--- title: "BookSteam Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BookSteam Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/133845/BookSteam/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # BookSteam Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BookSteam ## What is BookSteam? BookSteam provides a cutting-edge cloud-based scheduling solution crafted for businesses globally. With a diverse set of calendar management features, it simplifies appointment scheduling for you and your clients. Drive business growth and maintain a competitive edge with BookSteam's advanced tools. ## What is BookSteam used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Class Registration](https://www.capterra.com/class-registration-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Recognitions Shortlist Overall rating Based on 122 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $19.95 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Salon / 2026 - Barbershop / 2025 - Medical Scheduling / 2025 - Yoga Studio / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## BookSteam alternatives Highest Rated [4.9 (354)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (1,173)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (3,684)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (1,489)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/133845/BookSteam/alternatives/) ## FAQs about BookSteam Overview ### What problems does BookSteam solve? BookSteam solves phone-and-email booking backlogs, appointment mix-ups, and manual calendar coordination by giving clients one place to book services or classes, pay, reschedule, and receive reminders. Salons, therapists, fitness and education providers, and multi-staff businesses benefit from managing availability, recurring sessions, attendance, packages, and schedules across locations. Answer based on 97 reviews Overview ### Which roles and teams benefit most from BookSteam? BookSteam is most used by business owners, administrators, and managers who handle appointment scheduling, client records, and staff calendars. Instructors, teachers, and studio operators use it to manage class bookings and attendance, while wellness practitioners and photographers coordinate client appointments, availability, and booking confirmations. Answer based on 98 reviews Overview ### What company size and industries is BookSteam built for? BookSteam is a scheduling app built for businesses from solo ventures to large corporations, with small businesses comprising 91% of reviewers. It is most used in Health, Wellness and Fitness (38%), followed by Consumer Services (10%) and Arts and Crafts (6%); midsize and enterprise reviewers account for 6% and 4%. Answer based on 122 reviews Features and Usability ### What are the key features of BookSteam? BookSteam includes core appointment scheduling, online booking, calendar sync, and automated email or SMS reminders. It also supports online payments and invoices, alongside class scheduling, recurring appointments, memberships, packages, and staff availability management. Differentiating features include resource scheduling, multi-location booking, customizable booking pages, and attendance tracking. Answer based on 56 reviews Pricing ### How much does it cost and what fees or limitations are included? BookSteam offers a free version and starts at $19.95 per month for Solo, covering one staff member, two locations, and 100 SMS. Standard costs 29.95 for five staff, while Plus and Premium cost 49.95 and 79.95. Reviewers commonly describe the pricing as affordable, though clients may need to re-enter card details when booking. Answer based on 11 reviews Integrations ### Which third-party tools and platforms does BookSteam integrate with? BookSteam integrates with six third-party tools: Mailchimp for email marketing, Google Calendar and Microsoft Outlook for scheduling, PayPal and Stripe for payment processing, and Twilio for messaging. Reviewer feedback specifically confirms Mailchimp, PayPal, and Google Calendar integrations, including Mailchimp syncing for client newsletters. Answer based on 14 reviews Getting Started and Support ### What training and onboarding options does BookSteam offer? BookSteam provides live online training sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for learning features and checking steps as needed. Answer based on 5 reviews Getting Started and Support ### What customer support options does BookSteam offer, and how do users rate the experience? BookSteam offers email/help desk, FAQ/forum, a knowledge base, and chat support. Users generally report fast, friendly, knowledgeable responses, often resolving issues within minutes and assisting with setup or integrations. Some users want more help guides and clearer initial setup guidance, while others find certain functions difficult to locate. Answer based on 56 reviews Booking ### How well does BookSteam handle online booking for services and classes? BookSteam makes online booking simple for services, classes, appointments, memberships, and packages from a single scheduling page. Studios, wellness businesses, and service teams value calendar controls, staff availability, reminders, and online payments. Some users want more booking customization, including multi-person time slots, automatic cancellation refunds, and fuller white-label branding. Answer based on 34 reviews ## Features AI summary Based on 14,228 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) BookSteam supports all three of the features reviewers rate most highly: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses coordinate bookings, keep schedules accurate, and let customers reserve appointments at their convenience, allowing teams to reduce manual scheduling work and manage availability more efficiently. Appointment Management 4.9 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Online Booking 4.9 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Confirmations/Reminders 4.9 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Mobile Access 4.5 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Calendar Management 4.7 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Client Management 5.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Manage contact details and communication with clients BookSteam 139 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Tracking: A list of registered participants - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Certification Tracking: Maintain personal certifications/qualifications - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Costume Management: Designing, storing and cataloging costumes with client information, including assignments, sizes and prices - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Enrollment Confirmation: Confirmation of the enrollment of a student in a course, class, activity, or program - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Barbershops: Specific use for barbershops - For Dance Studios: Designed for dance studios - For Medical Spas: Designed for medical spas - For Music Schools: Software to be used by music institutions - For Salons and Spas: Specific for use in spas and salons - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Group Registration: Register a group/batch of attendees - Group Reservations: The ability to reserve times in groups. - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Accounts: Accounts held by members of an organization - Member Management: Centralizing administrative & communication processes of an organization's members - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Grooming: Mobile pet grooming business that can work from different locations - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - Online Booking: Book meetings and appointments through a website or digital platform - Online Classes: Lessons that can be accessed online, allowing students to learn from home. - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Scheduling: Track and organize online shifts - Onsite Registration: In-person, onsite registration - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Parent/Student Portal: Online gateway through which parents and students can view material and communicate with teachers - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Processing: Accept, record, and reconcile financial transactions - Pet Grooming: For pet grooming businesses - Physician Management: Track and organize physician schedules and pertinent information - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Progress Reports: Document and report the progress of ongoing projects - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Login: At least a username and password is required to access the system - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Catalog: Database containing accurate and up-to-date information on all operational services - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Student Management: Database of students to track personal information of individuals and families - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Team Management: Organizing a group of people to accomplish a task - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Timesheet Management: Track the amount of time spent on a job or task - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Packages: Sell multiple treatments together as a set - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.5 (99) 4.5 Based on 99 reviews ## Pricing Value for money 4.7 (88) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/133845/BookSteam/pricing/) Solo $19.95 Flat Rate,Per Month It includes: - 100 SMS - 2 Locations - Class Scheduling - Course & Workshop Scheduling - Resource Scheduling - Service Scheduling - Unlimited Bookings Standard $29.95 Flat Rate,Per Month It includes: - 200 SMS - 2 Locations - Class Scheduling - Course & Workshop Scheduling - Resource Scheduling - Service Scheduling - Unlimited Bookings Plus $49.95 Flat Rate,Per Month It includes: - 2 Locations - 300 SMS - Class Scheduling - Course & Workshop Scheduling - Resource Scheduling - Service Scheduling - Unlimited Bookings Premium $79.95 Flat Rate,Per Month It includes: - 2 Locations - 400 SMS - Class Scheduling - Course & Workshop Scheduling - Resource Scheduling - Service Scheduling - Unlimited Bookings Value for money 4.7 (88) 4.7 Based on 88 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (100) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (100) 4.8 Based on 100 reviews ## User reviews Overall rating 4.7 Based on 122 reviews Filter by rating Counts reflect reviews available in this feed. 5(88) 4(30) 3(4) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer IT Administrative Assistant Used the software for: 3-5 years ### "Great for Small Business management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2026 Learning curve was smooth, data was secure, booking and staff management was easy. Easy to use and reliable Pros Booksteam offers value for money with customisable appointments and locations. Support was terrific. Cons Booksteam was not always compatible with South African Cellphone providers, so a few smses got lost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Staff Used the software for: 1-3 years ### "I like using this booking app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2026 Pros How easy it is for the clients to book our dog training sessions. Less hassle for our business to deal with online package purchases, everything is done online. We don't need to worry about the bookings, everything is in one place organized. Cons I really have nothing bad to say about this software, everything just works and easy to use. There could be a more thorough reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Instructor Used the software for: 1-3 years ### "Greate booking software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 4, 2026 Pros Tried many different booking systems and Booksteam is the clear winner for our needs. We use it in our studio to manage our calendar and bookings, as well as students payments. Cons We also like the memberships feature, where our students can buy and manage their subscriptions. It simplifies many tasks for us into one system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Management Used the software for: 1-3 years ### "Very cool software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2026 Pros I tried multiple booking system apps over the years and good thing I found Booksteam. It accomplishes alot of my tasks, from scheduling classes to managing customers memberships and packages. Great soft. Cons They have all the features that you would need, for example we use memberships, promotions, packages, class management, and the big one is resource management. Love it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Partner Instructor Used the software for: 1-3 years ### "All you need is this software" 4.0 April 11, 2026 Pros The most I like about Booksteam how easy it is to set it up. It also has resources feature that many other booking system don't, I use that feature a lot. Cons The least I liked about this app is that it doesn't have a Salesforce integration that would be helpful for me. Other then that I can't really see any negatives at the moment. Hope it stays like that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Yoga Instructor Used the software for: Less than 1 year ### "booking app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2026 Pros Super easy to use and saves a ton of time. I liked how everything, from bookings to reminders, runs automatically without hassle. Cons I would like to have constant contact integration instead of mail chimp integration, but that's ok not a deal breaker. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Dance instructor Used the software for: 1-3 years ### "Booksteam class scheduler " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2025 Pros Booksteam class scheduling software makes running a dance studio so much easier! It lets students easily register for classes online and manage schedules. The Stripe integration is a big plus, payments are quick and automatic, so no more chasing after fees. Overall, it saves a ton of time for our studio. Cons Everything seems to be great so far. I especially like the memberships feature, it makes managing recurring students super easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Staff Used the software for: 3-5 years ### "Great app to book stuff " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2025 Pros This app makes my life way easier. No more back-and-forth messages or trying to remember appointments, everything’s in one place. In a beginning it's a bit confusing at first, but once you get the hang of it, it saves a lot of time. Definitely handy if you’ve got a busy schedule or run a small business. Cons Don't like that I can't make multiple reminders, only one reminder is allowed, but that's ok, it doesn't really matter, one is good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Imran H. Team coordinator Used the software for: 1-3 years ### "Time-Saving Solution: Unlocking Efficiency with BookSteam" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 19, 2023 Overall, BookSteam is a reliable and user-friendly appointment scheduling software that simplifies the booking process for businesses and enhances the customer experience Pros One of the standout features of BookSteam is its customizable calendars, manage staff availability, and offer online booking options for clients. Cons Although BookSteam has a mobile app, the app lacks certain features and functionalities available on the web version. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operational Manager Used the software for: 1-3 years ### "Booksteam - simple, efficient, and effective" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 18, 2019 Wonderful experience overall, all schedule changes come easily (apart from the change of recurring clients as noted above) and very simple to view and teach to staff. Customer service has been helpful and quick each time we've reached out. Pros Very easy to use and very straight forward so it's simple to get done and show others how to use it. Being able to cap a group is perfect as well as being able to schedule different tasks (i.e. meetings, appointments, different classes, etc.). It's key to be able to see an individual schedule or the entire team at once to make planning and changes easier without overbooking an employee. The client activity history has been great to be able to track client attendance, lateness, NCNS, etc. Cons There isn't an iPhone app available for Booksteam yet and we keep hoping there will be to make it easier on our team members who use iPhone. Our biggest con at this time is the recurring client option for classes; you can set clients to recur, but you can't edit the recurring clients. So if a client moves their time permanently OR if a new client needs to be added to that recurring spot, you have to delete the class entirely and re-add it with the updated recurring clients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/133845/BookSteam/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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