# Ideagen Healthcare Guardian Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ideagen Healthcare Guardian Software - reviews, pricing plans, popular comparisons to other Project Management products and more. Source: https://www.capterra.com/p/133808/InPhase-BMS --- # Ideagen Healthcare Guardian Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ideagen Healthcare Guardian ## What is Ideagen Healthcare Guardian? With InPhase, breaking big goals down into smaller manageable actions allows for more frequent wins, and increased team motivation. Motivate project teams with kudos awards. Empower them with work plans that make a difference, and drive out inefficiency and wasted effort. Whether it's a nudge to deliver an SOP or assurance that your project spend will result in the highest benefit, InPhase is your clever automated aide-mémoire. ## What is Ideagen Healthcare Guardian used for? [Incident Management](https://www.capterra.com/incident-management-software/)[Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/)[Compliance](https://www.capterra.com/compliance-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ideagen Healthcare Guardian?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ideagen.com/&name=Ideagen Healthcare Guardian) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ideagen Healthcare Guardian 5.0 (11) VS. [4.6 (302)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (11) Ease Of Use 4.6 (298) Value For Money 4.6 (11) Value For Money 4.5 (248) Customer Service 5.0 (11) Customer Service 4.5 (240) ## Ideagen Healthcare Guardian alternatives [4.5 (203)](https://www.capterra.com/p/196959/Pirani/reviews/) Starting price $276.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (229)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (79)](https://www.capterra.com/p/147599/Resolver/reviews/) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (108)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/133808/Ideagen-InPhase/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Customizable Reports 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Alter the layout and content of reports Customizable Templates 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Audit Trail 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Compliance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Event Logs 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A chronological record of actions or occurrences within a network, software, or process Ideagen Healthcare Guardian 125 features Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Generate one-off reports that meet information requirements Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage the process of evaluating documents or requests submitted for approval Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create a targeted plan, schedule resources, and determine long-term goals for the audit process A record of all activities within the system, including user access, changes made, etc. Compare key metrics for the business against prominent players in the industry Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Create budgets based on historical data and future projections Sample files or documents that could be customized as needed or used as is Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Investigate and take action at root cause or error in processes to prevent recurring issues Forecast of the expenses necessary for project completion Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Specify or track the date/time a project, task, etc., is due for completion Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Receive and/or send email notifications for urgent updates, requests, or other information Convert emails into tasks Guidelines for conforming to environmental laws, regulations and requirements A chronological record of actions or occurrences within a network, software, or process Public or private sharing of digital files such as documents, audio/video, images, and more Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Decision-making process using businesses past, present and forecasted future operations. Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Games or game-like elements to track progress and reward accomplishments Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Establish measurable goals and objectives and track their progress over a specific period of time Management of rules, practices, and processes of a company Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued The creation, development, and sharing of potentially innovative new ideas Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Ensure internal objectives and compliance with policies are met Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Manage risks related to IT systems Visualization tool to organize and optimize tasks and track their status at every stage of workflow Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity Tracking the status of previously identified performance measurements Monitor task progress and planned accomplishments to better manage project status Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making Observe and track the demand, usage, progress or quality of a system, product, or user Manage risk that occurs from systems failure or inadequate processes Level of completion within a task Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, manage, and track policies and procedures within an organization Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Predict future data based on historical data sets Arrange tasks based on the level of priority or urgency Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Manage and track financials on a project-to-project basis Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Set the frequency of a task's occurrence Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Process of planning, scheduling and executing the optimal and effective use of human capital across projects Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Identifying desired outcomes and important milestones and creating a plan on how to achieve them Set & manage permission levels based on user roles and restrict access to only authorized individuals Track, report on and implement actions pertaining to physical safety at the workplace Develop potential scenarios to identify risks and opportunities Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions Search and filter data across systems to locate required information by entering keywords or certain criteria UI looks like a spreadsheet Track the status over time for a request, process, asset, or transaction Organized process that walks users through each step of building a business plan At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Split and manage tasks into individual components Gauge satisfaction and receive information for improvement and success UI looks like task board Edit task information and all related elements Import tasks from external sources Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Add labels or tags to tasks Create, save, and re-purpose templates for emails, forms, etc. Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) A digital list of items that need to be completed Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.9 (11) 4.9 Based on 11 reviews ## Pricing Value for money 4.6 (11) ### Starting price Contact vendor for pricing Free trial available Value for money 4.6 (11) 4.6 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 5.0 Based on 11 reviews Filter by rating 5(11) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KW Katie W. InPhase System Manager and ICT Technical Specialist Hospital & Health Care ### "A powerful, versatile and highly customisable platform." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2025 The experience with Ideagen InPhase (Healthcare Guardian) has been overwhelmingly positive. One of the standout aspects of the system is its remarkable flexibility and the high degree of customisation, which has proven invaluable in adapting the platform to suit the bespoke needs of the organisation. Whether it’s building reports, or tailoring features to specific departmental requirements, the platform has enabled the creation of a system that works to truly support teams’ workflows and organisational objectives. Beyond its adaptability, the system's support for reporting has been particularly notable. The ability to create robust, real-time, reports and dashboards which triangulate data has significantly enhanced the ability to monitor performance and compliance. These features have not only streamlined day-to-day operations but have also help to ensure that the organisation remains aligned with governance standards. Overall, the combination of flexibility, ease of use, and powerful reporting tools has made InPhase (Healthcare Guardian) an indispensable resource and tool for the Trust. Pros The strength of Ideagen InPhase (Healthcare Guardian) is its platform. This allows it to offer a remarkable level of flexibility and adaptability. The system is powerful and comprehensive, but also highly customisable, meaning it can easily fit a diverse range of organisational needs. The user interface is both clean and visually appealing, making it accessible and intuitive across all devices – whether that is on a computer, tablet, or mobile telephone – and has a clear focus on ease of use for end users. However, it also makes many administrative tasks, such as managing application forms or adding or amending fields, straightforward, helping to streamline daily system operations. Once an administrative user is familiar with the way that the system works, its flexibility is immediately obvious. Given this versatility, pages can be customised and tailored towards an organisation’s bespoke requirements. This can be anything from adding personalised branding or styling, through to deeper features that can expand the system’s abilities. In addition to this, InPhase excels in supporting reporting, providing robust real-time reports, dynamic infographics, and interactive dashboards. These features work to facilitate strategic alignment and the triangulation of data, enhancing decision-making processes at every level whilst supporting governance and compliance requirements. Cons While InPhase offers impressive flexibility and functionality, there are a few areas that could perhaps be enhanced. The front-end is user-friendly and simple to learn, yet administrative tasks may take more of an adjustment period. After gaining this familiarity, the system works well; however, these complexities might pose challenges for individuals with less technical experience. Switched from [RLDatix](https://www.capterra.com/p/146922/PolicyManager/) The original Datix web solution was becoming outdated and a more advanced, adaptable solution was required. Alternatives considered [RLDatix](https://www.capterra.com/p/146922/PolicyManager/) Reasons for choosing Ideagen Healthcare Guardian InPhase was chosen primarily due to its greater configurability, customisability, ease of use and the flexibility of its unique platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JO Justice O. Health and Safety Advisor Hospital & Health Care ### "Great Interface and User Friendly. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2025 It is user friendly, great Interface and we were able to migrate all data from our old system to Inphase. Pros The system is a great incident reporting system, Brilliant for risk management and superb for doing our H&S Audits. Cons We have been using for almost 2 years now, so far brilliant cant complain as it is way better than the previous DATIX. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HR Helena R. Systems Officer Hospital & Health Care ### "Improved Communications " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 7, 2025 Overall good system, improved communication. Pros Support has definitely improved throughout the time we've had with Inphase, a lot of our support tickets are resolved within 1 day, and that is great to ensure the continuity of our support to service users. Cons Communication at the beginning wasn't the best, but as I said before this has greatly improved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TE Tarekk E. President Health, Wellness and Fitness ### "Inphase, a great in office system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 22, 2023 Love it. We are able to track all no future appointment patients in one clean system. Pros Best missed appointment-no show tracking anywhere. (Called black hole). Cons Not an online system. You need a server. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RJ Rupesh J. Organisation Peformance Officer Government Administration ### "New to Inphase" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2019 Hi Executives, Thank you for the session yesterday, it was very insightful especially for a new starter as myself. I have an IT background and I have been supporting the Council for the last 4 years in terms of ICT support. This new post has enabled me to learn InPhase and use the powerful tools available within InPhase. I am still learning as it's my first full week, but InPhase is interesting and I cannot wait to learn more from the system. Pros I used the InPhase Help Centre as I was conducting an import for the first time. Instead of calling InPhase support desk, I used my intuitive and looked at the help centre website, The search engine was fantastic and easy to use, I found what I was looking for within seconds and the guide was spot in which helped my organisation perform the import successfully. Cons I am new to InPhase, therefore I do not have any cons at the moment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 24, 2019 Massive thank you Rupesh! We're really glad you like the platform and the new support system we've launched! EC Emma C. Clinical Programme manager SAFE Hospital & Health Care ### "Review of InPhase tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 25, 2019 We are using the Inphase tool as a governance framework to provide assurance on a number of different areas: - CQC self assessments and peer and leadership reviews - Compliance against NICE guidance - Procedural document tracking - Inspections - team leader checklist, hand hygiene and meds management - Health and care audit tracker and assurance level The tool has offered us more than we had initially hoped and the scope keeps growing. The benefits of the tool is that it is open and transparent for al staff to view compliance. This allows for easy identification of areas that require improvement that may otherwise be missed. Pros The ability to build in a number of different modules that can support with assurance around governance for our organisation Cons Parts of the system are a little confusing e.g. actions, view dates that seem to change depending on the area of the software you are using Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 7, 2019 Hi Emma, Thanks for your amazing review! From what we can see, we believe your page date issue could be down to your page settings that can either take a last saved date or view date. Feel free to reach out to the team and we'll be more than happy to show you how to fix this! AU Anonymous User Strategy and Performance Manager Government Administration ### "User-friendly, customisable and visual performance management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2019 InPhase BMS has significantly improved our ability to collect, display, analyse and use the data within our organisation. The performance management culture within the organisation is enhanced, as its user-friendly but dynamic nature makes talking about and understanding performance far more engaging and relevant. Pros \- Excellent training and set-up support - Software is entirely customisable so that it can reflect the branding of the organisation yet provide different reports for different internal customers - Easy to build new reports and maintain the system, eliminating duplication and focusing team resource - Has facilitated much more meaningful, dynamic and focused conversations about performance at every level in the organisation Cons \- The possibilities are almost endless, so requests for more reports, more visuals are endless! - It was a big task to get the system from a standing start due to the complex nature of the organisation. It was not difficult and the system can accommodate our needs - but it is time consuming and requires a plan before getting started. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 11, 2019 Thank you for a fabulous review! We're thrilled you love the product as much as we do! Craig N. Senior BI Analyst ### "Quite simply brilliant" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2018 Simply put, our information and performance culture improved dramatically. Pros One location, one product, one truth. The software allows you collect, capture, cleanse and standardise a wide range of information and data from different sources. The software then provides you the tools to present your findings/performance in a clear and concise format that suits you. These results can also be interrogated by the user. The ability to produce live reports: once a report has been built, you can rely on the report to update itself until you choose to stop it. The product is forever being enhanced features and abilities you didn't even know you needed it, but now can't live without. The Inphase team and family: The team could not be more helpful. The other users of the product seem to always be willing to pass on their knowledge, experience and solutions. Cons As with all new software, this product can be quite daunting when you first learn/use it. The possibilities appear to be endless, especially to those not having to administer the product. The more you produce, the more you will be asked to produce. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2018 Incredible review Craig! Thank you! Alex S. Performance ' Improvement Manager Government Administration ### "Modern user friendly Performance Management System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 8, 2018 Pros \- Essentially manages performance, not just monitoring, with clear lines of responsibility and ownership. - Focuses departments on what needs to get done, eliminating unnecessary work through the use of objectives, policies and performance metrics. - Shifts focus from performance as a yearly event to an on-going process. - Contributes looking at the goals and KPIs that will make a real difference. - Provides management an easy to absorb view of the elements that impact performance. - Improves links between internal initiatives and promotes cross-functional working. - Flexibility to customise the system look/feel to suit our needs and corporate branding protocols. - Eas of organization integrations with other data capturing system, which suits either complex or simple combinations. Our core purpose using InPhase is to ensure our services are carrying out their duties which they are employed to do in an effective and satisfactory manner, which is contributing to the overall business objectives. Using InPhase for performance reporting and action planning which with employees across the council, saving us time and money. We have also been able to embed all our performance measures, Service Plans, Audit and Risk actions to capture service delivery requests the \`once and use numerous times; reducing duplication and officer time. InPhase support team always has time for the customer. InPhase has proved to be a superb value for money performance management solution. Cons Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2018 Amazing thank you for the review Alex! TS Tobin S. Head of Knowledge and Insight Government Administration ### "Very well supported software that does everything we need from a performance reporting package" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 5, 2018 Performance monitoring presented in a variety of ways. Pros Cost of the system is reasonable compared to other systems we have used. The options to create your own style of dashboard and other reports is great. The external portal that we are about to launch is an excellent way for us to get key performance measures into the public domain. Upgrades have been adding some features that have raised interesting possibilities within our organisation. Cons Cost of additional individual licences is higher than most other systems we have used. However, I understand a site licence can be purchased if you want to widen the use. We have found that at least one 'expert user' is required in order to use the system effectively. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 8, 2018 Thank you for your review Tobin! [View all Reviews](https://www.capterra.com/p/133808/Ideagen-InPhase/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)