ### "No recomendable" November 27, 2025 3.0 Si es para manejar solamente Payroll en US podría funcionar, pero si es para manejar integralmente procesos de Recursos Humanos es una muy mala alternativa, hay opciones más capaces en el mercado. Pros Que controla el proceso de Payroll en US y el proceso de manejo de documentos es muy amplio. Entrega un organigrama de la compañía y permite enviar documentos para firma dentro del sistema. Cons Es muy poco user friendly, es muy difícil de entender en donde están las funcionalidades, el módulo de Performance no es funcional para hacer un performance Review y los objetivos no están pensados para medir performance, sino para tener check ins. El servicio al cliente es realmente deficiente, y al hacer preguntas, no se recibe respuesta alguna. Cada modulo es un cuerpo aparte, no se siente integridad en sus módulos y parece una colcha de retazos. No se pueden copiar formularios y todo hay que hacerlo desde ceros siempre. Review Source Bobbie Jo R. CFO Non-Profit Organization Management Used the software for: 2+ years ### "Implementation and Usage by CFO" December 4, 2025 5.0 Overall it was great and continues to be a great move for my agency. My employees love having everything in one place including electronic tax forms. Pros The ease of setting up the program for my agency and the customer service. I like all of the trainings that they offer users and the payroll tax management piece as well. Cons Working through how our systems GL and the Paycor system talk to each other. We ultimately decided to just do our uploads manually because of how hard it was to get things corrected in the end. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Paychex was not user friendly, I do worry that this will become the case now that Paycor is owned by Paychex. Review Source ED Emily D. Human Resources Manager Computer Software Used the software for: 1-2 years ### "Great first HRIS" July 8, 2025 4.0 It has generally been a positive experience with Paycor. Our Sales Rep was the driving factor for Paycor over other HRIS options as he was upfront about the negative feedback they had received and was able to tell us organization-level changes that were being made to solve the issues. Pros Paycor is our first HRIS, so the process has been a lot to work through. We use it every day for things like onboarding, but there are a lot of attachments with Paycor that make it nearly a one-stop shop, which is great. I have found some of their resource tools excellent for solving quick, simple problems. For basic HCM, it is fairly easy to use as well. They are always adjusting their features and seem to be interested in always creating a better user experience. Their recruiting module has been great and customizable for our needs. Our sales representative was very hands on and available during implementation, which did not go smoothly, but he provided as much support as possible. Onboarding and workforce management was a massive issue for our company as we did not have an HRIS beforehand. Both pieces have made it much easier to have a set onboarding process with the hiring managers involved at the right stages and with all the right documentation. It has been wonderful. Cons Paycor's customer support team is not great. I find myself in situations where I know as much as, or more than, their support advocates. This makes it challenging when I am working through a very complex problem and cannot find someone who can assist. A smaller issue is that the different pieces of Paycor can be choppy when switching from Recruiting to HCM to Paths, as they are all clearly items that have been bolted on post-creation. They all function well, but they are visibly different systems, which means there is no continuity across them. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Greenshades](https://www.capterra.com/p/148355/Benefits-Solution/) Reason for choosing Paycor Our Sales Representative \[sensitive content hidden\] was the driving factor. He was upfront about Paycor's issues with Customer Support and what steps were taken to correct the issues. It also seemed to be well-established as a company and reliable. Review Source BB Belinda B. HR Director Automotive Used the software for: 2+ years ### "Disappointing Experience with Paycor " April 30, 2025 1.0 My overall experience with Paycor has been very negative. The system is clunky, unintuitive, and not user-friendly, requiring significant workarounds for even basic HR functions. Customer support has been one of the worst aspects—delayed responses, limited expertise, and little accountability when issues arise. Reporting is especially poor, with limited customization, outdated formats, and a lack of real-time insights, making it difficult to extract meaningful data without heavy manual effort. Overall, the platform fell far short of what’s needed to support a growing and dynamic organization. Pros I can't really think of anything. I guess the payroll is pretty easy to process. Cons Terrible customer service, terrible implementation process, system is not as robust as they make it seem. Onboarding is the worst. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor Because it ties to our ERP system Epicor Switched from [Auris](https://www.capterra.com/p/195073/Heartland-Payroll-HR/) I made the switch from Heartland to Paycor because, on paper, it looked like a more robust and scalable solution. We were looking to consolidate systems, streamline performance management, and improve the overall employee experience. Paycor promised more customization, stronger reporting, and an all-in-one platform that could grow with us. Unfortunately, the reality didn’t match the sales pitch. The system is clunky and unintuitive, and the reporting capabilities are awful—limited, outdated, and difficult to work with. Customer support has been consistently unhelpful and slow to respond. Overall, the platform created more work than it solved, and I wouldn’t recommend it. Review Source JM Joby M. Director for HR Non-Profit Organization Management Used the software for: 2+ years ### "Paycor for churches" June 27, 2025 4.0 We have enjoyed Paycor over other products we've used. It has been a good partner for us. They have a solid understanding of our unique needs. Paycor has partnered with other software providers to expand the services they offer and at times the connection between how those products work together has been a challenge. Pros Strong customer support, better understanding than others we've used of the unique regulations that impact pastoral taxes, ease of doing additional payrolls or adding special tasks to a particular payroll, strong on demand training. Cons When an employee needs to log in to do a review or sign off on a document it can feel more clunky for those who don't regularly need to log in. Our state requires that employees give us start and end times when logging hours. Paycor allows them to simply enter the number of hrs worked (without start and end times) on their app which means corrections before payroll. When employees request PTO they often request the wrong type not noticing the drop down Paycor provides for types of PTO. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Paycor Strongest understanding of pastoral tax needs Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Cost, customer support, lack of understanding of our particular needs. Review Source RJ Rebecca J. HR Director Oil & Energy Used the software for: 1-2 years ### "HR Director " July 3, 2025 5.0 Amazing the team is top knotch and knows the product. Also it is amazing when everyone knows everyone. Pros Customer service in implementation, when I have a question, and the ability to get someone that is knowledgeable and Hernando my sales person. Cons Admin ability to use on Phone platform is the part I wish I had bc I can use and do my job at so many different mediums Switched from [isolved](https://www.capterra.com/p/164417/iSolved/) Their service and product is subpar in comparison Review Source CC Chris C. Payroll Manager Hospitality Used the software for: 1-2 years ### "It's a no from me" November 12, 2025 2.0 Poor. There was some things that were an improvement from our prior provider, so it wasn't all bad. But overall, I would never go back and definitely do not recommend them to anyone. Pros It helped us consolidate a bit. Less systems like removing or ACA tracking system, Nimble. Their service team was also responsive, usually within the 1 hour for email replies. Cons Almost everything. The support team responded quickly, but was frequently incompetent or needed the support of other departments, which were much slower, to get answers. The implementation was the worst I have every experienced and we still believe the set up they went with caused many issues for us. They also made SO many tax errors so their tax team is incompetent. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor Pricing was better than the other options we reviewed. Switched from [Trackforce Valiant](https://www.capterra.com/p/141676/TrackforceValiant/) Forced to due to Valiant/Paycor merger in 2023 Review Source jT jarvis T. Support Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Paycor for the win!" April 16, 2026 4.0 I’ve had a great experience with Paycor. The platform is highly intuitive, and I particularly value the seamless onboarding process and the added financial flexibility provided by early direct deposits. Pros Seamless Transitions: When an HR admin marks a candidate as "hired" in the Recruiting module, their data flows instantly into Payroll and Onboarding. Users like that they don't have to enter the same data three different times. Centralized Tax Forms: Employees find it very helpful to have all their electronic tax forms (W-2s, 1095-Cs) in the same place they check their weekly pay Cons Recent shifts toward AI-driven support have frustrated some users who feel they can no longer reach a knowledgeable human representative for complex problems. Switched from [Rippling](https://www.capterra.com/p/172127/Rippling/) Company decided to switch to a new onboarding platform. Review Source JL Josh L. Talent Acquisition Manager Information Technology and Services Used the software for: 6-12 months ### "Find something else" July 1, 2025 1.0 Horrible. Worst HRIS or ATS I've ever used. Buggy, nothing works like it's supposed to. Also, fairly outdated, I used it 5 years ago and it was a much better tool then. Pros I cannot think of a single good thing about Paycor. I cannot think of a single good thing about Paycor. Cons The worst customer service of any software I've ever used. I really can't stress how bad it is. From call centers where people can't hear you and you can't hear them, to a sales rep named \[sensitive content hidden\] who refused to return calls and emails, basic issues takes weeks to resolve. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor Great customer service, but seemed like they were just reselling other people's products that they didn't control. Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Price and we weren't happy with ADP. As bad as ADP was, we would've gone back almost immediately. Review Source VR Verified Reviewer HR Supervisor Machinery Used the software for: 2+ years ### "Paycor review" March 17, 2026 4.0 Pros When it was SentricHR, it was a great customer support. It was easy to use, easy payroll calculations, including PTO forecast. Cons Non-intuitive user interface, missing features, that often leading to misinformation and unresolved issues. Review Source SI Stephanie I. Accounting Manager Child Day Care Services Used the software for: 6-12 months ### "Customer Support Frustration" December 5, 2025 3.0 My experience with Paycor since becoming a consumer at the beginning of 2025 has not been very pleasant. Client support has not been very helpful, most my open cases have to be escalated to the next support level. It usually takes at least a week to resolve an issue. Sometime the issue is no resolvable. Pros The self service features and the workflow. It put the responsibility on the employee and HR doesn’t have to contact the employee for missing information. Cons The time clocks and customer support. Issue is hardly resolved the same day. I usually have to send pictures and video of my issues Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[isolved](https://www.capterra.com/p/164417/iSolved/) Reason for choosing Paycor The demo was more attractive and majority staff involved picked paycor Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We want merge payroll and HR into one platform Review Source VR Verified Reviewer Safety Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Effective All in One" December 8, 2025 5.0 Pros Paycor is an effective, all in one HR and payroll solution. The system is easy to maneuver, and I am able to clock in and out without issue. I take vacation yearly and I am able to input my leave and know that a glitch won't change my plans. Cons No HRIS system is perfect, poor customer support with slow response time is a big con. I'm a millennial so the learning curve wasn't too high for me to handle but others seem to struggle. Review Source NP Nate P. HR Environmental Services Used the software for: Less than 6 months ### "Paycor Review" November 19, 2025 3.0 Overall it was a decent amount of value for the money, however the setup could have gone a little better with regards to implementation. Pros I like most of the user interface. There is a lot of options that can be enabled or disabled for certain employees, and the mobile app is especially convenient for our remote workers. Cons The implementation guy, \[sensitive content hidden\]. The customer support. The documents upload/accessibility permissions. It's not very easy to use as you cannot enable managers to upload employee documents without giving them access to view ANY employee document, even confidential ones. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) ADP kept dropping the ball with a lot of their functions. Review Source DH Dean H. owner Construction Used the software for: 2+ years ### "Lies and fees, stay away." May 1, 2026 1.0 Customer support wastes an hour each time, takes at least 45 minutes to get to someone who doesn't speak English. Then promises are made and quickly forgotten. The fees keep adding up. I had one fee that no one at Paycor could even tell me what it was for. Other fees that didn't apply to my business. I'd complain, get a promise of a credit, then get no credit. I finally left and filed a BBB complaint, which got someone's attention, and after another month of fighting got a promise of a $1200 refund, which represents the last 6 months of abuse. I was promised to get it by the end of the week. It's been over a month now, as the feet get dragged. Stay away from this company, there are legitimate payroll companies out there that will work for you. Pros I needed direct deposit, that happened. Seriously, that's all I can say that's good. Oh, the guy who first set me up in Paycor seemed nice, although he ignored everything I told him, I found out later. Cons Fees, more fees, fees they can't explain, broken promises, and customer service is horrible (and liars) Review Source NW Nolan W. Founder Staffing and Recruiting Used the software for: 6-12 months ### "Paycor, change isn't always great. " June 4, 2025 2.0 Paycor did streamline our Payroll and HR which made it easy to provide employees and administrators with what they needed to access. There was a learning curve with the platform, but it was easier to learn than some of the more complex systems out there. Payroll was reliable and assuming it's not too complex, I'm confident that Paycor can handle most situations. Once they went public/were acquired by a large competitor, the support and system went downhill and we ultimately left. Pros Pre Paychex acquistion, Paycor was reliable and cheaper than most alternative solutions for Payroll for small businesses. One thing that was superior was their chat customer service, where others had previously required email or phone support. Chat was quick and responsive. Cons Their software and platform feels old and outdated compared to others that we became aware of. It didn't reliably load and we'd occasionally have to refresh to access the platform. They never made a mistake from our payroll processing, but from a functionality standpoint, we'd have to go back and verify payrolls early on to double check. Review Source CT Crystal T. Admin Consumer Goods Used the software for: 2+ years ### "Paycor review" July 26, 2025 3.0 System overall works fine but if we do run into an issue, customer service us not easy to work with and has limited knowledge of their own product. Pros I would say the pros of Paycor include the value for money and also the ease of use. Compared to other systems, cost was reasonable for product provided. Cons The biggest concern would be customer service. If there is an issue it is difficult to get a knowledgeable rep to assist you. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor The main reason was all had similiar functionality and cost was a factor. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The switch was made primarily due to cost. Review Source MG Micheal G. AGM Hospitality Used the software for: 1-2 years ### "Paycor - unlocking the power" December 14, 2025 4.0 I’m still learning the system- but over all I’m neutral on Paycor as a whole. From time keeping to labor reporting - from recruitment to onboarding - it would be nice to have very clear procedures from Paycor to follow Pros Employee management from start to finish. Seeing the lifecycle of a person from candidate to employee. Cons Lack of clarity on how to optimize the system. Training tools are not super helpful and report generation is a slough. A definition / glossary module would be nice. Switched from [Insperity OrgPlus](https://www.capterra.com/p/115974/OrgPlus/) Driven by new ownership and the desire to intergrate scheduling w time clocks Review Source LW Lindsey W. HR Manager Education Management Used the software for: 2+ years ### "Basic but easy to use" July 21, 2025 3.0 It’s been okay, I would recommend to new companies just starting out. It’s affordable and gets the basic needs done. Pros Ease of use, sales person was responsive, it’s a good system for basic needs and everything is together- our benefits, talent and core Cons Customer service lacked knowledge and not a ton of customization, needs ability to be more customer friendly Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Paycor Affordable and ease of use and setup, solid Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Bad customer service, at that time we had one person who was never around Review Source MB Matt B. Director of Products Computer Software Used the software for: 1-2 years ### "Not the worst I've used, but certainly not the best." January 13, 2026 3.0 As the kids say these days... my experience using Paycor at my company was quite "mid". Not the worst I've used, but certainly not the best. I know others in my organization had an even worse time with it. Internally, is was typically referred to as "Paincor". Pros As far as HR softwares go, it technically accomplishes most of what it sets out to do. It has an app where you can view your pay stubs and pay history and sign documents. Cons "Finicky" would be the word that comes to mind when I think about the couple of years my company used Paycor. Again, it mostly got the job done on the main things, but I remember the login experience being especially awful. If you backgrounded the app for more than a few seconds, your session would expire and you'd have to re-authenticate. Very frustrating when you're trying to quickly swap between another app like the calculator to figure up something. The login relentlessly needed the full 2-factor authentication as well, even if you selected "Remember this device". Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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