4 / 5
2 reviews

Average Ratings

2 Reviews

  • 4 / 5
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Viclone
  • Founded 2008
  • Spain

About viCloning

It is a refined tool that learns from the answers you give to customers through the live chat to automatically build a knowledge base. The result is an automated chat software that can answer all of your customers' questions around the clock without human involvement. Consumers like to get answers to their questions online for themselves. All they ask is that you take online channels seriously - and keep their multi-channel experience consistent.

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viCloning Features

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viCloning Reviews

Top notch , must have !

Jun 21, 2013

Comments: I have tried several live chat options for my website and this one seems to be the most convenient by far . Very intuitive and userfriendly , most importantly quite easy to set up .

Pros: Easy setup Great costumer experience feedback cost effocient

Cons: Takes time to set up all the nessecery questions & answers Like all good things in this world does not come free

Good workable solution for SMEs

Jun 21, 2013

Comments: A solution that many small businesses will enjoy as it is a good workable product although a little rough around the edges. The system is user friendly and easy to get up and running in very little time.