Who Uses This Software?

Small and medium businesses (fewer than 1,000 employees) that want to move away from using spreadsheets to manage human resources.


Average Ratings

429 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • BambooHR
  • www.bamboohr.com
  • Founded 2008
  • United States

About BambooHR

BambooHR is the #1 online HR system for small and medium-sized businesses. Our cloud-based system offers integrated applicant tracking (ATS), onboarding tools, e-signatures, time-off tracking, and performance management, with easy reporting and a convenient mobile app for employees. BambooHR frees HR from the data management spiral to become more effective, more efficient, and more human. Visit bamboohr.com or give us a call to see a demo and start a free trial.


BambooHR Features

  • Applicant Tracking
  • Attendance Management
  • Benefits Management
  • Career Development Planning
  • Compensation Management
  • Compliance Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Recruiting Management
  • Self Service Portal
  • Succession Planning
  • Time Off Management
  • Timesheets
  • Training Management

BambooHR Reviews Recently Reviewed!


Small size, big impact

Jan 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This HRIS has a lot of great features that can help any company who needs an HRIS (luck number 100 - employee+) scale.

Cons: If you plan on scaling further than 400+ this may not be the tool for you. Reporting can get messy, if you're trying to pull metrics on a lot of different details in your organization. The devil is in the details!

BambooHR simplifies the lives of HR.

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software does it all! Keep track of all of your employees, their goals, evaluations, raises, history with the company, hours, days off, holidays, and even payroll all in one software.

Overall: Being able to keep track of just about any of our HR needs under one software has been invaluable. It saves time and money!

BambooHR is simple and user friendly but not built for large companies.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: BambooHR software and management system is not the cheapest option out there but you get what you pay for. Well-organized, visually appealing tools that are simple to set up and run. This solution has an open API that allows the software to be integrated with a company's existing HR tech vendors, and the performance review function fits with the way more companies are working. I would suggest this product to small to medium companies.

Pros: BambooHr has allowed our management team to be on the same page with employee Management. Our managers are able to access our Bamboo account from anywhere, allowing them to keep updated on their team. This product also allows employees to enter & update their own personal information reducing user error. This software reporting has several automated functions for manual reports that my company generates for the corporate office. We continue to automate more processes with the help of the Bamboo development team. The onboarding and offboarding processes are streamlined and offer electronic onboarding, task assignments, and e-signature documents. Bamboo HR is able to support every aspect of employee administration and HR management.

Cons: The biggest complaint I have with BambooHr is their customer service and support team. While the team was really hands-on with us for implementation, the support has since left us to figure out our problems with the software ourselves and basically just sends us links to tutorials. The tutorials are ok but we usually end up having even more specific questions after watching them. It would be nice to see them be more hands-on after implementation.

I'm excited

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I have been shopping around for something like this, their customer service is on point, and amazing! They were able to answer every question I had, in a timely manner.

We have 30 employees and bamboo has simplified the HR process.

Jan 16, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that it¿s comprehensive. Onboarding, benefits , PTO etc are all in one place. Because it¿s an app I am able to have all of the information with me at anytime.

Cons: I wish that it was integrated with a scheduling app or provided one. I also don¿t like that reviews for employees can only be done once a year and not customized for when a review would be appropriate for the employee.

Bamboo HR is a solid performer!

Jan 16, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Comments: I love Bamboo!

Pros: I like the ease of updating information. The reporting tool is especially robust and flexible, which is terrific. It makes it very easy to get information on almost anything in the system. Bamboo integrates with other software such as Bonus.ly and some performance management tools we are considering. That integration can save a lot of data entry and update time.

Cons: There are some limitations on how you assign users. It would be nice to be able to give different rights to members of certain project teams. As it is, the security roles are somewhat limited. The functionality around skills and certifications is not as strong as it could be.

Bamboo hr is a great product

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: it is easy to use and also easy to navigate through the different features the way everything is laid out for ease of use

Cons: I would like if it had payroll system integrated instead of using a entirely different program for payroll

We use this tool to control our whole HR.

Jan 13, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: 1. You can program day offs and off time.
2. You can see your career in your company in one place.

Cons: 1. The search engine is not so simple to use.
2. The chart on the employee section is difficult to manage.

The program is AWESOME!

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, reasonably priced, and adaptable to most situations. The electronic signature setup is easy to use.

The perfect HR software for your growing business

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything! From requesting time off to payroll and healthcare documentation, this software does it all. It is the perfect online hub for your growing business to manage your HR needs. Very easy to use, straight forward platform that allows us to focus on the business rather than the technicalities of HR.

Cons: There's no con list from me on this software, but if I had to choose something I like the least, I'd say the fact that unapproved time off requests don't appear across the organization has led to some confusion in the past, but that is our fault, not the softwares!

Overall: This software is an HR department in a website. An essential piece of any growing enterprise!

Great product for small organizations

Jan 10, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The system is easy to use and navigate. The reminderst that come to the user's email is also a helpful feature.

Cons: Would be helpful to have some more customizable fields. For example, the ability to create email templates for recuiting would be great.

This is an amazing system that we searched for and the price was great.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Extremely user-friendly, even the person who was not the most knowledgeable in technology caught on.

Overall: It was actually too much for what we needed.

BambooHR - One of the Best Programs on the Market

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: BambooHR is very easy to use and has a very user friendly phone application as well. The time off request piece is very straightforward. Their customer service is great. I really enjoy the main company announcement page. Overall, BambooHR has consolidated most, if not all, of our HR processes into one system. We no longer need to use excel spreadsheets for everything!

Cons: BambooHR doesn't have a chat function where employees can talk to each other in real time. This would cut down on the amount of emails sent throughout the day. Other than that small detail, I think Bamboo is doing everything we expected it would do for our company so far.

Great functionality, easy to use

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This was a way for our personnel files to be online so many admins can access the information easily. It informs us when we need to do something, we can send stuff to employees. Very helpful especially since we are spread out over several different offices.

easy to set up and use

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: makes hr processes simpler and more transparent. Sign up is easy and fast. Great interface design and easy to use

Overall: easy tracking of pto, can see other members whom are out on pto also a nice touch. mobile app seems great

Nice design, clunky back-end

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: -Really good design, very beautiful site -Has great org chart implementation -Time tracking works well -Pay info is displayed nicely

Cons: -Sometimes hard to work with on the back end -Not as automated as some other payments providers -Generally pretty good, though

I appreciate that someone created a product that serves various functions for my HR team of 1.

Jan 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a great tool for onboarding, has a great applicant tracking system, great asset tracking, and great benefits tracking.

Cons: Their emergency app only allows for admin view and not staff view. At this point nothing is too deep to mention here.

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Finally the feedback my company need

Jan 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros:
After trying many other softwares that promised to find the specific errors of production and management in my company without achieving the results I wanted, I decided to try BambooHR, I must say that I am very happy to find them, since they soon allowed me what they were. the mistakes that I had been committing to the management of my company and that is why I still use their services to maintain an excellent production process.

Cons: BambooHR is a software that has many benefits for your company however I would like you to have a system in which you could update more often about the negative points that you find and that is not only when you request it manually

Bamboo

Dec 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Simple and ease of use - We are at the beginning of the HR software process and the staff so far has been great to work with. They are very prompt in answering my questions and very informative. Since their customer service is so great, I have high expectations of implementation.

Cons: Working on different payment options for staff - one of the hardest parts of our company are the different types of pay, reporting and tracking.

BambooHR is one of the most intuitive software solutions I've used

Dec 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy to learn and use, and the online help is fantastic in most areas. I also enjoy the light-hearted approach to messages, and the fact that they add new and frequently useful functionality on a regular basis.

Cons: Some aspects of Performance Assessments could be better - like the ability to easily review past period assessments and peer reviews at the same time as completing the current assessment.

Simple platform for HR info

Dec 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's incredibly easy to log into Bamboo and see who is going to be out of the office on any given day, how many vacation days you have accumulated, and even if it's someone's birthday.

Cons: The customization options of Bamboo are somewhat lacking, though the information that it deals with doesn't exactly require it.

HR Software for small to medium sized business

Dec 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This is exactly the kind of system we were searching for and the price is amazing.

Pros: -Very interactive and easy to use -Great reporting -Fits our company culture -Time off tracking and visibility to employees is great. Love the approval. No more manual tracking of time. -Great onboarding and offboarding functions.

Cons: -If I have to write something, there are fields that are applicable to Americans only and we are in Canada. ie. an SNN instead of a SIN (different format in Canada) or veterans fields and some other things.

Does everything we need

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: As an employee, I can check my vacation balance, update my employee profile and submit requests for time off quite easily.

Cons: There are features for company wide announcements, celebrations, notifications, etc. but given that it's an HR platform, I don't think any of us log into it unless we need to request time off or check our vacation balance.

In the implementation stage but great product so far!

Dec 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Able to integrate with any products we've suggested Ease of implementation - up to 6 weeks Functionality for employees is top notch

Cons: This is an american company but no Canadian companies compare to the functionality and features provided by BambooHR.

I have never used a more "User Friendly" software as I have with BambooHR

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for end user and admins. Professional with lots of perks that you wouldn't expect in a program of this size.

Cons: That I can't do online benefits enrolled through BambooHR, however, I bet it's coming! It also needs to link with LinkedIn for ease of applicant tracking.

Excellent

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Would recommend this to other companies.

Pros: Easy to use and view information. I can ask for time off in an easy format. Personal information is way to access.

BambooHR- Easy to use HRIS

Dec 20, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall a great HRIS if you are a small company 50-150 employees and are looking for a great way to streamline your processes and organize your employee information.

Pros: Very easy to use from the employee to the manager level. With the use of the app employees and managers are able to easily submit and approve time off requests on from their phone. We also use the Performance Review feature which has provided a more efficient way for employees and managers to complete their reviews while saving the company time and improving overall productivity.

Cons: Some of the features are set within the system that you cannot change, but BambooHR has made several updates over the last couple months to incorporate feedback from customers

Helpful Automation of HR Requests for Employees

Dec 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that I can keep track of my employee details such as my leave, travel allowances, and loans from the organisation. I also like being able to browse through a directory of my teammates to understand our organisational structures and roles easier.

Cons: I don't like that you can only add one passport per person. For people who travel a lot and who need to use different passports, it's a pain to have to manually submit info on the other passport because Bamboo only keeps track of one.

It is ok for a very small company, however, scalability and rigidity of some features are an issue

Dec 18, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to use, good and simple interface, easily downloadable app, possibility of allowing other softwares for easy integration

Cons: If using it outside the US, a lot of features are non customizable, too many admin flows which prevents different user types to customize using Bamboo based on their roles, Support is generally unable to do much except for a very regular response which is an automated version, the mobile app version always seems not in sync with the web version

Easy to use and check my HR benefits and vacation.

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I think this software is very easy to use once it has been set up. It is easy to review old files and check your vacation time.

Cons: The orientation feature is okay. When I first started with my company Bamboo HR asks for a lot of personal information, however, none of it is required, so I didn't enter it. Only after it was too late did I realize that the information they asked for populated the tax forms that I needed to fill out. After the realization, BambooHR HR does not allow you to edit that information and input. It took quite awhile to be able to reconcile that.

A Great Way to Introduce an HRMS to Your Company

Dec 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall, BambooHR is a great product. While adoption by others has been slow, the feedback has been very positive. BambooHR has made my job much easier.

Pros: This product is very easy to use and for the things that might be a little tricky, BambooHR has great Customer Service. As a cloud-based system, it's great to be able to access the data from anywhere. It's mobile-optimized which makes it easy to look up information when I'm away from the office. There are also quite a few features included in the base price compared to other products that are sold as individual modules that don't necessarily work together all that well and everything is included (except performance management which is the only add-on). BambooHR is also constantly updating and making changes suggested by their users to make the product even better. BambooHR is also a very elegant solution. If you can shop or bank online, you can use BambooHR.

Cons: The reporting function for Training is a bit cumbersome and could use some improvement. Also, any time you go in to select a field (whether creating a report or power editing), it's often difficult to see the entire item name which can make selecting the correct field a bit of a challenge at times. The other con that I hear from my co-workers is the limited functionality of the mobile app. Perhaps adding a link to the full site from the app (and logging you in at the same time) would be helpful.

Great product for the price point

Dec 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Bamboo has been great about helping us with customizing our employee profiles to match the needs of our agency, and what data points we want to track. It's great to get a snapshot of all of our data points in one place for each employee at the agency.

Pros: Very customizable. You can pull reports on any field on an employee's profile. Digital employee paperwork completion is so helpful and makes it easy to track/store documents.

Cons: I wish there were more options for sending offer letters, or documents of any kind, to people that have not gone through the ATS process, but you need them to appear in the system.

Shopperstop for HR

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its customization with different fields is great and has very good reporting features. Documents can be added and signed electronically so you never have to deal with piles and piles of paperwork. And even non technical person can use it with an ease.

Cons: It does not have Keyword search. Setting up the system took lot of efforts. Few more features can be added to its dashboard to make it more effective.

A little too complicated

Dec 11, 2017
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has many possibilities and settings. You are able to track salaries, vacations, sick days, employee documentation, hiring and welcome process, publish jobs, etc. Very complete.

Cons: I dislike the complicated interface and user permission settings. Here at the company we took a long time to figure out how each manager could see their employees without seeing sensitive data about other managers, for instance. Navigation is not always intuitive.

Overall: As a fast-growing company, we were able to organize all information about our employees, as well as keeping a record of new employees since their jobs application. There are now many processes inside Bamboo that are properly organized and information that is shared internally because of Bamboo.

Love how easy is to keep all employee data in one record

Dec 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's really intuitive and easy to use and really allows to keep all information about an employee streamlined and organized. Lots of checklists and access flexibility.

Cons: It wasn't as robust as you might want for a larger company. It's definitely great for smaller organizations that have no HR infrastructure but would be lacking for ones who have a good foundation already.

Extremely limited

Dec 08, 2017
1/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: If you want to pay big fees to vendors and still pay for this tool. definitely buy it.

Pros: Easy for non-technical people to use and doesn't really require any training because it's so incredibly basic. Nice dashboard. Customer service is existent.

Cons: Biggest downside is that you cannot use it to source candidates from; e.g. you cannot do a keyword search to locate candidates with a specific skill set within it. IMO, this is major and now we are in the process of getting rid of it. I checked with customer service to make sure I wasn't mistaken on that non feature and the person I spoke with confirmed. Then she said, "But that's a great idea!" Uh, yeah. It is.

BambooHR is very easy to navigate. I also really like the pay cycle updates.

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how easy it is to navigate around the interface. I also like how simple it is to put in mt PTO.

Cons: There has not been anything specific I can pin point that I feel BambooHR has fell short on besides the fact I would prefer clocking in and out from Bamboo as well.

Bamboo is great

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Bamboo is the one stop shop for administration and employees.

Pros: Easy to use for employees and administration. It helps to organize files and let employees have options to what they would like to share with other employees and administration. Helps with organization when annual reviews are coming and what information needs to be discussed or reviewed.

Great software offering customization without being too complicated

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Set up well so quick and simple to get started Easy integration with other systems Customization of fields feature is great Reporting feature is better than what most other software offer Vacation tracking feature is good

Cons: Benefit administration feature is very basic, there is a lot more that can be added to this feature Higher priced Workflow process for on-boarding and off-boarding is not the greatest

Great HR program!

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We haven't been using BambooHR long but it has been an awesome addition to our business. It has been extremely helpful in cutting down the clutter of paperwork and allow us to access information with the push of a button.

Pros: This program takes the paper out of paperwork. Documents can be added and signed electronically so you never have to deal with piles and piles of paperwork. There are printable reports for just about anything you could need. Employees have access to their own information and can update it as needed.

Cons: I enjoy this product very much. We currently use a second program for time cards and I wish they could be combined and work together as they are both great programs.

Simple and easy from start to finish.

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Bamboo has a clean, easy-to-navigate dashboard. Their onboarding and offboarding features have saved us so much time and really helped to speed up the indoctrination process. Another great feature is the signature capture tool for documents such as memos and policy manuals. This is used very regularly and is so much cleaner and easier than the previous method, which involved emailing forms and tracking down responses for days or even weeks.

Overall: Labor and cost savings. Increased accuracy and organization of many documents. Excellent training tracking features. New Careers page for our website and applicant tracking improvements. Reminder and alert emails are very useful, as are signature request features.
Their support team has been very helpful and all issues we've run into thus far turned out to be user error. The built-in Help system and reference library have been incredibly handy.

Excellent resource for stream lining all things HR related!

Dec 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: BambooHR is always offering tips and complimentary webinars to ensure that their customers (and even those interested in the possibility of becoming a customer) are getting the tools to optimize the customers usage of their software!

Working well

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: As a small company, just getting an HR system, BambooHR is working great for us.

Pros: I was pleasantly surprised by the quality of the candidate I am receiving from the Applicant Tracking system. Just finished implementation and onboarded our first employee, everything worked great.

Cheap, does what it needs to, easy to use - great system

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Cheap, does what it needs to, easy to use - great system. Love using all the functions and the ease of use.

Cons: Setting this system up took a bit of work to get going. Lots of functions required lots of set up and training but once launched, great to use!

61b172d600d0be7c2d469ecb2c13a523

I have implemented it three companies already :) Love it!

Nov 29, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Aesthetically pleasing, easy to use, amazing customer service, always coming up with ways to improve the systems.

Cons: I have encountered some glitches when commenting on candidates while recruiting. I have also had to call in to reset some time off balances.
There could be more features like probationary reviews, easier to link with payroll.

Overall: It saved my life when building up the HR function at my company.

4705efb2891206c3e1ca062dbfa2941d

BambooHR is very user friendly; it's dashboard is very clean and polished.

Nov 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's intuitive, it helps keep all of hiring/on boarding information in one place. Hiring is a complex system, however, it organizes the system into a user interface that makes sense. My favorite feature are the template e-mails, it helps me save time.

Cons: There isn't anything glaringly obvious not to like. I would recommend doing away with the sign-in process of putting in our company name and then a log-in. I feel that is something that could easily be omitted.

Overall: Efficiency, saves me time. It helps with focus, it gives you a clear way to sort all of the candidates, so it's easy to track.

Easy to use, customizable, best customer service

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very easy to use; you can customize many things; they have the best customer service around. They help you figure out the best solution to your problems

Cons: There is not much to say about the downsides of this software. I would may love a little more integration from this software to others, but that is often an issue in the other software

Overall: daily management of human resource needs

High expectations met!

Nov 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: As a staffing firm with several verticals, our HR and tracking needs are more challenging than most. Our initial setup was a bit more challenging but the Bamooo support did an amazing job to meet our demands. love the help feature too for those one off tasks that I forget how to do every now and again - refreshers are so easy and fast.

Overall: I have put in a few requests for development in certain areas and so far, I believe most of what I needed has been met. I don't like having to wait for admin 2 to sign forms before I, as admin 1, need them.

Very solid HRIS, with a basic ATS that works for companies under 50 people.

Nov 17, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use HRIS, the reports are a great feature. The ATS for our company is perfect and allows for an easy transition from candidate, to on boarding, to employee.

Cons: Some of the features are not super useful in Canada, benefits, etc. Dislike that though the ATS integrates into our website we can't change the colour to match our branding. Will also need to change to a different ATS as we grow.

Helps keep HR records at my fingertips.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Managing time off is easy, both for the employees and myself as administrator. Being able to migrate holiday schedule from one year to the next at year end is easy.

Cons: Initial set up of benefits was tedious, but once that was complete, it has been very easy to use.!!!

Best software system I've ever used!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Bamboo offers a beautiful platform with tremendous ease of use. It offers excellent ATS (Applicant Tracking) and employee management features, and they continue to innovate and offer improvements and more features each month. Customer service is fantastic.

Cons: There are times when the system can be too simplistic, and not offer the data customization that would be ideal. For example, my company really wanted to use their performance management software, but we would have to comply with Bamboo's timelines for reviews and aren't able to set our own. This is a relatively small disadvantage compared to the variety of really great features they offer.

I also would also like to see Bamboo implement an intranet that would allow employees to communicate with each other and use the system regularly. As is stands now, the vast majority of our employees don't use Bamboo because it's mostly for management, and that seems like a lost opportunity.

BambooHR is extremely user friendly and easy to use

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All of their features and integrations. The software is so user friendly that it makes use of the tool extremely easy.

Cons: The one suggestion I have would be editing signature document edits or being able to resend for additional information

Overall: Just the general easy of use

HR Software with a Soul

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: BambooHR guides their design decisions using research, a modern understanding of HR philosophy, and customer feedback. They don't let you over-configure the software so you end up torturing your employees; they simply won't let you. Example: They designed the Performance Review module very thoughtfully, posing the minimum number of thoroughly-researched and carefully worded prompts to drive a strong review for both Manager and Employee. They won't let you turn the Performance Review into a 5-page write-up like some circa 1980's multi-national.

Good UI design, and requires minimal configuration out of the box. BambooHR integrates with many other vendors up and downstream in the business: candidate tracking, payroll, time logging, etc...

Cons: The Training functionality is designed to allow documentation of employee education, and requires an instructor to mark the education as complete. Sometimes, education is self-service/eLearning...there's no way for an employee to mark certain themselves "complete" for certain training modules.

It's rather unfortunate hole, which caused us to look at an LMS.

Using BambooHR API, setting up product

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to implement, customisable. UI is clean and user friendly. Our HR team told me after implementation that the system works very quick, is easy for them on a daily basis. Their support responds quickly.

Cons: It is quite pricey. It is not that easy to implement their forms for candidates to your own website.

Great HRIS system

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has everything you could need in an HRIS system. Very easy to learn and navigate. It stores all files and documents for employees and allows them access to see them and request changes that may be needed. Also has performance review capabilities for managers and all employees.

Cons: Not for all businesses. All this functionality doesn't come cheap and might not be the right fit for smaller companies.

bambooHR

Nov 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really appreciate the intuitive nature of the interface, the ease of set up and use and the customer support given by the BambooHR team. They were able to add functionality I needed for tracking the training of our employees and really helped with a change in vacation accrual and PTO making the transition to a new policy very easy for me. I also LOVE the Applicant Tracking System! It has made our hiring process much more effective and efficient when recruiting for multiple departments at once.

Cons: I wish I could add modules to the Dashboard and a few more items to the drop down menus in the Applicant Tracking System.

Great system for the money

Nov 10, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Great ATS. I love the ability to finally send out offer letters. The onboarding process is personalized. Great reports.

Cons: No ability to do custom fields on your own, you must contact customer services and hope that they get it right. There are no customizations with training/certification dates.You can not search for new hires until after they officially start. There is no way to search for pending offers. Custom forms can only work if the spacing is just right. Does not have its own product but does integrate with some partners which means that there are multiple logins. Over great HRIS for the money.

Easy to Use

Nov 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Comprehensive HR Solution, Easy to use, Reasonably priced per user, Good Customer Service, offers benefit solutions

Cons: Does not meet payroll needs or the ticketing needs of certain companies. Do offer a payroll liaison that the company and use

Good but basic

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use. It can support almost any company¿s vacation/timeoff policy Great monile app Not too pricey

Cons: When making edits you do not have a track of the changes and cannot keep track of salary changes Reporung is minimal. You cannot calculate expenses etc for personel. Misses features like expense management. No integration with other systems.

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Quick and friendly customer service, simply platform with lots of features.

Nov 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: BambooHR has done their research on what makes a good HRIS system. They have made it really simple for HR reps to organize employee information and keep everyone in constant communication.

If you buy this program you have to get the ATS function. It keeps all your applicants organized with a rating system and a quick email function. It now has a offer letter function to quickly send your new hires their OL and can keep track of when they view it and sign it. When their hired they're OL and application automatically go into their electronic file. Send them the new hire packet and they'll love the simple and fun communication. When I review the hiring process with my new hires, they always talk about how easy everything was and how communicative the process is.

Cons: It's a growing platform and a reasonable price. You can't edit every area of BambooHR so sometimes that is a restriction on what you can and can't do. However if you email their support team they'll help find a solution.

It's an effective and time saving dashboard for all HR professionals to enjoy using!

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Includes a goal setting tool that helps managers track the progress of their teams. It constantly adds new features. Customer support is very responsive and acts immediately to resolve any issues brought up with them.

Cons: Pricing could be more competitive. The features aren't as robust as other HR software. That being said, the app needs to be upgraded as it doesn't offer the same functionality.

Overall: This tool helped our HR department to better organize performance reviews and set benchmarks for the employees as it relates to company goals.

Bamboo HR runs out of wood

Nov 08, 2017
3/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like the time savings, the customization and the simplicity of the tool. Our managers have struggled to keep documentation in one concise place and BambooHR makes it so easy.

Cons: Has all the features but makes everything extremely complicated. It is very limited in what the features can actually do.

This was great for a small company

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It was easy to use and easy to train others on it as I was consulting for this small company at the time and they asked me to train their staff on using it. Reports were easy to locate and the applicant tracking feature was a bonus this small company liked as they grew.

Cons: I don't really see any negatives other than you might need a more powerful system as your business grows

Great product, pricey

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Covers so many bases on the human resource front. Love that you can access it anywhere. Very easy to use.

Cons: It is a little pricey, especially for the small business. We are at 50 employees, and that is probably the minimum level that the cost makes sense at.

We use BambooHR for managing PTO and other requests as well as employee management.

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how easy it is to request time off, approve requests from direct reports, and quickly see what time is available. I also like that all HR-type tasks are easily seen - so a manager can add notes about employees, add time off, approve requests, check off onboarding or training tasks, etc. in one place.

Cons: Sometimes the functionality of the time off request tool is wonky. Other than that, I find it very user-friendly and any bugs seem to resolve themselves.

BambooHR is wonderful, a great addition to any organization.

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the goal setting and performance review tool. It's so helpful for keeping our employees on track and helping our supervisors manage their teams effectively. The interface of BambooHR is also very clean and user-friendly. I also love that the BambooHR support team is super responsive to any questions or issues that arise. They always get back to me within hours, and are very helpful. The company culture is very focused on constantly improving and communicating those improvements to their clients. They welcome feedback on suggested new features.

Cons: As a nonprofit organization, I wish the cost was lower, though they do offer a nonprofit discount. We also use the software to handle paperwork for incoming volunteers and visitors, and I wish it was a little bit more customizable for that purpose, instead of using employee-heavy language on all its materials.

Overall: This provides a secure way for us to store sensitive employee paperwork, while also providing us with an extremely useful goal setting and performance evaluation tool for our employees.

A Good HR Platform for Medium Sized Business

Oct 25, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Bamboo HR is really easy to use and setup. It has a great interface and fantastic automation features that dont need any hands on clicking or initiating. Great for recurring emails.

Cons: At times it can feel like theres a bit too much going on. Simplicity is why I loved it initially, but they continue to iterate with things that I dont feel benefit their entire user community.

Great HR system!

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The time off tracking is super easy to use. I also love the benefits, onboarding and offboarding platforms as well. Couldn't ask for an easier system to use.

Cons: I wish that the phone app included the access to see benefits and possibly some other things about the account for employees. It is the biggest complaint I get.

We use BambooHR for our small company's HR needs.

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's very easy to manage all our employee files with BambooHR digitally, helping us to maintain our paperless office.

Cons: We use ADP for payroll processing, and we are unable to link time off used between the two programs.

Overall: We are easily able to manage all our HR and employee files digitally. We have a paperless office and BambooHR is key to making this work.

Easy to use system

Oct 13, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Very low costs and easy to use. New hires take to the system fairly easy. The interface is very easy to learn

Cons: Some of the features are limited. Reports are ok to run but can be time consuming. You wont get as many reports as you would with other systems

Love Bamboo - Hoping for more flexibility...

Oct 13, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use - intuitive. Love the Standard reports. Easy to manipulate data, if needed. Recently added charts, graphs get two thumbs up!

Cons: My main complaint is around the inflexibility of the Performance function. Love the framework but hate that I can't make changes to fit my culture and team capability. It's the main reason I'm currently shopping for additional Talent Management support from other companies. Would also love to see some upgrades to the ATS but overall - it gets the job done!

Add on pack costs double base price - be warned!

Oct 13, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: Not for the SME business area

Pros: Big community, lots of possible support but there seems to be a real Americanisation about the whole process

Cons: Cost! Add ons cost even more! They are very upfront about it but that still cant detract from the final number

Bamboo Review

Oct 11, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Good introductory software especially for smaller organizations.

Pros: Cost and ease of use. Functionality is very intuitive. Easy to train new employees on use of software. It does many of the functions as the more expensive systems.

Cons: Not as robust as some other HR software. Reports are okay but somewhat more limited than other systems on the market.

Easy to use HR system

Oct 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The interface itself is very intuitive and you can do a lot with the system to help make your HR role easier. The layout is clean and clear.

Cons: It may be better suited to larger companies and the layout wasn't as personable as we would have liked.

Evaluated for a small client (under 10 employees)

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The demo and their support team were great assets in helping to evaluate this software. The features cover all the basics a small organization needs to capture their HR data and provides excellent reporting and data management tools.

Pros: Very easy to use and implement. The integrated features were perfect for my small client of 10 employees and the cost was well with their budget.

User-Friendly and Loads of Features

Oct 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easily my favorite part of this software is the on-boarding functionality. Being able to auto-generate an offer letter and attach W4s, I9s, etc. for signature drastically cuts down on my time, as well as time that normally needs to be set aside for employees on their first day.

Cons: When refreshing job postings after 10 days, BambooHR does not prevent people that have previously applied to reapply for the position. Unlike some software that is more ATS dedicated, like Workable, there is no option to just auto-filter out these repeat applicants. At times, this has led to a rejected candidate being contacted for an interview after having already interviewed and being passed on.

Overall: It's multi-functional. Although it has a number of issues, even just paying to use it for job postings and on-boarding has been a cost-effective alternative to posting directly on Indeed, LinkedIn, etc., or using a dedicated recruiting platform such as Workable or ZipRecruiter

Excellent software and easy to use!

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that reports are automatically saved and are easy to navigate to rerun. I also like the multiple download options to excel or pdf.

Cons: Creating reports and modifying existing setups can be difficult. It would be helpful to have better training or How to details within the system.

Overall: Creating reports and modifying existing setups can be difficult. It would be helpful to have better training or How to details within the system.

Been using it for a year for employees

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We us bamboo HR for new hires to fill out legal documents. But we use bamboohr daily to keep up to date with our employess.

Cons: That it only post on indeed. We need more platforms to post on. Also that you can't have specific setting for each franchise admin.

Amazing!!!

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how you can design your software to your company's specific needs. They are also constantly adding new features and the biggest one for us was the bamboo payroll that we are currently in the process of starting. And most of all their customer service is the BEST! I recommend this to all companies that are looking for a unique and functional HR platform. Our company is getting close to 300 employees and this system cut my work time in half. I can actually leave work at 5pm not 7pm.

Cons: I would love to see a bit more from the performance review software. Our company needs to do more comprehensive reviews due to our licensing requirements and the current performance review software is pretty generalized.

Overall: The benefits are from tracking , filing, etc.

We have been using Bamboo since October of last year. It is a great product!

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is so very easy to use, visually appealing and exactly what our company needs as it grows past 100 employees.

Overall: My job is made easier. With the reminders for onboarding/offboarding, the e-signatures and time off calendar, it has cut my workload in half.

Easy integration and simple access

Sep 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Before we chose BambooHR, I had made a deep research and tested more than 10 different HR soft. BambooHR offers the best solutions, quality and support is overall great.

Pros: Employee self-service feature is cool. Ability to adjust different access levels, great time-off tracking, onboarding and offboarding. Mobile app, files storage.

Cons: In Org Chart it's not possible to set up a matrix structure (when 1 person has a few managers). Also, it would be good to make ATS an optional feature, not included in basic price. In comparison with other ATS (Greenhouse, BreezyHR, Workable etc) this one is rather limited, so we don't use it.

Fast and Easy to Setup

Sep 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Has fulfilled our expectations for a midsize company of 40 employees.

Pros: Very user friendly software, simple and easy to configure. Spanish version too. Forms are very easy to configure.

Cons: The video tutorials are only available in English language. IOS and Android App has very reduced functionality. It is advisable to upgrade its App.

Hooray for BambooHR!

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use WONDERFUL support staff All of the information I need is right in one place I love the goals feature!

Cons: It signs me out automatically, but I get why (Privacy). It's really the only 'bad' thing about the software!

I use BambooHR for keeping track of employee files

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of use, I find it very user friendly. They also have very friendly customer support.

Cons: It's not a perfect fit for use in a restaurant environment. You are only able to make employees report to one manager and you are only able to give them one assigned job location.

It does exactly what I want it to do

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If I find I need help it's easy to get, and any tweeks/ improvements we have requested have been forthcoming.

Cons: It doesn't link to business OKR's / goals / visions it's based on individuals, with an organisation of our size this has not been a barrier

Overall: All held in one space with great reporting for board meetings

Completely Customizable

Sep 18, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Endless ways to customize to your industry. Excellent customer service and support. video and print tutorials for virtually everything.

Cons: Would like to see more reporting into graph style, however that may be available and I just have not gotten to it yet. a lot of emails.

Program is fine for the present, question whether it will grow with our needs.

Sep 15, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Easy to obtain reports. Like the photo option for staff. Like the staff directory. Like the job posting features.

Cons: Customer service is non-existent and unprofessional. I am paying for something that I am not able to use and I can't seem to have a Support Hero fulfill my request to call me. When calls are arranged I believe they are set up to fail by using the time difference excuse.

Middle of the road software that needs improvement

Sep 15, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: We are currently researching other HR software. I'm not sure which is better, software that contains the modules needed with obvious and crippling flaws or software that is easy to use both by admin and employees with limited modules.

Pros: The idea of on-boarding a new employee electronically is a huge plus. It engages employees before they start and makes it so that they come in with paperwork already filled out and spend their first day doing more than just paperwork. Most of the framework is in place, but EACH area needs improvement, both in the functionality for administration and the ease of use for employees. The sections offered are vital, but aren't complete.

Cons: The benefits area is lacking a lot of common sense tools - like the ability to attach plan documents to an insurance plan (only a link can be used), display plan cost information to an employee BEFORE they sign up (the pricing is only available AFTER they sign up and become eligible). Many things like this create double the amount of work for the administrator. The actual on-boarding process was a struggle because even though the forms were done properly by the employees (I sat with a few and watched them), it didn't save all information in completed fields. Employees were frustrated when they had to fill out forms multiple times because you cannot edit once saved. I love that employees can e-sign documents, but preparing the forms is cumbersome and they can't be customized easily. For instance, if you need to update a form because something has changed or didn't save properly, you have to delete the task and resend to any employees who need an updated form. When I discussed a few very basic items with support, they just offered a work around that many clients use. These are obvious flaws in the system that need to be addressed, but aren't necessarily a priority. Bamboo HR seems to focus more on flashy design than actual content. It makes them seem like a leader in the industry, but as soon as you dig in, the flaws are obvious. For the price, there needs to be more development in the software.

A well-built HR web app for small to medium businesses

Sep 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The bells and whistles of the product are impressive. Integration with email and the app are handy. We feel much more organized with Bamboo HR.

Cons: It was a little intimidating to learn the website and I avoided bambooHR for as long as possible until I downloaded the app. Now feel much more enveloped in the helpfulness that it brings to our company and use it a few times a week!

Overall: We are able to track important facets of of current and potential staff like never before. BambooHR has helped us become more organized on a day to day basis as well as in the long term. We feel like much more responsible employers!

Perfect first HRIS choice for this small business.

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - super easy to use and find the things you need - excellent custom reporting feature (especially when coming from paylocity which is the worst for reporting) - great customer service - all the features we need

BambooHR sets the bar high for out of the box functionality

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: From enquiry to project implementation the BambooHR team have been wonderful and very supportive. A great product with lots of very useful features out of the box and an ability to customize where required.

Pros: 1. Meets core HR needs easily 2. Enables Small to Medium business with Large Business capability 3. Easily customizable and extendable to match business needs 4. Great support from the BambooHR project implementation team to get you fully implemented in 1 month

Cons: 1. Leave approval processes are great but complex multi stakeholder approval is harder to do 2. Integration into corporate directories to be the source of people data truth needs to be done through API layer

Excellent. I love BambooHR. We will never look for another HR software.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The look, ease of use, the excellent customer service, and the relevant and ongoing training through BambooHR Webinars.

Cons: Not much to dislike. I look forward to more functionality with the signed documents and the automatic organization of files once documents are signed. I also look forward to more functionality with the ability to post jobs. We currently use another software for application and interview processing, but as soon as Bamboo catches up, we'll likely switch over.

BambooHR is great, even for a small business

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall, I would highly recommend BambooHR to any small, growing business. It will make HR management much easier.

Pros: You can do EVERYTHING in BambooHR. We have completely digitized our personnel files, our onboarding system has improved dramatically, and staff are able to answer their own benefits questions by just logging in. It's made tracking PTO and all HR related procedures much simpler.

Cons: There is little to no customization in the performance review function. I hope that as that tool develops, BambooHR will allow for more reviews and options.

Great Product!

Sep 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: BambooHR is very user-friendly! My favourite feature is the e-sign in, and I have not seen many other HRM systems that use this.

Cons: I wish the Performance Management Appraisal system came with the core features rather than as an additional add on feature.

Solid Base

Sep 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: BambooHR provides a good solid base for your ATS and HRIS needs. Let's you create checklists and store documents with specific security profiles. It is really a clean and simple tool. It suited my needs as a single HR person managing 50+ team. They have lots of 3rd parties software that can be synced.

Cons: They are still developing and refining some areas. For instance, ATS function for bulk selection of candidates and printing their emails...

Easy to Use!

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: BambooHR is very user-friendly! I love all of the neat features BambooHR has to offer. Specifically, the e-sign feature. Many other HRM system does not have this feature included in their packages. If we make an update to the employee handbook or IIPP, employees could sign their acknowledgements at ease through the system.

Cons: I wish the Performance Management Appraisal system came with the core features rather than as an additional add on feature $.

We use it to keep track of all our employee records.

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Besides keeping personnel records, you can schedule time off, keep docs and policies in place, create and save several types of reports that will help in finance and other types of activities.

Cons: Maybe this is not the apps problem but we haven't been able to integrate payroll with the software. We need to do more research, especially when it comes to labor laws.

Overall: Moved from gSheet and excel into an integrated system where we can keep all employee records, emergency contact names, salaries and reports.

I can't say enough positive things about BambooHR. It's a lifechanger.

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and easy to look at. I don't have to spend much time training employees on how to use BambooHR. It has made life for myself and our management team so much easier and allows us to be more efficient.

Cons: I'm hard pressed to find anything that I dislike or like the least. The one thing may be being able to add more custom fields by myself, but I'm grasping at straws for that.

HR Management made easy!

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything! Every single aspect of it makes being an HR Manager easier. All of our supervisors love it and our owner lovers it. All records are now accurate and current.

Overall: Accurate employee records, easy pto balance & usage management, reporting, easy to use ATS, easy and automatic performance management, accurate benefit enrollment, etc.

Bamboo HR is fantastic. Completely automate your HR needs. Very intuitive and user friendly.

Aug 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Bamboo HR covers every aspect of employee administration and HR management.
The canned functionality and reports meet 90% of my organizations needs. The minor things that we discovered missing, we requested and Bamboo customized them for us - very quickly and at no additional charge.
The cloud based platform keeps my entire management team on the same page with their employees as well as with the other departments.
Bamboo is very intuitive and easy to use.
Bamboo allows you the ability to alter screens and develop your own specialized reporting.
Our employees have the ability to view and update their personal information and request time off through a free app.

Cons: I have nothing negative to say about the product.

The only thing missing for my organization (which Bamboo is researching at this time) is time clock integration. They do have time clock integration, but we use a facial recognition time clock and they do not have a solution for that product type at this point.

Overall: This product allows my management team to be on the same page with employee administration. Our managers are able to access our Bamboo account from anywhere, allowing them to keep better information on their staff.
It helped reduce costs by allowing employees to enter & update their own personal information. the reporting has automated several manual reports we used to produce in the corporate office.
We continue to automate more processes with the help of the Bamboo development team.
The on boarding and off boarding processs is streamlined by offering electronic on boarding, taks assignments, and e signature documents.