Who Uses This Software?

B2B wholesale distributors & manufacturing businesses that want to manage their daily workflow online: from accepting orders to managing their products, catalog and customers through a single platform


Average Ratings

10 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • B2B Wave
  • www.b2bwave.com
  • Founded 2015
  • United Kingdom

About B2B Wave

The most user-friendly software for B2B, wholesale and manufacturing businesses that need an easy ecommerce platform. Create an online catalog, add multiple price lists, accept orders, manage customers, send marketing emails, connect to your accounting tool, integrate other tools through the API. B2B Wave includes a B2B Customer Portal for accepting orders, a Sales Rep Portal where your reps add customers and orders, and a Management Dashboard for managing everything. Try it free for 30 days.


B2B Wave Features

  • Catalog Creation
  • Content Library
  • Content Management
  • Cross Selling Functionality
  • Custom Product Attributes
  • Customizable Catalogs
  • Desktop Publishing
  • Pricing Management
  • Product Comparison
  • Search
  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Back Order Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management

B2B Wave Reviews Recently Reviewed!


This has to be one of the best systems on the market and it's simple and easy to set up and use.

Jan 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Wholesale e-commerce sales are simple and easy to achieve and my customers love its accessibility and find it great to use. Multiple price lists in different currencies are easy to set up and each product can have as much or as little details as required. Attached payment gateway (WorldPay or PayPal) are perfect for growth of online sales. The system has loads of little addons that make this system perfect for any business looking to wholesale online from 1 to 1000+ products. Having used other more expensive systems like TradeGecko this is without a doubt the best system I have used in a long time. Customer support is great and it's the first time any company has acted on suggestions made by their customers. The system continues to grow and just gets better.

Cons: Missing a few integrations like CRM, MailChimp & multiple warehouse options. Have yet to find anything wrong with the system.

Overall: Without B2B Wave I wouldnt have an online business. My customers can purchase my products 24/7 and pay instantly as well as having full control over how and when their products are dispatched. Set up an API to connect B2B Wave to warehousing and delivery to make one perfect ly connected system.

Vendor Response

by B2B Wave on February 15, 2018

Thank you so much for your kind words. We deeply value our customer feedback¿ we are already working on some new exciting features that will enhance your experience with our software. We are looking forward to helping your flourish and grow more!

Without B2B Wave we wouldn't be where we are now. We've increased our monthly turn over by 1200%!

Jul 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to Use!

Extremely Versatile!

Super Fast!

Fantastic Support!

Cheap Monthly Price!

Cant be beaten!

Overall: The team is always very goof at B2B Wave. I don't even have to report a bug to them, the minute something goes wrong they are notified immediately and working on it straight away. It does everything you need plus more!

Vendor Response

by B2B Wave on July 26, 2017

Thank you very much Ryan! It's been a pleasure working with you.

Remaining flexible for accommodating our customers needs, has been a priority for us from day one. We look forward to helping grow even more.

Ordering Portal

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use

Good API

Great Support

Fast!

Cons: Nothing to add here. Everything challenge we have put to B2B Wave has been resolved.

Overall: Looking for the right software is daunting and making the wrong choice can be detrimental to your business. We spent over a year testing ordering portal software. B2B Wave was the right decision and has added tremendous value to our business and to our customers.

We were looking for an ordering portal which could integrate with our stock management and accounting software. This was easily achieved due to B2B Wave having an outstanding API, support and a clear understanding of our business.

The value B2B Wave has added to our business in the past 6 months is unbelievable and I highly recommend them. Thank you for making such great software and keep up the good work.

Excellent product for wholesale businesses. Excellent support.

Jul 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use for customers as well as administrators.

The team and B2B is very helpful and were happy to customise software to meet our requirements.

Cons: it would be an improvement if software connected directly to myob. Currently we use some middleware to connect to myob.

Vendor Response

by B2B Wave on July 13, 2018

Thank you so much for your review! We have been working diligently to make our software easy-to-use for our customers and their customers too. We are always looking for ways to improve and new integrations are in our roadmap.

Excellent trade site solution

Mar 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: B2B is a fantastic way to serve my trade customers. It's incredibly easy to use and my customers love it. There's plenty of really useful functionality, like the PDF catalogue generator that saves hours of design time.

The customr service is also excellent - I've needed a few custom changes made to my ordering and they've sorted them super fast - everything that makes my job easier.

Our customers love it, easy to use, great support from B2B team also!

Sep 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Different way to display products by category. Favorite system for easy quick reorder. Useful for company with a lot of SKU's

Cons: Hard to say, it fits our needs at the moment! It could be improved as far as Stats goes, maybe how many visit on the login page (customers who went to that page but did not login.

Easy Setup, Excellent customer service

Aug 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: exceptional value for money, perfect usability, smart and efficient Team in the Background. always helpful even with tricky and customized Solutions.

Implementation has been an important step for further development of our international business.

Overall: easy order processing and implementation

Vendor Response

by B2B Wave on August 18, 2017

It has been a pleasure having you as a customer & getting your feedback about our software. Looking forward to helping you grow.

Amazing tool to scale up your wholesale business. Fantastic customer service!

Aug 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: A great example of what good customer service should be, they deliver happiness every time!

The system is super easy to use and very easy for your customers to use, it definitely helps to increase sales. It takes very little time to set it up and they offer a free trial.

We have made many customizations to allow us to integrate the API data to our inventory software.

The price of the service can't be beaten for the value it offers!!

Cons: It would be nice to have an Ipad application that we can place orders offline when there is no internet connection.

Vendor Response

by B2B Wave on August 09, 2017

Thank you for your kind words Yannis. We're very happy to help you scale your business! Also, thank you for your valuable feedback, greatly appreciated!

Amazing Support!

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use - very user friendly. Ability to customize per customer.

Cons: Somewhat limited - but can usually find a work around.

Overall: The support at B2B Wave is awesome! They are extremely helpful and respond to all my questions timely. Very happy with them!

Great Product! Even better customer service!

May 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use. BEST customer service. Customer friendly.

Overall: Easy for customers to order. Expanded sales territory.

Vendor Response

by B2B Wave on May 05, 2017

Thank you so much for your review and for highlighting our amazing customer support team.

We are working very hard to constantly improve our product and our services and your review and comments are encouraging us to continue working in this direction.