# Simple Interact Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Simple Interact Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more. Source: https://www.capterra.com/p/133837/Simple-Interact --- # Simple Interact Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Simple Interact ## What is Simple Interact? Simple Interact is a leading Front Office Automation company that helps healthcare facilities across the United States run more efficiently and profitably by boosting staff productivity, reducing provider burnout, and elevating the patient experience. Our one-stop platform automates front office workflows such as patient intake forms, check-in, consents, patient engagement, reminders, 2-way SMS, online reputation, scheduling and referral management. What sets us apart is our focus on: - simplifying the user experience to boost patient participation and staff adoption - incorporating customizability into our platform to meet evolving customer and market needs - implementing deep integrations with EMR systems to maximize time savings - relentlessly tracking data to help customers improve their business results ## What is Simple Interact used for? [Patient Management](https://www.capterra.com/patient-management-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Patient Case Management](https://www.capterra.com/patient-case-management-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $150 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Simple Interact?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.simpleinteract.com&name=Simple Interact) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Simple Interact 4.8 (24) VS. [4.3 (497)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $150 Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (24) Ease Of Use 4.3 (909) Value For Money 4.8 (19) Value For Money 4.2 (599) Customer Service 4.9 (19) Customer Service 4.2 (811) ## Simple Interact alternatives [4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [4.6 (109)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [3.9 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar HIPAA Compliant 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Multi-Location 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple locations Multi-Physician 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Supports practices with multiple healthcare professionals Patient Intake 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Patients can register for appointments in advance online Patient Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Simple Interact 41 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Create, update, and manage bookings, itineraries, and reservations Tools to aid in the collection of information to determine a person's problems and symptoms. Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Customize contracts and forms to collect specific information Alter the layout and content of reports Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Digitally sign online documents Compliant with HIPAA, which sets standards for sensitive patient data protection Ability to chat online in real time Communicate using messages within the system Access software remotely via mobile devices Manage and support multiple languages Manage and support multiple locations Supports practices with multiple healthcare professionals In-person, onsite registration Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Notifications that are delivered to users as soon as an event occurs Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Check-in and out via a mobile device or kiosk Send messages via SMS Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Record, update and manage waiting lists Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (23) 4.5 Based on 23 reviews ## Pricing Value for money 4.8 (19) Basic $150.00 Per Month Value for money 4.8 (19) 4.8 Based on 19 reviews ## Integrations [ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ NextGen Enterprise](https://www.capterra.com/p/228336/NextGen-Enterprise/)[ AthenaPortal](https://www.capterra.com/p/241208/AthenaPortal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (19) 4.9 Based on 19 reviews ## User reviews Overall rating 4.8 Based on 24 reviews Filter by rating 5(19) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MJ Michael J. Practice Administrator Mental Health Care ### "Simple Interact- Trimera Health" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2024 Wonderful- we plan on adding more services in 2025 Pros Customer service, easy onboarding and implementation, results! Cons we do not have any complaints with simple interact. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Ramona M. Physician/owner Hospital & Health Care ### "Very useful resource for medical practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 4, 2023 Great collaboration so far, the team is very professional, flexible to the needs of my practice, very easy to work with. Pros Streamlines the process of obtaining information prior to patient visit, reduces the time my office staff needs to acquire and at the information to the chart, flexible in terms of use with EMRs. Cons nothing to complain about so far, the system did require a few tests before going to live, but this is absolutely expected when integrating with a new system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Julie M. Marketing Director Hospital & Health Care ### "impressed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2023 Pros I am impressed with the overall results and their professionalism, including their ability to problem solve when issues arise, focus on customer service, and effectiveness of the software platform. Cons I don't like being required to answer questions on a survey. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 11, 2023 Thank you, Julie! You are a pleasure to work with. We are very excited to have made an immediate positive impact at your hospital. SP Sohail P. CEO Mental Health Care ### "Pasitive Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2022 Pros Simple InterAct Team is understanding, cooperative, offering a platform that’s customizable with easy to use for our patients. We're pleased to be strategically aligned with them....... Cons Turn Around Time when a change is requested Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Amanda T. Performance Improvement Coordinator Medical Practice ### "Wonderful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2021 Reduction in manual process completed by staff are now automated and this has freed up staff to take on other tasks. Reduction in no shows. Improvement in collecting necessary demographics and medical information. Pros Wow this company truly is a product that you want to implement today to streamline your front office automation! The sign-up to implementation has been just as the company name, Simple! The team at Simple Interact is knowledgeable in all areas of front desk. Simple interact will look at implementation from the patients perspective and what your current workflow is and design your forms to meet all expectations without disruption of clinic flow. I can not say enough positive things about this company, their product, and their team they are simply the best! Cons That our organization did not implement sooner! Reasons for choosing Simple Interact We choose Simple Interact due to their willingness to implement and get started right away. We also choose Simple interact due to cost of the other product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2021 Amanda, thank you for sharing your experience with the Simple Interact platform and team! We enjoy working with you and will strive to keep meeting your expectations. JB jody B. Office Manager Medical Practice ### "Amazing Team ! \[SENSITIVE CONTENT HIDDEN\] are top notch!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2020 I cannot say enough about the amazing staff and support at Simple Interact. Their customer service is better than most companies I have ever worked with. They address any issues immediately and are so very friendly. \[SENSITIVE CONTENT HIDDEN\] are an amazing group of people who truly want to make your practices more successful. So thankful for the convenience factor of the software. Patients love being able to fill their paperwork out at home, it just sets up the patients experience for success. I also love the feedback we get via the survey at the end! Pros Integration with the EHR format cutting down registration time at the front desk has been substantially helpful at the front desk. The text message reminders are a huge asset and help keep our patients informed. Cons Sometimes, patients do receive reminders of cancelled appointments , but that is only when cancelled a few days prior. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 10, 2020 Thank you for your kind words Jody! You are a joy to work with and we are thrilled to be part of your practice's success. With regards to the occasional instances when a cancelled appointment gets a reminder, that only happens if staff forgot to cancel in time or if there was an integration connectivity outage. SB Steven B. Physician Health, Wellness and Fitness ### "ENT practice in California " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 1, 2020 My experience with \[SENSITIVE CONTENT HIDDEN\] has been very positive. They have worked hard to help us achieve our goal of a more streamlined intake for patients. Pros Team at Simple Interact work hard to troubleshoot and integrate with our EMR. They address problems as quickly as possible when they arise. They understand the customer’s goals. Cons Integration has been more difficult than expected mainly due to our somewhat archaic EMR. SimpleInteract are smartly adding mobile formatting for our forms and the means to scan ID and insurance cards, which was a feature we needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 10, 2020 Thank you for sharing your positive feedback Dr. B! We have enjoyed assisting your practice in streamlining and automating a lot of your Front Office processes like patient engagement including reminders and broadcast messages, paperless workflow including patient intake and informed consents, and patient satisfaction surveys to improve online reputation. With regards to integration, while we don't have technical limitations on our end, we have to work with the API limitations of the EMR. I'm glad all parties were able to collaborate and overcome challenges to implement an integrated solution. Mark W. VP, Patient Services Health, Wellness and Fitness ### "Highest of Recommendations!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2020 When I signed up to use their services I knew I found a great vendor who would automate all of our communication and paperwork needs. What I didn't know was I actually would find a partner to help us champion our successes together. I highly recommend them and I'm confident you'll be glad to partner with them as well! Pros They were able to automate our communication and electronic form process. I had been looking for a solution for several years but they were the first to offer both out of the box systems along with the customization we needed. Cons So far I have found no negatives. They do a great job! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Kevin G. Physician Medical Practice ### "Excellent product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2019 Great for helping us confirm patients appointments, get Medical History in to the EHR electronically directly from the patient instead of my staff spending hours laboring away each day entering this data. Lastly, patients can provide powerful feedback in a very simple discreet format and I can respond to that feedback immediately if needed. Pros SimpleInteract is an excellent very easy to use product and the team is constantly looking for opportunities to provide more ways to improve the patient - physician - practice experience. Cons Any issues we discovered were aggressively addressed by the SimpleInteract team and resolved or new options were created that hadn’t existed previously to solve problems. The Cons have always been turned in to Pros. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Bryan M. Director of Strategic Projects Medical Practice ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 8, 2019 Pros The product is great, easy to use, and the team is easy to work with. Cons We would really like to see a version that is mobile compatible. We receive a lot of feedback from people suggesting they would be more likely to fill out paperwork in advance if they were able to complete it on a smart phone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 19, 2019 Thank you for sharing your positive feedback and your concern. There is actually no technical constraint on allowing form filling on mobile devices. While we allow form filling on tablets, we intentionally have not allowed it on phones. We feel phones are great for data consumption but not ideal for data entry, especially when a lot of forms are involved. We want to avoid patient frustration by making them go through a non-ideal form filling experience. Having said that, if a form packet has very few forms, perhaps it makes sense to allow form filling on phones as well. We are looking into making this happen. [View all Reviews](https://www.capterra.com/p/133837/Simple-Interact/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)