# B2B Wave Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about B2B Wave Software - reviews, pricing plans, popular comparisons to other Distribution products and more.

Source: https://www.capterra.com/p/133836/B2B-Wave

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# 

 B2B Wave Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

B2B Wave

## What is B2B Wave?

B2B Wave is a simpler B2B eCommerce platform purpose-built for wholesalers and distributors managing complex pricing, catalogs, and ordering. It helps businesses digitize and automate the buying experience while supporting pricing, ordering, and account structures common in B2B commerce. The platform brings online ordering, customer catalogs and pricing, quotes, and order management into a single self-service portal for customers, sales teams, and operations. B2B Wave improves order accuracy, reduces manual errors, and lowers operational costs. B2B Wave integrates with accounting, inventory, payment, and ERP systems, allowing wholesalers to modernize their B2B eCommerce experience without replacing backend systems. Key capabilities include: Branded B2B storefronts and digital catalogs, customer-specific pricing and quotes, bulk ordering and quick reorders, product and order management with bulk import/export, and a mobile ordering app for sales reps (iOS/Android).

## What is B2B Wave used for?

[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Distribution](https://www.capterra.com/distribution-software/)

Overall rating

Based on 52 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$350

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## B2B Wave alternatives

Highest Rated

[Shopamine](https://www.capterra.com/p/10008735/Shopamine/)

[5.0 (30)](https://www.capterra.com/p/10008735/Shopamine/reviews/)

Starting price

$345.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10008735/Shopamine/)

[4.3 (655)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.2 (2,004)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Wholesale Suite](https://www.capterra.com/p/204219/Wholesale-Suite/)

[4.9 (88)](https://www.capterra.com/p/204219/Wholesale-Suite/reviews/)

Starting price

$148.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/204219/Wholesale-Suite/)

[View all alternatives](https://www.capterra.com/p/133836/B2B-Wave/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Order Management

4.6 (28)

64.29% of 28 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

For B2B

4.9 (24)

66.67% of 24 reviewers that rated this feature as important or highly important

Serves B2B organizations

Customer Management

4.5 (18)

66.67% of 18 reviewers that rated this feature as important or highly important

Store and organize information about customers and previous interactions

Catalog Management

4.6 (16)

62.50% of 16 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

Mobile Access

4.4 (16)

50.00% of 16 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Communication Management

4.5 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

B2B Wave 69 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage customer orders that cannot be filled immediately due to out-of-stock items

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Accept and track orders with multiple items

Create catalogs of products and/or services

Create and manage digital catalog of products/services with their details, specifications, and price

Organize and group data or items based on various criteria

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Create labels for products that contain required information such as colors, sizes, dates, etc.

Import and export data to and from software applications

Protect sensitive data for digital privacy

Partially or fully automated creation of formatted publications from unformatted data

Manage order deliveries until they are received by the customers

Track products that are for sale at a reduced price or part of coupon promotions

Store and organize documents in a centralized system

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Create and send email blasts/campaigns

Serves B2B organizations

Designed for small businesses

Management of inbound and outbound shipments in the context of international trade

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Configure publication's layout before publishing

Adapt content to display differently based on viewer location

The activity of promoting the sale of goods at retail

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and handle various international currencies

Manage and support multiple languages

Manage and support multiple locations

An online catalog of inventory that customers can view

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more

Tool used to determine accurate pricing and product eligibility for borrowers

Present a catalog of inventory that customers can view

Capture, organize and track product-specific data and information in a centralized location

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Accept and track repeat orders

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

An order generated by a seller to a customer, containing details about products or services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Optimize and manage the search engine optimization efforts for a website or digital content

Manage and track orders being shipped to customers

Checkout of online store

Manage all supplier data and operations

Set up connections to third-party platforms to improve business processes

Manage and track operations and inventory within warehouses

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.7 (52)

4.7

Based on 52 reviews

## Pricing

Value for money

4.9 (52)

Free Trial

Pro Plan

$350.00

Flat Rate,Per Month

Value for money

4.9 (52)

4.9

Based on 52 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (52)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (52)

5.0

Based on 52 reviews

## User reviews

Overall rating

4.9

Based on 52 reviews

Filter by rating

5(47)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Sanat R.

Engineering Ops.

Medical Devices

### "Intuitive Ordering Platform That Makes Business Easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2026

Overall, our experience with B2B Wave has been very positive — it has streamlined our ordering process and made day-to-day operations significantly easier for our team. It's a reliable platform that we've come to depend on for our business needs

Pros

B2B Wave is incredibly easy to use and intuitive, making the ordering process seamless and efficient for our team. Their customer support has also been outstanding, always ready to help whenever we need assistance.

Cons

The reporting and analytics features could be more robust and detailed to better support business decisions. Additionally, customer service response times through Teams could be improved for a smoother support experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ED

Ellen D.

Owner

Food & Beverages

### "Easy experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2025

We were spending two whole workdays writing up orders, so we knew we needed a better solution. Honestly, first we tried a competitor and it was way too complicated. B2B Wave was a really easy solution. \[sensitive content hidden\] provided a smooth, no pressure sales option, answering multiple questions prior to even signing on. My head spun as I watched \[sensitive content hidden\] go to work getting us set up really quickly. He was also tireless in answering my questions as I learned to navigate the new system for our wholesale coffee company. I was a bit nervous about getting all of our customers onboarded, but to my surprise they were excited about the ordering portal and jumped right in. I wish we had signed up sooner. Thanks, B2B wave!

Pros

The folks are friendly, efficient, and eager to make it a smooth experience. No pressure and no coding experience necessary.

Cons

\- At first I was worried about the cost, but it proved to be competitive with similar companies, and well worth it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SY

Simon Y.

Manager

Electrical/Electronic Manufacturing

### "JS PowerSolutions feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 30, 2025

Excellent! Been thru support with several other options and yours is by far the best. No big custom coding needed.

Pros

Simple, fast support. Got my site up in a few days and it just works. Easy QB integration, and have nice structure.

Cons

As of now, it is great, but it feels like there's features to be added as I get more into the system.

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Odoo provides a larger platform with more options, but needs for a software specialist to deploy well. Personally, I found myself sitting and typing codes and such to make it work, spending all my time on getting it nice where b2bWave did all the basics for me upfront.

Alternatives considered

[Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

[Odoo](https://www.capterra.com/p/135618/Odoo/)

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reasons for choosing B2B Wave

Ease of understanding the platform and implementing functions

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PG

Peter G.

COO

Apparel & Fashion

### "A great step to digitise your B2B Agent Sales"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 9, 2024

Good - B2BWave was a step in our journey to digitise the B2B sales process. We have only moved from it due to an ERP implementation and the need to serve more customers directly hence we setup a separate B2B Shopify Store

Pros

The way agents can log-in as customers and place orders. Thy can also pull off their own reports.

Cons

Basic UI - fine for agents but not customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HR

Hollie R.

Commercial Director

Apparel & Fashion

### "Would highly recommend B2Bwave!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 15, 2024

Quick replies and support from the team. Pretty platform. Easy to navigate. Overall we love the system and so do our retailers who use it from the front end.

Pros

We have been working with B2Bwave now for 2-3 years and we wish we had it sooner! The platform has saved so much time in what was previously a very manual & tedious way of creating orders & invoices. As a very bespoke company with lots of very bespoke options in terms of how our customers order with us, B2B wave has managed to cater to all of these efficiently when other platforms were unable to and this was our biggest issue in finding a partner and platform to work with. The integration with Xero is an added touch. With the click of one button, the information is transferred across & the the reconciliation of payments is fed back to B2B wave quickly with copies of the payments and invoices, easily viewable from our retailers accounts meaning we get far less enquiries from them now so we can allocate this time elsewhere!! Im really pleased with how the platform works together and how easy it is to use. Our retailers have also commented that it is one of their favourite portals to use compared to other Brand they work with. It is pretty, easy to understand and navigate. I would recommend to anyone looking for a similar solution in streamlining their order & invoice processing, especially if you are looking for a system to also look pretty from the front end (a main thing we were struggling to find).

Cons

No cons as such. In general when we ask for certain updates or provide feedback on things that are missing that would help us they are receptive to finding a solution. The main thing we are missing is the option of generating delivery notes. This is something we have fedback a few times and I would like to see this built quicker but they are actively open to looking into this and I do hope something they will implement soon.

Switched from

[Zedonk](https://www.capterra.com/p/77252/Zedonk-Software/)

We required something that enabled our customers to access and order directly whilst looking pretty from the front end, and was easy to use. Previously they emailed their orders which we transferred across and as the company grew, this became unmanageable!

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

[Zedonk](https://www.capterra.com/p/77252/Zedonk-Software/)

Reasons for choosing B2B Wave

There was a couple of others but I cannnot recall their names at the moment!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Cherry B.

Managing Director

Wholesale

### "B2B Wave the best decision for our website "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2024

Amazing the team at support are always willing to help. We spent a bit of time with them when we set our site up they were amazing. 6 years later they are still amazing adding the little extras to our site, answering our questions very promptly and friendly.

Pros

It is such a great platform so easy to use. Website looks amazing. I like how we can set customer pricing add data sheets lots of photos.

Cons

It does not work with MYOB. Understand it may be out of B2B Waves control. But it would be the icing on the cake for us.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

We needed an online sales tool. Our customer could log in see the products, pricing and make orders.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BC

Brennan C.

COO Co-Owner

Sporting Goods

### "COO / Co-owner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 15, 2024

Our overall experience so far has been great. I appreciate the responsiveness of their customer service and their willingness to get on a call to help when needed. \[sensitive content hidden\] is very helpful and really appreciate how much he has worked with our company.

Pros

The learning curve of the platform is very low, allowing our company to get up to speed quickly and start selling products to our customers. Wave has been very open to making changes to their platform. I appreciate the person who helped onboard me (\[sensitive content hidden\]) and his willingness to listen and implement the changes we need to be as successful as possible using the platform. Additionally, Wave has made these changes at little to no cost. The cost of the system is very reasonable compared to competitors. Although we haven't used the API yet, it's great to know that the system has an open API, which will allow us to connect with various other systems in the future.

Cons

We would like more options for creating pages and customizing the overall look and feel of the site. While we can edit the HTML, it’s more limited compared to other systems like Shopify. That said, since we're using the system for B2B sales and not B2C, the need for extensive customization is low and not a critical factor for a B2B platform. It would also be great to see more information displayed on the dashboard.

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Wave has better and more robust B2B systems.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reasons for choosing B2B Wave

Cost was the number one factory. Second was features such as having users login.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DG

David G.

Chief Executive Officer

Wholesale

### "Our new Secret Sales weapon"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2024

\[sensitive content hidden\] has been a pleasure to work with - also done some awesome videos to make adoption easy and speedy.

Pros

This platform is super fast and easy to use.

Cons

Some fine tuning still to be done and in progress.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Joey P.

Product Manager

Hospital & Health Care

### "great product with outstanding support for hearing aid company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2024

Pros

Their ability to provide a flexible and effective platform for managing customers and orders with outstanding support and custom features for our specific business needs.

Cons

Nothing - great product with tremendous customer support

Alternatives considered

[OpenCart](https://www.capterra.com/p/143516/OpenCart/)

Reasons for choosing B2B Wave

much less expensive but still flexible and effective for our business needs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Shane L.

Own Label Sales and Support Consultant

Environmental Services

### "B & V Chemicals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 21, 2024

Very good, the set up process has been very straightforward and user feedback positive.

Pros

Very simple to work with, clear instructions and good guidance from support.

Cons

Nothing of note, so far any queries I have had were dealt with quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133836/B2B-Wave/reviews/)

Popular comparisons

[Wholesale Suite vs B2B Wave](https://www.capterra.com/compare/133836-204219/B2B-Wave-vs-Wholesale-Suite)[ewiz commerce vs B2B Wave](https://www.capterra.com/compare/133836-203698/B2B-Wave-vs-ewiz-commerce)

[nopCommerce vs B2B Wave](https://www.capterra.com/compare/133836-148685/B2B-Wave-vs-nopCommerce) 

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

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