Simple Interact

Simple Interact


5 / 5
2 reviews

Who Uses This Software?

Medical Practices, Hospitals


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Simple Interact
  • www.simpleinteract.com
  • Founded 2013
  • United States

About Simple Interact

Simple Interact enables medical practices and hospitals to dramatically improve profitability and efficiency by increasing online reviews (on sites like Google, Yelp, Healthgrades), managing negative patient feedback, enabling online and tablet intake, automating appointment reminders and confirmations, digitizing pay-for-performance assessments, and enabling effective patient marketing. In short, we stand for More Patients, Less Paperwork!


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Simple Interact Features

  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling
  • Activity Tracking
  • Assessment Notes
  • Billing & Invoicing
  • Calendar Management
  • Candidate Identification
  • Case List Management
  • Eligibility Verification
  • HIPAA Compliant
  • Medical History Records
  • Patient Records
  • Referral Management
  • Treatment Planning
  • Admissions Management
  • Bed Management
  • Discharge Management
  • Historical Reporting
  • Patient Flow Management
  • Patient Location Tracking
  • Patient Monitoring
  • Real Time Reporting
  • Waiting Time Tracking
  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

Simple Interact Reviews Recently Reviewed!


Fantasic Tool to Oversee Customer/Patient services

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use for us and for the patient. The simple survey allows the patient to answer key customer/patient services questions easily and quickly from their phone or PC. By allowing the patient to give their feedback on their experience within our organization has been so valuable and has given us the opportunity to reach out to those patients that may have had a fantastic experience with us and to those that had a less than optimal experience with us.

Cons: Any Cons that were encountered were quickly resolved by their team within a few days to give us the most optimal experience. We required things that were not normally done and with the high volumes and multiple locations we have it created a challenge for them but everything was resolved quickly.

Vendor Response

by Simple Interact on November 28, 2018

Thank you AJ! We love being part of your forward-thinking organization that understands the importance of patient satisfaction and online reputation.

A must have software...

Dec 14, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Simple Interact has played an important role in our practice by bringing innovative ideas and resources allowing our practice to effectively restructure the way we handle patient care, volume, and data management. Supplementing our EMR with their software and strategies has notably improved our patient volume and decreased our waiting times especially during the ICD 10 transition. The support from Ravi and the Simple Interact team has been instrumental and incredibly valuable.

Vendor Response

by Simple Interact on December 14, 2015

Thank you for the endorsement, Fernando! It makes our day when customers tell us we are significantly improving their efficiency and profitability. We will continue to deliver on our promise of More Patients, Less Paperwork! If you need us to address any immediate needs, we are only a phone call away.
- Ravi @ SimpleInteract