--- title: "B2B Wave Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about B2B Wave Software - reviews, pricing plans, popular comparisons to other Headless eCommerce products and more." source_url: "https://www.capterra.com/p/133836/B2B-Wave/" page_type: "product" language: "en" --- # B2B Wave Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) B2B Wave ## What is B2B Wave? B2B Wave is a simpler B2B eCommerce platform purpose-built for wholesalers and distributors managing complex pricing, catalogs, and ordering. It helps businesses digitize and automate the buying experience while supporting pricing, ordering, and account structures common in B2B commerce. The platform brings online ordering, customer catalogs and pricing, quotes, and order management into a single self-service portal for customers, sales teams, and operations. B2B Wave improves order accuracy, reduces manual errors, and lowers operational costs. B2B Wave integrates with accounting, inventory, payment, and ERP systems, allowing wholesalers to modernize their B2B eCommerce experience without replacing backend systems. Key capabilities include: Branded B2B storefronts and digital catalogs, customer-specific pricing and quotes, bulk ordering and quick reorders, product and order management with bulk import/export, and a mobile ordering app for sales reps (iOS/Android). ## What is B2B Wave used for? [B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Distribution](https://www.capterra.com/distribution-software/) Recognitions Shortlist Best ease of use Overall rating Based on 52 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $350 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Distribution / 2025 Our "Best of" badge program showcases products with the highest ratings... - B2B eCommerce Platform / 2025 - Catalog Management / 2025 - Small Business eCommerce / 2025 Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.9 +− Features4.7 Value for Money4.9 Ease of Use4.9 Customer Service5.0 Rating Breakdown 4.9 Features4.7 Value for Money4.9 Ease of Use4.9 Customer Service5.0 ## B2B Wave Reviewers Verdict Updated September 2026 AI summary - B2B Wave is a fit for small wholesale businesses, distributors, and suppliers looking to digitize customer and order management. - Its main advantage is responsive customer support and ease of use, with helpful onboarding and ongoing assistance. - Teams benefit from faster order processing, improved inventory visibility, and fewer manual errors in daily operations. - Some key downsides are limited options for advanced order editing, backorder management, and site customization compared to some alternatives. - It suits companies prioritizing efficient B2B sales workflows but may not meet needs for extensive branding or complex inventory tracking. ## B2B Wave alternatives Highest Rated [Wholesale Suite](https://www.capterra.com/p/204219/Wholesale-Suite/) [4.9 (88)](https://www.capterra.com/p/204219/Wholesale-Suite/reviews/) Starting price $148.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204219/Wholesale-Suite/) [4.3 (662)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (60)](https://www.capterra.com/p/110250/OnPrintShop/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) [4.5 (102)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) [View all alternatives](https://www.capterra.com/p/133836/B2B-Wave/alternatives/) ## FAQs about B2B Wave Overview ### What problems does B2B Wave solve? B2B Wave solves slow, manual wholesale ordering, fragmented customer and order data, and poor stock visibility by giving buyers a simple self-service portal with account history, pricing, and real-time inventory. Wholesale sales teams, distributors, and small operations managers benefit most through easier onboarding, accounting integrations, offline trade-show ordering, and fewer support-heavy order corrections. Answer based on 48 reviews Overview ### Which roles and teams benefit most from B2B Wave? B2B Wave is most used by business owners, founders, presidents, and other executives who need tighter control over wholesale operations. Operations, finance, sales, and commercial teams benefit from using it to manage orders, invoicing, inventory visibility, customer accounts, and distributor workflows while supporting day-to-day business growth. Answer based on 52 reviews Overview ### What company size and industries is B2B Wave built for? B2B Wave serves small businesses in wholesale first, with 98% of reviewers from small companies and 38% in wholesale. It is built for B2B brands, wholesale distributors, manufacturers, and suppliers, with additional use across consumer goods and sporting goods, each representing 8% of reviewers. Answer based on 52 reviews Features and Usability ### What are the key features of B2B Wave? B2B Wave includes core order and invoice management, inventory management with real-time stock visibility, and customer accounts with customer history. Differentiating features include customizable customer portals, customer-specific pricing and privacy groups, product catalog and PDF catalog creation, plus API and QuickBooks/Xero integrations for accounting and warehouse workflows. Answer based on 40 reviews Integrations ### Which third-party tools and platforms does B2B Wave integrate with? B2B Wave connects natively to Shopify, QuickBooks Online, Square Payments, Veeqo, and Zapier, and also supports Adyen, Avalara, Brightpearl, Fishbowl, Mailchimp, PayPal, ShipStation, Stripe, Xero, Zoho CRM, and Zoho Inventory. The catalog lists about 20 integrations across ecommerce, accounting, payments, shipping, and CRM. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does B2B Wave offer? B2B Wave provides live online sessions and documentation for team training and onboarding. Live online sessions support guided setup and direct instruction, while documentation gives teams written reference material for self-paced learning and later review of product features and steps. Answer based on 3 reviews Getting Started and Support ### What customer support options does B2B Wave offer, and how do users rate the experience? B2B Wave offers email/help desk, phone support, an FAQ/forum, and a knowledge base. Users generally describe support as fast, helpful, patient, and effective during setup, customization, and ongoing questions. Some mention occasional slower response times or gaps in self-service help, but support interactions are usually rated positively. Answer based on 40 reviews Features and Usability ### How customizable is B2B Wave for a wholesale site? B2B Wave supports useful wholesale site customization, especially for customer-specific settings, layout changes, and workflow adjustments. Small business teams often value the ability to request tailored changes without heavy coding. Design control can feel more limited for teams wanting deeper storefront styling, but most B2B sellers find the available flexibility sufficient. Answer based on 14 reviews Bugs and issues ### Does B2B Wave have many bugs or reliability issues? B2B Wave runs reliably for most businesses and handles day-to-day ordering without frequent technical problems. Small business teams often describe it as stable and easy to depend on, while some mention occasional data or upload issues. When problems appear, support usually responds quickly and provides fixes or workarounds. Answer based on 16 reviews ## Features AI summary Based on 374 Headless eCommerce reviews Capterra data shows that buyers of distribution software rank the following features as their top priorities: - **Inventory Tracking** (**60%** of reviewers rated this feature as critical) - **Inventory Management** (**67%**) - **Order Management** (**64%**) B2B Wave includes **Inventory Management** and **Order Management**, giving businesses a way to control stock levels and handle sales orders more efficiently. However, it does not include **Inventory Tracking**. Instead, it offers other features that reviewers also rate as important, including **Purchasing & Receiving** (**51%**) and **Shipping Management** (**51%**). These features help businesses manage inbound goods and outbound deliveries, helping teams keep products moving accurately from purchase to fulfillment. Inventory Management 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Order Management 4.6 (28) 64.29% of 28 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Shipping Management 4.3 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers For B2B 4.9 (24) 66.67% of 24 reviewers that rated this feature as important or highly important Serves B2B organizations Customer Management 4.5 (18) 66.67% of 18 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Catalog Management 4.6 (16) 62.50% of 16 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price B2B Wave 69 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bulk Ordering: Accept and track orders with multiple items - Catalog Creation: Create catalogs of products and/or services - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Categorization/Grouping: Organize and group data or items based on various criteria - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Database Publishing: Partially or fully automated creation of formatted publications from unformatted data - Delivery Management: Manage order deliveries until they are received by the customers - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Storage: Store and organize documents in a centralized system - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Marketing: Create and send email blasts/campaigns - For B2B: Serves B2B organizations - For Small Businesses: Designed for small businesses - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Layout & Design: Configure publication's layout before publishing - Localization Automation: Adapt content to display differently based on viewer location - Merchandising: The activity of promoting the sale of goods at retail - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Online Catalog: An online catalog of inventory that customers can view - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Quotes/Estimates: Generate quotes or estimates for customers - Reordering: Accept and track repeat orders - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Warehouse Management: Manage and track operations and inventory within warehouses - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.7 (52) 4.7 Based on 52 reviews ## Pricing Value for money 4.9 (52) Free Trial Pro Plan $350.00 Flat Rate,Per Month Value for money 4.9 (52) 4.9 Based on 52 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (52) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (52) 5.0 Based on 52 reviews ## User reviews Overall rating 4.9 Based on 52 reviews Filter by rating 5(47) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Sanat R. Engineering Ops. Medical Devices ### "Intuitive Ordering Platform That Makes Business Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2026 Overall, our experience with B2B Wave has been very positive — it has streamlined our ordering process and made day-to-day operations significantly easier for our team. It's a reliable platform that we've come to depend on for our business needs Pros B2B Wave is incredibly easy to use and intuitive, making the ordering process seamless and efficient for our team. Their customer support has also been outstanding, always ready to help whenever we need assistance. Cons The reporting and analytics features could be more robust and detailed to better support business decisions. Additionally, customer service response times through Teams could be improved for a smoother support experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ED Ellen D. Owner Food & Beverages ### "Easy experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2025 We were spending two whole workdays writing up orders, so we knew we needed a better solution. Honestly, first we tried a competitor and it was way too complicated. B2B Wave was a really easy solution. \[sensitive content hidden\] provided a smooth, no pressure sales option, answering multiple questions prior to even signing on. My head spun as I watched \[sensitive content hidden\] go to work getting us set up really quickly. He was also tireless in answering my questions as I learned to navigate the new system for our wholesale coffee company. I was a bit nervous about getting all of our customers onboarded, but to my surprise they were excited about the ordering portal and jumped right in. I wish we had signed up sooner. Thanks, B2B wave! Pros The folks are friendly, efficient, and eager to make it a smooth experience. No pressure and no coding experience necessary. Cons \- At first I was worried about the cost, but it proved to be competitive with similar companies, and well worth it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SY Simon Y. Manager Electrical/Electronic Manufacturing ### "JS PowerSolutions feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 30, 2025 Excellent! Been thru support with several other options and yours is by far the best. No big custom coding needed. Pros Simple, fast support. Got my site up in a few days and it just works. Easy QB integration, and have nice structure. Cons As of now, it is great, but it feels like there's features to be added as I get more into the system. Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) Odoo provides a larger platform with more options, but needs for a software specialist to deploy well. Personally, I found myself sitting and typing codes and such to make it work, spending all my time on getting it nice where b2bWave did all the basics for me upfront. Alternatives considered [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) [Odoo](https://www.capterra.com/p/135618/Odoo/) [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reasons for choosing B2B Wave Ease of understanding the platform and implementing functions Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PG Peter G. COO Apparel & Fashion ### "A great step to digitise your B2B Agent Sales" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 9, 2024 Good - B2BWave was a step in our journey to digitise the B2B sales process. We have only moved from it due to an ERP implementation and the need to serve more customers directly hence we setup a separate B2B Shopify Store Pros The way agents can log-in as customers and place orders. Thy can also pull off their own reports. Cons Basic UI - fine for agents but not customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HR Hollie R. Commercial Director Apparel & Fashion ### "Would highly recommend B2Bwave!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2024 Quick replies and support from the team. Pretty platform. Easy to navigate. Overall we love the system and so do our retailers who use it from the front end. Pros We have been working with B2Bwave now for 2-3 years and we wish we had it sooner! The platform has saved so much time in what was previously a very manual & tedious way of creating orders & invoices. As a very bespoke company with lots of very bespoke options in terms of how our customers order with us, B2B wave has managed to cater to all of these efficiently when other platforms were unable to and this was our biggest issue in finding a partner and platform to work with. The integration with Xero is an added touch. With the click of one button, the information is transferred across & the the reconciliation of payments is fed back to B2B wave quickly with copies of the payments and invoices, easily viewable from our retailers accounts meaning we get far less enquiries from them now so we can allocate this time elsewhere!! Im really pleased with how the platform works together and how easy it is to use. Our retailers have also commented that it is one of their favourite portals to use compared to other Brand they work with. It is pretty, easy to understand and navigate. I would recommend to anyone looking for a similar solution in streamlining their order & invoice processing, especially if you are looking for a system to also look pretty from the front end (a main thing we were struggling to find). Cons No cons as such. In general when we ask for certain updates or provide feedback on things that are missing that would help us they are receptive to finding a solution. The main thing we are missing is the option of generating delivery notes. This is something we have fedback a few times and I would like to see this built quicker but they are actively open to looking into this and I do hope something they will implement soon. Switched from [Zedonk](https://www.capterra.com/p/77252/Zedonk-Software/) We required something that enabled our customers to access and order directly whilst looking pretty from the front end, and was easy to use. Previously they emailed their orders which we transferred across and as the company grew, this became unmanageable! Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [Zedonk](https://www.capterra.com/p/77252/Zedonk-Software/) Reasons for choosing B2B Wave There was a couple of others but I cannnot recall their names at the moment! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Cherry B. Managing Director Wholesale ### "B2B Wave the best decision for our website " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2024 Amazing the team at support are always willing to help. We spent a bit of time with them when we set our site up they were amazing. 6 years later they are still amazing adding the little extras to our site, answering our questions very promptly and friendly. Pros It is such a great platform so easy to use. Website looks amazing. I like how we can set customer pricing add data sheets lots of photos. Cons It does not work with MYOB. Understand it may be out of B2B Waves control. But it would be the icing on the cake for us. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) We needed an online sales tool. Our customer could log in see the products, pricing and make orders. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Brennan C. COO Co-Owner Sporting Goods ### "COO / Co-owner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2024 Our overall experience so far has been great. I appreciate the responsiveness of their customer service and their willingness to get on a call to help when needed. \[sensitive content hidden\] is very helpful and really appreciate how much he has worked with our company. Pros The learning curve of the platform is very low, allowing our company to get up to speed quickly and start selling products to our customers. Wave has been very open to making changes to their platform. I appreciate the person who helped onboard me (\[sensitive content hidden\]) and his willingness to listen and implement the changes we need to be as successful as possible using the platform. Additionally, Wave has made these changes at little to no cost. The cost of the system is very reasonable compared to competitors. Although we haven't used the API yet, it's great to know that the system has an open API, which will allow us to connect with various other systems in the future. Cons We would like more options for creating pages and customizing the overall look and feel of the site. While we can edit the HTML, it’s more limited compared to other systems like Shopify. That said, since we're using the system for B2B sales and not B2C, the need for extensive customization is low and not a critical factor for a B2B platform. It would also be great to see more information displayed on the dashboard. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Wave has better and more robust B2B systems. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) [Shopify](https://www.capterra.com/p/83891/Shopify/) Reasons for choosing B2B Wave Cost was the number one factory. Second was features such as having users login. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG David G. Chief Executive Officer Wholesale ### "Our new Secret Sales weapon" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2024 \[sensitive content hidden\] has been a pleasure to work with - also done some awesome videos to make adoption easy and speedy. Pros This platform is super fast and easy to use. Cons Some fine tuning still to be done and in progress. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Joey P. Product Manager Hospital & Health Care ### "great product with outstanding support for hearing aid company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2024 Pros Their ability to provide a flexible and effective platform for managing customers and orders with outstanding support and custom features for our specific business needs. Cons Nothing - great product with tremendous customer support Alternatives considered [OpenCart](https://www.capterra.com/p/143516/OpenCart/) Reasons for choosing B2B Wave much less expensive but still flexible and effective for our business needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Shane L. Own Label Sales and Support Consultant Environmental Services ### "B & V Chemicals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 21, 2024 Very good, the set up process has been very straightforward and user feedback positive. Pros Very simple to work with, clear instructions and good guidance from support. Cons Nothing of note, so far any queries I have had were dealt with quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/133836/B2B-Wave/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.