# Darkroom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Darkroom the right Photography Studio solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133835/Darkroom/reviews

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Darkroom

3.9 (21)

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Last updated March 13th, 2026

# Reviews of Darkroom

Ease of use

4.0

Customer Service

3.6

## Pros and Cons in Reviews

JS

Jonathan S

PhotographerPhotography, Self-employedUsed the software for: 1-2 years.

“They take a huge portion of your revenue, and on top of that, they make you pay a monthly subscription just to access basic features like site analytics.“

August 2, 2023

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mike H.  
Owner  
Entertainment  
Used the software for: 2+ years

### "review for darkroom photo booth"

November 6, 2019

5.0

Pros

After many attempts getting info from the competition, I found Darkroom to meet and exceed all my expectations for a photo booth system! Simple to use for myself and customers using the booth!

Cons

The odd bug now and again, but developers are on it with online fb chat and support!

Review Source

YN

Yolanda N.  
Owner  
Online Media  
Used the software for: 2+ years

### "Support is horrible! "

December 16, 2024

4.0

Hoping to switch all my software to another company since i dislike the support department.

Pros

The quality is good but takes a lot of time learning the software.

Cons

Support is horrible!!! They are available normal business hours and closed on the weekend. No after 5pm support. Also I have spent so many hours wasted on just waiting for a responded email. The communication is through email which can take an entire day to resolve one small issue. I have so many issues darkroom booth that can’t seem to get resolved. I leave. A message and hope someone returns my call. They have the ability to remote in, but won’t and if they do it can still take an hour just waiting. They will send links to more links of reading material, which is not support. I can find reading material on my own.

Review Source

JS

Jonathan S.  
Photographer  
Photography  
Used the software for: 1-2 years

### "Scammers look out"

August 2, 2023

2.0

They locked me out of my account mind you while I had money in it, wouldn't take the site down, wouldn't help me get back into my account to get my money. Customer support would be like "we talked to our engineers about it." Then silence. I would follow up days later, "we've talked to our engineers." Then silence. What a joke of a company.

Pros

Easy to set up, but that's where it ends.

Cons

They take a huge portion of your revenue, and on top of that, they make you pay a monthly subscription just to access basic features like site analytics.

Review Source

BM

Bernard M.  
Photographer  
Photography  
Used the software for: 2+ years

### "Quick, easy yet powerful "

June 26, 2023

5.0

Pros

The mobile versions are a great benefit in my workflow. The software is a low cost tool for photo editing on the move.

Cons

I can think of nothing negative or missing from Darkroom.

Review Source

VR

Verified Reviewer  
Sales Associate  
Retail  
Used the software for: 1-2 years

### "Darkroom helps my workflow, helps my business grow."

January 17, 2019

5.0

I'm able to get everything to my clients in a timely manner, and have no problems with anything.

Pros

What isn't there to like about this software? Overall, the program as a whole is clean and runs beautifully. The way things are organized inside this program makes it so much easier to edit.

Cons

There are some limitations to editing, which can be great at times but when you need more advanced editing, it's not there. You'll have to go into photoshop for that.

Review Source

MF

Matt F.  
Photographer  
Arts and Crafts  
Used the software for: 2+ years

### "Easy to use but powerful"

March 29, 2019

5.0

If you're a professional photographer, Darkroom is a great piece of software to have in your collection. It's very user friendly and easy to learn, and has many options and functions for your photography. I also like the dropbox intergration. I use dropbox a lot for getting my files online and sharing them or accessing them elsewhere, so being able to easily get them from Darkroom to Dropbox is very nice. And their greenscreen editing is a nice feature as well. Highly recommend Darkroom.

Pros

I enjoy the dropbox integration for easily getting the images online to share. The interface is simple and easy to use, but powerful.

Cons

The price could be better, but for how simple and easy it is yet many many functions it has, I think it's worth it.

Review Source

Wayne S.  
photographer  
Photography  
Used the software for: 1-2 years

### "Great Options and functionality"

January 24, 2020

4.0

Pros

I am a semi-pro photographer, I have used Darkroom since it was launched. While i thing the cost may be a bit much, it is a great piece of software to have in your arsenal . Darkrooms integrations are very useful and assist with my workflow.

Cons

The one thing that I liked the least was the end cost for the product.

Review Source

Mark R.  
Owner  
Events Services  
Used the software for: 6-12 months

### "Industry standard in photo processing software"

January 26, 2019

5.0

I use various versions of Darkroom for event photography and photo booth work.

Pros

Powerful set of features, especially in chromakeying and event photography. Intuitive interface guides you easily. Stable and reliable.

Cons

There is a disconnect in Darkroom Core and Darkroom Booth in reliability. The Booth version is a bit newer to market and as a result has some bugs in it that hopefully will be resolved as it matures.

Review Source

VR

Verified Reviewer  
Manager  
Arts and Crafts  
Used the software for: 6-12 months

### "Good for editing photographs"

March 29, 2020

4.0

Overall Darkroom is fast and very easy to use. Highly recommend it!

Pros

Its clean interface is very intuitive. Very easy to use and with powerful tools, Darkroom is a very good editor.

Cons

The only issue bothering us is the price - it can be a bit more affordable. Apart from that, we don't have any issues with it.

Review Source

VR

Verified Reviewer  
Freelance Photographer  
Fine Art  
Used the software for: Less than 6 months

### "Flashy photos in a moment!"

May 5, 2019

5.0

Pros

I liked all the customization available as well as the easy one-click integration with Photoshop which I use ALL the time.

Cons

So far I've loved everything... working on integrating custom graphics

Review Source

TK

Thileepan K.  
manager  
Computer Hardware  
Used the software for: 6-12 months

### "Darkroom easy photos Retouching tools"

May 31, 2018

4.0

staff learning cost very cheap and we can editing our photos without time waste

Pros

Darkroom User Interface very clean & clear so any type user understand the tools. Darkroom Sell features is different from any other photo editors, because instantly creating and showing previews for your customers before printing, also you can directly publishing & selling product Directly third party websites.

Cons

Darkroom have may tools, so no need additional filters or plugins from third party and easy to learn so your staff training cost very cheap. Darkroom editing tools icon very simple and in front of User Interface so complications free editing application,

Review Source

VR

Verified Reviewer  
Photo Booth tech  
Photography  
Used the software for: 6-12 months

### "LOVE DARKROOM"

March 18, 2019

5.0

Pros

We use Darkroom for 5 of our photo booths. This is so easy to use when we have 2 green screens. No longer do we have to digitally cut out the people. Uploading Graphics, and Backgrounds are so easy! I love that we can save the pictures to Dropbox, and upload right to Facebook. I love the feature to text and email right to clients phone. This was so easy to set up and the tutorials were very helpful! So many options to use we are not even close to using them all.

Cons

None at all this product is the best!

Review Source

EF

Ella F.  
Associate  
  
Used the software for: 6-12 months

### "The system is great for simple edits and organizing a catalog, nevertheless I was underwhelmed."

March 14, 2018

3.0

Pros

Great for cataloging and organizing orders. The software does not bog down the computer like some other editing softwares.

Cons

The limitations for editing. Only if you connect this with Photoshop is this really worth anything.

Review Source

AH

Angelo H.  
Photographer  
  
Used the software for:

### "Not quite the all-in-one software"

June 7, 2017

2.0

Pros

Reminds me a lot of a very old software from the early computer days. It's light, simple, and easy to use.

Cons

Too old looking. It isn't attractive. Having to find HELP to use, or to find how to use some features were difficult.

Review Source

Nadine B.  
recensione  
Internet  
Used the software for: I used a free trial

### "recensione Dark"

November 17, 2022

5.0

esperienza piacevole

Pros

le opzioni avanzate che erano a disposizione

Cons

non saprei mi sono divertita nell'utilizzo esperienza piacevole

Review Source

SW

Sabastian W.  
CEO  
Entertainment  
Used the software for:

### "Not a bad start if you're just starting and have money to burn"

April 12, 2018

3.0

It's a basic program with basic features. If you're just starting out, this is a great product.

Pros

Darkroom is great for beginners who don't care about price and don't need a lot of features available on various other platforms.

Cons

Kind of dated. The features are there, but it seems to have been left in the dark, so to speak, with regards to newer programs available. Cost is a little high for what it offers.

Review Source

VR

Verified Reviewer  
Visual Storyteller  
  
Used the software for: Less than 6 months

### "An okay program"

November 18, 2017

2.0

Pros

It's light, simple, and easy to use. Other than that this program could use some drastic improvements

Cons

Too old looking. It isn't interesting enough for me personally from a design standpoint.. hard to find how to use some features.

Review Source

JC

Jesus C.  
Owner  
Photography  
Used the software for: 1-2 years

### "Darkroom Booth is amazing."

February 22, 2017

5.0

I own a photo-booth company and I really don't want to emphasize the greatness of the software, but rather the amazing customer service Darkroom offers. Several times I've needed help with updates and they have always been there for me. Strongly recommended.

Pros

Amazing customer service.

Review Source

CC

Cary C.  
  
  
Used the software for:

### "I wouldn,t wish this software on my own enemy"

July 14, 2015

2.0

This is a shady company that offers no support and they charge $100 an hour. they only exist to sell you over priced upgrades. find another solution

Review Source

AG

Amit G.  
Director  
Photography  
Used the software for: Less than 6 months

### "Great for Event Photography"

February 6, 2019

3.0

Print on site at events is our Buisness and DR helps us to do just that.

Pros

Addition of green screen in 9.2 is great.

Cons

I think the whole interface looks very dated, and think the program could do with a facelift.

Review Source

FP

Florin P.  
PR Manager  
Computer Hardware  
Used the software for: Less than 6 months

### "Good experience, but can be greater"

February 28, 2018

3.0

Pros

easy to use, easy to set up, in one word easy. They could extend the scope of utility a bit, but good value for money

Cons

they could extend the scope of utility and decrease the price, it should be more affordable for every day users

Review Source

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