Simple Interact

Simple Interact


5 / 5
3 reviews

Who Uses This Software?

Designed for medical practices, groups, hospitals of all sizes, it is patients case management tool that helps automate front office tasks and streamline processes to manage high patient load.


Average Ratings

3 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $150.00/month/user
  • Pricing Details
    Comprehensive suite of services with the option to select a la carte.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • Simple Interact
  • www.simpleinteract.com
  • Founded 2013
  • United States

About Simple Interact

Simple Interact is a cloud-based front office automation solution which helps healthcare providers acquire and retain more patients, while also automating repetitive tasks to efficiently service a high patient load. We address front office concerns such as: Online Reputation, HIPAA Compliant Patient Intake Forms, Effective Marketing of ancillary services, and Patient Engagement including Automated Reminders. Our motto: More Patients. Less Paperwork.


Simple Interact Features

  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling
  • Activity Tracking
  • Assessment Notes
  • Billing & Invoicing
  • Calendar Management
  • Candidate Identification
  • Case List Management
  • Eligibility Verification
  • HIPAA Compliant
  • Medical History Records
  • Patient Records
  • Referral Management
  • Treatment Planning
  • Admissions Management
  • Bed Management
  • Discharge Management
  • Historical Reporting
  • Patient Flow Management
  • Patient Location Tracking
  • Patient Monitoring
  • Real Time Reporting
  • Waiting Time Tracking
  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

Simple Interact Reviews Recently Reviewed!


Fantasic Tool to Oversee Customer/Patient services

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The ease of use for us and for the patient. The simple survey allows the patient to answer key customer/patient services questions easily and quickly from their phone or PC. By allowing the patient to give their feedback on their experience within our organization has been so valuable and has given us the opportunity to reach out to those patients that may have had a fantastic experience with us and to those that had a less than optimal experience with us.

Cons: Any Cons that were encountered were quickly resolved by their team within a few days to give us the most optimal experience. We required things that were not normally done and with the high volumes and multiple locations we have it created a challenge for them but everything was resolved quickly.

Vendor Response

by Simple Interact on November 28, 2018

Thank you AJ! We love being part of your forward-thinking organization that understands the importance of patient satisfaction and online reputation.

Happy customer

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The survey results have enabled us to interact with patients who have concerns prior to them posting negative reviews, and happy patients have flooded social media with positive reviews, which has contributed to new patients finding and choosing us.

Cons: We have no complaints, the service has been very successful for our practice

Overall: Very easy to do business with, and very efficient and satisfactory customer service. We have been completely happy with them.

A must have software...

Dec 14, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Simple Interact has played an important role in our practice by bringing innovative ideas and resources allowing our practice to effectively restructure the way we handle patient care, volume, and data management. Supplementing our EMR with their software and strategies has notably improved our patient volume and decreased our waiting times especially during the ICD 10 transition. The support from Ravi and the Simple Interact team has been instrumental and incredibly valuable.

Vendor Response

by Simple Interact on December 14, 2015

Thank you for the endorsement, Fernando! It makes our day when customers tell us we are significantly improving their efficiency and profitability. We will continue to deliver on our promise of More Patients, Less Paperwork! If you need us to address any immediate needs, we are only a phone call away.
- Ravi @ SimpleInteract