Average Ratings

1 Review
  • 2 / 5
    Overall
  • 1 / 5
    Ease of Use
  • 1 / 5
    Customer Service

Product Details

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About PetSOFT

Pet store point of sale and pet information tracking solution for cat and dog sitting businesses and dog training schools.


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PetSOFT Features

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PetSOFT Reviews

No Customer Service

May 30, 2015
2/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: The product is ok, at least is was. Not great, but ok, and with a one time installation cost was fine when I started.

If you have a problem, then basically have no customer service. They say they do, but they don't

My version of the software was getting glitchy, so sales tells me they upgraded the product. I was told I would love it. ...THEY REMOVED THE ABILITY TO REVIEW TRANSACTIONS. After a month of trying to get help, I called sales and yelled, then I received an email stating, I should simply print ever transaction and if it needs to be updated or deleted, you must find the printed receipt and search by receipt number. No ability to search by date, and it's a multi step process! Working with my CC company to get a refund.