# Page 2 | BookSteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is BookSteam the right Appointment Scheduling solution for you? Explore 119 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133845/BookSteam/reviews

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BookSteam

4.7 (119)

[View alternatives](https://www.capterra.com/p/133845/BookSteam/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of BookSteam

## Showing most helpful reviews

Showing 26-50 of 119 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LS

Leo S.  
Management  
Arts and Crafts  
Used the software for: 1-2 years

### "Very cool software"

April 22, 2026

5.0

Pros

I tried multiple booking system apps over the years and good thing I found Booksteam. It accomplishes alot of my tasks, from scheduling classes to managing customers memberships and packages. Great soft.

Cons

They have all the features that you would need, for example we use memberships, promotions, packages, class management, and the big one is resource management. Love it.

Review Source

MW

Monica W.  
Yoga Instructor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "booking app"

April 1, 2026

5.0

Pros

Super easy to use and saves a ton of time. I liked how everything, from bookings to reminders, runs automatically without hassle.

Cons

I would like to have constant contact integration instead of mail chimp integration, but that's ok not a deal breaker.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

it is a better app overall, runs much more smoother

Review Source

ML

Mario L.  
Staff  
Alternative Medicine  
Used the software for: 2+ years

### "Great app to book stuff "

November 9, 2025

5.0

Pros

This app makes my life way easier. No more back-and-forth messages or trying to remember appointments, everything’s in one place. In a beginning it's a bit confusing at first, but once you get the hang of it, it saves a lot of time. Definitely handy if you’ve got a busy schedule or run a small business.

Cons

Don't like that I can't make multiple reminders, only one reminder is allowed, but that's ok, it doesn't really matter, one is good.

Review Source

KJ

Kiana J.  
Partner Instructor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "All you need is this software"

April 7, 2026

4.0

Pros

The most I like about Booksteam how easy it is to set it up. It also has resources feature that many other booking system don't, I use that feature a lot.

Cons

The least I liked about this app is that it doesn't have a Salesforce integration that would be helpful for me. Other then that I can't really see any negatives at the moment. Hope it stays like that.

Review Source

MF

Mark F.  
Administrator  
Alternative Medicine  
Used the software for: 2+ years

### "Booksteam booking "

October 1, 2025

5.0

Pros

How easy and intuitive the system is. I use it to setup our classes with the membership feature, it all works well.

Cons

It was very hard to find a software that does both, service and class booking while having recurring memberships setup.

Review Source

FD

Flora D.  
Dance instructor  
Consumer Services  
Used the software for: 1-2 years

### "Booksteam class scheduler "

November 11, 2025

5.0

Pros

Booksteam class scheduling software makes running a dance studio so much easier! It lets students easily register for classes online and manage schedules. The Stripe integration is a big plus, payments are quick and automatic, so no more chasing after fees. Overall, it saves a ton of time for our studio.

Cons

Everything seems to be great so far. I especially like the memberships feature, it makes managing recurring students super easy.

Review Source

LD

Lisa D.  
Administrator  
Arts and Crafts  
Used the software for: I used a free trial

### "cool booking softwaree"

July 20, 2025

5.0

Pros

It’s a handy tool for booking appointments online. Saves time and keeps things organized for our Art school. Not perfect, but it does the job.

Cons

The app does not have a constant contact integration so I have to use Mailchimp since they have that. But that's not a deal breaker.

Alternatives considered

[Timely](https://www.capterra.com/p/142756/Timely/)

Reason for choosing BookSteam

It was a much better value compare to the other software (for the same features).

Review Source

JW

Janice W.  
Main staff  
Civic & Social Organization  
Used the software for: 2+ years

### "Nice app for our yoga business"

January 15, 2025

5.0

Pros

As a yoga business, we love the booksteam scheduling app! It simplifies booking classes and private sessions for our clients. The online payment feature is incredibly convenient, allowing seamless transactions. Plus, the ability to offer various yoga courses directly through the app enhances our services and keeps our clients engaged. Highly recommend for any wellness business!

Cons

I would like for the waitlist option to be added, but it's not a deal breaker.

Review Source

RW

Ronda W.  
Staff  
Environmental Services  
Used the software for: 2+ years

### "Managing classes"

October 30, 2024

5.0

Pros

Really easy to manage our piano classes with Booksteam! Easy for customers to book their slots.

Cons

Also really like the mailchimp integration, it's easy to communicate with our clients. Did not find anything bad about the app yet!

Review Source

MN

Maria N.  
Instructor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best app for yoga business "

August 28, 2024

5.0

Pros

I think it's the best app for the Yoga business

Cons

It helps me manage my classes and courses at the same time

Review Source

AC

Amanda C.  
Staff  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "One of a kind booking "

July 10, 2024

5.0

Pros

I like the reosucres feature that we always use for our Spa. It was hard to find an app with this feature.

Cons

Nothing really I dislike at the moment. Everything is working well.

Review Source

MQ

Monica Q.  
Employee  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Pretty good booking app"

June 26, 2024

4.0

Pros

Oh, let me tell you about Booksteam - the superhero of scheduling apps! It swoops in out of nowhere, organizes your chaotic calendar, and saves the day with its booking powers. No more appointment mix-ups or double bookings, thanks to this lifesaver. Plus, the interface is so slick, it's like scheduling a spa day for your brain. Seriously, it's the scheduling sidekick you never knew you needed!

Cons

I don't like that it's not making me coffee in the morning!

Review Source

GO

Gina O.  
Admin  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Perfect booking app for our spa "

July 2, 2024

5.0

Pros

We like Booksteam a lot, it is the perfect app to manage our bookings at our spa.

Cons

It would be great if I could send sms messages to all of my clients at once.

Review Source

Imran H.  
Team coordinator  
Information Technology and Services  
Used the software for: 1-2 years

### "Time-Saving Solution: Unlocking Efficiency with BookSteam"

June 16, 2023

4.0

Overall, BookSteam is a reliable and user-friendly appointment scheduling software that simplifies the booking process for businesses and enhances the customer experience

Pros

One of the standout features of BookSteam is its customizable calendars, manage staff availability, and offer online booking options for clients.

Cons

Although BookSteam has a mobile app, the app lacks certain features and functionalities available on the web version.

Alternatives considered

[Setmore](https://www.capterra.com/p/122035/SetMore/)[Timely](https://www.capterra.com/p/142756/Timely/)[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)

Review Source

JK

Julia K.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "I love Booksteam and I want to contribute to make it better!"

April 13, 2020

4.0

I had chosen to implement the system for my client (Yoga instructor) after evaluating Booksteam and other systems. At the end we decided to go with Booksteam. Client management and online booking was the most important feature for us. I wanted my client to be bookable over the internet and get rid of paper management.

Pros

Integration was very easy. It is intuitive to use. After all it was easy, because the support team was and still is awesome!

Cons

What I like least about the software is that it is not completely in German. I would like use everything in German - frontend (prio1) and backend (pro 2). As I already have done for the front end, I am willing to help you with ALL german translation issues. Send me the files, I will translate. 2. I would like to have the possibility to make presents to my clients - f.e. a gift certification for their birthday. Unfortunately, I am not able to do this, because I have to definitely buy a gift certification. 3. I would like a modification of the package logic. It should be possible using a package based on a price xy to redeem all classes based on the same price xy. I have different classes - all for the same price, but with different names. For all this classes, I would my client to be able to use the package they bought. (Note: Like references, where I can apply one reference to more than one class ??) I would like to be able to customize the feedback email, because I love the review feature. But it should also be in German. 4. Calendar: I am able to embed the Booksteam calendar, but it shows the attendants of a class. This might be a data protection issue. At the moment I integrated a google calendar at the customer's webpage. 5. I would love to get a notification, when clients bought a package online. 6. I would like the get a reminder of my client's birthdays. 7. Maybe there will be some more, but for the moment that's all.

Reason for choosing BookSteam

We liked the mini homepage solution and the easy use of the system and I really like the support of the team!

Review Source

JL

Joanna L.  
Sales  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Booksteam review"

February 7, 2024

5.0

Pros

Booksteam is an intuitive platform that allows our clients to easily book their eyelash appointments and pay online (including sending invoices). The customization options for services and staff scheduling make it easy to tailor the system to our specific needs. The customer support has been excellent, with prompt and helpful responses to any questions or issues that arise. Overall, we highly recommend Booksteam for any business in need of a reliable and user-friendly scheduling solution.

Cons

They should have more help guides available in their support section.

Review Source

DT

Debra T.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Solid scheduling software with easy to use features."

June 21, 2022

5.0

This system allows us to display many services and locations. It was easy to use and a reasonable price compared to others.

Pros

So easy to use. Takes time to set up but clear and easy. Allows data management, booking different providers and locations.

Cons

Really didn't find any flaws in the system. We have used several others.

Switched from

[Jane](https://www.capterra.com/p/178984/Jane-App/)

The pricing was so much better.

Review Source

LB

Lauren B.  
Fitness Instructor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great scheduling software"

October 20, 2023

5.0

It has been great! None of my customers have had any issues, it’s easy to use, and customer service answers quickly!

Pros

I like that my customers can book a class and pay directly on one site. They also get automated reminders which is great!

Cons

I wish when somebody cancelled class, it would automatically refund the customer. I have to remember to go into my payment software and manually refund the customer.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing BookSteam

More affordable

Review Source

MW

Maddie W.  
Teacher  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Perfect app for my Yoga biz"

February 5, 2024

5.0

Pros

As a yoga business owner, I highly recommend this online yoga scheduling app. It's user-friendly, efficient, and has improved our booking process. Our clients love the convenience of online booking, and it has saved us time and reduced administrative tasks.

Cons

I mostly like everything about Booksteam, can't think of anything.

Review Source

JZ

Jason Z.  
Teacher  
Consumer Services  
Used the software for: 2+ years

### "Course registration app"

April 25, 2024

5.0

Pros

Setting up class and course schedules is super easy. Handling invoices and payments isnt a headache anymore.

Cons

I know its not possible to have everything but I wish they made an api available for integration with other services.

Review Source

RW

Roger W.  
Doctor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "This booking app rocks! "

May 2, 2024

5.0

Pros

The fact that it's like having a super organized assistant that keeps our appointments in check for only $20!

Cons

If you need online scheduling for your business, look no further! Easy to setup, ton of features, online payments and invoices and they don't charge an arm and a leg. After trying about five different software, booksteam was the best value for us.

Review Source

MP

Melissa P.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good value without a lot of frills"

December 18, 2018

4.0

BookSteam's lack of frills and options is redeemed by its low cost and really stellar customer service. Overall, I am pleased with the software.

Pros

Customer support is great! I had a couple of problems integrating BookSteam into my web site, and customer support worked with me until it was fixed.

Cons

This is low-frills booking software. It is easy to set up regularly occurring classes, but anything more complicated requires a workaround. Requests I've sent to customer support include: 1) the ability to set up a class series, where students register and the system enrolls them in every class in the series, 2) a waiting list, 3) the ability to find a class once it has been cancelled from the schedule - Beware! If you cancel a class and have it display as cancelled on your public calendar, it is there forever. There is no way to remove it. 4) having all classes show on the public calendar. Currently only classes that can be booked online can be displayed. If you have a class that you do not want to be booked online, you cannot display it on the calendar. Therefore, I have had to use a Google calendar in addition to the BookSteam calendar, so customers can see the full array of classes offered.

Review Source

VR

Verified Reviewer  
Owner  
  
Used the software for: 6-12 months

### "Absolutely tremendous"

August 1, 2018

5.0

Being able to manage my clientes, invoices as well as my favorite feature of selling my photography online.

Pros

Absolutely the only way I will keep my appointments lined up! The best feature that I enjoy is selling my photography online. This has helped my company retain and grow tremendously throughout the last two years.

Cons

When I first started using book steam I couldn't access it from my phone. As of now I am able to have everything from my desktop on my mobile devices through my business.

Review Source

KT

Karen T.  
Technician  
Consumer Services  
Used the software for: 6-12 months

### "Smooth scheduling "

April 17, 2024

4.0

Pros

BookSteam has made our operations smoother and more professional. Highly recommended for any lash business!

Cons

I would really like if I could setup a second reminder but that's not a deal breaker.

Review Source

HI

Heather I.  
CEO  
Hospitality  
Used the software for: 1-2 years

### "Best Booking Software Ever!"

March 13, 2019

5.0

This software saves so much time on so many things. I used to have to contact workers to see who would be available for a job. Then I would have to enter all of the client info into Quickbooks, import the Quickbooks info into my scheduling software. No MORE! On Booksteam staff can modify and set their own hours. Clients book them and the staff receives all the info they need for the job. My business can pretty much run itself now. I love this software. I have not found one like it yet.

Pros

Pros Staff schedule themselves I can have multiple staff and locations Each staff and location can have different services and prices assigned to them Create an online store Promo codes Gift certificates

Cons

There is nothing that I do not like about Booksteam. Booksteam is the best.

Review Source

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